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N
nikhilr4
Mar 1, 2023
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Address: Myhna Heights, Flat no A807, Varthur Main Road

Dear Team,
I am an Airtel Black customer and my details are as follows:
Airtel Black Customer ID: [protected]
Airtel DTH Customer ID: [protected]-001
I wanted to bring to your attention the issues that I have been facing with Airtel DTH since 9th Feb 2023. I have raised multiple complaints during the last 3 weeks by calling the Airtel black customer care relationship managers. Unfortunately, multiple technicians worked on my complaints/requests and initially, they called me to understand my issue and then they either closed my requests or extended the deadlines by asking me to provide a one-time code. After 3 such instances, I have stopped sharing the code with your technicians however, my issue is still not resolved. Basically, I raised a complaint since I was unable to see any channels. However, it is very disappointing to see the service provide to me by technicians. I am sharing with you the complaint details for your ready reference:
Initial Complaint/ticket id:[protected]Ticket Closed without fixing the issue)
Complaint against engineer:
Ticket ID:[protected]Ticket closed without resolution)
Besides this, the following complaints/tickets are still open:
Ticket ID:[protected]Resolution in progress - Expected by: 24-Feb-2023)
Ticket ID:[protected]
Ticket ID:[protected]
I also wanted to let you know that the technician named Abhishek (Mobile number: [protected]) came along with one other person (don't know his name)
on 10 or 11th Feb to my house and he removed the original black cable installed by the builder and told me that he would replace this cable with the new one. He also took rupees 500 from me and asked me to pay the remaining 1000 rupees after fixing the issue. However, after trying multiple times, he realized that he is not competent enough to fix my issue and started calling other technicians, since then multiple technicians such as Murali, and Shrinivasa came and visited my place but they were all unable to fix the issue.
This is really very frustrating that Airtel is not able to fix this issue. Hence I would request you to please assign the expert engineer/Electrician to fix the issue of my cable at the earliest!
Also, till my issue is not resolved, Please provide me the waiver of charges for my DTH from my Airtel Black billing.
Please do call me on my mobile number if you have any further questions or want to know further details from my side.
Thanks & regards,
Nikhil
Airtel customer support has been notified about the posted complaint.
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    A
    Abhijeet Shewalkar
    from Pune, Maharashtra
    Feb 28, 2023
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    I offered Amazon prime for 3 month at the time Airtel Black subscription, Same had been confirmed from Airtel Sales manager & customer care. But OTT offer not reflected in Thanks banner in Airtel Thanks app. After registration of couple of complaints customer care saying that Offer is not applicable on your plan. then I raised issue with higher authority, higher authority issue the OTT offer to me & confirm the same with SMS, but still Thanks banner is not reflecting in Airtel Thanks app. Very worst app i have been ever used. No one give proper information from customer care team. I think Airtel dont need customer base. Very bad service from Airtel & totally mislead.
    Airtel customer support has been notified about the posted complaint.
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      S
      shafi 0808
      from Perumbavoor, Kerala
      Feb 27, 2023
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      Address: JIZAN SAUDI ARABIA

      MY NAME IS MUHAMMED SHAPHY C.A (Chirayakkadan (H) CHELAMATTOM .OKKAL PO.PERUMBAVOOR .ERANAKULAM KERALA .)
      My prepaid Airtel number (+91- [protected]) the connection is of Perumbavoor Kerala .I bring my sim here in Saudi Arabia so that i could get the SMS of Bank transactions and other notifications .but its not working now here .before bringing the sim i have confimed from Airtel customer care that sim will going to work .its still not working .Kindly do the needful as I am facing too much Problem.

      Please resolve the problem as soon as possible

      MY CONTACT NUMBER(SAUDI ARABIA)
      +966-[protected]
      Airtel customer support has been notified about the posted complaint.
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        M
        Munish 1979
        from Ludhiana, Punjab
        Feb 26, 2023
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        Hello team,

        I wish to bring your notice that there is a airtel broadband junction box in front of my house. And this junction box is causing a lot inconvenience as i could not park my four wheeler in front of my house and more over because of this junction box many are keeping the garbage bags near this box which is creating a mess daily.

        I hereby attaching photos for reference.

        So please consider this request and do the needful.

        Thank you,

        Location of the box:

        323, Dugri Phase 2, Near park, Ludhiana -141013
        Airtel customer support has been notified about the posted complaint.
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          D
          Devdatta Shamkant Alawani
          Feb 25, 2023
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          Address: c/o. Mr.Milind Modak,, S. No.9/2, Narhari Cooprative Housing Society, Building no.2, B/19, Erandawane,Pune

          Monthly Payment Made To Airtel on 27th June 2022 For RS. 985.30 Via Transaction no.[protected] Not Credited to AIRTEL
          Airtel customer support has been notified about the posted complaint.
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            J
            Jose_Jacob12
            Feb 23, 2023
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            Address: AWHO, Sandeep Vihar

            Xstream fiber number: [protected]

            According to the internet plan which I am paying for the internet speed should be 200mpbs. But the the actual speed I am receiving is far below that, sometimes it goes as low as 5mpbs. I tried lodging complaint to through their app and email. Its been over a week and till now I have not even received a single response.
            Airtel customer support has been notified about the posted complaint.
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              A
              aAddittii
              from Indore, Madhya Pradesh
              Feb 23, 2023
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              Complaint about: airtel mobile bill (1799 rs family plan);
              Five numbers connected under it.
              Airtel has charged isd calls in my mobile bill. No isd calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers. I have been extra charged for 3 isd call (3356 rs). I never do any isd calls from my numbers.
              Airtel customer support has been notified about the posted complaint.
              I have also experienced similar in my last 2 months.Airtel is saying these are valid .Even after disabling ISD calling services they are still charging me.
              aAddittii's [Complaint's author] reply, Mar 24, 2023
              What all measures did you take against them for solving the issue..??
              Please connect with my father on this number 9826024094
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                A
                aAddittii
                from Indore, Madhya Pradesh
                Feb 23, 2023
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                Complaint about: airtel mobile bill (1799 rs family plan);
                5 numbers connected under it.
                Airtel has charged isd calls in my mobile bill. No isd calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers. I have been extra charged for 40 isd call (3356 rs). I never do any isd calls from my numbers.
                (Attached: snapshot of fraudulently charged call details)
                Airtel customer support has been notified about the posted complaint.
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                  J
                  Junaistk
                  from Manjeri, Kerala
                  Feb 23, 2023
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                  Address: Triq il merill flat no6

                  How to activate my signal again where will submit my documents how long will take [protected] is my number can activate with international reacharge now staying in europe
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                    J
                    Junaistk
                    from Manjeri, Kerala
                    Feb 23, 2023
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                    Address: Triq il merill flat no6

                    I working on Europe december 23 2022arrived here January 9th my airtel sim deactivated signal not working no service my mobil no[protected] what will do can you help me can check my sim status please
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Shekabhi.as
                      from Ongole, Andhra Pradesh
                      Feb 23, 2023
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                      Airtel not service after porting. Customer care tells different things everytime. No service on my mobile. missing important calls all way.
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        Jagadeesh kumar reddy Atla
                        Feb 21, 2023
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                        Https://www.consumercomplaints.in/airtel-b100013/page/9#get-cl3361233.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Sankalp27p
                          from Kanpur, Uttar Pradesh
                          Feb 21, 2023
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                          I made a recharge to a wrong number I want a refund or transfer it to correct number my transaction I'd is NX23022110321714139943781.
                          Airtel customer support has been notified about the posted complaint.
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                            T
                            Tech Nadim
                            from Khed, Maharashtra
                            Feb 19, 2023
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                            Dear sir/mam,
                            Maine Amazon prime membership lene ke liye Airtel ka 1 saal ka recharge kiya hain 3359₹ wala but mujhe membership mili nahi hai customer ko call karta hoon to bass wo mujhe 5 din, 4 din aise din hi dete rahte bass
                            Yahi issue pichhle 2 month se hai isi tarah pichhli baar maine 699₹ ka ka 56 days validity wala recharge kiya tha tab bhi Amazon prime membership use nahi kar paya tab bhi same issue call kiya to bolte hai ki Amazon se bat karo aur Amazon me call kiya to wo bolte hai ki airtel se baat karo aise me hi pichhla recharge mera waste gaya lekin os baar maine 1 year validity ka recharge kiya hai aur ab bhi mera issue solve nahi kar rahe hai ye log ab aap hi jo meri help kar sakte hai
                            Please aap in logo se contact kare aur mera issue solve karaye

                            Thank You
                            Airtel customer support has been notified about the posted complaint.
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                              A
                              Ashutiwari..
                              Feb 18, 2023
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                              RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

                              This is my Bharti Airtel Number
                              [protected]

                              This is my Lattitude and Longitude
                              19.52053 and 76.20869

                              Address of Network Coverage
                              Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

                              From 3 year complaint had raised on my number team had visited in my location we are staying next to National Highway but no network of airtel

                              5 times team visited but still no Resolution

                              I had approached to Zonal Manager of Jalna Shailesh BHAGADANE SIR

                              he had sanctioned my land for Tower Installation Process but still paper work not signed

                              Please intimate me when paper work will be signed from JALNA AIRTEL NETWORK TEAM OF TOWER INSTALLATION

                              Please intimate me when Paper Work will be signed from Airtel Team
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                Mohsin J
                                Feb 17, 2023
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                                I recently got a postpaid number [protected]. Once it got activated, I started getting a lot of calls from unknown people wanting to speak to some Sonawale. I kept saying wrong number and blocking the calls. Still I got calls from new numbers on daily basis. I send email to Airtel ([protected]@in.airtel.com) to cancel my number and also requested a refund of the initial amount for the same. They completely ignored that and did not respond. I tried sending email again next day and the day after and still no response. Then I messaged them via Twitter to see if they will respond there and they asked me to block the numbers and then asked me to put DND. I explained that these are not telemarketers but people who want to connect with the previous owner of the SIM and they continued to keep saying block numbers and DND and the conversation was just looping over like as if talking to a dumb machine. I eventually told them at this point I'm frustrated enough with their service that I'd cut my losses short and just asked them to cancel my number and they can keep my money. And they reply with the same DND and blocking number message. They absolutely refuse to cancel my number despite multiple requests. What can I do to make these brain dead people take action?
                                Airtel customer support has been notified about the posted complaint.
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                                  R
                                  Rmhetre
                                  Feb 15, 2023
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                                  I have added international package of 3999/- for Switzerland.
                                  I have able to make and receive calls since last 5 days. But today all my incoming calls are failing.
                                  I am able to make outgoing calls.
                                  Airtel customer support has been notified about the posted complaint.
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                                    Y
                                    Y. Kiran Kumar
                                    from Chirala, Andhra Pradesh
                                    Feb 15, 2023
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                                    Address: CHIRALA bapatla district (AP-CHRL)

                                    Iam kiran kumar (chirala. Bapatla District Andra Pradesh)
                                    Consignor: kisan Kranthi agro industries from Jaipur Godown (jprgwn[protected]

                                    Consignee: y kiran kumar
                                    DEST: CHIRALA (AP-CHRL[protected]

                                    PACKAGES.2
                                    MISSING 1 BAG please take my complaint seriously tq

                                    cell [protected]

                                    [protected]
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                                      S
                                      saran ram
                                      from Tiruchirappalli, Tamil Nadu
                                      Feb 15, 2023
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                                      Hi mynumber is [protected] I recharged on 13 Feb 2023 in the amount of 2999 after my old plan expires new plan is not activated my phone deducted when I am calling
                                      Airtel customer support has been notified about the posted complaint.
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                                        S
                                        satishnani22
                                        Feb 14, 2023
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                                        Hi team

                                        myself was the customer for airtel broadband and used the connection as prepaid customer and taken service and airtel was charged me as prepaid customer and now bill is generated for not using the connection and harrasiing me for bill payment in sence of telecalling genrated with any time sence and distrubing my personal life..

                                        please take an action and give response

                                        here iam attaching the proofs
                                        Airtel customer support has been notified about the posted complaint.
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