Airtel Complaints & Reviews

I have bought a new airtel 4g sim and recharged it with 449. I got the benefits of non 4g handset but i am using a 4g handset. The offer was 1gb 4g data per day and unlmtd local and std validity:84 days for 4g handset and 4g sim. I have got only 2gb data for 1 months and unltd local std for 1 months. I am using a 4g handset intex aqua strong 5.1 and 4g airtel sim. Please help me...

I am using airtel number ([protected]) i got a offer from airtel coustomer support team for re 349 contains daily 1gb 3g data and unlimited calling for 28 days but now they are telling offer only for 4g user so please try to solve this.
And i called to customer care first time they told to use 3gb 3g data it comes with offer after that they will update account post 3gb data we will provide daily 1gb but now they are telling its not possible.

As per your messages i had visited your service centre in vasco 3 times. On my every visit i got a reply that the server is not working. When asked for the office tel no.in order to make my next visit on confirmation of working server, i was told that there is no office telephone provided. I am a senior citizen of of 70 yrs of age and not in a position to make such visits frequently.
Kindly advise me how you can help me. I also feel that your staff should be more customer friendly.

Today i went to airtel vijayawada office near buckingham post office to link my aadhar number to my airtel sim as we are receiving message from airtel asking us to link aadhaar number to sim. Surprisingly they rejected to link my aadhar to the existing sim free of cost but asking for rs.100 for this purpose and recklessly stating that we can complain on the company to any body. Can this problem be solved how can i solve my problem

I am facing lots of problem about data network and speed issues from last 4 to 5 months and i am complained many times but no body is sirius about it and company claimed that his data network is the best of all network company is trying to fool us and giving is poor network tv ads of this company are fake i want this problem be soled as soon as possible
Name: sydney
Mob no:[protected]

Hi,

Today i received 2 messages on my idea number from what seems to be airtel number - az-airrtv

Message 1
Thank you for your interest in airtel! We have received your request for activation of mobile no. [protected]. The same will be activated within 4 hours.

Message 2
Thank you for your interest in airtel! We have received your request for activation of mobile no. [protected]. The same will be activated within 4 hours.

Please note, i have not purchased these numbers not have i requested activation of these numbers.

Please disassociate my number from these numbers as i do not intend to own these numbers and i don't want fraudulent people use my id for their purpose.

Airtel has a my airtel app through which i manage my primary number registered with airtel as well as 4 other connections for my family. Today i tried to recharge my daughter's mobile number. I tapped her number on app. Then on a/c balance. So far, things were ok. Then i clicked on 'best offers for you' link below a/c status. I was taken to some offers. I chose rs 399 recharge for 84 days. Airtel accepted my payment but against my primary number.

No warning was given during recharge that i had been diverted from my selected account to my primary account midway. I had recharged pr account with rs 399 a few days back but app accepted this new identical plan payment as well.

I have tried to complain to airtel for refund but i am unable to reach the right menu through ivr. Ivr system disconnects me without letting me register my complaint. No option for human contact.

Airtel app used to have a link for reporting a problem but that has been replaced only by only an faq section. Airtel used to have a designated email address for complaints but even that has been terminated by them. Emails to that address bounce back now. Through website also i cannot register complaint.

I was able to google a link for online complaints to airtel and registered a complaint several times - pr02200477, pr[protected], pr[protected] etc. I get an acknowledgement that someone shall contact me within 2 hours but no one calls.

In a nutshell, airtel has made it impossible for me to get in touch with them. And i have 5 connections including broadband. But they don't care.

This is not the first time i have lost money because of their app. It has happened earlier (There was no wallet authentication unlike before - i clicked on wallet as my chosen payment and i was straight away taken to thank you page without asking for pin).

If i don't get a resolution this time in 24 hours, i am going to port all my connections to vodafone and jio. There seems to be no sense in staying with a telecom provider who cuts you off and does not want to listen to anything you have to say.

Dear sir,

I'm deeply regretted to say that now airtel has lost its credibility and has started to cheat its customers. The issue is related to airtel secure. As i accidentally damaged my handset and it was handled to airtel secure on[protected]Even though no pick and drop was provided i had to courier of my own). The claim has been approved & assessed as beyond economic repair (Ber) for net approved amount rs.9, 899/-. But according to market rate apple 5s costs rs 18000 and im already paying the premium according to rate 18000 as im attaching the claim certificate to this mail. I even discontinued the apple warranty plan as i though airtel provides door to door pick and drop service and reliable too but i feel that not true.

Customer name: mirza waseem hussain.
Mobile : [protected]
Device claim – service request # 2092425

—

Customer id [protected]

I have airtel dth hd with dvr. Last 3 to 4 weeks i am facing low signal issue from the common dish provided. Signal in both the tuners are very less, leading to pixzilisation and some channels not coming. First complaint was raised on 29thjun 17. (Ref: 62533607 no response. Second complaint was raised on 01 july (Ref:[protected], after a weeek a service technician came at 6.30 evening and confirmed that signal is week he need to go up and tune the antena, as it was almost 7 pm as per society rules no work will be allowed after 6 pm on terrace, so he said he will come next day, but never turned up. 3rd time again complaint on 22nd jul (Ref:[protected], every one hour airtel customer will ask for time to come when time is given they call again and again for rescheduling. Very pathatic service. No sense of commitment. Shamelessly asking for more time even after 20 days.
Pl return my subscription amount.

Babu / [protected] / [protected]

Reverend Sir, Rupees 50.00 taken over by me for aadhar link to my mobile number [protected] at Sagar airtel retailer. Sorry another side you have advertised free of cost aadhar link. So kindly be requested inform to me that which is correct. Otherwise my number MNP is essential please. ...

Airtel had created a huge hullabaloo about 'declaring a war on roaming', and had promised no premium charges on outgoing while on roaming w. E. F from april 1, 2017. However, premium charges are being levied on my numbers while on roaming. Several attempts at contacting customer care have not yielded any satisfactory response. Please refund and correct subsequent bills.

— rahul

I bought airtel recharge coupon of 150rs ttt. rainy season. code no. damaged and not visible. My mobile no. [protected]
ref [protected]. plz. help.
coupon during rainy season looks like days back happala papad

Payment of RS 200 credited to wrong amount so please refund the amount.
When enquired from customer care I came to know that my amount was wrongly transferred from prepaid to postpaid account on 30 March
So please look after this matter and resolve it as soon as possible.

Hi team,

I have received a message from your team that i have an offer applicable for 399 with unlimited internet and calls for 84 days validity. I just not able to find the same in airtel app, so i called customer care and spoke regarding this. They are telling me i dont have that offer applicable for me. Then why it is coming to me no answer, and they are not ready to connect the call with customer care also.

Am using this sim from past seven offer, really fed up now and dont want to continue with this. If am recharged that amount without confirmation it was a big loss for me.

Pfa for screenshot of message.

Good bye to airtel, such a bad network who wont understand customer value.

Name : ratheesh. M
Number : [protected]

Sir
I came in airtel store in t nagar to convert my postpaid number to prepaid twice but each time they said there is some network problem. I am a very old customer of airtel and never faced such problem anywhere in india. Executive here are not willing to collect the documents. I am working and can't come in weekdays. Now they are saying to come tomorrow. Please resolve the issue asap.

Fraud airtel is asking me to come to airtel customer center.

As i am in foreign country,.

Stupid airtel international roaming not availbale for bihar and jharkhand circle.
My tamil nadu airtel freind sim is woring fine withinternational roaming

My prepaid airtel bihar circle not working

I have emailed to airtel customer care also.

Please see reply and laugh

Thanks

One more thing my jio number is working perfect.
Automatically connected to maxis network in malaysia jio is fine.

Airtel has given me headache, all my otp are registered on airtel number.

Cant do any transaction

Hello dear sir/madam,

I am using airtel broadband from past one year. I am having frequent issue with connection. I could not work my office work due to net work fluctuation. I am playing monthly 1320 per month and recently. I am facing the issue with connection also. I am keep on contacting the airtel and issue still not resolved. Following up from past 1 month.

Please help me.

Regards,
Praveen.

Name - Lavanya : number - [protected]
She got married and has two kids.. missing on july 20th evening..
We came to know that she is using phone..i[censored] could help me out with the address or location of the number.. might helpful to proceed easy..
Thanks do the needful.
Contact me - [protected]

No internet Connection and Too much bill amount even after not using internet connection. After changing few plans the bill amount alawys cost upto Rs1000. consistantly calling Airtel Store for bill planes but no reply. The systems and operations in Airtel Store is far worst every time I visit. Please take action

Sub: sim registration failed
Number:[protected]

I'm the airtel customer since 15 years and hold the airtel number of [protected] for the long time,
My sim is on the working condition only every day receiving the messages from the friends and others.

Now the issue is past 10 days my sim card not works ie. Sim card registration failed.

I have contacted the airtel customer care and they replied my sim card is no shows/ deactivated for nil usage deletion 12-july-2017.

Im everyday getting messages and transaction details and my personal messages then how they can say for nil usage and deactivate.

Kindly resolve the issue and retain the same number and activate my number as earliest possible.