Airtel Complaints & Reviews

I am using mobile phone from 2006 and mobile internet from 2011.
I am a consumer of airtel since 2011.

I have paid thousands of rupees to the company as an internet recharge. From last few months since the launch of jio, there is a steep fall in internet prizes.
But airtel is still looting india.
They did not lowered down the prizes of internet pack.
There are charging 200 rs for a 1 gb pack, where as reliance jio is at 300 rupees for a massive 28gb and free i/c and o/g calls.
I wonder what trai is doing in this matter, where there is a huge difference.

Moreover, if you recharge a pack for 1 day. It will expire at 12.00am no matter when did you recharged it.
I recharged for a 1 gb pack for 49 rs with a validity of one day. I recharged it on around 11.30 pm and it got expired in just 30 mins at 12.00 am. Where there is not mention of it on recharge app for airtel.
How can a pack for 1 day/24 hours expire in 30 mins.

I struggled to get even a 2g speed for a 3g/4g pack.

There is no mention of it.
They are looting india..

Trai should look into this and resolve

I was port my airtel number [protected] postpaid to prepaid on 8-7-2017 but after 12th july I am not get network.my sim was change three times & 4 time they told me convert it prepaid to postpaid I agree that but till now I am getting error not on regiatered network.no one helping me call center & airtel store . My altarnate number [protected]

I have made Payment of rs 32 on 24th July at Airtel Store Genius Marketing located at Powai for Cell no [protected] the person who received payment informed that I will receive confirmation by SMS but I have not received the confirmation.
Kindly resolve this matter

Sir/ madam.
Day before yesterday that is 22nd july 2017 in evening received call from unknown number and transfer 10000.00 to airtel money transaction id othpg[protected] airtelm by debit card from my sbi account sehore branch, he has my atm card number and wants to only cvv no. Still his mobile is working and mobile no. 86779286.

Pl do needful and refund my payment on priority basis

[protected] is cgu of titan company ltd had 4g connectionpost paid as i have used the maximum limit of data the network became 2g, ok but past 1 week it shows no net work, no incoming calls or out going, when i go to my office wifi it works fine and thats it, the voice is so bad neither party can hear

After real frustration called 121 from my wife's prepaid 9.15 and spoke to customer care and when i insisted to talk to supervisor mr pratap came on line after 8 minutes and he listened to my frustrated high pitch voice after 5 minutes, he agreed to help me, the recording, i have done is a proof

Why 4g becomes 2g if the given data is cosumed, why does the quality of voice goes so bad, why it shows no net work, incoming calls doesnt connected, calls does not go

Its unfortunate with cut throat competition you people are going to loose the race like others, if your network and customer does not improve, airtel will be buried alive for sure

I Have Parchased Rs.150 Paper Recharge Card But Pin number not visible.
I have attached the coupon.
Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .
amanulla.[protected]@gmail.com
My Mobile Number And Recharge Card Details

My Airtel Mobile Number: [protected]

Serial No. Of Recharge Card:[protected]

Secret Pin: 9634980xxxxxxxx

My name sikandar alam and my airtel contact no - [protected].
I had already 4-5 times complaint before a month in customer care regarding airtel mobile network, but no any reaction by airtel network team.
If airtel can't provide proper network, then why i pay the postpaid amount.

I am totally fedup, that's why i am complaining, please take action immidiatly...

Otherwise i throught the sim with break.

Sikandar alam

[protected]

Hello,

I have given request for port to airtel prepaid service on 19/07/2017.
I was checking status of my port in online, but it was not showing proper status.
Still how many days need to wait for port.
Kindly resolve my problem.
My unique porting code is jx651528 generated on 19/07/2017 and valid up to 27/07/2017.
My mobile number is +91-[protected],
Present network reliance jio
Thank you..
Regards
Abhay kumar jha

I linked my no [protected] to aadhar at airtel retailer, labdhi telecom service, labdhi vikram complex, vasana, ahmedabad, 380007 on 21st july 6pm, with a complete online procedure having ref no.[protected]g.

I was confirmed to process the linking within next 48 hrs from customer care also.

Still i am getting messages & calls from customer care to link no. To aadhar.
Please check the same & link with aadhar by resolving the complaint.

Inform me about the same.

Dear team,

Hi i am sachin rathore, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “59109” but i got respond “no keyword found”

Now please do the same on urgent basis…....

One of the pathetic behavior i have ever faced till today. One of airtel customer care executive during the verification of new sim card abused me.
When i call back to airtel customer care one of lady staff told me that call can come from any number for verification, if that person has used such kind of language than file a complain in near by police station.
How it is possible that call can be from ant number she told me that, that no is off any third person.
Now tell me that the number on calling to which the ringing says "airtel me apka swagat hai" how could be the number of some other person.
How such people are recruited and what about their trainings, this is really embarrassing.
These people are just doing nonsenses.
Some serious action should be initited against these kind of employees.

Regards

As i have complaint about my airtel bill issue, that airtel billed me around 62000 and they wre saying i have use data on international roaming but i was on wifi

As per i read the trai regulations
So they are telling service provider will not continue the service beyond credit limit and will notify if the customer is reaching 70-80-90% of credit limit.

So please look after my issue
And reply as soon as possible.

Thanks®ards

Vaibhav shahane
[protected]

In my airtel bill for the period: 20/06/2017 19/07/2017 bill no:[protected], it was showing i send international sms to the number:[protected] once. Details below:

12/july/2017 23:06:[protected]

But i haven't send any sms to that number and i have no idea about that number. When i checked online the same number found for fraud in airtel's other customer complaints too. I guess its a fraud from the company. They have charged rs5 per sms. I want this to be solved.

Regards
Piyush dwivedi

I had an issue with airtel video there was an error b001 explains the same to customer service and specifically told her that i will be taking leave on that day just to resolve my issue as i had a busy schedule this week so i won't be available other day or else they have to visit early mrng or late 8pm. I waited for the call at last one guy called he said he will be giving me the no to contact i called dat no he said tech will be there in an hour i waited. No one turnout i called again they hung up on me and then one lady called me she was so rude she said i am not a special cust and i should wait till 2mro told me not to call them, i was so frustrated at last i saw engineer no in my inbox i called him he said he will fix the issue but will charge.. I am really pissed off with airtel this time, i am a new customer and i have not been given what i was promised at the beginning...

Subject - non waver for the late payment fee for postpaid number [protected]

Customer details - mr. Hitesh awtani
Mobile no. - [protected]

Dear team,

I am feeling very angry and sad while writing this to you.
First of all from last seven months if you can check my account you will find every time i have been charged late payment fee and i have every time waived that off just because the bill was not coming to my address on time from last 7 to 8 months.
Its shame to tell you that despite of requesting about the late bill receiving every month the same case was happening again and again.
I choose the bharti airtel because of its great services and customer care support, but all the time you guys proven me wrong.. I am fed up from your services.

I am having 10gb+ 4g data in my account. But what is the use of such data if the speed is even lower then the 2g.
I have also complain ample of time for such case. They responded well but the problem remained the same.

A customer choose postpaid connection because he/she can be hassle free without worrying about again again getting recharge.

I request the team to please look on this mail and wave off the amount.
It was told me by an customer care that it will wave off the 100/- late payment fee but the same was not done.

Now i have decided not to pay until and unless my case been resolved.

If still my case is not been resolved will take all bills and time of delivery to the consumer court.

Regards,
Hitesh awtani

Dear airtel people, please stop cheating the people by giving advertisement that your network works even at hill stations. My village chinnagundavelly (Pin 502107) is just 100 km away from hyderabad by road and just 7 km from siddipet district (Telangana) headquater. We do not get any network signal properly we have to run to catch signals, if we stay inside the home we never know when we will get the signals. I have complained about this several times but no response from your side. I feel like my village is not in india thats the reason we do not get signals. You telecom providers are pathetic.

I hereby having a sim in the no [protected] i have got the duplicate sim from the store in rajajinagar 6th block.

She told it takes 4hours to activate and she took rs 25/- for new sim. I took this sim at 12.00 noon and know the time is 5.00pm still it is not activated the service is very poor.

Kindly look into the matter orelse i have to migrate to another company,

Thanks
Rajgopal
[protected]

I recharged my phone number [protected] on 24th july 2017 of 51/- for 1gb data 1 day validity. As i tried to use it on my laptop, airtel has been constantly redirecting me to oneairtel.in i faced this issue earlier also during one of my previous recharges. I even called their customer care but they didn't cooperate on it. This is a clear violation of net neutrality. Also it causes unnecessary trouble to their customers. I want airtel to refund my recharge amount of both time and pay compensation for unnecessary inconvenience caused of rs5000/-.

I have requested for port in airtel. They have offered me 399 rupees plan for 70 days. So i have rejected my port and have recharged my mobile number for 399 rupees which is 70 days validity. This offer gives unlimited calls and 1gb data per day for 70 days. But after 28 days i am getting charged for my calls and data. I am not getting proper response.

Dear sir/madam,
I have made my bill payment of airtel mobile no. [protected] on 17 th july 2017 and received confirmation mail from your end. Still i am receiving various calls and messages regarding my due amount. I have contacted airtel's customer care multiple times and filed a complaint as well. I am unable to use my mobile data from 17 th july and right very much unsstisfies with your services.
I have attached the bank transaction summary and airtel's payment confirmation screenshot with this mail.
Kindly take some stringent and quick action.