Airtel Complaints & Reviews

Dear Sir,
Airtel has dug up multiple pits along the houses in Sarvapriya Vihar, New Delhi 110016. Since 3 days no work is being done on them and they are causing hardships in the form of obstruction and car parking problems.

The Residents were assured that the work will be done in a couple of days.

A couple of dugouts have been haphazardly filled leaving pavements unfit for walking.

Kindly take action.

I am living in b1/16 sector -H aliganj lucknow uutar pradesh . Just beside my boundary in front of my home your company had installed a junction withoutmy concerned which is creating a problem for me in parking my vehicle and also stopping my entry and exit from my house so kindly remove it asap else i will be taking some legal action as you are stopping my movement from my house...

The dth box got faulty and it is under warranty… the service person confirmed it should be replaced and Airtel purposefully not doing it for the past 15 days. The customer care person misbehaved while raising complaint.

Pathetic. Attaching the evidence filing a complaint in consumer court soon

I recharged Rs. 58 for 3gb extra data balance. But Airtel didn't credited my data balance.
UPI Ref no.[protected]. - Bank of Baroda
Order Id:[protected] which they message me yesterday at 9:28 pm.
My recharge date is 20/06/2022

My airtel sim stops to detect by phone after restarting the phone. Ph no. [protected]. Please resolve early.

Rina Saikia

Dear Sir/Madam,

I am a new customer of airtel and I bought a new Sim to fulfill my work from home requirements.

All of a sudden since last 3 days I am not getting internet although it shows 4g network.

This is impacting my work. I have raised complaint in airtel all and no action taken. Please help

My broadband connection has not been working for 25+ days. Complaint was raised immediately after the connection was down and was meant to be fixed within 48hrs.
I have spoken to customer service, supervisors multiple times and everytime I am told the issue will be fixed in next 4hrs. I'm writing this on 21/06/2022 (issue not yet resolved) and the complaint was raised on 26/05/2022

I recharged airtel xstream fiber having dsl id
[protected]_dsl via airtel thanks app (Registered mobile no. Is [protected]) for rs 799 on 14 jun 2022 but the recharge got failed and money was debited from my account via google pay upi id having upi transaction id[protected]. It's been 7 days but i didn't get any refund till now.

Hi,

I have been using my phone number since the year 2003 and since then i stuck to airtel as one of the prepaid/postpaid/individual/family plans
Currently, i am in the 999 plan which gives me 3 additional voice+data numbers and 1 data-only number
I am very happy with the plan and i am using it for maybe 2 years.
Today i got this message
Hi, effective 20-Jul-22, your current Airtel Mobile [protected] plan will get revised to Family Infinity 1199 Plan. The new rental will be Rs.1199 and data add-on will be charged at Rs.99 and you will enjoy unlimited calls, 240 GB data with roll-over, 3 free family add-on & 100 SMS per day. Also, enjoy Amazon Prime for 6 Months, Disney+ Hotstar, Netflix Basic & much more, T&C*. For more information, visit https://www.airtel.in/infinity-family-plan-1199

I was surprised why this hike since I have not asked for this. Moreover, all the free offers given are of no use as I had already taken annual subscriptions for them already.

Called customer service to express my grievances. The response I got was on the lines of yes we can do this and TRAI allows them to do this. If you want to continue using all your numbers move to a more tariff plan and pay us 200 rupees extra for the exact same service.

Request you to help me here to resolve this

I am R Gurulingaraju writing this email regarding the inconvenience caused by airtel internet pole which is located in front of main gate.

We are in the process of constructing a house, the pole which is located in front of main gate causing problem in moving construction materials inside the site. since, the building is demolition and reconstruction stage the pole is hinderence for JCB and concrete vehicle.Please could you...

I recharged for Rs 7000 for Airtel Prepaid paying cash but the message was not reflected even after two days.although i got a paper receipt (which can be misused for daily liquid cash usage by miscreats since no day to day checking) i had to follow up to recharge. I think the staff misusing customers cash. Pl check.

While complaining [protected]@airtel.com giving the registered mobile number as requested no proper or satisfiable response was given which means even the support staffs joining in this link which is not known to higher authorities. . Instead asking for registered mobile number which is in fact harassing the customer wasting time and energy, tarnishing the image of AIRTEL, its credibility and zero helping attitude. In this context let me see other means to convince your higher authority strict actions for such unnoticed misuse from lower staff and protect tecustomers minimum needs.

We have taken an aritel black connection and now its giving a major problem and adding to frustration.
twice the broadband has been disconnected ( from the central team/ system) not by us.
After multiple calls, raising tickets and talking to multiple people in "relationship team" the problem is not solved.
I will soon have no solution but to get rid of the black connection and take up other connections such as jio, etc.

This is causing us a major issue in our daily working lives.

There is no proper complaint channel or number provided or a person dedicated to solve issues.

Do not expect this from Airtel.

Every next call, no one in the team knows the previous ticket number or complaint raised, they end up raising a new complaint and yet nothing is getting resolved.

its highly frustrating and not expected from a company like airtel.

Dear I am not getting proper network facility and regular customer of Airtel from many years I am always getting problem with related to network I am a person working for a company through online company is conducting regular meetings on online platforms like zoom and Google meet etc and also I have to contact customers do the building etc through online platforms of the company but unfortunately my work is being hampered because of very poor availability of network especially online platforms so please look into the matter very seriously otherwise I have to switch over to some other network facility hope you will resolve the problem thanking you Girish Hegde BANTWALA MANGALURU

I was in west Bengal Sikkim, INDIA on 31 St may & 1st June 2022 but Airtel charge me international roaming charge of 499 + gst where as I m in India only...I have complaint many times on call & email but not resolved yet.

I have made a recharge of 98 Rs for my Airtel prepaid number from Airtel wallet money. The money was debited but the recharge was not done. This happened on 4th June 2022. I have been asked to contact the Airtel customer care and payments Bank customer care again and again. No resolution provided till now

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.)I want to port out my number to another company. I request to you please look in to matter on urgent basis.
Airtel No- [protected]

Thanks & Regards
Nawin
[protected]

Airtel is not refunding my 3004 rs which I have paid to Airtel payment bank for the activation of Xtream Fibre in my house ...But due to feasibility issue the request is cancelled from the Airtel end... Airtel has messaged me that the refund amount will be initiated soon but it has been 20 days ...they have not refunded my money ...Request was cancelled on 31st May and till now(19th june) no refund has been made ...I have mail them at [protected]@airtel.com but they have not replied even once ...

19 June 2022

Airtel Prepaid New Connection.

I had wanted a new prepaid mobile connection and so I applied for one through the website of Airtel on 14 June 2022.

I had supplied all those info/filled up all those columns as required.

I got a prompt reply as well stating that my ref. no. is : 41-[protected].

I also got a SMS stating one Shri Lavakush Yadav would contact me in this respect.

But alas, as of now nobody from Airtel has contacted.

Fortunately, as there are one or two more providers I contacted another provider who promptly complied with my requirement.

Thanks.
Vilwadri Venkiteswaran Sarma

Cell:[protected]

I recharged a number ([protected]) of 99 rs by Airtel thanks app on 23 April at 3:04pm, unfortunately my recharge couldn't completed but money debited from my account. As per rule I waited approx. 10-15 days but my money didn't credit in my account then I complaint to airtel regarding this problem, they take on charge and said me wait for 10-15 days again . I waited again but my money still didn't credit. I complaint again to airtel and gave them total information regarding my money deduction like airtel transaction id[protected]), UPI transaction id[protected], they registered my complaint again but after 7-8 days the closed my complaint automatically without any reason. I complaint again 4-5 times but they are closing my complaint again and again without any valid reason. I request you please take this problem in your command and take strict action against them.
I request you please make pressure on them to credit my money as soon as possible.
I am attaching document for your proof and reference.

On 17 Jun 2022 by mistake wrong recharge of Rs.155 was made Wrong no.[protected] Right no.[protected]
Transaction Id. [protected]