[Resolved] Airtel — (international roaming pack has been automatically activated, kindly deactivate the roaming pack)

rajar_thamba vignaraj

Address:

Ramamurthy Nagar, 560048

It's regarding my international roaming pack has been automatically activated from your end. I have not opted or requested for any kind of international roaming packs.
I hope you all have the records of mine, if you have kindly check that, i have not requested for any kind of international roaming packs.
I am not sure, without notifying me or conforming me why the international roaming pack got activated. And now i am worried that i need to pay for this.
I am sorry to say this, i am not taking any kind of responsibility for any kind of payment for this international roaming activation charges.
Because from my end i have not requested or activated, it's a system fault that it got automatically activated.
If still my international roaming pack is activated kindly deactivate the roaming pack.
Note:
I have sent so many mails to the team, but still now i have not any proper response.
I am extremely sorry, i am not at all responsible for this international roaming activation charges... And i am not going to pay for this as well.
I tried and send you guys so many mails, none of the mails i got reply.
Can you guys please fix this issue for me, once again i have not opted or requested for international roaming for my number, its just automatically system activated my roaming. If any charges applies i am sure that i am not going to pay or take responsibilities.

To make me to pay some good amount of money i think this roaming got activated, i am sure i have not activated or requested from end. Hope you all have the record of mine, kindly check from your end. So that you will get a clear picture of it.

Kindly do the needful, i hope you as a team can help me out with this.

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May 20, 2019

Complaint marked as Resolved

Still my problem not resolved

Airtel customer support has been notified about the posted complaint.

May 20, 2019

Updated by rajar_thamba vignaraj It's regarding my international roaming pack has been automatically activated from your end. I have not opted or requested for any kind of international roaming packs.
I hope you all have the records of mine, if you have kindly check that, I have not requested for any kind of international roaming packs.
I am not sure, without notifying me or conforming me why the international roaming pack got activated. And now I am worried that I need to pay for this.
I am sorry to say this, I am not taking any kind of responsibility for any kind of payment for this international roaming activation charges.
Because from my end I have not requested or activated, it's a system fault that it got automatically activated.
If still my international roaming pack is activated kindly deactivate the roaming pack.
Note:
I have sent so many mails to the team, but still now I have not any proper response.
I am extremely sorry, I am not at all responsible for this international roaming activation charges... And I am not going to pay for this as well.
I tried and send you guys so many mails, none of the mails i got reply.
Can you guys please fix this issue for me, once again i have not opted or requested for International roaming for my Number, its just automatically system activated my roaming. If any charges applies i am sure that i am not going to pay or take responsibilities.

To make me to pay some good amount of money i think this roaming got activated, i am sure i have not activated or requested from end. Hope you all have the record of mine, kindly check from your end. So that you will get a clear picture of it.

Kindly do the needful, i hope you as a team can help me out with this.

May 20, 2019

Updated by rajar_thamba vignaraj Complaint not yet resolved. Kindly do the needful, i hope you as a team can help me out with this.

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Comments

Sharad bansode

from Sangola, Maharashtra

Network problam voice call net sarvach band ahe 7 Divsa pasun

krish sable

from Hadgaon, Maharashtra

I have network problem and voice call problem about from 7 days and i aslo register complain to airtel coustemer care but cant get action on my complain i want result imigetly on that

Monaimkhan

from Mumbai, Maharashtra

सर इस नंबर बाले ने [protected] ने मेरे [protected] पर कॉल फारवर्ड कर दी है मैं एक हफ्ते से परेशान हूँ इसका समाधान करने का कास्ट करे या मै बहुत परेशान हु बहुत फोन आ रहे है

Swth1904

from Bengaluru, Karnataka

i have the same issue. They have activated international roaming without my request and charged me for data - this is without my consent. And Airtel doesnt take responsibility on their goo[censored]p - they try to justify by saying they have done me a favour by charging only 999 every second day otherwise my bill would be 49000 itseems.

i have not asked for roaming - and i was hoping all my services will be inactive. I was using hotel wifi. these people have become day light robbers. shame on airtel.

they dont even bother to call back to resolve the matter