Airtel Complaints & Reviews

From last few days there is no value added service apply on my airtel number. [protected] still the balance is deducting automatically without any value added service. Please let me know the reason? And if any service is activated please deactivate it. I am facing this problem from last two recharges done. Please help me out to overcome with this problem. Airtel customer care assistant is not responding at 121.

When you do not know how to develop a normal payment gateway and after years of somehow making the old website work why the ### did you change the payment method to force me to look up a stupid telephone number from a PDF doc where I cannot copy it from and I cannot make the paymetn without copying each digit like AN IDIOT. If there was any other broadband service provider available to me I would personally go to your office and kick the [censored] out of you and throw your stupid device at your head.

First of all see all attached details.
As per them we receive sms plan after your maill dated feb 10, 2018. Then why sms charge occur in our recent bill again?
If they don't fullfill their own words then why they are giving wrong promise to the customers?

Second thing is that we already paid extra money for our portability thenafter it is rejected by them due to outstanding. They know that they are totally wrong for that still they do that.
If they can't satisfy the customer then why they reject our portability?
Please tell them send us our final outstanding figure till date, don't want to keep in airtel. Why are they forcefully hold us?

Third thing is that we can't call on 121 or 198 from any our airtel number. Can't select any menu while calling. Solve it immediatly.

Fouth and very important thing is that we made complain for our network issue at march 20, 2018, but still it is open.
None of their executive have their responsibility to solve this complain.
While we put request for portability then they remember regarding our complain and request us to solve it.

Finally the conclusion is that stop our sms charge & process our portability request.
Now don't want to keep with airtel anymore.

These all details which i say is totally rights. The snapshots of mail and our conversation i already attach.

Recharged the same sim card for 150 rs but the sim is still not active and showing emergency calls only.
Please let me know what is the issue and i am not able to call to the customer care.
This is really frustrating and i am planning to port from airtel.
I am not able to call to customer care number also from the mobile number shown below.

Faulty mobile number - [protected]

I had submitted a complaint for my airtel dth as i was unable to view most of the channels due to signal cuts and interruptions. After 1 week my local rt nagar airtel technician came and replaced the set top box yesterday and confirmed that the channels would be resumed yesterday night 9pm. Today morning when i called the customer support they reported that this would be done by 2pm. Now when the airtel technician is saying that this is because that the account is running negative.

The surprising thing is i had recharged it under the 1year subscription plan (Inr 5k) and it was done only in the month of jan'2018. This is another blow to me and i don't have any channels.

This is frustrating, disgusting and i had to spend a day full today taking leave just because my family is unable to watch any of the tv programmes.

I want to ensure that

1. Airtel ensures that my connectivity is good without any breaks/ disturbances

2. Airtel gets my yearly package in place till dec'2018 as per the subscription i had done.

Hi, i port my airtel post paid to prepaid, first thing is it tooks 5 days time,
After that when i insert the new sim it asks for verification, although i entered the details of adhar last 4 digit number and year of birth, verification fails.
While trying to reach customer care also first asking for verification.
What is the point of giving better service to the customers.

Sir,
I am airtel prepaid user and i want to know outgoinh call detail of my no. On airtel website there are not showing any link to get the information on airtel log in profile.
So please tell me how to get my call detail file.

I have done this activity via sms also.
I send a sms
Eprebill may [protected]@gmail.com
To 121

But didnt get any thing to my email or sms.

So kindly do the needfull.
Thnks

Airtel signal range are very poor from the last one month. We are faceing many problems with this, we can't receive any our calls & messages from this airtel simcard. Even we upgrade our sim card form airtel store. We also complaint thiis issue on airtel store two or three time, but we cant get response about this week signal. Mobile numbers are suffered with this problems are [protected] & [protected]

On 17th may i have recharged with rs 199/= (Airtel prepaid) in
Respect of my mobile no.[protected] through indian bank debit card
And simultaneously the account was debited with rs 199/, yet recharge was
Not effected until today. No transaction id also came.
I request through your good-self to take up the matter either to recharge or refund my money.
Thanks and regards

Vr venkatachalam coimbatore

All of sudden received sim card registration failed message and network connection lost, trying to call from other sim card and tried to explain, but they are responding to call from same number. But how am suppose to call when there is no network at all.
And secondly customer care number is not getting connected, 1 out of 10 times it is connecting and that time also they are not fixing it.

This morning (19th may 2018) i got a message on my mobile that the service super store has been activated on my mobile and i have been charged an amount of rs.50/-. As i had never requested for the activation of this service i called the number mentioned in the message to deactivate this service. Also i called the customer care for the deactivation and for the refund of rs.50/- that was deducted from my mobile account. They said there is no provision for them to refund the money.
I never requested for the activation of this service. The activation was done by airtel without my consent and hence the money (Rs.50/-) that was charged should be credited back into my account.
Thank you.
Koshy cherian

Worst customer service experience with airtel. I don’t know why they having customer service. I have contacted 4times to with in 4 hr even though my issue was not resolved. Every executive person saying that the system showing pending for a long, that’s the issue, that’s why i have contacted customer support, but if they are don’t have provision to resolve the customers issue, then what s the purpose of having customer service...!!! Worst experience with airtel,

Hi,
My business organization is at ashoknagar and frequently i was unable to receive the incoming or outgoing calls from my airtel number. I made a complaint about the issue to the customer service provider for about 8 to 9 times till now. Nothing it has been resolved. If those airtel people are not having enough bandwidth what is the reason for them to take the new customers. Kindly take this into consideration and resolve the issue. It is better to ban airtel from providing new connections or it is better to remove the license for them completely.

Today, on 19/5/18, morning 6:25 i received otp sms for transaction on airtel5/bh/prepaid for 500 rupees, using my sbi debit card which was not initiated by me. Ten minutes later payment declined on payus00001653 due to incorrect pin message was received. Someone is using airtel wallet portal for fraudulent transaction. Please look into it asap and resolve this issue. We all don't want to lose our hard earned money.

We have two airtel connections - [protected]/[protected]. The connectivity is rather poor since sometime - my address is major general joydeep bhati & ms gaury bhati, 1 kolkata gate, fort william, kolkata-700021. We are rather disillusioned with the service and need an urgent boosting arrangement to remedy the situation. A large number of other subscribers too are facing a similar problem. Please remedy the same at the earliest. Thanks. Joydeep bhati & gaury bhati

Inspite of 4 reminders through my email to airtel no response from the airtel on why they charge me additional charges in my monthly bill.
I did not expect such poor response from airtel.

Dear airtel,

This is the third reminder.
Awaiting for your response.
Could you look into my query.

I find the additional of inr 200 in my bill as internet data plan charges. I have not activated any internet data plan in last month in my bill plan.
Could you relook into the same and revise my bill, so that i can proceed with the payment.

Kindly also deactive if any internet plan is active in my bill plan.

Looking forward for your response.

Regards,
Ayub mulla
+91 [protected]

Hello sir / ma'am, ten days back i switched my bsnl number to airtel by port but it is not working properly and started with message *thanks for choosing airtel* after that message network becomes swift to offline mode. I am a very trustable customer of airtel please rectify my problem as early as possible. I wouldn't be expected this type of rejection in future my mobile number is [protected]. Your trustee customer

I had recharged my number ([protected]), with airtel's recharge plan of rs.399. I did the recharge from airtel website (https://www.airtel.in/prepaid-recharge). one time the recharge failed and the next time it went through, but airtel charged me twice for it and since then have not refunded my money. I have raised a complaint with then, and sent numerous bank statements, but still no refund.
Airtel complaint number: conrc[protected]
Conrc[protected].

My name: priyanka chatterjee
Email: [protected]@yahoo.com
Contact no.: [protected]

Iam working as device guru (Airtel promoter) from the past few months
Some o[censored]s are getting salaries through airtel payment bank and some getting credited in their accounts
We haven't even got salary of april month till now
The same has been forwarded to tm
They are saying that the dg has been removed from the onroll with out an intimation and with out salary of month of april
Which we have done our duty and had attendance through our lapus
Dg personal number:[protected]
Outlet lapu number :[protected]
Airtel payment bank number:[protected]

The same would be forwarded to concerned authorities if issue wasn't got cleared
I request u sir to have a deep look at this issue

Regards,
D. Rajesh kumar,
[protected],
Khammam,
Telangana,
507001.

Hi team,

Similar to previous weekend, this weekend as well my internet id not working.

I fail to understand that just on past monday i. E, 14th may 2018, airtel technician have visited my house and resolved the issue.

Today again the same issue has reoccurred. Does this means airtel technicians are not qualifies enough to resolve an issue once for all.

Or is that airtel is not worried about the quality of service being provided.

Please let me know which one is it, so that i can choose some other network provider accordingly. Since airtel was not able to continouse services for long.

Bad service provider as ever.

Thanks & regards,
Sushmita