Airtel Complaints & Reviews

I have been a customer of airtel since last 8 years and i have all my connections, personal mobile, family mobile and dth connections from airtel. I have been a happy customer so far.
The recent experience has changed my opinion.
I had moved city from bangalore to hyderabad and requested well in advance for the movement and had raised a call on 9th june 2018 to remove the dish antenna and the service engineer visit was scheduled for 10th june 2018. Unfortunate to me nobody from the airtel team turned up and on 11th we moved all our house hold with the packers nd movers to hyderabad. Now when i am requesting for reinstallation to airtel team they are demanding for additional payment for the dish antenna. According to me it is unfair to charge me for the dish as it was a lapse from the airtel team for not turning up to remove the dish and handover so that i could carry along with the other house hold. I tried multiple times talking to the customer care but all the discussions was in vain.

Firstly iam very sad to write this. Iam working as an medicalexecutive in a private firm i receive average 2, 3 avg nos everyday for the medicine most of my clients are elderly people they are using bsnl network i used jio network almost 8months sometimes audio clarity is pathetic so that only i choose airtel i ported the jio number to airtel number in 15th june. But it is a wrong decision now i didn't receive any calls from bsnl network all other network is ok the incoming calls are coming i contacted more than 5 times today itself but the customer care didn't give any proper answer they are telling change the phone i do all the things but call is not coming they telling they need 5 days till wednesday they solve the issue. At that time also they didn't give any assurance to me.

Hello sir,

I was trying to connect with my family members idea no. Through my airtel no. [protected] but unable to connect. That call was unfortunately connected to some one else not even one time (Tried more than 2 hrs.). I was wondering it just a network issue/call switch or some thing else. It was observed that many time on my no. Not only for idea but other service providers. Some times i fill some one tap/record my calls. I think it should be seriously checked by the airtel provider why this is happing.

Sir please suggest me can i do the police complaint against the call tap? I think this is the serious matter need to fix.

I am a user if airtel bharti. I have heard that best 4g internet is airtel in an advertisement but in a real when i tried airtel my experience with airtel is wrost.in a morning speed of internet is comparable good in an afternoon is good but at evening and night it is very bad near about 20_30kbps. I request to airtel please improve you network otherwise you will lose your all customer of gujarat and mainly in my area junagadh

I reached customer care through mail but no response. I recharged my mobile with 399 in myairtel app through phonepe. Money deducted from my account but recharge not done. I received 50 rupees cashback also. Airtel people also not giving any response. Airtel customer care have very worst behaviour with customers.
Because they are not giving reply. Please take an action and solve my issue

Hi team, i submitted a port request on 10 june to move from vodafone (Postpaid) to airtel (Prepaid). My vodafone sim was disconnected on 14 june 11:00 pm and my airtel sim was activated. However, since the service is activated, im unable to recharge my number due to which i unable to make any call. Airtel customer care is unable to resolve my issue

For the last a feed, i was trying to send port message to airtel. But everytime i tried, i received a reply "not sent. Tap to try again". I also tapped and tried several times but in vain. Checked the balance
And found it was zero. I thought that could be the reason. So, i did a recharge and tried. Still not going. Hope, airtel allows me to port as there are lot of problems with the network. I received the same reply "not sent. Tap to try again". I also tapped and tried several times but in vain. Kindly allow to port.

Hello, i'm nitin. My transaction for the bill payment of rs.359 was unsuccessful but the money got deducted from my account. Please resolve the issue as soon as possible
Transaction id[[protected]] and also
[protected]
This is not done for the first time. The next time also the amount is deducted and transaction is not take place.

You should resolve this issue as soon as possible

I have tried to pay final bill of my recently cancelled airtel postpaid number [protected] with relationship number: [protected] twice using paytm. Once, using my hsbc credit card and second time from my hdfc bank account linked to paytm.

Transaction has been declined twice by
Airtel and i will get my money back into my account in 7-14 days.

This is completely not acceptable. Payment due date is 21 june. Due amount is 364.50. I have no intentions to make another payment till i get my refund nor do i wish to have a late or missed payment on my record. I hold two more airtel postpaid numbers. I will close both if the issue is not resolved before 21 june.

I can't use Internet, I completed many time in customers care but there is no any response from your side, and when I call in customer care he said that give 7 working days your problem will be resolved and our site engineer will call you at locations but no budy contact me and now it is almost 3 months complete but my internet problem are same.

I have broken my airtel postpaid sim... Since i dont want to use... I have broken my sim 2years ago... But airtel company gave the connection with same number to someone else who is contantly disturbing me by phone calls even he also uses it in social sites... He is harassing me repeatedly.. His number is [protected]... So i want to complaint against it... Please stop giving the used number to anyone else...

First of all, i paid for all inclusive package for a year, which guarantees all hd channels. When i didn't get a particular hd channel (288) despite of paying for it, i raised service request[protected], which got closed down without my confirmation. When i asked customer care to reopen the same request, i was told its not possible, and they have to open a fresh one. This is usual tactic to avoid flagging of tickets, which takes longer resolution time. It is not the problem i have faced first time with airtel.

Worst experience in my life as an airtel customer.
I had linked my bank account with the airtel no.: [protected] by the virtue of which i receive all my important calls on this number but the airtel network is not arranging my call to many helpline numbers one of them is dena bank tollfree helpline number : [protected]
And also emergency helpline number : 104
I couldn't understand such a problem because i abled to call these numbers with idea network. Airtel services have the boundation of minimum 90 days for porting to another service provider then why don't they have such a boundation in which they must resolve the problem of their customers. So i would request for an immediate response to my problem.

Samsung is giving built in airtel set top box in its smart tv but there is no proper service provided by airtel. They are unable to provide airtel digital tv connection even after 03 days of installation of tv. Without the airtel connection, the tv is useless. It's really disappointing. I contacted airtel right after the installation of the tv and was told that i will get the connection by the next day but even after several emails there is no proper response from airtel.

I got my sim card no [protected] damaged and visited your outlet at mall road to get it replaced. But i am really very sorry to see the working of your staff perhaps one of worst i have ever encountered throughout my life. They not only talked in a rude manner but refused to get the sim card replaced.in contrast to that i visited your outlet at tripuri area patiala punjab and they solved my problem within half an hour in a highly graceful manner.in the corporate sector the kind of bad working at bathinda in absolutely not tolerated. It was also surprising that when i told your staff that i am going to to complaint regarding this they laughed at this. I hope that company will look into the matter and for early response.

A certain months ago i bought a airtel broadband connection.in the beginning the service is aceeptable but now its service is not good as much as required. The landline do not work and wifi also not worked properly. It create many problems in my business organisation process and directly affect my goodwill. So it is a humble request please tak quickly action regarding this

Thank you
Kushagra ahuja

Message came that your porting was successful but no in coming calls or messages from other users are not coming. Outgoing calls are coming and message is being set data is working properly but no incoming calls.
When some one calls me it is saying that "the number you have called is note valid please check the number dialed"

Please resolve this problem as soon as possible

Hi,

We have requested a reinstallation concern against customer id : [protected] on 2nd june[protected] where in till 13th nobody responded. I used to have a call daily with the customer care where in they simply make fake promises eveytime that our engineer will be coming sooner however, nobody ever visited. Somehow one of the engineer named nikhil (Wakad, pune) came and after all examination said we have to change our cable wire with the help of electrician and he will come again to connect the setup once done, we agreed and made the changes which later on identified as nevereve needed. We had to pay extra (600/-) just because of him to electrician along with his fees of 500/- and now whenever we call him, don't get any response. Its been 15 days now our tv connection is off. And now when i called customercare this morning got to know they have closed the old request raised without any notification and created a new one[protected] which i have to followup again and again and again for. Deeply disappointed, never heard of or saw this class of services. No engineer picks up the call, worst service ever.

Thanks & regards,
Deepank kapoor ([protected])

Hi From yesterday Airtel Sim showing No service. Recently from Andhra Pradesh to Karnataka i have shifted. so i have submitted documents last Saturday i.e.9 th June 2018 from circle change till now no update regarding number port. I called customer care and they are saying u number is still Andhra circle, we cannot pull any details.

I have recharged my airtel number from my airtel app yesterday with 399 they gave discount and 359 was paid from my bank to my airtel but the recharge was unsuccessful, still my money was not refunded to me. When i call customer service they are saying it will take about 7-10days, then what the hell is happening with this my airtel app it was disgusting! So many payment apps are refunding with in minutes, but this app taking 7days, again the recharge history in the app was showing nothing!! Waste of time & money!