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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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M
mukris
from Bengaluru, Karnataka
May 16, 2018
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Address: 560037

I am unable to redeem my winnings of airtel freehit to my paytm account. Whenever i click on redeem, all i am getting is amessage as due to security reason its blocked. Try after 30 minutes. And nothing else. I have mailed them many times but didn't get a working solution yet. They don't even reply to my mails. I already have a working paytm account with the same number i registered on airtel tv app. I just want them to transfer my winnings in my registered paytm account as i am not getting that option in my airtel tv app.
Airtel customer support has been notified about the posted complaint.
Hi still my issue not resolved.Could you please guide me to whom i can raise my concern.They are not replying in my mail
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    V
    Vivek H V
    May 16, 2018
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    Address: 560098
    Website: www.airtel.com

    My number is [protected].
    I have complained atleast thrice but all the tickets have got closed without any resolution.
    My data speed is not even upto 2g, i have to go to terrace to make/receive calls. We have 3 airtel users in my home ([protected] and [protected]) and my neighbor also has 2 airtel network. All o[censored]s got into this issue around 20 days before and airtel is least bothered. This is the last attempt i am doing before porting to jio.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sandeep Raj Mishra
      from Lucknow, Uttar Pradesh
      May 16, 2018
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      Address: Ramabai Nagar, Uttar Pradesh, 209111

      Dear all

      I would like to tell u airtel 4g is a very cheater com. It shows that they provide very high speed in 4g but trully it's 4g speed is too slow as per 2g also...
      It does not return money also taken by cheating...
      I would request to media broadcasting please stop its advertisement in tv... Cought that girl who is broad ambesseder of airtel...
      [protected]
      Sandeep raj mishra
      Airtel customer support has been notified about the posted complaint.
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        B
        baskey006
        May 16, 2018
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        Address: 641035

        I am having airtel dth connection ([protected]). Iwas done my recharge for the connection on 15/may/2018 with 290 rs+ balance 4.24. But in my account i can see the balance only 279 rs.
        What is the reason behind the money deduction?
        Dth as prepaid why i want to pay 15rs and they have stopped the service when its expired. When i contact the customer care i am not getting the proper respose. Reference no is [protected]. I want to clear this issue and expect this never happend on next time.
        Airtel customer support has been notified about the posted complaint.
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          R
          Ramesh G Krishnan
          from Badagara, Kerala
          May 16, 2018
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          Address: Kollam, Kerala, 961005

          I am a customer of airtel for about 10 years. Now i am residing in kureeppally, kollam district. There is no range for air tel in thus region. So am not able to get or call phone in my house. Bsnl, idea had full range their. I am a regular user of airtel 4g. But not i am not getting any internet.
          If i am not getting a solution for solving this issue, i am thinking for changing my connection (Total 3 connections in my family) to other mobile providers. Please take necessary action regarding this matter.
          Regards
          Ramesh
          Airtel customer support has been notified about the posted complaint.
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            9
            9868515100
            from Gurgaon, Haryana
            May 18, 2018
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            There is very low mobile signals of Airtel in village Ghummanhera, South West, Delhi - 110073 since long back. So many times complaints about the same has been registered but no body is bothering. Once a technician has visited the Ghummanhera site and checked the strength of signals. Which was found very low. The Airtel via telephonic communication confirmed to reslove the issue within 78 hrs but more tham a year has been passed. No improvement has been made. It has also been noticed that the company charge roaming charges in this place, which is in Delhi. Which has been informed so many times but the problem remain same. Kindly look into the matter.
            Regards
            Rajesh Kumar
            Mob. [protected]
            Airtel customer support has been notified about the posted complaint.
            No network from 16.05.2018.. Customer care said that mobile no. Is closed because no transaction from 3 months. I had talk with friends and recharged of last three months.

            low mobile signal - Comment #3101468 - Image #0
            low mobile signal - Comment #3101468 - Image #1
            Kumar roushan's reply, May 18, 2018
            No network from 16.05.2018.. Customer care said that mobile no. Is closed because no transaction from 3 months. I had talk with friends and recharged of last three months.
            I recharge on my mobile no [protected] 145 by mistake i want to recharge 140. i recharge through phone pe app from UPI ID N[protected] please refund my money 145 rs so much valuable for me.
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              S
              Sriharshitha Reddy
              from Addanki, Andhra Pradesh
              May 16, 2018
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              Address: 530046

              Network is not at all available in my apartment. Therefore cannot qboe to access internet. Please investigate and implement new towers if necessary. This issue has already been reported twice but there was no aknowledgement from your team. Hope you consider this as a priority and please resolve this issue at the earliest. Thanking you in advance.

              My current location: sreemitra residency, opp. Sri gayatri junior college, satavahananagar, kurmannapalem, vadlapudi post, visakhapatnam - 530042.
              Airtel customer support has been notified about the posted complaint.
              May 06, 2018
              patreng's response
              Mobile gum ho gya h sim lock krana h airtel ka
              May 06, 2018
              patreng's response
              Bihar ka sim h
              This is my 3rd complaint, try to solve it don't consertrate on only advatisement
              4G network not working please find signal connection with please speed 4G network fast . I m official work not working .. please do fast.
              Kindly tell me why my number being out of service, please activate soon .
              Contract no. [protected]
              Mobile gum ho gya h sim Mujhe lock khana h mobile number [protected]
              Ganga sagar choubey ke name se h ye sim
              Hello

              I had a recharge on 25 April on my Airtel dth of rs 1000. That was an online recharge with txn #[protected]. Neither the recharge was updated in my DTH account nor the money returned in my account. Kindly look in d matter and help me in receiving my money.

              Dr. A. R. Nizami
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                R
                ramakrishnagt
                from Delhi, Delhi
                May 15, 2018
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                Address: 500032

                I am a very loyal customer to Airtel.. Paid everybill within the due date..
                My airtel services has been stopped suddenly on May 15th morning..
                Do not know the reason for this stoppage..
                I have contacted airtel customer care.. They asked me to visit airtel store for replacement..
                Its very disheartening.. Its not my fault still i have to suffer to visit by customer care store.. Which will cost my one day salary to get the permission

                When told the same to customer care executive on call.. He informed me to wait for 48hrs for replacement..

                I have ordered phone its was out for delivery n could not make it because of my number was not reachable..

                Very bad on part of Airtel..i have missed so many calls.. N have to wait for 48 hrs to get services active.. N its was not my fault..

                I request to penalize airtel.. Severe penalty for providing such a poor service n making me suffer

                My airte! number [protected]
                Alternate number [protected]

                Ramakrishna
                Airtel customer support has been notified about the posted complaint.
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                  G
                  Gkraj
                  from Patna, Bihar
                  May 15, 2018
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                  Address: Darbhanga, Bihar, 847121

                  Very bad 4g service. Iam upset airtel service.
                  2gb data/day lost i can't use airtel internet.
                  Area pin code 847121or847122
                  My area tower place owner is always tower is on/off
                  Iam old user. I upgraded airtel 2g to 4g. But airtel service is very bad. The company is a cheater. I complaint airtel costumer care but not solve my problems. I want leave airtel company
                  Airtel customer support has been notified about the posted complaint.
                  My problem solved thank you
                  In the area of dy patil clg lohegaon we are experiencing a disgusting network of airtel and call drops are being faced since 1 week the worst network it has become now shame for Airtel, Many people here are abusing Airtel due to low quality and network . Disappointed with AIRTEL
                  I am using Airtel prepaid network, my number is [protected]. I face a lot of issue with network. At my current residence i am not at all receiving signal whereas other mobile networks doing good.
                  I have unlimited 4g data subscription but unfortunately I am nowhere able to utilize it.
                  Please respond and rectify.
                  4g not available in my area
                  3g not working properly
                  India's best slowest Internet connection
                  This is to bring to your kind attention that I was travelling abroad for the duration of 10-Days from 18th April 2018 till April 28 2018. I got an international roaming pack activated for 10 days for the amount of 2999 from Airtel APP and also called Airtel customer executive. The travel pack was activated and I was told specifically by the executive the pack would deactivate on its own, post expiration. I returned to Bangalore on April 28th 2018, the data pack was auto-renewed for a period of another 10 days that is from April 28th 2018, but there was no intimation by email or SMS after the auto-renewal. I had no clue about and the auto-renewal. So I have been charged twice Rs.2999 in March-April and April-May 2018.

                  I paid a bill amounting to Rs.4061 on May 4th 2018, for the duration of one month from 20th March 2018 to 19th April 2018 which included IR Rs.2999. On 22nd May 2018, I got a bill from Airtel with the international roaming pack amount added again. When I tried to contact the airtel customer service regarding the same additional charges and about no information regarding the re-activation of the pack, I was in communication with Ms. Nirmala from the Airtel Karnataka circle office who told me I used a Phone call on the morning of April 28th 2018, due to which my plan was reactivated.

                  As I had requested my international roaming pack be deactivated after 10 days, I fail to understand why it did not happen. And if I used data on the morning of the 28th of April 2018, it should have been included in the normal bill that I would have paid for the next billing cycle. I was duped by the executive over phone, if the pack was on auto-renewal, why was I not informed at the airport by the executive despite specifically asking regarding the same! Also after talking with the executive, I was told that I would have to pay the extra charges for which I was not informed at the while taking the IR pack or in any email/SMS. My phone number is a post-paid number, so the bill amount was added and now I have to pay charges for a pack I did not ask to be activated

                  Kindly see to this lackadaisical attitude of your customer service so that these extra charges are waived off and justice is met with. This was a mental harassment to me and Ms. Nirmala threatened me about if I don’t pay they will block my number and blacklist me from Mobile usage. The lady tells me that the SMS was sent to you and you deleted your message. She was behaving with me like I was a criminal and I did some crime. The lady Ms.Nirmala tells me that go and read the terms and conditions and she is not at all interested in reading the terms and conditions and actually she doesn’t have any clue/idea about terms and conditions.

                  Regards
                  Prakash
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                    Pushpan Sajeet
                    from Noida, Uttar Pradesh
                    May 15, 2018
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                    I register complain on 14-5-18 via complain no 74572180 which you people close without attending and again register complain 74576969. I was assured that engineer will visit within 4 hrs and i called engineer and he gave me time at 2pm, he didnt turn up. I again called him and he said 4 and after that he dont pick up call and at last at around 7.30 he picked up the call and started threatening me. This is how you people treat your customers??? You hire goons as engineer so that people dont complain about your product. I dont want to get it repaired. Please dont sent any more goons at my home. I want to talk to some senior management person who is working for airtel digital tv. Your customer support is useless they dont know anything.

                    Sajeet
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
                    I'm wrongly recharged on Airtel site
                    [protected] Rs 399 on today. Time 9:26 AM
                    transaction ID : N[protected]

                    I want refund my amount.
                    I have been trying to make a call since four days. But the phone says the network is busy. I can receive calls but can't make calls. It's so much frustrating. Please help me with this. I don't know what's happening. Please resolve this problem.
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                      A
                      ankineedu36
                      from Bengaluru, Karnataka
                      May 15, 2018
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                      Address: Guntur, Andhra Pradesh

                      Iam an airtel customer. On 14 may 2018 my balance of 35₹ was deducted unauthorisedly by activating dindaclub service. After complaining at franchisee office they made it returned to my balance. Again on 15 may 2018 they deducted 40₹ by activating nexgtv unauthorisedly. But this time they didnot agree to return my balance. Please make me some redressal.
                      Airtel customer support has been notified about the posted complaint.
                      I need a prepaid bill of my prepaid airtel number through email please send me the procedure in order to get it

                      Email - [protected]@gmail.com
                      I woke up in the morning and found that the sim is not working.
                      So I restarted the phone and it still doesn't work.
                      I took out the sim, reinserted it and then restarted the phone. Still same "No Service" issue.
                      I have been calling[protected]Hdfc customer care number) from my mobile number: [protected] and everytime its says "You are not allowed to call this number". Please resolve this issue asap.
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                        A
                        Aurabinda Sil
                        from Kolkata, West Bengal
                        May 15, 2018
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                        Dear Sir,
                        I would like to inform you about the quality of services being rendered by Airtel Co ( Bharti Airtel Ltd) recently. They have deducted unauthorised way amount from my mobile talk value balance twice. They have activated some VAS although I have never applied for the same. The details are furnished as follows.
                        1)1st Deduction : On 5th May 2018 at 11 : 50 PM Rs. 35.00 ( Rs. Thirty five only) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by Airtel Co is : “ FAITH service has been activated @ Rs. 35.00 for seven days. Service will be renewed after validity expiry.” TXN ID is: N[protected].
                        2) 2nd Deduction : On 8th may 2018 at 03:19 AM Rs. 15.00 ( Rs. Fifteen only ) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by Airtel Co is: “GAMESUITE service has been activated @Rs. 15.00 for three days. Service will be renewed after validity expiry.” TXN ID is: S[protected].
                        MOB NO : [protected]. ( from which connection deduction made unauthorised way )
                        After 1st deduction I recharged the connection. But surprisingly Airtel Co made an unauthorised deduction again one day later. I am suffering a lot. I can not make calls. Also I feel afraid to recharge my connection again. They will make again unauthorised deduction from my talk value.
                        I would therefore request you to make the refund of talk value in my favour immediately as I never applied for such VAS. Total talk value deducted unauthorised way is Rs. 50.00 ( Rs. Fifty only). Please treat this U R G E N T.

                        Thanking,

                        Dt. 15th May 2018
                        Yours faithfully,

                        Aurabinda Sil
                        Airtel customer support has been notified about the posted complaint.
                        May 29, 2018
                        Updated by Aurabinda Sil
                        Amount Rs. 55.00 has been refunded on 26.05.18.
                        May 29, 2018
                        Updated by Aurabinda Sil
                        Again Airtel Co has activated some VASs and deducted talk value from my other Airtel connection ( [protected] ) on 28.05.2018. The matter is furnished in detail below :

                        Dear Sir,
                        I would like to inform you about the quality of services being rendered by Airtel Co ( Bharti Tele Services Ltd) recently. They have deducted unauthorized way amounts from my talk value balance twice yesterday, i.e. 28.05.18. They have activated some VAS although I have never applied for the same. The details are furnished as follows.
                        1)1st Deduction : On 28th May 2018 at 12.07 PM Rs. 25.00 ( Rs. Twenty five only) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by Airtel Co is : “ KIDS ZONE service has been activated @ Rs. 25.00 for five days. Service will be renewed after validity expiry.” TXN ID is: [protected].
                        2) 2nd Deduction : On 28 th May 2018 at 08.23 PM Rs. 7.00 ( Rs. Seven only ) has been deducted from my talk value balance against my prepaid mobile connection. The message sent by Airtel Co is: “SPORTS VIDEO PACK service has been activated @Rs. 7.00 for two days. Service will be renewed after validity expiry.” TXN ID is: [protected].
                        Name of customer : AURABINDA SIL
                        MOB NO : [protected].
                        I am suffering a lot. I cannot make calls. Also, I feel afraid to recharge my connection again. They will make again unauthorized deduction from my talk value.
                        I would therefore request you to make the refund of talk value in my favour immediately as I never applied for such VASs. Total talk value deducted unauthorized way is Rs. 32.00 ( Rs. Thirty two only). Please treat this U R G E N T.
                        Thanking,
                        Dt. 29th May 2018 Yours faithfully,
                        Aurabinda Sil
                        [protected][protected][protected]
                        Dear Sir,
                        Please note that no action towards refund of Rs. 55.00 which was irregularly deducted from my mobile connection has been taken till now. The amount was deducted, so easily and hastily, but you are facing too much hesitation and problem in refund. Please arrange to refund the amount early.

                        22.05.2018 YF

                        Aurabinda Sil
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                          S
                          Shavan Kumar
                          from Samastipur, Bihar
                          May 15, 2018
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                          Address: 813214
                          Website: Airtel DIS TV

                          Not information provided by you for my mega plan package covert to family plan package .And also I rechargedon[protected] DTH Dis TV ID no [protected] for RS 2147/- for 6 month+15 days . But one MSG received from Airtel DIS TV your DTH TV valid date is expired after days. why? I not sartified your services .so I requested to you please sartified me
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                            satyadamodar
                            from Kolkata, West Bengal
                            May 15, 2018
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                            Address: 600020

                            Sir/Madam,

                            I am getting sexually explicit messages from this number [protected] and sms like "Robert Crandall saying Chumps". These highly dubious people are dangerous for the society who continuously disturb the common man through regular unwanted illegal and explicit sexual messages. The number belongs to BHARTI AIRTEL LTD. (AIRTEL) and the locality circle being Chennai Metro Telecom Circle (includes Chennai, MEPZ and Mahabalipuram).
                            I request Bharti Airtel in that area to immediately take action against this number and launch an FIR against the owner of this number who is masking himself as "Robert Crandall" and sending people with chump and illegal sexually abusive sms. Please have a check on this number immediately and immediately take legal action against the user who is sending such vulgar abusive sms misusing this Airtel Number. Bharti Airtel you must block this number at the earliest as these people are harmful for the society and Nation as a whole.
                            Please help sir as the sms from [protected] keeps pouring in every now and then. Get hold of this bastard miscreant and block this number which is sending vulgar, sexually abusive sms and causing much harassment to many more mobile number users.

                            Thanks and Regards
                            Airtel customer support has been notified about the posted complaint.
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                              satyadamodar
                              from Kolkata, West Bengal
                              May 15, 2018
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                              Address: 380015

                              Sir/Madam,

                              I am getting SEXually explicit messages from this number [protected] and sms like "Robert Crandall saying Chumps". These highly dubious people are dangerous for the society who continuously disturb the common man through regular unwanted illegal and explicit SEXual messages. The number belongs to BHARTI AIRTEL LTD. (AIRTEL) and the locality circle being Chennai Metro Telecom Circle (includes Chennai, MEPZ and Mahabalipuram).
                              I request Bharti Airtel in that area to immediately take action against this number and launch an FIR against the owner of this number who is masking himself as "Robert Crandall" and sending people with chump and illegal SEXually abusive sms. Please have a check on this number immediately and immediately take legal action against the user who is sending such vulgar abusive sms misusing this Airtel Number. Bharti Airtel you must block this number at the earliest as these people are harmful for the society and Nation as a whole.
                              Please help sir as the sms from [protected] keeps pouring in every now and then. Get hold of this ### miscreant and block this number which is sending vulgar, SEXually abusive sms and causing much harassment to many more mobile number users.
                              Airtel customer support has been notified about the posted complaint.
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                                Dr Hari Ramachandran
                                May 15, 2018
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                                I have done recharge for the number[protected].
                                Rs.149 by SBI netbanking
                                .
                                I didnt recieve the recharge in my account

                                Following msg i got from my bank

                                Thank you for using State Bank Internet Banking. Reference No. for Bharti Airtel Limited transaction of Rs. 149.0 from A/c ending 6296 on 15-May-18 at 14:20 is IGADNLKBM5.-SBIINB

                                Plz do the needful
                                Airtel customer support has been notified about the posted complaint.
                                May 15, 2018
                                Updated by Dr Hari Ramachandran
                                Update my recharge to my account - [protected]
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                                  Manpreet Singh Sandhu
                                  from Nahan, Himachal Pradesh
                                  May 15, 2018
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                                  re issue my old number

                                  Address: Tarn Taran, Punjab, 143412
                                  Website: [email protected]

                                  Dear sir,
                                  My airtel old number [protected]. I have visit out of country then my this number close & reissue another person by airtel company. My all bank, id & aadhar card link this number. Kindly resolve my issue. How to recover this number. I'am facing many problem for close my number without my consent.. I'am facing many problem for close my number without my consent. Then...
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                                  mridulgupta.mg
                                  from Chennai, Tamil Nadu
                                  May 15, 2018
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                                  Address: New Delhi, Delhi, 110024

                                  I held a cocp connection with pepsico india which i wanted to terminate to individual connection. I had submitted the documents at airtel store in connaught place on saturday itself.

                                  It is tuesday evening and i am still struggling to use my phone. Everytime i call up, i am told details are not updated and i need to call after 4 hours. I dont understand if my previous sim card had been deactivated yesterday night itself, then why is it taking so much time to start the new sim.

                                  Now i am told that the details are not submitted and i need to visit the store again. Am i fool to just go around roaming at airtel stores for a simple thing.

                                  Please help sort this out on immediate basis else i want to escalate this till the highest level.
                                  Airtel customer support has been notified about the posted complaint.
                                  May 08, 2018
                                  Murali rayapureddy's response
                                  No network no data connection poor signels s
                                  Sir, I will complaints to your costmarcare but no response
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                                    Ranbir Singh Salaria
                                    from Chandigarh, Chandigarh
                                    May 15, 2018
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                                    Website: Www.airtel.in

                                    I purchased your 4g hotspot device from flipkart .now it is not working properly.it shows h sign only while there is proper 4g network in my area..the boy who gave me aim card told me this is not i5 device .. pls tell me what can i do further now ..pls take action against company
                                    Sim 1 slot shows problem when i used sim in mobile rather than hotspot device
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
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                                      Prasanta K Das
                                      from Jorhat, Assam
                                      May 15, 2018
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                                      Respected airtel management.

                                      Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number from 1st april, 18. Please send me the calls list of mail id as early as possible.
                                      My airtel prepaid account number is [protected]
                                      My email id is: [protected]@rediffmail.com
                                      Thanking you
                                      Yours sincerely,
                                      Prasanta das
                                      Airtel customer support has been notified about the posted complaint.
                                      May 09, 2018
                                      Chirag6ddc's response
                                      Do I need to add my mobile no.?
                                      Hai I am Shivu may vilege is saronda is network 1.2.point com no speed network pliz send to may vilege best speed network pliz pliz pliz pliz pliz pliz pliz pliz

                                      bayrannagaripalli, Devarajaplli, pathapalya, chikkabalapura district Karnataka 561212
                                      Airtel signal is worst in and around Gachibowli area .Inside office always there is no signal at all.
                                      Near places like Financial Dsitrict, Gopanapally, Nallagandla the network is more worst.Hardly we get 2G.Dont think about 4G in these areas.Airtel network has goe worst in these areas
                                      Your people are cheating by making false promises ...the network in my area is very slow ..but no body is doing anything to improve the servises.


                                      why do u people have to cheat ...just to get promotions

                                      we customers suffer because of you peolpe

                                      shut the company down
                                      My outgoing calls is barred bcoz of non payment of bill, i m requesting you to start the service and i promise you ghat i will pay the bill in next 48 hr. Plz do it on urgent basis
                                      I have paid for 4g internet connection and whatever I am being served is not supposed to be.
                                      My plan boasts of internet speed in several Mbs per sec but never crosses some Kbs per sec.
                                      This is no admirable act. I am being cheated upon.
                                      1. Vemes services activated automatically as i recharged.How can you activate it without my confirmation. Please deactivate it asap and refund my money.

                                      2. Recharged on 5th may using paytm app, Full talktime but balance is showing zero. TransID :[protected]. Recharge my number asap.

                                      I suggest to be true to customers.

                                      Regards.
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