Airtel Complaints & Reviews

Dear Airtel Manager,

I'm customer of Airtel I'm facing a network issue last 5 month. Everyday I'm sending mail to the HO But till never reply from HO side sep2016 2service tech visited my place & cheek the area and he told after 15to20 days issue has been resolved but issue has been not resolved some Airtel employee Deepika call me same information inform very bad service, My Airtel no is [protected]. any further quire please call my alt no [protected] so look the matter & resolved my issue do the needful.

Regards,
Ravi Kumar Singh
[protected]

I had recharged net pack of 246 with my airtel app twice on 20 december 2016 and money deducted from account. I got msg of failed transaction and stated that money will be refunded in 10 days but not done yet. My txn id for both transactions are[protected] and[protected] and mob no is [protected]. Further i had talked with customer care executive on 5th jan 2017 and they are unable to resolve my problem.
Kindly return my money in my respective account asap and try to train your executives to resolve the issues effectively

I recharge mo.no [protected] by mistake n with tra.id [protected] for rs 5o .my correct no.is [protected] B.S.Solanki

Using AIRTELapp I recharged IR pack for voice and data for Rs998, tr id[protected] on 8.1.17. The money was promptly debited, but this was not appearing in transaction history or in my account through your app. The pack was not effective. I was travelling overseas and was in great trouble. I made a complaint, ref PR[protected] on 10.1.17 but it was closed by you arbitrarily without resolving.
I am now back in India and have no use of the IR pack. I request you to refund the money asap. Immediate action required.

I am trying to raise complaint again at AIRTEL site but getting message service not available.

Dear sir,
On 10 Jan 2016 I paid for one year subscription of my airtel digital TV in an offer which provided me that if I pay for 11 months and I can avail 1 month free and I paid and availed the offer but 1 month free was not awarded as per the offer and my mobile no is [protected] and this no can be used as my consumer no for verification and I gave a complaint to airtel a month ago on December first week but they have not replied effectively and they did not provide any solution to this problem till now

Dear airtel team, I never expected that I will face this kind of issue from airtel. I have recharged my airtel number [protected] by 159 as there was an offer to get 2gb of data. After recharge I received a message that my account has been field with 1gb of data. As per my uses I was informed by messages that has much data is used and how much is remaining. But after finishing 1gb am not able to use another 1gb of data and also no any message...

Dear sir/mam,

Myself Pradeep Kumar and my fixedline no is [protected] i am a airtel customer since 8 years but i want to decided the disconnection because of your wrong plan commitment by your agent i am really fedup of your airtel services your retention team was given me the new plan of 799 with 16 mbps and new modem on 15 january 2017 but till today the plan is not activated i was complaint many times in your customer care but they said u wait for 24 hours due to system error. Today is the 6th day of my complaint but did not taken any action against my complaint i am totally fedup of your services so please disconnect my connection as soon as possible because you are not able to giving me the best services so i decided to change my service provider for better plans and services also... Your agent have not having helping tendency..

Thanks and regards
Pradeep Kumar
[protected]
[protected]

I recently ported from Reliance GSM to Airtel . Post porting, M facing very very poor network connectivity in my location. Net speed is very poor when mobile data is turn on network is dropping. When Someones call on my number it has saying not reachable.Big mistake to port my Reliance network

Dear sir/madam,

Reg : Mobile No :[protected] parveen w/o rajnish kumar

please giv us calling (outgoing+incoming) detail july 2016 to 20 january 2017

thanks
rajnish kumar

I have already recharge a promo rs-17 (all local call charges 1.2p/2sec) but when i call to a particular number (ending with 9054) then the promo are not working, and the call charges goes too high so i am writing. Please solve my problem as fast as possible.
Also i have call to customer care for the problem, they have told me that they have registered a complain against my problem & the problem will solve within 16.01.17 & i will get the complain no via sms but i did not get any complain no & till now the problem is going on.

Thanking you .

I am getting unwanted calls and messages from an unknown number from the past few days. And I want that number to be blocked on my simply. Because the message I've been getting are really offensive and disrespectful for a girl. I might take legal actions against that man if I continue to get those calls and messages. But in a country like India one has to think thousand times before filling a legal complaint against a man because you never know, the next day you might get attack by acid on your face. So I prefer t stay quiet and solve my problem as quietly as possible. So please resolve my problem and block that number on my sim.

I am a senior citizen of 63 years old visited for changing he sim which is not working in my phone[protected].
Lady in the store harassed me to accept the xerox copy of the document (address proof) as the print of xerox is dark inspite my request to check the original.
There are no near by shop of xerox other than i get the document xeroxed.

Ultimately i left the store without sim.

Sir i m nt able to use my internet connection nd landline facilities I have complaint many tyms nd noone is answering i[censored] cant provide serivice so plz cut my airtel connection otherwise i m not going to pay bill

Hi,
I recently ported from Vodafone Karnataka to Airtel Karnataka. Post porting, I am unable to receive any calls. Whenever someone tries to call me, they get a message - "Number is invalid" and even i am not able to send and receive messages. When I complained on 198 on 14th and 18th of January 2017, they informed me that it is resolved, however the issue still exists and they have registered a complaint and asked to wait for 72 hours. This is really disappointing. Airtel doesn't seem to have any immediate solution.

Regards,
Pavan

Big mistake to port my Vodafone network into Airtel as I am facing worst experience of Network issue in popular area of Pune.
Instead of investing in Marketing and branding, it will be nice to invest in Network so that existing customer will stick to it.
I am now waiting for my 3 months to get complete so that I will again port into Vodafone and never try to get back to airtel.
Worst service experience.
Feeling sad to register this against a big tele giant in India.

Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc. This problem started from 11th January 2017 and I have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and I never get any response. This is really frustrating as I am unable...

Hi, I have raise a broad band request and paid the amount online ₹2397 on jan 6 2017 and a cheque of 1000 Rs(which has been returned back by cheque). As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then complained to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 2 weeks now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online.
Also the executives who promised us the connection have been missing and ignoring our calls.
Regards, Kruthika

Account no:[protected]
CAF: 1050386

My airtel number ([protected]) was working fine on 17th Jan 2017 and on 18th Jan 2017, sim is deactivated. I have called the 121 customer with my friend number and experience with 121 customer support, it's like poor support center and people are just passing the time.

Can you please activate it ASAP and please provide me the details why thia action taken without any information.
Email Id : [protected]@gmail.com

I have tried to deactivate model mania service.but amount is deducted .please redress my grievance otherwise I will have to consumer forum.message service is not responding or not delivered intentionally.l have been trying to stop this service for long time.in fact I never want this service.it is totally unwanted service.my money is deducted unwillingly.it has created mental agony.

First i have checked with airtel corporate plan, in which they have commited i will be getting unlimited local calls and 4gb 4g data, i have confirmed the same with customer care executive, when i activated plan i just received 1gb only, and when i called uo to customer care, they says that please insert your simcard in 4g compatible mobile, according to them my handswt is not 4g compatible but i am using redmi MI note 3 which is already a 4g, after using a 4g phone why they are give wrong information, ans saying yhat you are using some samsung phone, why i do so i know which mobile i am using it, if there is any requirement so they should have given this information earlier only, and also when i called up 2nd time to the customer care that agent was so pathetic he didn't even answer me and when i asked to escalate this issue which he not did and he disconnect my call which is completely wrong as per the call centre policy and now they are denying to change my plan...