AJIO Complaints & Reviews

Client ID: [protected]@gmail.com
I am in Egypt and want to gift some cloths for my daughter.
I am not able to log in.
From mobile, I am not able to place order.

Pls. resolve

regards,

KS Gandhi

1. I was placing an order for a pair of Nike shoes of ₹2957 via Google pay UPI on 4th February 2021.
The amount was debited from my account but the order was not placed, as the item is still being displayed in my bag.
2. 
I have mailed Ajio customer care repeatedly regarding the refund, but they keep delaying the process by just furthering the update date, and have provided no update for almost 10 days now .
 It has been really frustrating and taking a toll on me.
Complaint no on Ajio customer care : COM[protected]
Please resolve this issue and give me my refund.

I had placed an order with Ajio, which was partially cancelled from their end. I had used a special coupon of Rs.200/- given by ajio for cancelling a previous order which was prepaid. Now Ajio is refunding me the amount after deducting the coupon amount which is Rs.200/-less. The product cancelled is still on display, however they do not want to ship it or refund my full amount. This is cheating & highly unethical.

I didn't received my order yet but it shows as received
What I have to do now
We enquired in near by deliver center but they said the was returned to ajio
And we want to get our product back
What's the solution

I was buying a bag from AJIO and made payment through google pay upi . Amount got debited but order not placed

I have ordered a anarkali suit but colour was not same as shown in the image. So I returned. Refund has been initiated shown bt refund is not credited in my account. please help

I got refund from ajio which was showing in my ajio wallet after two days i got disappeared and my email id was showing different. I am very dissatisfied. I don’t trust this website anymore.

I didnt get refund amount to wallet even bank also...but itz shwing like refund has been initiated order id-FL[protected]

Lazy People of ajio, didn't care about there customers
I am getting EAN number mismatch error while exchange pickup i am whenever i apply for exchange for my order it gets ean number MISMATCH error while exchanging by courier boy.
Order ID:FLO[protected]
Exchange ID:EX[protected]

Two complaints have been already filled by me regarding the same but no response.

Complaint ID: INQ[protected]br...

I've ordered a product from Ajio but it didn't fit me well so I've raised a refund request. It's been more than 20 days and no refund has been credited. Their customer service is absolutely pathetic. Worst experience. They do not provide any update regarding my refund.

I ordered 4items from Ajio app. 3 of them were received. The fourth order showing as delivered. But I haven't received yet.

I've made some purchase and did the payment through my debit card but money isn't return to wallet yet. even customer care is not receiving call.
date of purchase and cancellation: 6th march 2021
so I request to refund or manage the amount in my current order.

My order no.FL[protected] ..which has been cancelled on 14 Jan'21 at your own reason and not return my refund amount rs542 as of now after doing so many follows up with your so called customer care executive both through mails as well as on your customers care no. on mail they will not revert back to me and over the phone every time executive tell.me a different story and close my previous complaint and raised a new one. I really don't understand what kind of services you are provided to your customers.. also adding one thing that I made this payment through my credit card whereas as per your records I don't what mode of payment..I am quite sure that I have to fight so much to get this money back...
I am highly frustrated with Ajio and your services..i really want to share my feedback that your are having a pathetic after sale service..by which I will not to do any future shopping with you and never ever recommend to anyone..you guys seriously want to learn from other online merchants that how nicely they treat to their customers

Online shopping application AJIO.
I ordered a shirt from ajio app on 23rd of January. I received the product on 26th of January and i placed a return request. But i cancelled the return request on that night only. But the very next day the delivery boy came and take the shirt saying he got the order for return my uncle given the shirt with out asking me then i called the customer care then they said sorry for the miscommunication the shirt had been taken and is in transit and i will get refund . On 3rd feb again i called the customer care for refund status then they said my problem will be resolved on or before 5th Feb but i didn't get any update from them . This is the worst service i have ever seen
The shirt has been taken and i also didn't get any refund till now. Please consider my request and resolve my issue as soon as possible.

I have requested ajio to delete my account but after about a month no step has been taken.

My ajio account was hacked. and i had money in my ajio wallet. They changed my email address and then phone number. Ajio customer care support is not responding at all. i’ve emailed them a lot of time.

I ordered a puma jacket from ajio, but because of the size being a little smaller I returned it through the app with all labels and tags but no refund was issued even after multiple complains .
I have also attached return receipt below.

I have not received my refund amount worth ₹4157 yet and it's been a month. Order ID: FLO[protected] Return ID: RT29679451

I have order shoes on 9th January with prepaid amount..shoes not delivered and money also refunded. Now they are just giving complaint no. No refund are processing till date. They just fooling customers it seems new fraud started in online
Complaints no.(COM[protected])

Kurta (soch printed colorblock) worth 599 was returned on 11.1.2021 to the delivery team.

Refund not received yet.
Refund states be initiated on 15.1.2021 as per the app

Had approached consumer complaint wing of ajio, they had assured to resolve issue by 3.2.21 . The same is not yet resolved.