[Resolved]  Airtel — wrong deduction international roaming

Address:3188

Dear authority

Balance deducted : 99
Reason : international roaming

I have not made any international roaming recharge still the balance got deducted from my account
Every time i recharge this happens

My whole family and all in office are using airtel since last couple of years.

Kindly check and revert asap
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Sep 2, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I live in Saudi Arabia, I am trying to use my aim, although balance is there, but can't call or msg. And my bank MSG's are not coming. I have contacted customer care by call also but no use. Plz help me resolve this issue, neither hdfc bank or sbi bank MSG's are coming. They are saying the aim is out of service due to lack of balance.
Hello sir
My no. [protected]
Maine apne airtel no. Pe 244 ka recharge kiya to mujhe 3000 local std min milne ka msg aaya lekin abhi tk vo facility mere no. Pe update ni hui aur mera main bal cut ra h
Plz help me
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 24 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
HI
Bad morning

I am fed-up with your net work, due to inefficiency and irresponsible executives no body doing customer services. every one molded.

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