[Resolved] Airtel — Unable to use 3G

vtewar3

Address:

Pune, Maharashtra

Hi Team, I have been unable to use Airtel 3G even after having enough balance in my account as well as activating the Data Pack. I have described the problem and visited several Galleries, but no solution has been found. Also, when called the Airtel customer care they tell me the same steps to perform that the Airtel Gallery person did. I have asked for manager interaction at a Airtel Gallery but wasn't able to get hold, stating that there is nothing airtel can do. This issue is persistent since a couple of months now. Please assist me in this.

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Aug 6, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 6th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

vtewar3

Hi Team,

The number that is used is [protected].

Alternate contact number - [protected].

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Tewar,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards
Umesh Arora
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd