[Resolved] Airtel — No support for isd activation | |||||
Hi, I travelled to usa first time and found my airtel post paid number is not working which i am holding since last 3 years. I dropped a mail to customer care 2 times and requested them to help me asap as its difficult to survive in foreign country without a working mobile number. Its since 4 days i have approached them through mail but airtel has not even acknowledged my request. I am not able to get internet, use my bank as airtel messages are also blocked and i am not getting any otp. Please help me to get this sorted out asap. I am stuck, i have to do hotel bookings and i need otp for same. Was this information helpful? | |||||
Jan 26, 2017 Complaint marked as Resolved I followed airtel team on call by spending my money in dollars and following them up while waiting in 10-15 min queue. I got response for mail after 4 days that also When I asked them it as help to solve asap as I was stuck in USA without any mobile number. Helpless service...first thing I will do after landing is to close al airtel numbers for me and my family. No use of keeping a service and pay them if they can not help or response when needed the most. Airtel customer support has been notified about the posted complaint. Verified Support Jan 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Same here. Stuck since 12th Jan. If you are able to resolve. Pls let me know HOW...And I shall do the same.
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Shalinilunkad's reply, Jan 26, 2017
Any luck?
I got it resolved after following up with them many times, if you are in US ask them to get IR activated on your account and that will be149 rs rentel.
Thia is what I got from airtel team.
Kindly note that International Roaming (IR) Service Plan of rental Rs.149/- is a mandatory component to be activated to avail basic services (incoming/outgoing calls/SMS and data) on your mobile while traveling abroad.
Thia is what I got from airtel team.
Kindly note that International Roaming (IR) Service Plan of rental Rs.149/- is a mandatory component to be activated to avail basic services (incoming/outgoing calls/SMS and data) on your mobile while traveling abroad.
Shalinilunkad's reply, Jan 26, 2017
Mine was activated...And now nothing at all... Called them..And they said they have reactivated it from their end.
Can't to anything about it till I personally visit an Airtel store!! It's hilarious
Can't to anything about it till I personally visit an Airtel store!! It's hilarious
The most ridiculous and unsupportive service.
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