Airtel Complaints & Reviews

Hi

http://clientsitestest.com/ my this domain not working on huwai wifi hotspo

I have 4 airtel wifi device but same problem in all device

But if i am checking another isp like jio and vodafone and airtel boradband then working fine

Please help fast

[protected]
I am waiting for your reply

I have too many calls to airtel and hostgator but they not resposnd me

I had applied for mnp on my phone no. From airtel maharashtra (Prepaid) circle to airtel ncr (Postpaid) circle. It is so strange that even within the same company transfer could be such a hassle and that too from prepaid to postpaid.

The 1st porting request was given on 13th of may, 2017 in the presence of one of your agents mr. Vikas, ph: [protected]. He charged us rs 200 for the new sim card and informed us about the process. Tele-verification was successfully completed and we received sms regarding the same. The call that has to be made with the new sim to the number 59059 to complete the process was also made. The call dropped mid way as the network was lost. We made several complaints on customer care and they couldn't even tell us where was the delay or what was the current status of the request. After a month of follow ups from our side customer care asked us to file a new mnp request.

The 2nd porting request was given on 14th june, 2017 at the airtel store hong kong market, sector - 56 gurgaon in the presence of your employee mr. Nitin, ph: [protected] who charged us another rs 250 for the second sim. He assured us that number would be ported within a week and the previous rs 200 would be refunded in 2 days. Got a call from airtel guy (His number is [protected]) about a month back and he ensured that number will be ported but after that nothing happened. Again when i called him up on august 2, 2017 then he ensured me that number will be ported in next 72 hours but i am still struggling to get my number ported and airtel employees are not picking up my calls.

I have ported my number [protected] from airtel prepaid to postpaid. But there is no signal in that sim and my number has stopped already. I am loosing my loosing my calls and i am going to consumer forum against it.
This is such a bad service for us. Iam completely dependent on my phone.

Your associates pushing us to take postpaid and now no one is there to help me out. I request you to start my number immediately

Sir [protected] is my new bihar airtel mnp no. First this is delhi airtel no. And i apply this no. Into bihar airtel 21 july 2017 then it starts 26 july 2017 then i visit airtwl store then no recharge successful in this no and no msg send in this no. To another no. I contact airtel head patna then no reply me why???

I have 349 rs plan daily 1gb net free and all calls free
Daily 1gb net is not working total fraud
Just after using 5 minutes of net the message popping out as ur todays net balance is over

For linking aadhar card airtel service centre is charging 50 rs
But in website it is said that is free of charge

If this situation continues definetly i ll change the network

I currently live in noida and i use two postpaid numbers of airtel. One of lucknow and one of noida. I wanted to get my lucknow number converted to prepaid and so i called customer care and they asked me to visit nearest airtel store for the same. When i visited there they told me that my lucknow number could be converted to prepaid only from lucknow. So, again on my next visit to lucknow i went to airtel store and due to server issues they asked me to visit an airtel store in noida to get my number converted to prepaid. When i had a talk on customer care they clearly refused to get my number converted to prepaid from noida. Now unnecessarily i will be paying extra amount as my bill even though i don't use that number coz roaming charges are applicable on that number.
Lucknow number is+91-[protected].

Also, on my noida number the application is showing the payable amount to be 649 while the e-bill shows payable amount to be 200-250 l. On customer care they told me that it music be some technical issue and i have to pay 649 only.
Noida number is -+91-[protected]

I cannot research airtel card almost 7 days i call so many time in airtel customer care airtel executive say to me they are problem in network almost 7 days we are call so many time in customer care is have problem paper research if have problem why they are sell the paper chase card lots of people face this problem we want justice that's why we want to go nearest police station and register case against airtel company

I can not make call to any one and if anyone call me even my cell is in full network they here recorded message that the number you have dialled is invalid. I have lodged complaint with airtel so many times but noting resolved.

My communication is fully stuck due to this. There is no guarantee that i will be able to call any one as at any point i here the number you have dialled is in vaid. If a person is just besides me then also i heard this message.

So may people complaint that my number is not reachable even though i am in at one place only and my mobile shows full netwrok.

I have prepaid air tel gsm sim, and recharges for rs. 349/- for pack "unlimited all local+std calls and 1gb/day 3g/4g data with 28 days validity. T&c apply" on 05/08/17 but while i was calling on 06/08/17 message was "you are unable to call as your available balance is zero" i had checked my available balance which was shown as "zero" it was shocking to me. I had tried to call airtel customer care to get clarity on the issue, after a hard try of around 45 minutes i could be able to talk to airtel representative on 06/08/17 for clarity on the issue. I was informed due to "terms condition apply" to the pack (Which are totally hidden from the customer like me). And he registered my complaint (Complaint no-cbnrv[protected]) and informed that my calling services will be restored from 12am of 07/08/17, however fact was that i even did't use any call during that day.
Same case of "you could not call as your balance is zero" i had faced on 09/08/17 at 09:08am. I had called at airtel customer care at the same time during which airtel representative told me that me i can call 1000min local + std during a week starting from date of recharge subject to 250min / day max, and weekly limit of 1000min has been finished and call services will be restored after one week only i. E. On 12/08/17, while asking for confirmation my as on date call usage airtel representative cuts the call. And call services gets restored at around 9:22am of the same day.
My complaints are.
1. Why use world o[censored]nlimited in case of limited usage.
2. T&c written on the pack are not easily accessable to the customer to understand
3.in this case how weekly limit of 1000min or daily limit of 250min could be finished on 06/08/17 while i did't make a even single call during the day (And airtel representative refuse to respond on the call usage).
4. Same case briefed in point-3 repeats on 09/08/17 at 9:08am while i did't make any call.
5. How call service gets restored at 9:22am of 09/08/17 (Is it a play with the customer / customer's money) or metal torture / hareshment of the customer.
6. How service provider repersentative can cut the call without listening and issue resolution.

My question: what is the value of my money i had paid?, have i paid for getting pain???

Hope issue would be taken up with airtel appropriately so no further customer suffers like me.

Thanks
Best regards
Amit kumar
Airtel number: [protected]

Dear sir, i am penchalaiah from nellore andhra pradesh, i have been facing problem with airtel single. The problem is the signed is not constant, it shows full and all of a sudden it shows emergency!!!. It is happening very frequently and my callees are compiling that my phone is not reachable.

Please do favor.

Regards
Penchal
Padugupati. [protected]@gmail.com
Nellore
Andhra pradesh
[protected]

I am in jodhpur rajasthan, and using airtel services on my mobile phone no [protected] since 2003, from last two month too much call drop,, ver bad network, and i you want to talk on 121 airtel customer care then there is no option in there menu to talk customer care executive only you can know your balance and other things.

More than ten days i send a mail to trai but till now no reply.

And every one is facing same issue in this region (Rajasthan)

[protected] this is my customer id, i adopt this service by paying 1790 inr, they are very worst at their services talking rude on phone call...in base package i didn't get basic telugu channels i called and ask them they said for that i have to pay excess amount, i said i will quit,, their reply yes you can but no refund amount... So many false promises done by them... Please resolve my issue... Very pathetic service i don't want this service

Thanks & regards,
Avinash,
[protected].

It is hereby brought to your kind notice that i have ported my above mentioned mobile number to other telecom service provider on dated 04-08-17 but till date you are not leaving my number so that my number can be ported into my choice telecom service provider
Porting of mobile no. Is as per government rules and you can not hold the same in this manner
It is hereby also informed you that i have also recharged my above mentioned mobile number for rs 85, rs 26, and rs 20 after dated 5-8-17 through paytm and it is matter of great surprise that above amount has not been credited in my above mentioned mobile number services which is illegal and instantly same be credited in my account

Dear sir/madam,

This is rahul sinha the director of smart move academy (10+2, affiliated to cbse), located at village machwa, block panchdeori, dist gopalganj. Well i am having seven airtel corporate postpaid numbers for my organization.

From 8/8/2017 approx 1pm all seven numbers network is missing, and when somebody call on these numbers it says the incoming facility to this number is temporarily out of service, why is it sooooooooooooooooooo.

I talked to the senior executive of gopalganj, mr shahid ahmad, but he is not taking any serious step for rectification of my problem.

Please help me out, and yes let me tell you one thing from last 13 years i am using airtel and i am the regular customer of airtel, but this time i am very much unsatisfied with the airtel care.

I am sending you the last bill as an attachmnet what i had paid.

If you care for me and if single customer matter for you all, you can contact me on [protected]. This is also an airtel number, its working but the issues is with only 7 corporate postpaid numbers.

Numbers are:

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Pleaseeeeeeeeeeeeeeeeeeeeeeeeeeee help us out.

Regards,

Rahul sinha
+91-[protected]

I see my wife is always on the she talking to some body, so i know who is call him, out going call plsss help me out. I am so hurt about that i nothing can do, i want to my wife call list history, i love my wife lot so i cant tolerate of this non sens thing i [censored] could help me out this things, i hope u will help me, with out knowing my wife u help me

I recharged my airtel mobile number [protected] as top op of rs 600 through my sbi net banking account on 08/08/17as successful transaction with transactions reference no UH17591857 but I didn't receive any short of balance nor the money was reverted to my account

I have placed the request for reconnecting my digital tv lines as I have all the equipments with me and I was promised on 7th July 2017 that my lines will be reconnected within 24-48 hours.
It's almost been a month that I'm calling Airtel customer services everyday and each day I speak with the different manager and they promise me that my lines will be reconnected within 24 hours. Few names of managers to whom I had an interaction were : Brijesh, Gaurav, Jaswinder, Shakti, Vimal, Ankur, etc. Moreover I got a call from escalation team also and the lady from escalation team promised me the same thing that my lines will be reconnected within 24 hours.

None of them helped me as each day they lied to me that my lines will be reconnected. It's on the recorded call too. I'm highly disappointed and not happy with this type of customer service and one of the manager whose name also made fun of me as they thought the call was put on hold or mute but it was not.

Very very poor customer service and will not recommend Airtel to anyone as they takes months to solve one complaint and after that also it remains unsolved.

Moreover airtel is also stealing money by sending there engineers to my place

I have taken as airtel hotspot connection 1year ago, i have taken connection for rs.600.00 initially, always my usage of internet is very limited. Still i was paying as per post paid bill amount..

Last 4-5 months i am getting bill of rs. 850.00 though i use very limited and no intimation i got for change in plans.

I want to know reason company is charging me so much.

My hot spot no.[protected].

Regards
Shreekar.

I have bought one airtel 4g datacard for that address verification needs to be done.

For address verification he came and met my friend and got details.
Another day he called me he came and asked me address proof he verified everything.

He has given feedback as not completed. This happens for the third time.

After they re login again someone came when i was not in home and asked few details to my brother, but again he has provided feedback as not completed.

Dear sir, madam
In airtel 4g pack in my local area always remain in 3g sometimes it show 2g. Its limit speed is 10 to 800 kb per second maximum times 200 kb/s. I live in bhubaneswar smart city of india the speed of the airtel net is so slow. Even jio give me 1to 3mb per second. I'm so disappointed with the airtel network. How the network represent itself in advertisements it will be a wise decision to buy airtel sim but i think comparing with jio i have done a mistake by buying airtel sim.