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Last updated Dec 2, 2022
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Hello,

Please temporarily closed my Airtel number as I have missed my sim and one one can misuse it. Please do it on priority it would be really great.

Regards,
Anu
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Hi there,
    I have been facing the network issues and call drops with airtel number. I have raised the complaints so many times but of no use. They closed my complaints without the proper reason. First i thought that is my phone problem and changed the phone still i am facing the same issue.

    The last mobile phone i checked in lenovo k3 note and now i am using asus laser 3 handset.

    Location where i am getting more frequent problem:
    #56, 3rd a cross, svg nagar
    Moodalapalya, bangalore
    Aug 3, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 18, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 14 June 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Jul 03, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 14 June 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I had launch a complaint of no signal problem in airtel dth on 11th june, 2017 but not get any service from their end. All the representative give only fake assurance from last 04 days. I have already recharged for 01 year. But they have told that i have low balance & i have to recharge to solve this problem. I recharged my account but problem not solve. Can i get justice???
      My details - airrtel dth id - [protected]
      Aug 6, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 14 June 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jul 06, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 14 June 2017 .

      We tried calling you multiple times to get additional details to enable us to address your concern.
      However, there was no response.
      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

      Regards,
      KarishmaChauhan
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        [protected]
        We have launched the complaint that everyone except us are enjoying the dth service uninterrupted. Only airtel is having a problem, we asked to send a service engineer. Every time we requested, they assured that the request will be solved within 12 hours but it's the 18 th day from the first complain.
        No appellate also responding. Everytime it is repeatedly repeated.
        Will say that i have never expected or experienced such ghatiya service from any provider.
        Chintan shah
        Aug 6, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post, dated 14 June 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Jul 06, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 14 June 2017 .

        We tried calling you multiple times to get additional details to enable us to address your concern.
        However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I upgraded my airtel 3g sim to 4g, the moment it got activated i am not being able to send any messages. I am not being to even access "*121#". So, i called 121 for check 'my offer' section. I activated the 399 rental which whas unlimited calls and 1 gb per/day for 28 days. I recharged via online payment. But, i haven't received any message since then. Moreover, i am not able to send any text message to anybody. When i check my bank account's balance, the money was successfully transfer to airtel.
          Jul 19, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post, dated 14 June 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jun 18, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 14 June 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Airtel — Mob no.9301782062 internet nahi chal raha.

            Dear sir/madam,
            My mob no.[protected] internet nahi chal raha hai. Maine custmer care se bhi bat kiya tha 12.06.17 ko usne bola yaha se koi problem ni hai. Aapke mob me net chalu h.
            Gprs setting naya save kiya fir bi ni chal raha h.

            Data balance 26mb validity 13.06.17 tak tha fir bhi internet ni chal raha h.
            Ye problem approx 10.06.17 se aa rahi h.
            Handset - spice xlife-431q lite...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            In my airtel bill for the period: 05-may-2017 to 04-june-2017 bill no:[protected], it was showing i send international sms to the number:[protected], 4 times. Details below:
            17/may/2017 00:18:[protected]
            17/may/2017 01:20:[protected]
            17/may/2017 02:21:[protected]
            17/may/2017 02:33:[protected]
            18/may/2017 23:22:[protected]
            18/may/2017 23:33:[protected]
            But i haven't sent any sms to that number and i have no idea about that number. When i checked online the same number found for fraud in airtel's other customer complaints too. I guess it's a fraud from the company. They have charged rs30 for that 5rs per sms.

            I want to know, why the company is cheating with its own customer and how can i sue them.
            Since this is not the first time happening and i have seen such cheating with my other number as well and i have also seen such complaints against them by other customers as well.
            Jul 19, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 14, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 14 June 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 18, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 14 June 2017.

            We tried calling you multiple times to get additional details to enable us to address your
            concern.

            However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I would like to bring this to your attention that money from my main balance is being deducted for data usage even when data balance is there.
              This happens everyday around 11:45 pm.
              I don't know if there is bug in your system/app or your doing this knowingly in such a way that remains unnoticed by the users.
              Even i ignored these deductions for a week or so. It was yesterday that i noticed that they charging even when i have data left in my account.

              It also shows different data balance sometimes. I have attached the screenshots showing that.

              Please look into this matter as soon as possible because i think there is a serious bug in my airtel app.
              +4 photos
              Jul 25, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 15, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post, dated 14 June 2017 .

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Jun 22, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 14 June 2017 .

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Airtel — Unable to recharge online after porting

                I recently ported my number from airtel mp and chhattisgarh circle to airtel kerala circle and since the day it got activated, i am unable to recharge online through paytm or my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible....
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Hi,
                I have done recharge of rs 146 today about 11am from my sbi bank account online but i don't receive the balance or any msg on my airtel number. Whether balance was deducted from my bank account. What is the problem? And what should i do?
                I have wait for 1day but there is no reply from airtel. Where my recharge amount gone. Airtel gives bad service.
                Please consider.
                +1 photos
                Jul 20, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 14 June 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  My service number is [protected] with airtel dth connection. I have a hd dvr set top box and regret to say that i a customer almost 10 year old.

                  Off late, there is a series of complaints to which the airtel staff is not paying heed to. My set top box has been replaced few months back paying the full amount. It is under warranty and a full year subscription has been paid with 239 days of service left as on 13th june 2017

                  We lodged a complaint on 23rd may (Complaint no.[protected] stating the poor performance of set top box, hd channels not working and recording cant be done on dvr. After days of complaining, the engineer visited and concluded that the set top box (Which is under warranty) is not functioning properly. When asked to replace the set top box, he demanded money saying that the said model has been discontinued and we need to upgrade to a higher model of set top box.

                  Again a new complaint was lodged on 9th june (Complaint no.[protected] to which we have been harrassed. Every day, since last 4 days, they say engineer will visit us but no one even attends the complaint.

                  I would like to know, as a customer, am i at a fault if airtel has discontinued any model of their apparatus? And if the same needs to be replaced, why do we need to pay for the equipment which is under warranty?

                  All these companies think that the customers are # and they can loot in one or the other way for the losses they incurr on bogus competition.

                  When ever we call the customer care number, we are told " nischint rahiye ". What does this mean, when you cant bring a solution to a customer?

                  I think, i will leave airtel for ever and will never let any close friend or known person to opt for airtel in future.

                  They are still trying to bind us for another 12 months though our services for a period of 229 days is still paid for...
                  Aug 7, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 14, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 13 June 2017 .

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Jul 06, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 13 June 2017 .

                  We tried calling you multiple times to get additional details to enable us to address your concern.
                  However, there was no response.
                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Airtel — Broadband instruments

                    Hello there,
                    I got a broadband connection from airtel. However, they took money 17 days ago and promise to give landline phone on next day.in between, i had made a hundred calls and them simply not providing. They giving some numbers that never response. I am from indore, mp.

                    I try to contact several airtel sites and complain nothing work.

                    In this country except taking everyday new tax, is government...
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                    Sir, we had cancelled postpaid plan but but we had not get our rest of balance. We want that you should gave back our money left. We had earlier complainted also but we get no response. Please pay some heed to my complaint. Please sir do us an favour. We are trying from since a month. This is humble request to u
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      I purchased a new 4g sim[protected] for mobile number [protected] and have been waiting for activation for the last 5 days.
                      I dont know why its not activated as yet and would appreciate your help it getting it activated at the earliest.
                      Please let me know what number i can call to resolve the issue as i am unable to find a support number to call.

                      Thanks.

                      V. George
                      Jul 19, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Jun 13, 2017
                      Updated by vgeorge
                      Airtel Mobile number is [protected]
                      Verified Support
                      Jun 14, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 13 June 2017 .

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      KarishmaChauhan
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jun 18, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 13 June 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        My sim card stopped working 2 days ago. I had the sim replaced from paper mills road, perambur airtel showroom. The new sim was activated today (13 june 2017). However i am unable to receive any sms and also the recharges that i made after the new sim activation is not getting reflected in my account and no notifications also for the same. I am able to make and reveive voice calls and the internet is working fine as well. I am not able to recharge and also receive sms. Please help me urgently on this issue.

                        My mobile no: [protected]
                        New sim #[protected]u
                        Jul 20, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 13 June 2017 .

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          My self kaushik ghosh using airtel prepaid no [protected] and postpaid no [protected]. I am using 4g sim 4g handset i also use 4g data pack but airtel provides us poor 2g it's showing big e on display, why they charge us for 4g where they are providing without g. Since last 2 month their poor voice quality also drop and call dropping problems also growing. Actually airtel cheat with customers. I also complained too many times but till now problems not solve. So please advise me what should i do?
                          +1 photos
                          Jul 24, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 14, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post, dated 13 June 2017 .

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          KarishmaChauhan
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Jun 18, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 13 June 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bhartiairtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Sim No.[protected] यह मेरी नई सिम है इस में मुझे 70 GB Internet दिया गया था 70 दिन के लिए 1GB PAR DAY लेकिन अब 15 दिन में ही मेरे पास संदेश आने सुरु हो गए है कि आपका Internet balance समाप्त हो चूका है क्रप्या नया रिचार्ज करवाया
                            क्या ये आप के विज्ञापन में धोखा था ? वास्तव में आप ने धोखा बेचा है

                            एकदम झूठा विज्ञापन
                            Aug 10, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Jul 04, 2017
                            Updated by bl jhajhria
                            आपने पहाड़ बताया वंहा कंकर भी नहीं मिला
                            Verified Support
                            Jul 04, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 4 July 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Jul 04, 2017
                            Updated by bl jhajhria
                            i am writing you on 13 june but not sulation my problem
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I have wrote this mail to inform you that i can't activate hellotune service on my no and there is no response from your service centre or call centre.. I have visited soo many times but still there is no solution for it. Everyone was just giving explanations and arguments no such solution is provided by them so what is the solution of it???
                              I want and otherwise i will close this number..
                              Jul 26, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 18, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 13 June 2017.

                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 25, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 13 June 2017 .

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Hi,

                                I want to escalate on poor service for the fault on my phone no : [protected]

                                Issue - 4g data not working or very very slow on my iphone 6s.

                                I had been following up with airtel for more than a week now but no resloution yet.

                                Here are the details :
                                05-jun : called up 121 helpdesk. Explained the prob in details. Assured that the problem will be solved asap
                                07-jun : nothing happened, so went to airtel store in whitefield bangalore. Assured that the technical team has been involved and the issue will be resolved in 24 hours
                                08-jun : got a call from technician (Sureshkannan kannan), fixed an appointment for 9am 09-jun
                                09-jun: technician didn't turn up, called suresh to know that he won't be able to make it. Finally came around 1 pm
                                Technician put another sim in my phone and the data was good. He spoke to his team lead who told that there is some change in account settings done by mistake, the issue would be resolved within 24 hours
                                10-jun: no updates, sent a message to technician for update.. No response
                                12-jun : issue still not resolved, sent a message to technician for update.. No response. Called him multiple times, didn't pick up.

                                Can you pls pass on the escalation contact, the service on this case has been very poor. Also, the response from your technician sureshkannan has been quite dismal. Didn't come on fixed appointment time, don't have the courtesy to reply to message or calls.

                                Pls assist in resolving this asap. I had been your post paid customer for last 6 years. I don't want to terminate my connection just because of this bad experience. Pls advise if you are not able to assist.

                                Rgds
                                Rajneesh
                                Jul 24, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 14, 2017
                                Airtel Customer Care's response
                                Dear Rajneesh,

                                This is with reference to your post, dated 13 June 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 18, 2017
                                Airtel Customer Care's response
                                Dear Rajneesh,

                                This is with reference to your post dated 13 June 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  I am using your post paid service from last couple of years, and now that i want to convert my post paid into prepaid, for that i already paid bill of 900 as was told by customer executive and rest 300 which was already late payment charges, but till date same has not been adjusted. And payment of 900 is not getting entered in system due to non adjustment of waver of 300. Can i expect resolution by eod or i will stop using your services and will take this matter to trai/dot and other telecom authorities.
                                  Jul 25, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 13 June 2017 .

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jun 18, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 13 June 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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