Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4425
2033
+91 11 4266 6500
1937
1018
+91 11 4666 6100
1095
817
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 808

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vdaa2702
from Palghat, Kerala
Report
Copy

my ported sim is not working

Hi.
My ported airtel sim card is not working.
I had ported more than 10 days back. I was told by an airtel employee that it would work in 7 days maximum. It's been more than 10 days and now both my old vodafone sim and the airtel one aren't working. I'm able to receive calls but i'm not able to call anyone or use the data.
I had paid for the initial data package too but i'm not able to use any of it. I really need a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manojbkumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card

Address:Gurgaon, Haryana, 122001

Sir my cradit card payment to airtel payment billdesk pls serch payment which account. I am not use card airtel payment but my card use online airtel payment pls sarch and chek my name is (Manoj kumar-[protected])
My mail id ([protected]@gmail.com)

Rs.10, 000.00 was spent on your sbi card no. Ending xx4243 at airtel pymt-billdesk on 8 jan 18. At 4.17pm

Rs.9, 000.00 was spent on your sbi card no. Ending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan Delwal
from Morena, Madhya Pradesh
Report
Copy

poor customer service and offer

Address:Morena, Madhya Pradesh, 476001
Website:Airtel

Have been using airtel prepaid sim since about years now, and from months i have been facing an issue of call dropping and unable to send sms to any number, i have registered a complaint about 50 times as of now, and everytime i was asked to wait till 24 hours to resolve the issue, but issue remains the same. I was asked to change the sim card as well, i changed the sim card and i changed my phone as well. Everytime i call the customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
3
3011334206
from Delhi, Delhi
Report
Copy

unauthorized collectivization of channel and deducting money

Address:110049

Sir my airtel dth id [protected] suddenly get one message through mobile no 98110412 that omshakti channel activated and rs 39will be deducted. But i have not subscribed it. Please deactivate it immediately and if any money deducted from my tv i'd pl refund the amount immediately.

Change yourself first and then look at other

Early reply is expected

Mangal chandra paul
Id [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdulkader Mala
from Pune, Maharashtra
Report
Copy

pre-calling announcement

Address:Pune, Maharashtra, 411048

I request you to stop the offer advertisement you guys do before every call i make and i recently called customer service and from supervisor (Rohidas jogle). He informed me that other number advertisement is been placed over the call but that number isn't airtel and they clearly say it's airtel offer so please stop this # and close pca services for my number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anmolbansal
from Gurgaon, Haryana
Report
Copy

online recharge on my prepaid number

Address:122001

I am unable to recharge my airtel prepaid mobile number [protected] for the past 48 hours. I had got my number changed from postpaid to prepaid about 3 months back. Now i am unable to recharge my number via any means be it airtel app, airtel website, paytm, airtel store, freecharge. I have called customer care but they are not ready to raise a complaint and are consistently saying that there is no issue from their end....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
d sandeep
from Bengaluru, Karnataka
Report
Copy

amazon prime offer which was included with broadband plan not provide.

Address:Bangalore, Karnataka, 560100

I took airtel broadband connection which includes amazon prime subscription free for one year. I took the plan on 3rd may-2018 and paid three months subscription fee of rs 4068. Later sales executive told while collecting documents it will be activated once broadband is fixed. Broadband fixed on 5th may-2018. But till 8th may-2018 amazon prime account and land line is not activated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHASHIKALA BV
Report
Copy

sim activation not done as committed

Address:560069

I took new mobile for which only nano sim works. Visited airtel store in jayanagar, opp. Ragigudda arch road yesterday and got the new nano sim linked to my number and when checked the people over there said it will be activated in 4 hrs time. This was done around 7.30 p. M till now i. E. Next day 11.44 a. M sim not activated. When checked with customer care, they are asking to visit the store again. As i am working unable to visit the store...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
klmno
from Bengaluru, Karnataka
Report
Copy

whatsmob service activated without any intimation

Address:560041
Website:www.airtel.in

I have been with airtel from last 10 years. But never faced this kind of problem.
Whatsmob service got activated on my airtel no. On 30th april with msg "txn id n[protected], 30apr18 10:34. Service will be renewed after validity expiry."
They deducted rs.75 for 15 days service from my balance without my knowledge. How they can take our balance without our consent.
I would like to get my balance back....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ajeet_airtel
Report
Copy

incoming / outgoing service

Address:841219

Its been 8 month when i port my reliance number to airtel from then till i find airtel to be the worst in providing services to their customers. Please review your services especially as on both of my number it always says "is route ki sabhi line byasth hai". Never my call is connected in first attempt it always takes 10-20 time to connect to a call to anybody......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satendra Rathore
from Bengaluru, Karnataka
Report
Copy

mental harassment by airtel dth for relocation within bangalore

Address:Bangalore, Karnataka, 560087

Hi,

I have been raising daily request to get airtel dth installed at my new location.
Its been 4 days first request i raised on 5th may 2018. Daily visit of technician is being scheduled once in morning 9 to 10 and in evening 7 to 8, till now nobody has come. Customer care executive has assured me it would be done today, these kind of assurance i am getting daily.

Daily i am calling 3 to 4 time to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
christjesus
from Ernakulam, Kerala
Report
Copy

bill dated 13.05.2018

Address:600102

I have been notified that there is an outstanding of rs. 1720.07 due on 21.05.2018, against my bill dated 03.05.2018 for my mobile no.[protected].
My current plan is infinity family plan - rs.799 with 9 packs effective 16.04.2018.
Now i received a bill dated 13.05.2018 for the period 02.04.18 to 01.05.18. For rs. 1720.07 due on 21.05.2018.
1. Please clarify whether i am still billed for my old plan.
2. Kindly mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HonestIndianGuy
from Noida, Uttar Pradesh
Report
Copy

charges for 1860- series - false marketing of unlimited calling plans

I am being charged for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and you will be charged inspite of having a unlimited calling plan.

Email from airtel below -

Dear ashwini sukhwani,

Greetings from airtel!

This is in reference to your email regarding balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umapati kuna
from Mumbai, Maharashtra
Report
Copy

my money has been freezed in airtel payment bank

I have an app of airtel payment bank in which my rs. 1000/- has been blocked due to debit transaction are not allowed. I complained to customer care to solve the problem and customer care instruct to me for sending signed photo & address proof id. I do not understand why they are asking these details again even after my successful kyc. Please take needful action against the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560040

I have to go a bit in past to explain the issue..
I opted for 3 months safe custody for my number with airtel for 150 rs with an addition of rs 50 for any additional month on 26 july 2017. I requested for deactivation of my safe custody on 19 th november through email which was well bbeyond 90 days.. Airtel never bothered to contact me for extention on anything.. They did not even disconnect my number and my mobile was back in service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahiyo8
from Savantvadi, Maharashtra
Report
Copy

no service available after porting to airtel

I have ported my number from aircel to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lake
Report
Copy

auto balance deducted

Address:Kolkata, West Bengal, 700016

Dear team,

I am using airtel prepaid number since 6 years and past 3 years i’m having minimum balance of 100 rupees and using as international roaming service as i relocate to dubai just to keep my sim active. I’m regularly getting sms in span of 2 months to recharge as i have not used my sim which i’m recharging every month amount between 30 to 40 rupees.

Past 5 months my balance automatically deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RamKasti
from Mumbai, Maharashtra
Report
Copy

network busy every time

Address:Thane, Maharashtra, 400615

I am facing issue like network busy and unable to call. It is so irritated because of continuously having.
Whenever i am trying to connect someone.
1. Mostly first time get connected. But in case next person is busy or not get connected. And next i will try to connect, it is unable to get connected. Message throughout network is busy. Then if want to connect again then i have to wait for 10 to 15 min.
2. Once i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Animator Bala
from Nagercoil, Tamil Nadu
Report
Copy

very worst network( didn't connect any calls)

Address:Coimbatore, Tamil Nadu, 641103
Website:very bad network airtel

I attached in my call history screen shot please see that. Very bad. More then 20 times I called but didn't connect. while calling voice comment saying all lines are busy.. actually what is this. Listen network is very useful for emergency purpose but airtel very worst. Sim no:[protected]. Now iam asking to airtel owner, R U USING Airtel NETWORK. With this sim if I will get any emergency problem means airtel network is a responsible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SP Nagarajan
from Chennai, Tamil Nadu
Report
Copy

pre paid sim not activated even after a lapse of 40 days

Address:600092

I convert my postpaid airtel no.[protected] into prepaid on 23rd march and recd. Prepaid sim no.[protected][protected]u from airtel outlet at vadapalani. Even after lapse of 45 days the prepaid sim given to me not activated till date. Visited the same outlet number of times to get it activated.. But no response.in my last visit on 27th april i was told with in 5 days the sim will be activated.. But till date no action taken to activate the sim.....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy