Airtel Complaints & Reviews

I got myself registered for the airtel secure plan after they advertised it so much in the t. V.
They claim to provide accidental damage protection.
Now my claim was rejected because they say the insuree was not careful enough.
Now if a person by mistake sits on his phone which was on bed, why isn't it being considered as an accident.
I will suggest people to be careful of this scam of insurance.

I was using airtel prepaid number [protected] for long time. Few months before i took that sim to abroad to receive sms from india. Unfortunately, i forget to keep it in network for about 2 weeks and then while trying to use the sim, i could not connect and saying not in service. Many times i have visited the service center. Since, this number was in bsnl chennai and then i have switched to airtel, they told that, this number will go back to bsnl. But bsnl said they did not receive this number in their list and hence with airtel only. While i tried to contact i am receiving the orator message as "this airtel number not in service." i would like to get my number reactivated to use. Hence, i request you to extend your help to reactivate the airtel number [protected] at the earliest please.

I recharged for 658 pack which says that local and std calls are free with 1.5 gb free data. They have not mentioned that it will not work on roaming in portal and when i called and asked them to cancel the pack within 30min from the time of activation, since that is not working on roaming, they have denied to cancel the came. They are not willing to change the pack for the worth of that amount.

I was suddenly deducted an amount from my mobile on account of hotspots without my knowledge or wish .kindly refund me the deducted amount as soon as possible as this kind of illegal deduction without the customers will is unexpected from a company like airtel.

I have a 3g supporting handset.. On 4 july i called to cus. Care n ask him about 399 rs pack. I ask him that in 399 rs company gives 3g/4g data/p. D for 70 days and unlimited calling in india anywhere and i have a 3g handset so the 3g internet will do in my handset or not?
Customer care replied me that net and calling both will work in your handset but the speed of internet will be 3g.
After recharging of 399rs the internet didn't work in my phone and calling work only one month. The company making public fool by saying wrong information... What is this?

I'm pooja faterpekar from valpoi goa. I'm not having proper range for airtel sim card here.. Because of no proper range here at valpoi customers don't by ur airtel simcard n if some one had buyed tht sim thn thy deactivate that because of range issues. Most of the people had changed there simcard due to range problem and many of people from our village had stop buying it...
So i kindly request u to look after tht otherwise u will loose customers..

Dear sir / madam,
hope you are doing well!!!
i am noticed that, my airtel sim card and network was not worked in united arab emirates (uae) from last month.(my airtel sim no: +[protected] at the same time, i was already communicated in your consumer complaint website via e-mail. I have merged my bank otp, all phone contacts and important official purpose that my sim number linked. Right now my sim has not identified due to ec recharge have not done. Kindly activate in my sim activation in here (uae). Humble request please activate in my sim here (uae) and i will ensure proper ec recharge in here regularly. So please helpful as to ec recharge in my airtel sim card activation and my regular usage. My uae no +[protected] / mail- [protected]@gmail.Com

I have subscribers for 999/- rs data pack for 4gb for 28 day on 30 july till august 4 i was able to use it. On 5 they deducted my accounts balance of 300. When ui contacted 198 costumer care they says that mine is 3g sim card i got to upgrade it. But my sim card is 4g.in their records its showing 3g card with number that is different from the i am having. I went airtel store anand gujarat to upgrade new 4g sim card. They told it will be upgraded in 6 hours. And i received email saying i got sms my new card no to 121. I did that too. At 6.30. Pm i received message saying my new card is upgraded. I check i am unable to use new card. I again contacted 198 they says that airtel stores have not upgraded. So i got to visit again since sunday and monday being holiday i am unable to contact them and unable to use 999/- data pack.

Airtel customer care executive called me to port my number i accepted to port it to airtel from reliance. After sending port sms at 1900. I have given the code to him (Airtel agent). He told me it will take 5-7 days to activate. It has been more than 10 days my reliance service is cut down now. And i have inserted the airtel sim that they have provided it is showing no service. I got the call from executive that your number will be ported to airtel from reliance.
I tried to call customer care they are saying that you go to shop where you have ported the number. I am unable to use that number cause there service from either of them.
I called the person that has given the airtel sim to me. He is not picking my calls and he has blocked my number.

Hi sir,
I am srinivasan ([protected]) my sim deactivated with out no intimation, i cant receive any information about sim is going to deactivated.
Now i am in dubai, i cant able to use my sim to do any banking transaction with out otp password please solve my problem.
My friend visited airtel showroom they said ask customer care, but customer care 198 also said we can do anything ask showroom.
And i have complaint airtel customer care through email they also not respond.
Finally complain ted airtel nodal officer chennai he also said the same reason, i dont no what to do, solve the problem as soon as posible


Alternative cont no:[protected]

3 months ago i port my airtel postpaid number ([protected]) to airtel prepaid number. I cleared all my due's and submit formalities for prepaid sim card but its more than 3 months my sim card not working and showing network.
I complained a mail 3-4 times for this problem but no respones from airtel team
My number [protected] (Not working from past 3 months)

I shifted aircel to airtel in may 2017. They suggested a family plan and so had my wife and son changed to post paid. Our numbers are [protected], [protected] and [protected]. It is over one week that i was contacting airtel and sms was sent to all our phone and send yes. Today after 6 days of conversation which include the supervisor, that my wife has to give in a paper a fresh "no objection and i have to submit it with aadhar car and pan card and a photo for the formality for which i have approach a airtel store and submit. I have been to one store and they never appraised me these. Before shifting from aircel and prepaid to post paid, there were representative who came home to assist. But none come to help us. They ask me to visit and then only the family plan is possible. Instead of solving the problem, each one try to push. Our address is dr. P. Balasundaram, 20/39, nowroji road, chetpet, chennai - 600031.

I recharged my phone having number [protected] with Rs 348 for unlimited calls and 1 GB per day data for 28 days on 2 Aug 2017, despite of such recharge, from today morning my calls are not been able to be placed in which the service provider says that the account balance is low.
that despite of all payment still i am not been able to place calls.

Dear sir,
My name is pramod tripathi my airtel postpaid mob no [protected] i am using more than one year airtell services.

But i want share a very bad experience from airtell store dariyagang pin code 110002 emp name salman as well as customers care via 198 no

On 31 july 2017 i gut information to convert my postpaid no to prepaid via customer care by using 198 no with the help of adharcard pancard and 1 photograph

I visited airtell store on 1 agust an 2 agust 2017 but salman and other staff refused to provide prepaid sim at darygang airtell store 110002

On 2 agust i closed my postpaid service via 198 no due to pathetic service from airtell

On 2 agust 2017 in evening i received a call from airtell that person wrongly comited to deliver prepaid sim on my office address via courier but so far i did not receive

Hence i again closed my post no and again i received a call from airtell executive and again same word that person told me i received asap my prepaid sim on my office address but still i am waiting

Request please look at my problem and terminate all staff who involved in false comitment

Regard
Pramod tripathi
[protected]

I am a heavy user of internet (Approx 12gb-4g data/pm - rs. 260 recharge twice/thrice per month) and phone calls (Rs. 250 recharge twice/thrice per month). This doesn't mean that i am wealthy enough to recharge. I am recharging my number out of no option given to me. I find that airtel is not public friendly anymore. The connectivity of internet is definitely found to be cheating. When i recharge for 4g, i often get 3g services almost 70% as indicated in my device. Why does airtel want to cheat public?? Despite of my constant request to airtel outlets/retailers - i have found harsh behaviour of them towards me. Most of the airtel outlets have staff with heavy ignorance in explaining customer friendly doubts. I still want to know, why am i deprived of rs.244 & 399 offers?? I need a genuine reply.

Hello sir,
I have been requesting airtel for past four years to provide basic network signals at my area. It is no surprise to say that there is complete network outage at gandhi nagar area.
Airtel nodal and appelate provided me written email confirmation that they will resolve the issue last year 2016. But they r not responding to these seriously

I have used airtel dth last 4 years and my account no is [protected] (Mobile no [protected]). Before 3-4 months i have a problem in received signal and airtel customer representative come to my home and he checks the signal and tell me one part is needed changes and he charges rs. 500 with the service charge. Now today i face the same problem (No signal received). My previous local cable service solves that kind of problem without any cost, but airtel charges any reason call the customer representative, if that is their fault! That is very chip business policy.

Lodge the complaint since dish was not working. Person attended and changed the part of dish without informing, which is not at all acceptable.

How come airtel service provider can changed the parts as per his convenience. They changed the part and ask for money. It's not their responsibility to explain the problem & after concurrence of customer changed the part

Name of person - sameer
Service provider - mahima infotech
Customer id - [protected]

I also complaint to airtel but there is no proper response

Mahesh rege
[protected]

Hello! I have forgot my airtel mpin registered vide mobil number [protected]. I have downloaded the airtel app after that i have charge the wallet with rs. 670/- now i want to charge my postpaid airtel number [protected] but that needs mpin which i forgot. After wards i submit my first name, last name and date of birth also but it blocked the account. So i requested your good self to solve my problem so that i can paid bill for my postpaid phone. No. [protected].

Dear team airtel,

I mr. Shamshuddin. Sayed from thane maharashtra having airtel prepaid connection no. [protected]. I lost my mobile yesterday, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.
The airtel team can contact me on my alternate number [protected] or [protected]@gmail.com for further communication.

Thanks,
Shamshuddin. Miran. Sayed