Airtel Complaints & Reviews

I have been facing a network issue from last week, people trying to call me, even i am beside the airtel network tower, they are not able to connect to me. When i tried to call customer care executive i couldn’t even able to reach him through ivr it is not at all giving an option to talk to the customer care executive what is the fun here we people using your networks we paying you and you people don’t have a concern about your customers when you are not able to satisfy your customers ask them to leave your network, we can opt for some other networks

Dear airtel,
I have just brought your sim card 2 months ago and it was working smoothly, i bought 1gb data for 28 days and everything was good.
But on august 5th i tried to buy a data pack for rs 198, 1gb per day 4g, 3g, 2g data for 28 days by using ussd and they accepted, but i did not receive my data pack and deducted rs 198 from my account.
Please resolve this issue as soon as possible and give my money back.
I also tried to buy the rs 249 data pack bundle before this issue, but as i proceeded they did not show what number to press to activate the data pack and i couldn't buy it.
So please respond or i will have to move to another telecom network.
I hope you will respond and resolve.

Hi Concern,
I have received call from Airtel regarding upgrade from 2MBPS To 4 MPBS on 14.07.2017 and approved ok.

Till date i am just following up with Taking to Gaurav khosla who is incharge to upgrade. I have send several mails to him but no no reply from him and he is ready to cancel request. I do not know why Airtel called me for this.

Hi. I have purchased rc 29 today morning around 10 am. Within no time 200 mb of my data got deducted. I did not use my phone for downloads nor for updating apps and i deserve to know why i should be the victim of such unfair practices by your company. I will be waiting for a justifiable reason for deduction lest i am seriously thinking of mnp. My number is [protected]

J. Michael preetham

Recently i recharged for 549/- which stated free incoming n out going + 2gb/day internet for 28 days. Aft few days i noticed net charges r being deducted from my main internet account n not from the 549 pack offer.
When i checked with customercare she said it's for 4g handset n 4g sim while no where it was mentioned as 4sim in ur recharge options.
Sending u 2 pics which clearly shows it's not mentioned as 4g sim.
I need immediate action on this

Please take necessary action on using mobile no [protected]. Someone using this after hiding his original Identity.
In True Caller its show "Royal Enfield Shibpur Howrah" but the owner has not revealed his identity. It seems a fake profile .

Dear sir,
I have recharged @rs. 399 plan 1gb per day & calling free for my airtel mobile no. [protected].
But last two days net is not working properly we received speed 2g net work.

We have using this sim for business purposes due to networking problem we have losses of my business.
If you are not give 4 g speed then kindly return my amount.
We will convert our sim to other company.

I am prepaid user of airtel.

I have done a prepaid recharge of rs: 249 rs for my mobile number

As per the site recharge description, it was mentioend that :unlimited local+std calls along with 8gb 4g/3g/2g data for 28 days."

But after my recharge i was charged for the landline which i have called from my main balance. It was never mentioned in the plan details that the charge will applied in case landline is called.

When i called the customer care they informed me tha the plan is like that.
Bu this is never indcated in the site where the plan details are mentioned. This is kind of cheating the customer after the recharge is done.

Airetl is still looting people even after jio (I am not a promter though) coming into the picture

I am having very bad Calling problem at my home . I have been trying to complain regarding this to airtel many times, But i m not getting proper response from Coustomer care airtel.They r just closing complaints by showing any type of Solutions. I did not expect this from Airtel.So plzz take this problem as proper attention or make me call to main office of airtel. Plzz make sure i m not forced to change operator. Thanks

Kushal Parikh
[protected]

I am having airten broadband connection in landline no.[protected] at room nos.6 & 7, ground floor, sri balaji complex, gopalapuram 1st street, coimbatore 641 018. Mobile:[protected]. Now, i want to cancel the broadband connection with immediate effect. I am ready to pay the arrears bill amount at any time. I request you to kindly disconnect my broadband landline no.[protected] standing in the name of a. Kaleesver with immediate effectg

I have filed a complaint with the airtel store for replacement of[protected]. Airtel telecom store has received 100 rupees for any receipt and has been contacted by airtel telecom for the first time to get the sim card activated. To call back krna. Store, there is no action against liar. Mai the airtel company does not satisfy it. I do not know any type of customer from the market.

Sir i wished to link my adhaar card with my mobile no.[protected]. I sent a xerox copy of my adhaar card together with the original for verification at the airtel outlet at burdwan road, alipore, kolkata 700027 at 12 noon on 7th august 2017. I am 76years old lady. Your agent at the outlet refused to accept the copy and demanded that i go there personally to "give my finger prints". Even nationalised banks accept self certified xerox copies sent by mail or through representatives. Is this how bharti airtel deals with its customers?

I have lost my phone today along with sim card.
So i had taken new sim card in near airtel store and told that it would get activated within 4 hours. It's already been 48 hours but the sim card is not yet active. I am not sure whether these guys take responsibility of a customer.
Even after following up so many times, they don't care to reply to my emails. This is the worst customer support i have ever seen.
I don't know what their managers are doing and their responsibilities. I am done with this careless service.

I have an airtel broadband / landline installed at my residence for the last 10 years. The bill plan for this has been the same for a decade. I never got that changed.in the month of may 17, airtel offered me free 10 gb of data, which i accepted. This was start of series of troubles. The bill sent to me for the usage of may-june bill cycle has additional cost of the "free" data offered to me. The airtel billing system has completely gone bonkers. I received sms alert from airtel on the 13th of june stating that i have consumed 92% of the allocated 10 gb data. My billing cycle is from 17th - 16th of a month. I promptly stopped using the data on the said connection. The bill i received on the 17th of june had more surprises. It shows total 2.9 gb of data been utilized in the month (Which is wrong, i used 9.2 gb) and the charges on the reported 2.9 gb data are rs 2, 548/- + taxes. I fail to understand that the itemized billing has some cooked up data utilization of each day during the month summing up to 2.9 gb.. I have messages from airtel telling me that i have used 92% of the data of a free quota of 10gb (I have sms evidence of the same) till the 13th june 17. I have tried to interact with the airtel appellate but they are adamant and insisting upon claiming their bill to be absolutely correct and after receiving 2-3 calls each day for payment from airtel, yesterday i have also received "final notice" for payment for the concocted bill. I am again making an effort to reach out to airtel through this medium before taking this to the legal forum. I have always paid my bills in time and this time i am not going to pay for the concocted bill of airtel, even if it calls for long drawn legal battle.

Airtel relationship no. 12611436
Bill no.[protected]

I samadarshi (Bangalore), holding airtel mobile no. [protected]. I got this no two years ago. Now it stopped working, and showing only emergency signal/no service. I am not able to call (Dial & recieve) anywhere including customer care (121). You plz resolve this problem asap. Its very urgent. Otherwise tell me what should i do? Shall i take another no? I tried to call customer care and visited to nearest airtel authorised store they have charged rs.25 and handed over a new sim. Still the same issues since 3 days please do the needful. #airtel_india😵😡😈

Dear service team,

Hi, this is mr. Shaik khaza from ventrapragada having airtel prepaid connection no. 0091-[protected]. I lost my sim card, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card. I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Shaik khaza,
Ventrapragada,
521263.

One fine day your sim card got deactivated for no reason. When i checked with the local store they said it could be a sim fault (In a lethargic way). I asked them the procedures but they denied to help me out since the sim was under my wife name. Hence i gave my marriage certificate since my wife is in hospital for delivery. However, this sim has access to all my bank accounts and office vpn. Then a gentlemen helped me with a new sim to activate. Again that failed and did not get activated. Hence i traveled home town and got all my wife details and bought a new sim and it got activated within 24 hours. But there is no text messages received when an otp is generated. I called to the customer care today and asked for it. But they refused to help me. That too the agent rajeshwari was so rude to put me on mute and shout at me and then without asking my permission she threw-ed me into the hold ports. Then again i heard another person muthuraj who did even listen to me and kept on saying i understand i understand i really don't understand what the hell he understood rather then saying he cant help me. No i am not able to login to my vpn, not able to pay my bills, not able to purchase anything for my baby etc etc... Airtel service sucks.. How will a alien know about my countrymen.

I got the call from airtel cc (Customer care) to get the new modem and cc informed you will get 40 mbps speed (They did not inform about the speed will differ as per distance). I agreed to take a new connection. They installed a new modem, after being asked about the speed they informed that you will not the 40mbps speed as the main device (Which distribute the internet in the area) is installed far from your house it will not give you 40 mbps speed. If your home would have been near to the main device then you would have got, as they said. They said you will get the 16 mbps speed. The first day it did not work and it took me 2 days to get it fixed.in bangalore and being a software engineer i have suffered like anything for those two days. After escalating this issue they came up with some discount offer me. And promise you will get the 16mbps speed. After few days i start facing issue related to speed when i raised the complaint about it then they said you will not get 100% full speed. Now things are worst i was getting 2-4 mbps on 29 july 2017. I have registered complaints but did not resolved, to they called and said issue rectified and when i checked it’s again 6.6 mbps speed is coming. I am struggling since july first week and have not got any solution.

I have given complaint many times, i am paying bills on time. Please, do the needful.
I have attached screen shots of 29 july and todays date as well.

Hi,
I am Shamim, today I.e.7 Aug 2017, I recharged my family phone (airtel bihar no.[protected]) with 148 for unlimited airtel to airtel local and std calls. The money got deducted but no call facility was given. Please resolve it on priority basis keeping in mind the perception that Airtel is looter.
Thanks,

Respected sir/mam,
I already requested through call centre 121 two times to disconnect my bb connection in last month & customer care executive assured to disconnect. Even then, bill is came for this month also. Kindly disconnect my connection & relieve me from this torture. I can't pay money for this month. Already last month vacated flat.

Regards — b rajyalakshmi.