Airtel — balance deducted from account but bill still unpaid

Website:Www.airtel.com

I have paid bill tomy mobile number [protected] through airtel app using my debit card for rs. 49 on 7th april 2020 and received an sms from bank of money deducted. Bank transaction was also completed successfully but my mobile is not recharged. Till now i got no message regarding the recharge, although the amount has been debited from my bank account.
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I had recharged with 647 plan after I ported from jio to airtel on 21st of march but i haven't received any recharge and i dont have any plan activated on my Mobile number. As the country under lockdown I can't reach customer support or even the airtel retail stores.
Please help me resolve this problem as I can't call anyone.
Tarun Kodali's reply, Apr 3, 2020
My mobile number:9398013002
My email:dennyrider@gmail.com
My 4g hotspotdevice Connection is not detected on any device. It stopped working after few months. Same sim is working on other broadband dongle.
I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
Aman Prajapat's reply, Apr 2, 2020
I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
Aman Prajapat's reply, Apr 2, 2020
I don't want spotlight chanlas plz remove that chanlas I can't able to remove this 75 rupys plz remove
The pack which we made was suddenly changed with only three channels running. All channels stopped working just after a week

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