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Airtel Complaints & Reviews

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Updated: Dec 22, 2025

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Address: 560079

Dear sir/mam,

Good evening.

At present i am staying in delhi. I am basically from bangalore. My airtel no is [protected]. It was switched off from morning because there was no charge in the battery. Since it was switched off, how an airtel executive can issue my sim to some one without my presence. This is seriously a big mess up which airtel has created now. That sim is synchronised to many accounts and even to aadhar card. How easily this big mistake can an airtel executive do???

I need an immediate action on this before its been miss used as that no is linked to current account if any thing happens i need you people to bear the complete loss and reputation.

Also i wanted the person who issued the sim without my presence should be fired from the work and also the person who has taken the sim should be behind the bars.

Its not a matter of days to find this. With in an hour it can be sorted out by using the technology.

Note: request you to interconnect all the states airtel no.

I need a immediate response on this.

Regards,
Srikanth
[protected] (Vodafone)
[protected]

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I am one of your post paid customer.

I am regularly paying my bills. Details given below:
1. Bill no.[protected] for feb 18 amt. 643/- was paid on 20.02.2018 to your
Authorized representative "m/s millenium exclusive" vide their
Receipt no. 17613.
2. Bill no.[protected] for mar 18 amt. 590/- was paid on 20.03.2018 to your
Authorized representative "m/s millenium exclusive" vide their
Receipt no. 17685.
3. Bill no.[protected] for mar 18 amt. 590/- was paid on 19.04.2018 to your
Authorized representative "m/s millenium exclusive" vide their
Receipt no. 17685.
3. Bill for may 2018 amounting to rs. 590/- was paid to kushan sen, your
Authorized collector, vide airtel money bill pay cash receipt no. 93282,
On 16.05.18.
I could not understood, as to why my service was disconnected whereas from the above statement you will fid that i have paid my dues regularly.

I hope serious, justified and immediate action will be taken from your end against m/s millenium exclusive, burdwan for harassing your customers.

Waiting for your positive reply.

Raj kumar bhutoria

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Airtel deactivated my number for not usage for 90 days though there was a minimum balance of RS 20 as mentioned by trai...I contacted airtel for the reactivation of the number .They asked me to visit the relationship center to get the activated duplicate sim..When i visited the center they refused to give me the duplicate sim.They said you can get a new sim but not retain the number which was deactivated...Airtel wasted my entire working day...Its the worst company in the business

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Address: Kolkata, West Bengal, 700038

I was using Airtel connection for sometime and in spite of repeated complaints related to speed of internet, no one has addressed the problem but have charged me for the 4G Service. Out of flustration I decided to port to vodafone. I paid my dues on the due date along with 100 rs extra so that I do not face any problem while porting. Few days after the request for porting that I was told by vodafone that my request has been refused by airtel. Within in a couple of days I recived a call from airtel stating that due to technical snag my porting request could not be proceessed so I should once agin ask vodafone to puss the papers again. This made my billing cycle change by one day. I was fully charged for that one day which was due to the fault of airtel. I have said this to their officials many times but no one looked into the matter. This has now made vodafone stop my services and I am facing a problem as I cannot make any calls nor can I use the net.

Why should I pay for something which was because of the companys fault.

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Address: 500039

Sir, i had made this complain earlier regarding internet problem in my area (Ie.. Uppal, peerzidguda) i am getting 4g signals but i am not able to use internet but in 3g i can use and my previous complain no is c4gsp[protected] and they will solve by 16 till now it has not sloved and in status it says complain has been resolved i need the problem need to sloved asap

Jan 29, 2023

Complaint marked as Resolved

There was no use of complain problem is been same they automatically closed the complain, better was to change the network

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Address: Hyderabad, Andhra Pradesh, 500036

Website: www.airtel.in

Hi,

I work at amazon and we have a toll free number for company related calls

Number:[protected]

Issue: this number when dialed from my phone is coming as invalid. I checked with some of my colleagues and its happening with half my team.

Can you check what is the problem here. I will be forced to move to other networks if this problem is not resolved soon.

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Hi. I decided to start using airtel payment bank for the first time and it is probably the worst decision ever! I do not know my mpin nor does the name for authentication match. I have called airtel payment bank customer care and have got a response that i've been trying for the past one week. Call 400 and get the proper account details. I am not able to get the details! Please understand. I got the account registered on my name. And i transferred money into my account. And now the names don't match. Please help me resolve this issue.

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I had moved to airtel on 21 jan. I have been proposed that if i move to airtel postpaid i will get 100rs rental discount on 499rs plan also many other offers. But the say i moved to airtel i am facing network / call drop/no internet issue. So i moved to airtel prepaid as postpaid was costly if i was not able to use it. Now i want to move to other network, airtel is not allowing me to move even when i am not interested in airtel and clocked over the 90 days locks.

No is : [protected]

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Address: Sangrur, Punjab, 148021

I purchage the airtel connection and want to open the airtel payment bank and to apply. I was goes the airtel store and apply for payment bank but some technical issues show and we are trying again then the last point it shows the account is already in progress. And i m waiting to open bank automatically process. I m applying more 100 time but same issue faced. But today i call the 400 number of airtel money customer and explain my issue. But that particular person tell me airtel payment bank is already open but not my name. How is this possible. Please i want close this account and want to reopen the account in my id proof. Pleaee help to resolve my issue in immediate bases.

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Dear sir/madam,

I have sent mail on 14/5/2018, regarding [protected] number sim not working but still no response from airtell.
Even 121 no not able to dial from my card, how can i contact airtell in case of such card failure?
Net also very slow, many time not working at all. I have to use other card services.
Please resolve this matter on priority, i cannot afford to keep my phone off

Regards,

V d patil
[protected]

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Address: 560037

I am unable to redeem my winnings of airtel freehit to my paytm account. Whenever i click on redeem, all i am getting is amessage as due to security reason its blocked. Try after 30 minutes. And nothing else. I have mailed them many times but didn't get a working solution yet. They don't even reply to my mails. I already have a working paytm account with the same number i registered on airtel tv app. I just want them to transfer my winnings in my registered paytm account as i am not getting that option in my airtel tv app.

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M

mukris

from Bengaluru, Karnataka

May 23, 2018

Hi still my issue not resolved.Could you please guide me to whom i can raise my concern.They are not replying in my mail

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Address: 560098

Website: www.airtel.com

My number is [protected].
I have complained atleast thrice but all the tickets have got closed without any resolution.
My data speed is not even upto 2g, i have to go to terrace to make/receive calls. We have 3 airtel users in my home ([protected] and [protected]) and my neighbor also has 2 airtel network. All o[censored]s got into this issue around 20 days before and airtel is least bothered. This is the last attempt i am doing before porting to jio.

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Address: Ramabai Nagar, Uttar Pradesh, 209111

Dear all

I would like to tell u airtel 4g is a very cheater com. It shows that they provide very high speed in 4g but trully it's 4g speed is too slow as per 2g also...
It does not return money also taken by cheating...
I would request to media broadcasting please stop its advertisement in tv... Cought that girl who is broad ambesseder of airtel...
[protected]
Sandeep raj mishra

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Address: 641035

I am having airtel dth connection ([protected]). Iwas done my recharge for the connection on 15/may/2018 with 290 rs+ balance 4.24. But in my account i can see the balance only 279 rs.
What is the reason behind the money deduction?
Dth as prepaid why i want to pay 15rs and they have stopped the service when its expired. When i contact the customer care i am not getting the proper respose. Reference no is [protected]. I want to clear this issue and expect this never happend on next time.

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Address: Kollam, Kerala, 961005

I am a customer of airtel for about 10 years. Now i am residing in kureeppally, kollam district. There is no range for air tel in thus region. So am not able to get or call phone in my house. Bsnl, idea had full range their. I am a regular user of airtel 4g. But not i am not getting any internet.
If i am not getting a solution for solving this issue, i am thinking for changing my connection (Total 3 connections in my family) to other mobile providers. Please take necessary action regarding this matter.
Regards
Ramesh

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There is very low mobile signals of Airtel in village Ghummanhera, South West, Delhi - 110073 since long back. So many times complaints about the same has been registered but no body is bothering. Once a technician has visited the Ghummanhera site and checked the strength of signals. Which was found very low. The Airtel via telephonic communication confirmed to reslove the issue within 78 hrs but more tham a year has been passed. No improvement has been made. It has also been noticed that the company charge roaming charges in this place, which is in Delhi. Which has been informed so many times but the problem remain same. Kindly look into the matter.
Regards
Rajesh Kumar
Mob. [protected]

Airtel customer support has been notified about the posted complaint.

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K

Kumar roushan

from Burla, Odisha

May 18, 2018

No network from 16.05.2018.. Customer care said that mobile no. Is closed because no transaction from 3 months. I had talk with friends and recharged of last three months.

low mobile signal - Comment #3101468 - Image #0

low mobile signal - Comment #3101468 - Image #1

Kumar roushan's reply, May 18, 2018

No network from 16.05.2018.. Customer care said that mobile no. Is closed because no transaction from 3 months. I had talk with friends and recharged of last three months.

A

Arindam Deadrocks Chakraborty

from Ranaghat, West Bengal

May 18, 2018

I recharge on my mobile no [protected] 145 by mistake i want to recharge 140. i recharge through phone pe app from UPI ID N[protected] please refund my money 145 rs so much valuable for me.

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Address: 530046

Network is not at all available in my apartment. Therefore cannot qboe to access internet. Please investigate and implement new towers if necessary. This issue has already been reported twice but there was no aknowledgement from your team. Hope you consider this as a priority and please resolve this issue at the earliest. Thanking you in advance.

My current location: sreemitra residency, opp. Sri gayatri junior college, satavahananagar, kurmannapalem, vadlapudi post, visakhapatnam - 530042.

Airtel customer support has been notified about the posted complaint.

May 06, 2018

patreng's response Mobile gum ho gya h sim lock krana h airtel ka

May 06, 2018

patreng's response Bihar ka sim h

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P

pradnyavant waghmare

from Bengaluru, Karnataka

May 16, 2018

This is my 3rd complaint, try to solve it don't consertrate on only advatisement

R

RDilip

from Mumbai, Maharashtra

May 16, 2018

4G network not working please find signal connection with please speed 4G network fast . I m official work not working .. please do fast.

S

Sutanu Sen

from Delhi, Delhi

May 16, 2018

Kindly tell me why my number being out of service, please activate soon .
Contract no. [protected]

P

patreng

from Darbhanga, Bihar

May 16, 2018

Mobile gum ho gya h sim Mujhe lock khana h mobile number [protected]
Ganga sagar choubey ke name se h ye sim

A

atia rabbi Nizami

from Delhi, Delhi

May 16, 2018

Hello

I had a recharge on 25 April on my Airtel dth of rs 1000. That was an online recharge with txn #[protected]. Neither the recharge was updated in my DTH account nor the money returned in my account. Kindly look in d matter and help me in receiving my money.

Dr. A. R. Nizami

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Address: 500032

I am a very loyal customer to Airtel.. Paid everybill within the due date..
My airtel services has been stopped suddenly on May 15th morning..
Do not know the reason for this stoppage..
I have contacted airtel customer care.. They asked me to visit airtel store for replacement..
Its very disheartening.. Its not my fault still i have to suffer to visit by customer care store.. Which will cost my one day salary to get the permission

When told the same to customer care executive on call.. He informed me to wait for 48hrs for replacement..

I have ordered phone its was out for delivery n could not make it because of my number was not reachable..

Very bad on part of Airtel..i have missed so many calls.. N have to wait for 48 hrs to get services active.. N its was not my fault..

I request to penalize airtel.. Severe penalty for providing such a poor service n making me suffer

My airte! number [protected]
Alternate number [protected]

Ramakrishna

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Address: Darbhanga, Bihar, 847121

Very bad 4g service. Iam upset airtel service.
2gb data/day lost i can't use airtel internet.
Area pin code 847121or847122
My area tower place owner is always tower is on/off
Iam old user. I upgraded airtel 2g to 4g. But airtel service is very bad. The company is a cheater. I complaint airtel costumer care but not solve my problems. I want leave airtel company

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M

mfgnbn

from Hyderabad, Telangana

May 16, 2018

My problem solved thank you

S

Sachin Paul Raj

from Mumbai, Maharashtra

May 16, 2018

In the area of dy patil clg lohegaon we are experiencing a disgusting network of airtel and call drops are being faced since 1 week the worst network it has become now shame for Airtel, Many people here are abusing Airtel due to low quality and network . Disappointed with AIRTEL

T

tapan kv

from Guntur, Andhra Pradesh

May 16, 2018

I am using Airtel prepaid network, my number is [protected]. I face a lot of issue with network. At my current residence i am not at all receiving signal whereas other mobile networks doing good.
I have unlimited 4g data subscription but unfortunately I am nowhere able to utilize it.
Please respond and rectify.

R

Rakesh Padhi

from Imphal, Manipur

May 16, 2018

4g not available in my area
3g not working properly
India's best slowest Internet connection

P

pm1977

from Bengaluru, Karnataka

May 22, 2018

This is to bring to your kind attention that I was travelling abroad for the duration of 10-Days from 18th April 2018 till April 28 2018. I got an international roaming pack activated for 10 days for the amount of 2999 from Airtel APP and also called Airtel customer executive. The travel pack was activated and I was told specifically by the executive the pack would deactivate on its own, post expiration. I returned to Bangalore on April 28th 2018, the data pack was auto-renewed for a period of another 10 days that is from April 28th 2018, but there was no intimation by email or SMS after the auto-renewal. I had no clue about and the auto-renewal. So I have been charged twice Rs.2999 in March-April and April-May 2018.

I paid a bill amounting to Rs.4061 on May 4th 2018, for the duration of one month from 20th March 2018 to 19th April 2018 which included IR Rs.2999. On 22nd May 2018, I got a bill from Airtel with the international roaming pack amount added again. When I tried to contact the airtel customer service regarding the same additional charges and about no information regarding the re-activation of the pack, I was in communication with Ms. Nirmala from the Airtel Karnataka circle office who told me I used a Phone call on the morning of April 28th 2018, due to which my plan was reactivated.

As I had requested my international roaming pack be deactivated after 10 days, I fail to understand why it did not happen. And if I used data on the morning of the 28th of April 2018, it should have been included in the normal bill that I would have paid for the next billing cycle. I was duped by the executive over phone, if the pack was on auto-renewal, why was I not informed at the airport by the executive despite specifically asking regarding the same! Also after talking with the executive, I was told that I would have to pay the extra charges for which I was not informed at the while taking the IR pack or in any email/SMS. My phone number is a post-paid number, so the bill amount was added and now I have to pay charges for a pack I did not ask to be activated

Kindly see to this lackadaisical attitude of your customer service so that these extra charges are waived off and justice is met with. This was a mental harassment to me and Ms. Nirmala threatened me about if I don’t pay they will block my number and blacklist me from Mobile usage. The lady tells me that the SMS was sent to you and you deleted your message. She was behaving with me like I was a criminal and I did some crime. The lady Ms.Nirmala tells me that go and read the terms and conditions and she is not at all interested in reading the terms and conditions and actually she doesn’t have any clue/idea about terms and conditions.

Regards
Prakash

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I register complain on 14-5-18 via complain no 74572180 which you people close without attending and again register complain 74576969. I was assured that engineer will visit within 4 hrs and i called engineer and he gave me time at 2pm, he didnt turn up. I again called him and he said 4 and after that he dont pick up call and at last at around 7.30 he picked up the call and started threatening me. This is how you people treat your customers??? You hire goons as engineer so that people dont complain about your product. I dont want to get it repaired. Please dont sent any more goons at my home. I want to talk to some senior management person who is working for airtel digital tv. Your customer support is useless they dont know anything.

Sajeet
[protected]

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J

JenithKishore

from Madurai, Tamil Nadu

May 16, 2018

I'm wrongly recharged on Airtel site
[protected] Rs 399 on today. Time 9:26 AM
transaction ID : N[protected]

I want refund my amount.

A

ABHILASH ARADHYA

from Bengaluru, Karnataka

May 16, 2018

I have been trying to make a call since four days. But the phone says the network is busy. I can receive calls but can't make calls. It's so much frustrating. Please help me with this. I don't know what's happening. Please resolve this problem.

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