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Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
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Airtel reviews & complaints page 1212

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S
Shehajpreet Singh
from Bulandshahr, Uttar Pradesh
Jul 25, 2017
Resolved
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Resolved

Website: www.infinity-cs.com

Dear sir or madam,
Infinite solutions have taken my number from shine.com and now they are not reply and if they are picking then they are shouting on me and threatening me and saying that they wouldn't give me a refund.
They have called me from number +[protected].
They are now saying to give me a refund after 3 months and even saying wouldn't give a a refund if i keep calling.
Kindly loook though this matter. Because i need my money back.
Thanking you
Shehajpreet singh
Sep 8, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 25 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    Rakesh 3215
    from Bengaluru, Karnataka
    Jul 25, 2017
    Resolved
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    Resolved

    Address: 530032

    I purchased new sim card sim no[protected]u and mob no [protected] but my sim card rejected when i asked customer care they said u hv reached ur maximum limit of sim on one id but there is only three active sim on my id then why it is rejected why customer care r not accepting that it may be the fault of sim or airtel technical issue. Why they not tried to reactivate to the sim to check whether it is airtel technical issue or not worst service by airtel customer care they r be very rude n do not give helpful answer.
    Sep 2, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 25 July 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 30, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 25 July 2017 .

    We tried calling you multiple times to get additional details to enable us to address your concern.
    However, there was no response.
    We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      Vikas Bahl
      from Bengaluru, Karnataka
      Jul 25, 2017
      Resolved
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      Resolved

      Address: 122002
      Website: AIRTEL

      I have applied twice in the last two months, for broadband.
      The first time the agent took a cheque and documents, tried for three days could not provide the connection

      Second time was just 4 days back, the agent took documents and cheque, and has disappeared, cant be reached on phone.

      Most of the airtel agents are frauds and cheaters,
      Airtel does not seem to be worried about the competition killing them,
      The service is atrocious,

      I am located at 121/91, silver oaks. Dlf phase 1, gurgaon.

      My contact no. Is [protected]
      Sep 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 25 July 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 30, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 25 July 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        E
        ee_lced
        from Nagram, Uttar Pradesh
        Jul 25, 2017
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226024
        Website: your internet is not working

        Internet services of airtel connection number[protected]
        The complaint has been made for non functionality of the above said number so many times but internet services are interrupted and official work has suffered badly the complaint has been emailed since 19/7/2017.
        If you are not able to resolve the complaint kindly take your system out and we dont need your services
        Regards
        Sep 2, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 25 July 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          satcha
          Jul 25, 2017
          Resolved
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          Resolved

          Address: 700002
          Website: 121

          Dear sir
          I had updated my airtel sim yesterday from old to new 4g, after little while i had received one message from airtel that your sim will be activated shortly but, after that i didn't get any message from airtel and my old sim had been deactivated, after that i had checked my new sim in 4g phone, there was showing that it is activated but network was not coming then i had talked with customer care about it and she just said your sim is active but if you want to any other information send message arc pin code to 121 and did that too but, did get any information. Still now i not getting network on my sim and i am helpless to call anyone from my number. Please help me to get network on sim.
          Aug 30, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 30, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 25 July 2017 .

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            Prveen Chothe
            from Dharmsala, Himachal Pradesh
            Jul 25, 2017
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            Address: 415311

            I have a two Airtel numbers instead of MH number I have done recharge on Tamil nadu number. Plz do recharge on MH no

            Wrong no : [protected] Tamil nadu no
            Correct no: [protected] Maharashtra no
            Amount : 399
            Transaction I'd :[protected]

            I m an regular customer for Airtel so plz address my issue as soon as possible
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              S
              syamala dora
              from Mumbai, Maharashtra
              Jul 25, 2017
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              Hi,

              I have postpaid number [protected], which am using more than one year, and paying bill in time. But am not receiving any receipts for my payments.

              Please share the receipts from the month of April to till this month, its required.
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                R
                Rajesh Anju
                from Gurgaon, Haryana
                Jul 25, 2017
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                Address: New Delhi, Delhi, 110052

                We are facing a severe call drop and voice loss problems on both of our numbers, i.e. [protected], [protected] and it's really difficult to reach your customer care executive through numbers like 121. kindly do the needful att the earliest.
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                  J
                  jkirankumar.2006
                  from Bengaluru, Karnataka
                  Jul 25, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411048
                  Website: www.trai.gov.in

                  Date : 25/07/2017
                  Mobile no. [protected]
                  Complaint description:- as per telephonic offer by airtel customer care - i was port my mobile number [protected] idea-airtel on 8th july 2017,
                  My service is starting from 19th july 2017, but from starting day there is always network issue and always issue in 4g internet speed. And as per timely discussion with airtel customer care under complaint no. 77930390, 77938529, 77938735, but after 4days thay are not yet solved this issue, and i just talked with customer care they are talking arrogantly and told me your complaint is denied,
                  After that i told him please guide me the process of postpaid to prepaid transfer, then he is told you can not process it before generate the bill. You need to go our airtel office to process the postpaid to prepaid.
                  At the time of porting and after porting there is huge difference in service and customer care language.

                  After 5 days airtel not yet solved my problem, call breaking, voice cracking, 4g speed is just on paper/offer, it is actual less than 2g speed.

                  Please solve these issue or refund my 3 months bill amount until i port my number into other network.
                  Aug 31, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 27, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 25 July 2017 .

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 31, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 25 July 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Aug 29, 2017
                  Updated by jkirankumar.2006
                  Date : 19/07/2017,
                  Mobile Number : [protected]
                  Description :
                  After Showing Advertisement on Television, and at shop, I port my number from Idea to Airtel, but I found there are many problems in Airtel Network when using, From Date of Start I regularly followup with Airtel Care on 12118 but They are always gives me fake commitment and After 40 days of Service I am still facing same problem and they again need 60 days period, When I was launched complaint on 19th July they are not taken seriously and tolerate my request.
                  Sir, Please give me Approval of Port My Number to Idea, I am Ready to Pay Remaining 2 Months Payment but I don't want to Use Airtel Service.
                  Because after 40 days I really Harassed due to Airtel Service, I have taken 50, 000 Loss in my Business because I can't Call to my Clients on Time.

                  Ex.- 1.) When you want to Call Someone you need to try to call him for 30 min. after 30min. call will connect.

                  2. if you want to try pay any online payment, using online app like You tube. You need to special time to see 2 min video - in just 30min. or 1 hr. on 4G NETWORK.

                  3. After this Harassment, you want to call Customer Care you need to try this call for MORE THAN 100 Times, And After connect to customer Care they are give me Some Affiliate Officer Mr. Sahani's Contact Number, And After 40 days all they are useless.

                  Airtel is Always is Providing Fake Commitment, please Ban This Network. and please give me approval to PORT my Number.
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                    S
                    sshyamkumar88
                    from Chennai, Tamil Nadu
                    Jul 25, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600016

                    Myself s. Shyamkumar i have bought a airtel dth prepaid connection id[protected]. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me this product. I have my every right to recharge my account whenever i want as this is a prepaid account. Why should i pay maintenance charge without any maintenance work. If this continuous i will change my dth connection. I have checked other dth connection they are not charging any money for late recharges. Airtel stop cheating us always kindly take necessary actions to avoid such a fraudulent action from airtel. Hoping for better solution.

                    Thank-you.
                    Aug 30, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 30, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 25 July 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Spriha Awinpushpam
                      from Chennai, Tamil Nadu
                      Jul 25, 2017
                      Resolved
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                      Resolved

                      Address: 560076
                      Website: Airtel

                      I bought the rs 399 plan (Unlimited local+std +84gb data for 84 days)
                      However money is still being cut from my main account. And i only received 2gb data for 28 days. I called the airtel customer care however they refused to help. They only kept repeating some policies and saying "madam aapko jaankari dena chahta hun". Instead of solving my issue the customer service guy kept telling me about random airtel policies. It has been a very disappointing experience.
                      Sep 2, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Jul 26, 2017
                      Updated by Spriha Awinpushpam
                      Ok please do that.
                      I got 1 call from Airtel yesterday. However your representative said its not her department and she will get the prepaid department to call me. which hasn't happened yet.
                      I haven't received any resolution
                      Verified Support
                      Jul 30, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 25 July 2017 .

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        ANUJ MAYANK
                        from Gurgaon, Haryana
                        Jul 25, 2017
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                        I paid airtel postpaid bills on 21st july 2017 via airtel money app while cashback offer upto Rs. 75 was going on however didn't yet receive the cashback - could you please check it:

                        Rs. 659 via transaction id.[protected]
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                          I
                          Inakollu
                          from Hyderabad, Telangana
                          Jul 25, 2017
                          Resolved
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                          Resolved

                          Address: Prakasam, Andhra Pradesh

                          It is to inform that kiddie club service has been activated on my mobile with out any request and rs.99 has been deducted from my account. On 22nd july, i complained about activation of sports vedio and deduction of 99 rupees and also regarding sctivation of hotchillies and deducting 35 rupees. But it was not corrected. Inspite my efforts no care was taken to rectify the mistake nor to prevent it. It is very disturbing in addition to financial loss. I hope immediately corrective steps could be taken
                          Yours
                          Ivreddy
                          Aug 30, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 25 July 2017 .

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            L
                            Lokesh Anand (Zake)
                            from Noida, Uttar Pradesh
                            Jul 25, 2017
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                            Address: 110037
                            Website: www.airtel.in

                            Hi
                            It has been 6 months i am having problem with 4G airtel but customer service people still giving fake promises and did rude behaviour.
                            No resolution and still seeking help
                            Mobile-[protected]
                            Name-Lokesh anand
                            The supervisors over the phone denied to transfer the call to complaints as well as promised that their technical team will visit.
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                              S
                              subham92
                              from Guwahati, Assam
                              Jul 25, 2017
                              Resolved
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                              Resolved

                              Address: 700156

                              Hi,

                              I have recharged with rs 899 on 23rd june, 2017 with benefits o[censored]nlimited all calls and 2gb data/day for 70 days.

                              Now after one month on 23rd july, 2017 the customer care told me that i have used the weekly quota of 1200 mins and so i can call again from 24th july, 2017.

                              I was not able to call on 24th july, so i called customer care again and this time they told that you have used your monthly quota of 3000 mins and so you will not be able to use free mins.

                              I called again on 25th july since it is more than a month from 23rd june, and this time they were confused and they dont know what to answer. After 3 times calling they told me that i have used all mins of 70 days.

                              Please take a case in name of airtel and refund my rs 899 i paid to them when they cant provide service to me.

                              Thanks.
                              Sep 18, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 25 July 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                K
                                kbalota
                                Jul 25, 2017
                                Resolved
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                                Resolved

                                Address: 400092

                                Dear sir,
                                With various visit to the nearest gallery at borivali my network issue is not solved. This disappointing that you promise to be the best network provider which is not. I am facing the network issue in my handset nor the customer service people nor your gallery people are able to resolve is issue. Even after various calls the network department is not solved.
                                Kindly look into it urgently.
                                Sep 2, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 25 July 2017 .

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  T
                                  Tapas Bala
                                  from Churachandpur, Manipur
                                  Jul 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: East Singhbhum, Jharkhand, 831001
                                  Website: www.consumercomplaints.in

                                  I recharged my this airtel no with rs549 on july 14, 2017 through paytm order no [protected] at 11.10am with wallet txn id [protected]. Although my calls became free but then my main previous balance on the airtel no was 29 which became zero saying that they have deducted the balance because of internet charges. Now for what have i recharged the phone with 549. Airtel is known for these emptying the balance type of activities. Please rectify it and provide me the service i have paid for otherwise repurcations will be legally oriented. Because this is not the first time i have launched the complaint for the same.
                                  Thank you.
                                  Regards.
                                  Dr tapas kumar bala
                                  Sep 1, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 25 July 2017 .

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    A
                                    annuq
                                    from Mumbai, Maharashtra
                                    Jul 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Faridabad, Haryana, 121003

                                    I bought a duplicate sim for my number [protected] on 22nd july, 2017.
                                    I was told that it will be activated after 4 hours but till now it has not been activated.
                                    I went to the airtel store, they told that some request is pending from there side and by monday it will be activated. No action has been taken till now. I cant even call the airtel customer care to make a complaint since there are no signals. I have been using this number since last 1 year and now unable to make any calls.
                                    Kindly look into the matter at the earliest.
                                    Sep 8, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 25 July 2017 .

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      sravanksai
                                      from Bhubaneshwar, Odisha
                                      Jul 25, 2017
                                      Resolved
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                                      Resolved

                                      I have registered for airtel secure plan for rs 49/- as monthly renewal plan to secure
                                      My phone, if any physical damage happens to my phone unfortunately, then i can climb it, its been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of june
                                      I never have been careless in my handling of the phone, you can check the condition of the phone. It is still has same new finish. However, i was never aware that slipping of phone as to be some specific occasion until i heard that my claim has been rejected due to my carelessness.

                                      May i request you to look into concern as after 10 days of rigorous follow up i could register my claim and after 15 days of picking the device, i have been told that claim is rejected. I have not taken this secure services from insurance provider and i dont want to hear their lame excuses. I am going to proceed with legal option if not taken my request seriously.

                                      Hoping to hearing from you soon.
                                      Aug 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 25, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 25 July 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jul 30, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 25 July 2017 .

                                      We tried calling you multiple times to get additional details to enable us to address your concern.
                                      However, there was no response.
                                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        Sandeep kumar M
                                        from Bengaluru, Karnataka
                                        Jul 25, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560036
                                        Website: /airtel.in

                                        I'm using nortel from long time, because of quality in service. But i'm loosing that hope.

                                        Last month i got post paid bill around 245/- i paid on time and it is not reflected, i thought it is failed, i again paid, like this i paid five times,. It became more than 1000/- till now. Still no use, problem not solved.

                                        They always claim, we are looking into this issue, a standard statement.

                                        It. Is all their mistake, but they discontinued my outgoing calls, why should i worried because of their mistake.
                                        Aug 28, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 28, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 24 July 2017 .

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        KarishmaChauhan
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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