Airtel Complaints & Reviews

I applied for broadband connection during December 2016 but later on I received call from Airtel stating that connectivity is not feasible in my area so I asked for refund of cash of RS.1000 which I paid and I uploaded my bank passbook scanned copy in airtelonlinerefund.com and they said it will be refunded within 2 working days but it's been 2 and half months but still the refund is not made. How much long should I wait? I'm frustrated by your customer service, the next day I called for new connection they came to collect the amount but to refund my money back your Airtel team is taking about more than 2& half months time?? Very irritating it is you know

I facing too much network problem during voice calls at inside my room. For making a call, I constrained to go outside. So many times i registered complains against this but no solution still. I checked my area map at www.airtel.in/opennetwork and it shows that in my area, tower is needed. Please build tower as soon as possible. My address is- House No.2/2/22 baby ice-cream factory gali kandhari bazar rekabganj hanumangarhi Faizabad, UTTAR PRADESH, PIN CODE-224001

Respected sir / madam
Hi this is Madhavan I am using prepaid connection
number this [protected] my number connection cut so pls provide Me same
number with new SIM card I have reached two much time to complaint
regarding this matter but not help Me now I want same SIM card because
using this number for 8 years pls provide this number say to airtel team
pls provide me pls do it needful

Hi Airtel, I am not getting OTP for SBI online transactions . I already registered my mobile number in the bank . from the past one month i am not getting messages and OTP'S for my online banking transactions.Unable to send messages also. I contacted bank they are telling register your mobile for OTP support in airtel. My cell no is [protected]. Please do the needful. Thanks and Regards -- AVVARI SESHA TALPA SAI .My mail id is : [protected]@gmail.com

I was using an airtel sim...I drop my mobile road while driving a vehicle on 18th February 2017...My airtel number is [protected]..I request you to kindly block the sim at the earliest

Sir I am SATISH KUMAR. I am using the airtel sim card contact no is.[protected] sir when I send any sms the notifications show that sending is failed. Plz help me

Dear Sir,
We are not getting proper signals for the last 8 monthths.So many times we made complaints .But of no use .Suggest alternate
Thanks
P. Archana
[protected]
[protected]
[protected]

Hi sir

My name is Shiva Kumar

My Airtel money account blocked I enter three times wrong pin as i forgot my pin I tried to unblock my account on 400 and *400# but no response and they reply only in 24 hours every day.please help my number [protected] please do the need full sir.

Thanks
Regards
Shivakumar.m

Complaint1: No right information given in the app. Information is wrong.
I recharged using the airtel app which says 3gb 3g/4g at Rs.248. Instead i was credited 2gb 4g only data + 1gb 3g data. My phone doesn't support 4g and neither there is 4g coverage in my location. So that 2gb data went wasted. The app must give right information about the recharges.

Complaint 2: Customer care service doesn't provide right support.
I called customer care agent to ask about this issue. And what they replied was I am supposed to call customer care agents every time i recharge and ask if the information is right or wrong. Insane! If so then why is the app meant for? Even the supervisor didn't respond to me well. He started an argument over with me.

I have purchased airtel top-up recharge of rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial no:[protected]

Secret pin:108* *45496709

My mobile no:[protected]

Namaskar sir mera airtel mobile number hai [protected] sir darsal kal se mera internet nahi chal raha hai sabhi website sabhi application per nahi chal raha hai kuch bhi open karte hain toh Connection failed batata hai jiske bajah se hum bahut pareshan hain mera address hai- Main Road Gaon- Sonbarsa Raj District- Saharsa Pincode- 852129 issi area mai iternet kaam nahi kar raha hai iss liye meri yeh complain darj kar iss problem ko jald se jald solve karwa dijiye please sir

Hello team,
Yesterday evening i got the confirmation from airtel about successful approval received from reliance gsm about the mnp status for my two postpaid numbers ([protected] & [protected]).
Today when i changed the sims and got televerification done by airtel for both the numbers it remained successful for couple of minutes and after that started reflecting no service and there are no signal bars. Called airtel customer care and they suggested to keep mobile switch off and wait for two hours and network will resume automatically. However 3 hrs crossed and there is no change from the previous situation and i am helpless now as it's my official numbers and provided to on every single official platform including banks and all.

Now the customer care members are unable to comment anything. Request you guys to look after the issue as soon as possible because i am extremely helpless here due to both official numbers closed. Can i know any loss to business who the hell will be responsible for all my losses due to this absurd situations.

So, a few days back I posted a complaint about refund not being credited and one of the transaction got refunded but the other did not and I did not get any response from anyone. The refund amount is Rs 87. The complaint no. is 286549. The customer service has not replied to emails, too. This is taking too much time and very unacceptable for a process that is automatic. Please refund quickly.

I got my number ported from TN circle to Karnataka Cicle, but i am unable to connect to the 4G network.
The 3G works fine but i am unable to connect to the LTE network on airtel.
I guess they are repacking the 3G SIM in 4G packets.
I have a 4G sim, and a 4G handset, but still i cant connect to 4G network.

The customer support is clueless what to do.
worst experience ever. Switching to JIO next month.

I am NRI my india sim card now not working in Dubai now do not work . Please help me

We raised a request for broadband connection on 10th of Dec and we didn't got any connection and after that we raised a refund request on 7th of January 2017 but still our refund is pending with airtel. Everyday we are calling to their customer care but they used to give the assurance that your amount will be refunded within 48 hours but there is no refund initiated from their side.

We mailed to their zonal office their appellate team also but there is no response.

We keep on communicating them through mails and calls but there is update from there side.

Registered No for Broadband connection: [protected]
Registered Name: Nishant Gadgil.
Amount Paid: INR 3792
Token number for the refund request:-AOR3f564d(provided by airtel)

Please change airtel demo sim

I have recharged with rupees 349 and i had to get unlimited calls plus 3 gb of internet as it was shown in special recharge for you. But i got 1 gb of internet only.

Diar sir yeha par airtel ka network sahi nahi chal pa raha hai kabhi ata hai kabhi nahi aata 3g net bhi sahi nahi chal pa raha hai..
Apne app chalte huye cut ho jata hai apse ricwest karta hu ki app jaldi se is par koi riaction le...sewa jaldi se shuru karwaye...kafi pareshani ho rahi hai...sahi tarha se ntwork nahi hone k karan kai prakar ki pareshaniya aa rahi hai kabhi bhi network chala jata hai... Kafi der tak nahi aata hai...

Unassured Tariff - worst tariff preparing team they had.

SMS limit crossing Intimation not provided, I called to customer care and complaining about this but they told me that they sent Intimation. As like they are good enough at work not only that. They asked to check next day to check the intimation I must send the 100 SMS.

I got several call drops too if I asked they may blah blah(you people had conversation via phone) like that.

Network covered in most areas But Worst service(Airtel) they where keen on money so they are telling FAKE reasons.