AJIO Complaints & Reviews

Scamming app. Not giving money back after returning the product. No one is arriving for exchange order. No proper response from cc except they raise useless tickets which end up on no response. For return they taking the item and not giving refund back

I didnt receive any service from ajio for my payment option through paytm wallet
And the payment was succesful to ajio
I didnt see any orders placed in orders section
Either refund my money or confirm my order

Hi,
I have returned the product frock which is sandal yellow colour but it has one week happened i didn't receive the money.raised to customer care also they also called me but till now i didn't receive it.attached acknowledgement slip.can you please raise my money back.

I haven't received refund amount for the dress. Ajio shows refund has been initiated on November 28.Its been two months but I haven't received any refund. I request you to process the problem and return the money to the
respective account.

Order details
Napra floral Embroided A line kurtha(Georgette)
Product code:[protected]_black
Order I'd : #FL[protected]
Return I'd: RT26568002

I was cancelled my this order for some reason..I didn't get it refund amount...plz let me know about re-funds.. when I get my refund and send me details plz...my refund reference id :20201228111212800110168058070807815

No one from the customer care is assisting properly. Its been more than a month that I am waiting for the refund.

My order with Order ID #FL[protected] was initiated for the refund process on[protected]. It's almost 80 days from the date of refund and my refund is not yet completed. I will wait till 28 Jan 2021 or else I am proceeding with a legal action against Ajio.

Refund of RS.763 was initiated on 9th Dec.2020 and till now i didn't received that refund.i called Ajio customer service and they gave me Refund reference number[protected].Please resolve this issue at earliest

I have done payment of rs 2322 from google pay id but my order is not placed

Respected Sirs,
I have purchased few products online from Ajio. Status about order, delivery everything was perfect until product was delivered. I Returned 2 of the products, return pick was delayed more than a week hence raised complaints & finally return pick up happened only on 21st January but still i see no change in status in App or refund is not initiated at all. Made lot if complaints in website but no response. Unable to reach customer care at all anytime. Im shocked to read such reviews in Google too about similar issues. As mentioned in text no acknowledgement slip too was issued while picking up the product. We were told we will get confirmation in mail but that too did not happen. Request you to please look into this. Im very sure many would have got affected like me. Raising this complain so that no more such cheating should happen. It around a month now & its not resolved. We have no option to talk to anyone in AJIO regarding this.

I am following up with ajio since December for the refund of the returned product that has already been picked up by Ajio representative in first week of December. The refund of product INR 957.40 is still not received.
No one from the customer care is assisting properly. Its been almost two months that I am following up for the refund.

Lastly, Ajio provided a reference number: PS2ZusEjGYEeuZfUOGZlKCjg, (stating that the above reference number is for the refund that is being processed from AJIO’s end) which when I checked and confirmed with the bank got to know that the referred transaction with reference number VHDF[protected] was settled on November 29, 2020 towards Reliance Fashion and Life style with reference number: PS2ZusEjGYEeuZfUOGZlKCjg by me I.e this was reference number for the transaction that I made while purchasing product from Ajio. Completely fraud! Kindly assist me with the refund

Sir, I have ordered products on Ajio and also bill paid through as Phonepay but now in the order details it is showing products delivered but till now I did not received any of my ordered product..

My order no. Fl[protected]
Mode of payment : paytm
TRANSACTION ID- [protected]
Amount- ₹1228
Was not received by me but the ajio app is showing it has been delivered so i want my money to be refunded as soon as possible...

Returned kurtas 1 month back..still refund is not credited in my account.kindly find below id and do the needful

Order I'd : FL[protected]

I have not received the refund amount for the returned item in Return ID RT28272742 . I've been trying to follow up on this matter, raised complaints several times with AJIO and had raised the return request on 24th Dec 2020. The item has been picked up on 26th December 2020. The Ajio app shows the status as return complete and refund has been initiated. Attaching the emails sent to Ajio customer care and the status in Ajio app.

Request an action from your end as soon as possible.

I was placing order rupess 2063/- on AJIO dated 21.01.2021 and used UPI method paytm for payment. Payment was done but my order is not placed . Here is the screenshot attached.

Payment done by paytm and I got debited 1387 rs from my bank account but order not placed on ajio app.
There's no response from coustmer care side.

My Ajio account credential was leaked from Ajio system and my refund amount was used by one of their individual to order a set of briefs amounting to Rs.652.
Even after reporting the issue to Ajio (complaint id - COM[protected]) with Address and Contact Details of the third person who has done the fraud, Ajio didn't take any action and I'm amazed to see how parcel was successfully handed over to the person as Ajio is saying the address and contact details in the order are fake.
It's been more than a month now and I've not heard back from Ajio despite giving multiple calls to their customer care where everytime I get to hear that the issue will be sorted in 1 week.

Please note original expected resolution was to be provided before 25th Dec, 2020.

Why my order was not confirmed?

Ajio has closed my account and on repeated requests is not activating my account. Please help on the same to get account back.
Please reach out to me @91-[protected] for helping me further on this.

I have purchased 7 products on 8 January 2021 with order Id:FL0221198*** by credit card payment. But at the time of delivery agent tell me all the orders are cod. So I called customer service and asked the details about it. They accept it's their mistake and provide solution within next 10 days. They return my all orders without informing me. So I was waiting for my refund, I called them 7-8 times but they said refund is in process. It's almost 12 days. They are repeating same thing. They didn't transfer my call to their seniors. They told me, we will arrange callback. I request you everyone, Please do not buy anything from this site. They are cheaters. They will took your hard earned money and you will get nothing.