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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1408

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V
Vinod Gwd
from Mumbai, Maharashtra
Jan 27, 2017
Resolved
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Resolved

Address: Chennai, Tamil Nadu

Providing Incorrect Information to us after placing an order for 2MBPS line.
And after all the documentation process is done they dont answer our calls and email which is very much disgraceful for a requirement.

I request please cancel their License completely so they dont give incorrect info to customer where we faced almost 4 month of waiting time .

Regards,
Vinod Gavade
Mar 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 27 January 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Feb 04, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 27 January 2017.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    surendra Dwivedi
    from Noida, Uttar Pradesh
    Jan 27, 2017
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh

    Dear sir we bag to informe you that our no. Port from Vodafone and inter to Airtel Our no. have been started from Airtel but First FRC not applicable From your end. This system have been open in your Mini store at Rajnagar Ghaziabad we have pay Rs.150/ to your end but not do recharge up till now We visit your store but person is not do our recharge. Please do the needful and oblise Thanks Regard. Surendra Dwivedi Ghaziabad mob.[protected] /[protected]
    Mar 6, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 02, 2017
    Airtel Customer Care's response
    Dear Mr. Dwivedi,

    This is with reference to your post dated 27 January 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      P
      Padmavathi_ts
      from Bengaluru, Karnataka
      Jan 27, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560075

      Hi All,

      THis is to bring to your note that the Airtel service is very bad in terms of providing and resolving technical issues and reported the issue and also i have not used the data card for about more than 6 months, 2 times raised a request for closing the connection. in spite of that they were raising bill every month. Seems very unfair and now they demanded me to clear all the payments for 6 month for which i have not used before closing.. Every time they call only for clearing the amount. No one is bother to resolve the technical issue. They also give you false promises to resolve within 6 days and requested us to cancel the request, by doing that nothing improved but my bill amount was raised. Finally I felt it is very unfair from the service part to demand the customers like this in spite of having issue with them. I would not recommend anyone this Airtel services because of this bad service.

      Once the cancellation is requested and data is not used, Consumer forum should help us in ensuring the service provides to stop generating the bill.
      Mar 9, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 27 January 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        sanjayruj
        from Delhi, Delhi
        Jan 27, 2017
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226022
        Website: www.airtel.in

        I purchased 4G post-paid net pack(Airtel Mob. No.-[protected]) on 20.01.2017 in Lucknow. But till now it is not working after so many reminders to Airtel person.The complaint was lodged on online with reference nos.-OT[protected] & OT[protected] . But on tracking but on tracking Airtel site replies-"No record found. Customer care No.-4444121 was also tried, but it is for fixed line phone only.
        Kindly start my net at the earliest. Thank you.
        (Sanjay Kumar)
        [protected]
        [protected]@gmail.com
        Mar 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jan 30, 2017
        Airtel Customer Care's response
        Dear Mr. Kumar,

        This is with reference to your post dated 27 January 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Anil S.
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        [protected]@in.airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          amit.ashirwad
          from Satellite, Gujarat
          Jan 27, 2017
          Resolved
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          Resolved

          Address: 380015
          Website: www.ashirwadgroup.com

          Dear Sir,

          We have recd the call from your retention team and offered the below plan, but customer care department is showing the different plan...

          Why airtel is fooling the customer.

          We have offered below 349/pm plan

          All india calling free on all nerwork mobile, landline

          Roaming incoming free.

          150+ 400 SMS free per month.

          100/Rs discount per month till 6 months.

          4G data free : 5+1 GB per month, total 6 GB data.

          Below mobile no. were activated...

          [protected]

          [protected]

          [protected]

          [protected]

          [protected]

          We are filling the complaint to customer forum for giving wrong information by airtel...
          Mar 9, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 05, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 27 January 2017.

          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            Mahesh mahesh7
            from Mulki, Karnataka
            Jan 27, 2017
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            Address: 562159

            Sir. i want my yesterday outgoing call list pls. my number [protected] and my e mail id [protected]@gmail.com
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              K
              K Thiruppathy
              from Palasbari, Assam
              Jan 27, 2017
              Resolved
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              Resolved

              Address: 784506
              Website: Airtel complaint cell

              Sir, I am using airtel prepaid mobile no since last and half year. Since last five days there are so many times my account balance have been deducted for so many value added services even I didn't activate any service. Instantly I have been contacted customer service and they solved, deactivated the service and refunded the deducted amount. But, another service is being ativated automatically and balance deducted. this exercise is being happened since last five days and resulting this I am mentally disturbing. So please resolve this problem so that it shouldn't happen in future for good relationship between customer and airtel company. Thanks for an early action.
              Mar 5, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 27 January 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Amritsherpal Somal
                from Thanesar, Haryana
                Jan 27, 2017
                Resolved
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                Resolved

                Address: Sangrur, Punjab, 148001

                Dear sir/Madam
                My mobile no. Is [protected], name Amritsherpal singh. I have taken a plan of rs. 250 for 2gb data (3g). But on 15 jan. 2017 I took extra .500 data through smart bites for approximately rs.150. And along qith that I asked from a coustomar care executive if I've used any extra data than my plan, but he assured me that I haven't. Along with that he told me that if my data usage exeeds the limit then it will be disconnected automatically as it was stopped earlier as well after 2 gb consumption. But now I have been charged around 1400 rs. Just because of excessive data consumption. So please do something regarding my bill as I have been misguided by one of your coustomar care executive. I am not able to pay this much. It shall be really kind of you.
                Thanks
                Mar 8, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jan 27, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 27 January 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Feb 02, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 27 January 2017.
                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com
                Look forward to hearing from you.
                Regards
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  sancharidsharma
                  from Gurgaon, Haryana
                  Jan 27, 2017
                  Resolved
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                  Resolved

                  Address: 700156
                  Website: offers.airtel.in

                  I took a airtel data sim ([protected]) on 24th Jan'17.

                  I was informed that I will get a double data benefit for 10GB data plan with 999 rental. I should get 20GB after activating the offer. But even after activating it on 25th of January'17, I was not provided the offer yet. I called customer care repeatedly but they were not able to resolve the issue. Also raised a complaint (OT[protected] to airtel but didn't receive any reply yet.

                  The airtel executive who had given me the connection is also not responding.
                  Please look into it. Otherwise I have to discontinue it.

                  Please check the screenshots for reference.
                  Mar 5, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 01, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 27 January 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    O
                    Olachopra
                    from Erode, Tamil Nadu
                    Jan 27, 2017
                    Report
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                    Address: New Delhi, Delhi, 110027
                    Website: Airtel.in

                    My airtel number is [protected] is not active I have cleared the bill but my Son is not active and showing no service please help me to activate my sim
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                      A
                      Aafa J S
                      from Ernakulam, Kerala
                      Jan 27, 2017
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala
                      Website: www.airtel.in

                      Dear Sir

                      I am Aafa J S were using an airtel sim ([protected] prepaid) since May 2014 upto 3 January 2017. The sim was taken in the name of my father T Somanathan (Thankanivas Parasuvaikal P O Parassala Trivandrum 695508) on May 2014. On 5 January my sim was not active and I called the customer care. I came to know from a customer care executive that the ownership of the sim is changed to some other person as a postpaid connection. But this was happened without the authorization of my father T Somanathan(original owner). By using that phone number the fraudlent person hacked my facebook and gmail accounts and posted vulgar posts. I really need a statement regarding the details of change of ownership and the airtel showroom from which the change is happened and the details of the current owner. Please kindly respond. My current mail id is [protected]@gmail.com
                      Mar 4, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 31, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 27 January 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      The fraudulent person 😂😂😂😂
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                        U
                        Usha Nanjundan
                        from Mumbai, Maharashtra
                        Jan 27, 2017
                        Resolved
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                        Resolved

                        Address: 560078

                        Dear sir,
                        we wish to bring your notice that there is a Airtel Broadband junction box in front of our house. The junction box was installed without our knowledge and it is right in front of our gate. Now the junction box is causing a lot inconvenience to us as we cannot park our Four wheeler inside our parking lot. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest.
                        Thanking You.
                        Usha jagannathan and Nanjundan appavuchetty
                        House no 20, 1st avenue, 4th main, teachers colony
                        Venkatapura, Bangalore-560037
                        Mar 9, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 27, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 27 January 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Feb 04, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 27 January 2017.

                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                        Look forward to hearing from you.

                        Regards
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          Manvendra14
                          from Mumbai, Maharashtra
                          Jan 27, 2017
                          Report
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                          Airtel provide me data offer i.e.1.5 GB at RS147 for 28 days.when i recharge it, i received only 550 MB data for 18 days.please resolve my complaint.
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                            P
                            Pilassery
                            from Chittur, Kerala
                            Jan 27, 2017
                            Report
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                            Address: Kozhikode, Kerala, 673317
                            Website: Airtel

                            Every month bill is 30-35% over than actual usage. A worst company
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                              Smartyravisingh
                              from New Delhi, Delhi
                              Jan 27, 2017
                              Report
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                              Address: New Delhi, Delhi, 110046
                              Website: www.consumercomplaints.in/new_complaint

                              I'm facing a network issue last 5 month but till issue has been not resolved very very bad Airtel Service,
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                                J
                                Jashan Sekhon
                                from Bathinda, Punjab
                                Jan 27, 2017
                                Report
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                                Address: 151504
                                Website: airtel.in

                                I m unable to send sms from my airtel no. [protected].. From last month its happening .. Plzz resolve this problem.. Smsc no. is [protected]
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                                  R
                                  Rukaiya Lakdawala
                                  from Mumbai, Maharashtra
                                  Jan 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400008
                                  Website: 54321

                                  Hi,
                                  From a really long time i am receiving messages from 54321 and i have been charged a considerable amount for the same.
                                  On a daily basis I receive these messages stating whose calls I've missed. Okay still understood. But otherwise also in pesetered when no missed calls are there by messages which state:-
                                  'No messages exists for this service on 23/10/2016'
                                  I'm charged an amount of Rs 5 per message which end up draining out all the balance that I have. Simply lost around Rs 78 last month due to this.

                                  It gives me shear disappointment that airtel allows for such services to be carried forward. Highly troublesome for the users.

                                  Hence, I want to deactivate it as soon as posssible.
                                  Plz resolve this soon.
                                  Mar 6, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 27 January 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    Samarth Dubey
                                    from Kolkata, West Bengal
                                    Jan 26, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700048

                                    Dear service team,

                                    Hi, this is Rajeev Dubey from Kolkata having airtel prepaid connection no. 0091-[protected]. I lost my mobile today evening I.e. at 1800 hrs on 26.01.2017, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

                                    Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

                                    Thanks,
                                    Rajeev Dubey
                                    Mobile[protected]
                                    Mar 5, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2017
                                    Airtel Customer Care's response
                                    Dear Mr. Dubey,

                                    This is with reference to your post dated 26 January 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      L
                                      Luker Column
                                      from Chennai, Tamil Nadu
                                      Jan 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: 629251

                                      Hi, am luker column nd my number is [protected] in which i hv registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 15 days. Kindly suggest me a solution or unblock ma account. As am unble to access the service. My email id is [protected]@gmail.com. Please notify me as soon as possible.
                                      Mar 14, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 27, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 26 January 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Feb 09, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                                      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        G
                                        Girish Kare
                                        from Mumbai, Maharashtra
                                        Jan 26, 2017
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                                        Address: Pune, Maharashtra, 411052
                                        Website: Airtell

                                        Recieved message about recharge 152 will get 4 GB data after recharging I have got only 1 GB data ..In message it's not mentioned in offer about upto 4gb so it's fraud and missguiding users
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