Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1409

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rukaiya Lakdawala
from Mumbai, Maharashtra
Jan 27, 2017
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 400008
Website: 54321

Hi,
From a really long time i am receiving messages from 54321 and i have been charged a considerable amount for the same.
On a daily basis I receive these messages stating whose calls I've missed. Okay still understood. But otherwise also in pesetered when no missed calls are there by messages which state:-
'No messages exists for this service on 23/10/2016'
I'm charged an amount of Rs 5 per message which end up draining out all the balance that I have. Simply lost around Rs 78 last month due to this.

It gives me shear disappointment that airtel allows for such services to be carried forward. Highly troublesome for the users.

Hence, I want to deactivate it as soon as posssible.
Plz resolve this soon.
Mar 6, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 27 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Samarth Dubey
    from Kolkata, West Bengal
    Jan 26, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Kolkata, West Bengal, 700048

    Dear service team,

    Hi, this is Rajeev Dubey from Kolkata having airtel prepaid connection no. 0091-[protected]. I lost my mobile today evening I.e. at 1800 hrs on 26.01.2017, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

    Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

    Thanks,
    Rajeev Dubey
    Mobile[protected]
    Mar 5, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 02, 2017
    Airtel Customer Care's response
    Dear Mr. Dubey,

    This is with reference to your post dated 26 January 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Luker Column
      from Chennai, Tamil Nadu
      Jan 26, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 629251

      Hi, am luker column nd my number is [protected] in which i hv registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 15 days. Kindly suggest me a solution or unblock ma account. As am unble to access the service. My email id is [protected]@gmail.com. Please notify me as soon as possible.
      Mar 14, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 27, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 26 January 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Feb 09, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

      Regards,
      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Girish Kare
        from Mumbai, Maharashtra
        Jan 26, 2017
        Report
        Copy

        Address: Pune, Maharashtra, 411052
        Website: Airtell

        Recieved message about recharge 152 will get 4 GB data after recharging I have got only 1 GB data ..In message it's not mentioned in offer about upto 4gb so it's fraud and missguiding users
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B.P.Tripathi
          from Jammu, Jammu and Kashmir
          Jan 26, 2017
          Resolved
          Report
          Copy
          Resolved

          Website: [email protected]

          I have been using a prepaid sim with mobile no.[protected]. After theft of mobile phone, I purchsed a 4G duplicate SIM no.[protected]U from Airtel Stores Paharganj, New Delhi.This sim did no work. The above store has issued another 4 G duplicate sim no.[protected]U. The sim is showing the network while putting in non-4G set, as advised by the above stores for the purpose of activation, The sim is not activated/working from the date of issue i.e. 23.01.2017. Pl. resolve the issue at the earliest.
          Mar 9, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 26 January 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SadiqueMd
            from Chennai, Tamil Nadu
            Jan 26, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Chennai, Tamil Nadu, 600080

            I have a horrible experience with Airtel for getting a broadband connection. They collected the money from me three weeks before i., e on 07/01/2017. Since then I didn't hear anything from them, I have tried to contact their agent many times but able to reach once or twice . No action was taken even after reaching out to the agent. The contacted the nodal officer and promised an action with in 2 days . No action was done then as well. Finally when I contacted their appellate officer, i am given the reason that there is no feasibility to give the connection due to technical issues and the amount collected will with refund wit in 20 days. So horrible
            If there is no feasibility to provide the connect why the amount was collected first?
            Even if it found later why no updates were given to me unless I am writing to them, so worst experience.
            On other note, While Airtel complaining about Reliance's Jio s monopoly, the service they offer even if we reach to them voluntarily is worst.so why they are complaining
            Mar 9, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 26 January 2017.

            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

            We look forward to receive the required details.

            Regards,

            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 05, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 26 January 2017.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at [protected]@in.airtel.com

            Regards
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gireeshkumar.s
              from Visakhapatnam, Andhra Pradesh
              Jan 26, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560017
              Website: Airtel consumer complaint

              I port my no from docoma to Airtel and it's activated on 22nd Jan 17 morning . From that day I not receiving incoming calls as well as sms service .I called up customer care made complaint[protected].They committed within 4 hrs will activated .So many times calling customers care also same reply getting from them every time . After 5 days over still it's issue persisting .Airtel the worst service provider of in telecom in India. If not happening within 1 day . I have to go for legally for the compensation which I lost pease of mind opportunity and money lost last 5 days .
              Mar 1, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 29, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 26 January 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ratikantamohanta
                from Bengaluru, Karnataka
                Jan 26, 2017
                Report
                Copy

                Address: 560017

                Sir please send my mobile call deatile 10 Jan 2017 to 25 Jan 2017 my mobile no. is [protected] my bill mor then my call so please send call deatile
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sanjeetp
                  from Kolkata, West Bengal
                  Jan 26, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 800007
                  Website: www.airtel.in

                  Refer to mymail dtd 21st oct 2016 to stop services on my Data card no-[protected], inspite of that airtel continiued my no & raised bill for nov 2016 & dec 2016. In lieu of that Airtel yesterday onwards terminated my all outgoing calls from my postpaid no-[protected]. i am regularly made payment against mobile no-[protected] & also datacard no-[protected] till Nov last billing cycle..

                  regards
                  sanjeet panday
                  mobile-[protected]
                  e [protected]@yahoo.com
                  Mar 2, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 29, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 26 January 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Neha Phaliwal Rndi
                    from Patiala, Punjab
                    Jan 26, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ludhiana, Punjab, 141002

                    Hi
                    I am Neha Phaliwal and I want to disconnect my mobile phone number with airtel but when I go to their office they say cannot do it because it is prepaid and told me to stop recharging it..
                    I use the prepaid mobile but if I give to somebody it can be misused and i may be in trouble.

                    I am going to Dubai and I don't want to give to someone as it can be misused.

                    please advice how can i disconnect my prepaid phone number before going to dubai.
                    I only have 3 months left.
                    Mar 12, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 26 January 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      lalitpatil18
                      from Mumbai, Maharashtra
                      Jan 26, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Pune, Maharashtra, 411033
                      Website: Airtel.in

                      My wife and me are using 4 Airtel number among all of them has no internet working since yesterday.don't know whats wrong with this please solve the issue otherwise I will port all my number to another cellular company which will better than this.
                      The number are:
                      1.[protected]-Postpaid-Lalit Vijay Patil
                      2.[protected]-Postpaid-Lalit Vijay Patil
                      3.[protected]-Postpaid-Nital Patil
                      4.[protected]-Airtel 4G Hostpot device-Lalit Vijay Patil
                      Mar 2, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 30, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 26 January 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Neha Phaliwalz
                        from Patiala, Punjab
                        Jan 26, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ludhiana, Punjab, 141002

                        I have this landline connection of airtel and along with it there is also a broadband connection.
                        Now i want to discontinue it but airtel office employees always say that i have to call on the tollfree no to get it disconnected.
                        I am trying from last 4 months and still can't disconnect it and every month they send me a bill ehich i have to pay wheather i use airtel or not.

                        Also I am using the prepaid airtel number [protected].
                        I want to port this number to idea and they are not even allowing me to do that.

                        please advice
                        Feb 26, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Jan 26, 2017
                        Updated by Neha Phaliwalz
                        I got airtel post paid phone and broadband connection and airtel mobile no [protected].

                        I am using it from last 4 years but now i want to disconnect it.
                        from last 3 months they are just delaying it and kept sending me the bill every month.
                        Please advice how can I disconnect this Airtel connection.
                        Verified Support
                        Jan 26, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 26 January 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dinesh Karanji
                          from Kombai, Tamil Nadu
                          Jan 26, 2017
                          Report
                          Copy

                          Address: Bidar, Karnataka, 06

                          Hey am not receiving any calls and it's showing unreachable of the moment
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            durga prasad Sharma
                            from Kichha, Uttarakhand
                            Jan 26, 2017
                            Report
                            Copy

                            Address: Bareilly, Uttar Pradesh, 243003

                            I m added 1000 rupee in my airtel wallet, amount dedecuted from bank but not showing in my wallet balance
                            Please solve the problem my mobile number is [protected]
                            Helpful
                            5 other people found this review helpful
                            5 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jatin Dureja
                              from Champa, Chhattisgarh
                              Jan 26, 2017
                              Report
                              Copy

                              Address: Sonipat, Haryana, 131001

                              I purchase a my new no. [protected]..but now its not in work. Its shows no network coverage.why plz help me out of this.
                              Registration name: jitender dureja
                              Add. H.no. 355 4 marla ward no. 14 sonipat
                              Haryana

                              Yours faithfully
                              Jitender dureja
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SukumarPandi
                                from Ahmedabad, Gujarat
                                Jan 25, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kanchipuram, Tamil Nadu, 603210

                                Booked for broadband connection on Jan 21, 2017.Airtel officials contacted me the next day n fixed an appointment with me on Jan 24, 2017 for document collection.I regret to say that I m yet to hear from them again.My attempts to speak to their customer care officials went in vain.They can very well cancel my request if they r unable to process it.
                                My booking referenceno- ONTMCHENN82149335C
                                Mar 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 04, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 25 January 2017.

                                We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Feb 16, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 25 January 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Harkanwalpreet singh
                                  from Chandigarh, Chandigarh
                                  Jan 25, 2017
                                  Report
                                  Copy

                                  Address: Ludhiana, Punjab, 141421

                                  Sir lost my moblie i want to stop my sim cards my phone no. [protected] i request u pls do need fullly i waitng for u r reply
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    from Vapi, Gujarat
                                    Jan 25, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110096
                                    Website: www.airtelcommunication.in

                                    I submitted my documents in Airtel for postpaid number with proper kyc documents and with required fees amount. But Airtel Cheated me. Last 4-5 days I am contacting cust. Care but no one activate my new connection. Last some days. Now I want return my documents and rupees no one hearing me. I am very confused. Please let's do something for help me.
                                    Thanks
                                    Mar 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 26, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 25 January 2017.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jan 26, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 25 January 2017.

                                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                    We look forward to receive the required details.

                                    Regards,

                                    Akanksha Singh
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jan 29, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 25 January 2017.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                    Regards
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anirudh Bajaj
                                      from Mohali, Punjab
                                      Jan 25, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Website: airtel.in

                                      MOBILE NO:-[protected]
                                      I RECHARGED MY NO. on 6th jan 2017 with rs.7(local [protected]@10p/min and other local and [protected]@30p/min) from airtel app. firstly the benift was not given. after my complaint the benift was given. then when ever i call a specific local airtel no. rs1 is deducted instead of 10p for a min. and then when i called executive gives me lame excuses like first when i called on 23 or 24 jan they told me that first call of the day will be charged as 2p/sec for 120sec and when today i called that number in evening rs. 1 was again deducted( that was 4th call of the day and every call lasted for 1 min. on average ) then i called customer care they told me that the number on which you are calling should be on home network. why that number should in home network to avail this offer . i mean i am in home network while placing call and that's all matters, i want full refund of the balance deducted and written assurance that this problem wont happen again in future. plus none of the above conditions like 1st 120 sec will be charged 2p/sec or that the local airtel number i am calling should be in home network was NOT MENTIONED ON AIRTEL APP. AIRTEL APP ALWAYS PROVIDE INCOMPLETE INFORMATION ABOUT TRAIFF PACKS
                                      Mar 9, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 25 January 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        brijendrak4
                                        from Gurgaon, Haryana
                                        Jan 25, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Pune, Maharashtra, 411057

                                        Hi Team,

                                        Today I got call from lawyer (Delhi Court) for legal notice regarding not making payment of Rs 1725 for airtel broadband account: [protected].

                                        I have made this payment to avoid any legal activities for now and below are the details:

                                        Receipt No: [protected]
                                        Airtel Store: Sahara Mall, Gurgaon

                                        But don't know how this amount is pending, As per below e mail I have requested for disconnection and the pending amount was 1000 rs as installation charges which was also paid at the time of taking connection by your Airtel agent who has provided airtel broadband connection in Wakad, Pune(Maharashtra-411057). I have given him Rs[protected]installation fees+ 100-Bank DD charges) in cash.

                                        Airtel Agent Name: Prakash( [protected])

                                        Wakad-Pune

                                        You are troubling your customer without any reason. Below is the justification for what went on so far.

                                        I have also made payment for last Month (October-2015) bill -740 rs. Then from where this 1725 rs came as balance.

                                        I agree, that I got several calls regarding payment but I asked them for justification for the balance, they never gave any justification for the pending amount and just forcing to pay, even I had provided Airtel Agent's contact details for the clarification of the pending amount.

                                        As per your team they are saying that the cheque, submitted by your airtel agent Prakash got bounced. I am not able to understand, after using airtel connection for 5-6 month, you payment cheque for installation got bounced. If the payment was not successfully made then how connection got activated and at the time of closing connection you are saying your installation payment cheque got bounce.. very strange!!!

                                        In this case, where is my fault. I have submitted 1100 rs and my connection got activated.

                                        I have paid fees and my connection got active that enough for any customer to know. I am not ware of what's going on between airtel and airtel's agent as what he has submitted or not, whether he has submitted DD, Cheque or cash.

                                        Now at the time of closing the connection you are saying that installation fees is pending as cheque which the agent has submitted got bounced. That is not fare from any where or any point.

                                        Now request you to look into the discrepancies of the payments in the airtel account number [protected] on urgent basis and payback to me whatever extra amount that I have paid today.

                                        Otherwise I will move to consumer forum or any other legal action against double payment what I have made. Your team never tries to resolve issues with your Agent regarding Airtel installation charges and forcing customer to pay for that repeatedly.

                                        I need my money back which I have paid extra as soon as possible.

                                        Check with airtel agent: Prakash, I have given his mobile number as well.
                                        Mar 8, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 28, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post, dated 25 January 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Feb 04, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 25 January 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                        Look forward to hearing from you.

                                        Regards
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit