Airtel Complaints & Reviews

Dear sir/ mam
This is for your information i am using airtel postpaid connection from last two years. I had some due with the connection. Some of your executive contacted me and he reminded for outstanding. That time my outstanding 1400 change. N he said he will waved off the hidden charges and he said pay to rs.1045/- immediately i paid 1000/- on 8th of this month then out going got released again the same same day midnight sim got suspended. I call back to the same person who spoke to me, mr. Shiva ([protected]) again sim got activated, then again on 10th sim suspended till now it was not activated. My contact number of airtel is [protected], n my alternate number is [protected]. When ever i call to him he is telling something nonsense. Now my present outstanding is this month 30th due date. How sim will get suspended need clarity. Please reply me on my alternate number or garimella. [protected]@gmail.com looking for your faster reply.

I activated a plan for call rate 1p/sec (Airtel). But plan not worked then i call customer care then he said your phone in roaming so plan can't work.
Then i ask for any other way so i can use my main account balance (94). Operator said that if your account balance is 99 or above he can activate 99 rs plan from main balance.
But when i recharge my balance to 100 and call back to customer care then he/she refused to do so.
So, i am very dissatisfied with that type of fraud service by customer care (Airtel).

Hello,
I attempted to recharge my prepaid airtel no. +91 [protected] on 14 jun, 2018. I selected the rs.249 package and paid twice (I wanted to recharge twice for a balance of rs.498). I received 2 messages in which the txn ids and recharge amount were mentioned. It was written that the recharge had been initiated. A day has passed, still my balance is rs. 0 and 1 paise (I used 121 i. E the customer care number to get an sms containing the details of my account balance). I request you to recharge my account balance or initiate a refund for the 2 transactions of rs.249 each, at the earliest.

My email id: gunjan. [protected]@gmail.com

Hello,

Sub: value added services activated without any request

Today all of the sudden rs 35/- deducted without any request for some namkeenpack. I don't even have an idea what is this vas and never requested any such service today or even in past 10+ years. I called customer care but they are saying we can only deactivate the service. But they should understand when customer is calling them with 5 min of such message, how he can request any such bakwas service.

This is totally fraud.

Regards,
Manish

Please change the mobile number because i have lost my mobile. My last mobile number was [protected] and my new airtel mobile number is [protected]. So you are requested to change my register airtel mobile number to [protected] instead of [protected] for further communication and send relevant massages to my new mobile number [protected]. So please register my new airtel mobile number[protected]

I'm using 4g airtel sim. And for the past 1week i'm not able to make any calls or receive calls or use internet in my area (Near aadhikadu temple kollam kerala). The sim was working fine till last week. But suddenly stopped working showing no network. Sim is working fyn in other locations. No measures taken even after. Couldn't make calls or use internet. And it's really affecting my day to day life. Please do the needful

Dear Sir/Madam,

i Am Ashok Mishra (Proprietor Of kava Financial Services Indore Madhya Pradesh ) Taken An TeleMarker connection From Airtel In 2013 With 50000 rs Deposit Money, in 2018 Airtel Closed My Connection Without intimation, After Connection Not Working I Am Send Mail To airtel Company More Than 50 Times In Last 3 Months Thy Revert Me That We Are Provided This Connection To Some Other Company Now We are unable To Resume The Services .

Kindly Help On The Matter My 50000 Rs Deposited In Airtel For This Number And Also Submitted in Many Banks.


Thanks
Ashok Mishra
[protected]
[protected]

My company name is atff hospitality which is located at 125, xth central mall, next to d mart, mahavir nagar, kandivali west. One of yr airtel executive came from the galary which is near to xth central mall, mahavir nagar and promised us to give landline connection along with internet. He has taken money in advance full six month via cheque and only net connection done and he has also taken rs.1000 in cash for landline. Two weeks got over but no landline is given by him and no connection given by him. We told him that we dont want internet only wants landline but he said to me that internet is free with this. He is not picking up our phone and says do complaint i don't care. We want our full money back. We don't want yr landline and even internet. Please refund our money back to our account. Otherwise i will go to consumer court. His name is omkumar nirmal. When we visit to gallary then they told us we will provide u withing hour. But no person visited to us. Kindly take strong action against them.

Ref number - [protected].
I have been trying to get a postpaid connection of airtel from past 3 days and they just come back with a response that it will be given in next 24 hours which has not happened yet. I wonder how the associates can take such things so lightly. Isn't this a revenue to the company which they are letting go for no reason? Highly demotivated and casual attitude customer care who had no responsibility to help me to get a postpaid connection. On the website, they are promising delivery and activation within 24 hours and i am here waiting for some associate to call me to give a confirmation from past 3 days. I will never approach airtel ever again! Worst service provider ever.

I live in chennai and went to hosur for about one and half month and when i came back to chennai on 12/06/2018 the net became slow it has been three days and the net is still very slow. I tried calling the customer care but i could not even talk to the manager or someone. What shupd o do now? When will my net speed come back to normal? Is there any way to fix the speed of my net?

Hello sir as per my request no /complaint no your company not going to
Take any action regarding network issue and speed from last month on 3
April, when i put my this no on ad on service to get the better
Network (As per your transparent advertisement) but during that day
It works on 3 to four days after in this particular area i am neither
Getting the simple speed network nor to download simple page from web
And also facing the call drop problem. After complaining my previous
Complaint 85211331 the surveyor reach at my home location after he
Said the conclusion about network there is no tower. After not taking
An action on my first complaint then i registered again in airtel
Office sadar bazaar ambala cantt he gave me refrence no 31-[protected]
I got the call from network team but again they didn't work on it, now
From last month i am daily go to cyber cafe to do my usual work and
Because for that i loose my 20 projects of mystery audit survey from
Last month because of the network issue now i am paying for every
Thing but not get the any benefit. Kindly work on this issue don't
Take as a lite.

Dear sir,
I am staying at sheetal heights misrod at my home i am getting phone calling problem and also net data not working while my son is 4g.
Kindly send your representative they will check the problem so that i can get help.
Otherwise i will take another sim card.
My home address is ankit shrivastava
Sheetal heights near win win show room
Hoshangawad road misrod
Pin code 462026
Regards
Ankit
[protected]
[protected]

From 1st june to till date i had internet connection for three days only. Multiple times i have raised the issue but still no solution. The problem with almost everyone in this apartment. The engineers are coming and randomly disconnecting existing connection and giving connection to new customers. The customer care representative only giving false promises.

On 2nd of June 2018 we recharged 2999. This we did after calling the airtel customer care. They said just download the airtel app and follow the procedures . We did exactly what the app showed us. We opted the country Switzerland were we were about to go on 3rd. So just before 24 hours we recharged 2999 for international roaming. When we reached Zurich on 4th the sim did not catch any tower. We were in a lot of trouble as we did not have any other working sim. So we had to purchase another sim over there. Now after coming back we called the customer care and now they say that as this was the first time that the sim was moving out of the country it had to be registered under some ivr or something to which I told them why was this information not given to us before? They had nothing to say on this as they were completely dumb. Really feel sorry for airtel because such monstrous brand swallows we like small customers without a burp. I want a refund (2999) of the amount they had charged for this chaos. Airtel should be banged completely as they are fooling people like us and looting money. Lost faith in airtel completely.

Dear Airtel Customer service,

I have had a Airtel prepaid number since 2006/2007 almost for 10+ years. My last topup was in Dec 2017 and was receiving messages till last month May 2018.

Now my number suddenly not working and when I called, someone attended & said he got it as new number.I am not sure how my number given to someone else when I am actively using it. Please guide me how to get my number back as I have attached that number to my and wife bank accounts and my children school records.

PLEASE HELP. Thank you in advance.

PS: You can contact me replying to this complain, so I can then provide to alternate contact like email address or other contact number. I am not mentioning the contacts here, because this is public forum information.

I am a customer of Airtel. My mobile No. is [protected]. I have been using Airtel since last 5 years. Today an amount of Rs.75/- has been unauthorisedly and unethically deducted from my account on the ground that WHATSMOB has been activated in my Mobile. .. I have not made any request for activation of WHATSMOB.

Please solve the issue & take step for return of my hard earn money.
Thank Q.

AIRTEL WHATSMOB service has been activated automatically on 26/05/2018.This information has got activated without doing anything. This is ridiculous. How could you taken my balance amount without informing. Pls give back my money and deactivate the service. MY MOBILE NUMBER IS[protected].

I have problem with my digitial TV service (Signal problem). I have registered a complaint on 5th of june with airtel. It is been 10 days, they did not fix it. Every day i call the customer care people, and their supervisors promise me that they will surely fix it that particular day. I even mailed the issue to their nodal department, but still there is no action from their side. My registered complaint number is # [protected].

I am a platinum customer and i have paid money for 1 year at a time.Please suggest what can i do?

Good afternoon,
Kindly assist me resolve this issue. I bought data through my stanbic ibtc account from my mtn line [protected] to credit my airtel line [protected] for #1000 but i was debited twice. But still i cant use the data on the phone.
Yes i have not for longtime load any data on this line for about 2year plus. I dont know if that is while your did not credit me. Please i need your assist

Amount debited for unsuccessful recharge
Hello,
I did a top up for my mobile where the amount has been deducted from SBI saving account and recharge was not happened, so kindly refund my money.
I complaint to sbi and airtel no. of times.
SBI confirmed the transaction is successfull so they can not refund the amount .
AIRTEL confirmed that they did not received the amount.
Transaction I'D – IHH1095934
MERCHANT – OXIGEN SERVICES INDIA
Amount : 399 INR topup by sbi netbanking for airtel mobile no. [protected]
Transaction date Feb 28, 2018

Do the needful..