Airtel — excess charge on international roaming on automatic renewal

 
13 Reviews
8C, Darjeeling Tower, Hillcounty township, Bachupally 500090. Hyderabad Telangana, Pan India, India
 36.rajendra on Apr 16, 2019
I have activated the international roaming package for kuwait for 10 days in the month of march and i was clearly told in the call that after 10 days the service will stop and i will be charged local relevant roaming charges.

I have extended my stay in kuwait by 3 days but never requested for renewal of the package. When the bill for march came i have enquired why it was so high and they said i called in transit from dubai and its not covered i accepted and paid 5863 due to that charges the package was 3599 only.

However to my surprise in april bill also they charged me 3599 and total bill was inr 4841.84 including taxes for excess charges.

It is totally acceptable and fraudulent charges, they are simply cheating the customer, i was a loyal customer of airtel and i never challenged their billing before since lil bit here and there is always there. Now this i cannot accept at all. I want to take maximum action on this case and get my refund since i have never used services

I also wish to shift my service to some other mobile service provider instead of airtel

Regards
Rajendra prasad nidamarthi
[protected]

Complaint Status


[Apr 16, 2019] Airtel customer support has been notified about the posted complaint.
Complaint comments  12 Comments     Updated: Share0Tweet0

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Comments

Hlw sir or madam i paid 1000 rupees for airtel broadband connection but in m area connection was not available so i was asking for my refund but its been 20 days i ddint get my refund
I port my sim my old stopped working and now my new sim not showing network.!!
Irritating thought of switching to Airtel due to some reason but now i think o was wrong.!! I made a mistake
Hey i port my sim from idea to airtel, airtel sim getting its network but my verification call on 59059 can not be connected, saying this is not a valid no. . how much i have to wait 5 days r gone without any call, my alternate no. is [protected]
Hey i port my sim from idea to airtel, airtel sim getting its network but my verification call on 59059 can not be connected, saying this is not a valid no. . how much i have to wait 5 days r gone without any call, my alternate no. is [protected]
Getting messages cam card invalid cam error SS601how to get replacement new card
Mobile lost near by Assandh (Karnal) with SIM having number[protected].
Sir I recharged my number [protected] it showed transaction failed but amount was deducted from my bank account. Now how to check whether will i have to recharge again or when will i get the rechared transaction successful as from today validity expires... So what to do now?
Cust ID: [protected].
Not getting my OTP on the registered RTN
OTP goes to the number I never registered.
Shows your OTP was sent to [protected] which isba WLL telephone number & I never registered.
Dear airtel team,

I have lost my phone recently. Please block my airtel sim number [protected]. The IMEI number of the mobile phone is [protected]. Kindly track my phone and report me on my another number [protected].
Please do the needful asap.
I am loyal airtel customer. I have a prepaid plan. I have validity till May 2019. For the past two days my mobile network is not working. it is disconnected but still I am able to make and receive calls. I request you to rectify the same as early as possible. Kindly do the needful.
Called Airtel customer care today but I could not contact them.
I have bought a voucher worth of 19 rs having pick your pack on it . When I tried to recharge using the code that I've scratched it's showing that it is an invalid code . I have checked the code and tried several times but can't get it done . If this is how the service is, I can't continue with Airtel . How can you do this to a customer ?
I have complained for network issue so please provide me that I will good connection and use full data

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    Airtel - excess charge on international roaming on automatic renewal