Airtel Complaints & Reviews

I have been using a prepaid sim with mobile no.[protected]. After theft of mobile phone, I purchsed a 4G duplicate SIM no.[protected]U from Airtel Stores Paharganj, New Delhi.This sim did no work. The above store has issued another 4 G duplicate sim no.[protected]U. The sim is showing the network while putting in non-4G set, as advised by the above stores for the purpose of activation, The sim is not activated/working from the date of issue i.e. 23.01.2017. Pl. resolve the issue at the earliest.

I have a horrible experience with Airtel for getting a broadband connection. They collected the money from me three weeks before i., e on 07/01/2017. Since then I didn't hear anything from them, I have tried to contact their agent many times but able to reach once or twice . No action was taken even after reaching out to the agent. The contacted the nodal officer and promised an action with in 2 days . No action was done then as well. Finally when I contacted their appellate officer, i am given the reason that there is no feasibility to give the connection due to technical issues and the amount collected will with refund wit in 20 days. So horrible
If there is no feasibility to provide the connect why the amount was collected first?
Even if it found later why no updates were given to me unless I am writing to them, so worst experience.
On other note, While Airtel complaining about Reliance's Jio s monopoly, the service they offer even if we reach to them voluntarily is worst.so why they are complaining

I port my no from docoma to Airtel and it's activated on 22nd Jan 17 morning . From that day I not receiving incoming calls as well as sms service .I called up customer care made complaint[protected].They committed within 4 hrs will activated .So many times calling customers care also same reply getting from them every time . After 5 days over still it's issue persisting .Airtel the worst service provider of in telecom in India. If not happening within 1 day . I have to go for legally for the compensation which I lost pease of mind opportunity and money lost last 5 days .

Sir please send my mobile call deatile 10 Jan 2017 to 25 Jan 2017 my mobile no. is [protected] my bill mor then my call so please send call deatile

Refer to mymail dtd 21st oct 2016 to stop services on my Data card no-[protected], inspite of that airtel continiued my no & raised bill for nov 2016 & dec 2016. In lieu of that Airtel yesterday onwards terminated my all outgoing calls from my postpaid no-[protected]. i am regularly made payment against mobile no-[protected] & also datacard no-[protected] till Nov last billing cycle..

regards
sanjeet panday
mobile-[protected]
e [protected]@yahoo.com

Hi
I am Neha Phaliwal and I want to disconnect my mobile phone number with airtel but when I go to their office they say cannot do it because it is prepaid and told me to stop recharging it..
I use the prepaid mobile but if I give to somebody it can be misused and i may be in trouble.

I am going to Dubai and I don't want to give to someone as it can be misused.

please advice how can i disconnect my prepaid phone number before going to dubai.
I only have 3 months left.

My wife and me are using 4 Airtel number among all of them has no internet working since yesterday.don't know whats wrong with this please solve the issue otherwise I will port all my number to another cellular company which will better than this.
The number are:
1.[protected]-Postpaid-Lalit Vijay Patil
2.[protected]-Postpaid-Lalit Vijay Patil
3.[protected]-Postpaid-Nital Patil
4.[protected]-Airtel 4G Hostpot device-Lalit Vijay Patil

I have this landline connection of airtel and along with it there is also a broadband connection.
Now i want to discontinue it but airtel office employees always say that i have to call on the tollfree no to get it disconnected.
I am trying from last 4 months and still can't disconnect it and every month they send me a bill ehich i have to pay wheather i use airtel or not.

Also I am using the prepaid airtel number [protected].
I want to port this number to idea and they are not even allowing me to do that.

please advice

Hey am not receiving any calls and it's showing unreachable of the moment

I m added 1000 rupee in my airtel wallet, amount dedecuted from bank but not showing in my wallet balance
Please solve the problem my mobile number is [protected]

I purchase a my new no. [protected]..but now its not in work. Its shows no network coverage.why plz help me out of this.
Registration name: jitender dureja
Add. H.no. 355 4 marla ward no. 14 sonipat
Haryana

Yours faithfully
Jitender dureja

Booked for broadband connection on Jan 21, 2017.Airtel officials contacted me the next day n fixed an appointment with me on Jan 24, 2017 for document collection.I regret to say that I m yet to hear from them again.My attempts to speak to their customer care officials went in vain.They can very well cancel my request if they r unable to process it.
My booking referenceno- ONTMCHENN82149335C

Sir lost my moblie i want to stop my sim cards my phone no. [protected] i request u pls do need fullly i waitng for u r reply

I submitted my documents in Airtel for postpaid number with proper kyc documents and with required fees amount. But Airtel Cheated me. Last 4-5 days I am contacting cust. Care but no one activate my new connection. Last some days. Now I want return my documents and rupees no one hearing me. I am very confused. Please let's do something for help me.
Thanks

MOBILE NO:-[protected]
I RECHARGED MY NO. on 6th jan 2017 with rs.7(local [protected]@10p/min and other local and [protected]@30p/min) from airtel app. firstly the benift was not given. after my complaint the benift was given. then when ever i call a specific local airtel no. rs1 is deducted instead of 10p for a min. and then when i called executive gives me lame excuses like first when i called on 23 or 24 jan they told me that first call of the day will be charged as 2p/sec for 120sec and when today i called that number in evening rs. 1 was again deducted( that was 4th call of the day and every call lasted for 1 min. on average ) then i called customer care they told me that the number on which you are calling should be on home network. why that number should in home network to avail this offer . i mean i am in home network while placing call and that's all matters, i want full refund of the balance deducted and written assurance that this problem wont happen again in future. plus none of the above conditions like 1st 120 sec will be charged 2p/sec or that the local airtel number i am calling should be in home network was NOT MENTIONED ON AIRTEL APP. AIRTEL APP ALWAYS PROVIDE INCOMPLETE INFORMATION ABOUT TRAIFF PACKS

Hi Team,

Today I got call from lawyer (Delhi Court) for legal notice regarding not making payment of Rs 1725 for airtel broadband account: [protected].

I have made this payment to avoid any legal activities for now and below are the details:

Receipt No: [protected]
Airtel Store: Sahara Mall, Gurgaon

But don't know how this amount is pending, As per below e mail I have requested for disconnection and the pending amount was 1000 rs as installation charges which was also paid at the time of taking connection by your Airtel agent who has provided airtel broadband connection in Wakad, Pune(Maharashtra-411057). I have given him Rs[protected]installation fees+ 100-Bank DD charges) in cash.

Airtel Agent Name: Prakash( [protected])

Wakad-Pune

You are troubling your customer without any reason. Below is the justification for what went on so far.

I have also made payment for last Month (October-2015) bill -740 rs. Then from where this 1725 rs came as balance.

I agree, that I got several calls regarding payment but I asked them for justification for the balance, they never gave any justification for the pending amount and just forcing to pay, even I had provided Airtel Agent's contact details for the clarification of the pending amount.

As per your team they are saying that the cheque, submitted by your airtel agent Prakash got bounced. I am not able to understand, after using airtel connection for 5-6 month, you payment cheque for installation got bounced. If the payment was not successfully made then how connection got activated and at the time of closing connection you are saying your installation payment cheque got bounce.. very strange!!!

In this case, where is my fault. I have submitted 1100 rs and my connection got activated.

I have paid fees and my connection got active that enough for any customer to know. I am not ware of what's going on between airtel and airtel's agent as what he has submitted or not, whether he has submitted DD, Cheque or cash.

Now at the time of closing the connection you are saying that installation fees is pending as cheque which the agent has submitted got bounced. That is not fare from any where or any point.

Now request you to look into the discrepancies of the payments in the airtel account number [protected] on urgent basis and payback to me whatever extra amount that I have paid today.

Otherwise I will move to consumer forum or any other legal action against double payment what I have made. Your team never tries to resolve issues with your Agent regarding Airtel installation charges and forcing customer to pay for that repeatedly.

I need my money back which I have paid extra as soon as possible.

Check with airtel agent: Prakash, I have given his mobile number as well.

Hi, I applied for my number portability in airtel. I gave 300 rs deposit for this process. the guy was from mobile solutions, Ahmedabad store. His number is [protected]. Now for some reason my number did not get ported and the guy is not give me my money back. I received message from airel on 4/07/2016 that we have received your request for porting your number. and on 20/07/2016 i received message from airtel that your request for mnp has been processed. Documents have been validated and is being forwarded to idea cellular" .
But than for some technical issues my number was not ported and than no response from the store or from airtel.
Than I received call from airtel that If i will port now into airtel than 300rs will be adjusted in my first bill.
I did but now Airtel is not givving my 300rs back

I was told that i will get call from airtel but still not receive.

I Smt.Farhath Dureshawar, transferred an amount of Rs: 5000 in to my airtel money account on 10.01.2017 but, i am not able to pay any bill neither can transfer amount to others account as my account has been freezen by Airtel.
I already registered a complaint with 400( that is Airtel Money Customer Care) and sent a mail to ([protected]@airtelmoney.com) but, till today i have not received any solution from Airtel with best soloution to solve my problem so as to access my money with Airtel money.

In view of the above, I request you to kindly take immediate action so that to get back my amount to use for which l shall be grate full to you ever.

I registered complaint regarding Not able to recharge online. They told me It will get rectified in 24hrs. After 3 days, again I complained and this time they told it will get resolved by 2 PM 17 Jan 2017. Again I reached out to Karnataka nodal. After reaching out to nodal team, It's been 2 days. I have not got any response so I had no other option left other than mailing Appellate Authority. They called me 3 days back and now there is no response from there side also. I don't know what to do now.

Hi

I had applied for a new connection. Said they would activate within 24 hours, still no activation done. Called customer care, they claim no documents uploaded. I want the activation done by today since it is very urgent. Store name is
Airtel Store
Near AB Shetty circle, Pandeshwar
Mangalore, Karnataka

Contact details
Sanjay R Pai
Airtel number [protected]
Alt.Number [protected]

Regards
Sanjay