AJIO Complaints & Reviews

I was placing order on AJIO and used UPI method paytm for payment. Payment was done but my order is not placed . Here is the screenshot attached.Kindly return the amount asap.

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Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was:
I would like to say that order no. #FL[protected]
has been picked up by Ajio partnered courier partner shadowfax Link to track ( https://tracker.shadowfax.in/#/track/[protected]FFDC423C2635A7133DF5/Rev/ ) also I have attached order picked up proof, but ajio is not updating the picked up status and not even giving my refund back
Thankyou

It occurred on: 15/01/2021

Update pickup status in ajio app and refund my money of Rs 424

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

prem sharma

Order Number: FL[protected]

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The status of my pre-paid order is delivered from 15th jan and I still haven’t received the goods I paid for, I have been trying to contact customer care center through emails and calls but nobody gives a damn about it. Can you please get this sort asap. And contact me on - [protected] and give me the update.

Sakshi Singhvi
[protected]
[protected]@gmail.com

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Team
I was placing order on AJIO and used UPI method google pay for payment. Payment was done but my order is not placed . Here is the screenshot attached.Kindly return the amount asap.
Aarzoo kaur
[protected]

Jan 17, 2021

Complaint marked as Resolved

Resolved

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I have returned 2 products, on 12th January, it was showing that refund will be initiated on 13th January, but till now I haven't got my refund.
What's wrong with ajio, why you are making people fool. I need my refund as sson as possible.

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My product was returned(taken) by the agent but now it's showing in ajio app that they haven't picked up it yet and I don't have the refund amount till now

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My order ID is #EX[protected] and Return ID is #RT26614971

There were 2 items and I have received the refund of only one item. The refund of product amounted at INR 918 is not received. My return was completed on December 1, 2020 and today is January 15, 2021 that i haven't received the refund amount.
No one from the customer care is assisting properly. Its been more than a month that I am waiting for the refund.

Jan 18, 2021

Complaint marked as Resolved

..

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Moin Manpur

Feb 4, 2021

I got 1 t-shirt from Ajio, I got a T-shirt without the tag in the bag, want to sent a return.

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I returned an order in November 2020 and I am yet to receive the refund! It's been more than a month now! Everytime I reach out to them via email they ask me to wait for two more days. I tried calling their customer care but it isn't directing me to an executive I can speak. What is this horrible customer service.
I am at loss right now because I need that refund and all they do is to make me wait.

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I placed my order and the amount got debit from my account but it show the order is not placed.

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Jan 13, 2021

Updated by Rithika Bs The order is not yet placed even after the complete transaction.

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H

Hdhjdnvs

Mar 19, 2021

Is your problem got resolved till date???

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I ordered a product in ajio. And requested for return for the product but still no delivery boy has not picked up the product for return. Pls resolve the issue.

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Address: House no : 460 , 5th cross,1st main road

I ordered full sleeve blazer on 8:03 PM but order is not showing.

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Jan 10, 2021

Updated by Jeevan S S Hassan I ordered a blazer in Ajio payment is done but it's not showing in order

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Address: Vaibhav Nagar, Hulkarni home.Belagavi

Website: Ajio

I ordered two lehenga at a time..one lehenga I cancelled it before it's shipping..Its been for 1 month I didn't get refund..I received refund for only one dress..plzz refund for another one dress

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It's been a month and a half I return an order and the next very day I got a message stating I will receive my refund within 24 hours.But till now I have not receive my refund.I place a complain through mail but didn't got any response.And I cannot connect through customer care number provided in the website.

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Today morning, I have ordered in AJIO APP. The money got deducted in bank Account. But Payment is failed in Ajio App. Still didn’t received the refund.
Please do the needful ASAP

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Jan 08, 2021

Updated by hemanth.nichena Sorry. I have done that in the afternoon.

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Website: ajio.com

I returned an item-Suit (Order ID FL[protected]) in first week of DEC'20 since then i have not received my refund of Rs. 2000 from Ajio.Order status is same as "Refund has been initiated" since the day I returned. I have filed many complaints regarding this issue on ajio customer care, but it was all useless.I mailed Ajio my issue but no reply has been received till date.

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Last month i ordered a hoodie from Ajio and found that the size was a bit biv so i returned the order( Return Id- #RT[protected].it shows refund initiated sine last month but the amount was not reflected on my account.please help

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Address: India

2 shirts which I ordered was cancelled by ajio and its been 2 months now. They have not yet given the amount. I tried contacting them .no response

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Address: GH-4/ 148, Meera Apartments, Paschim Vihar

I ordered a turtleneck T-shirt olive green in colour. The total cost was 539 including 150 for delivery charges.The money was deducted but no order was placed in the app.No way to reach customer care.I want complete refund of rs540

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Hey Debasis!

Thank you for getting back to us.

We are sorry to inform you that the refund for[protected] Trail Scout Panelled Low-Top Running Shoes under Return ID: RT23872179 is stuck due to a technical error. We have escalated the same to our Tech Team under Complaint ID: COM[protected] and we will get back to you with the resolution at the earliest. We truly appreciate your patience and cooperation.

Do give us a buzz or shoot an email for any other questions.

Thanks and Regards,

AJIO Grievance Officer

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Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560068

Its been more than 15 days since my order no FL[protected] has been placed...i have paid the money but neither my order is shipoed nor am i able to cancel it...i have also raised several complaints but issue still not resolved...

AJIO Complaints & Reviews

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AJIO reviews & complaints page 164

Payment done from paytm but order not placed on AJIO

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Update picked up status and refund my money

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Have not received a pre-paid order

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Payment done from google pay but order not placed on AJIO

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Refund

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Refund status

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Haven't received refund

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Refund

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Order not placed

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Return requested but product is not picked up yet

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Blazer

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I didn't get my refund yet

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Did not receive my refund

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Money deducted from bank account, but payment failed in APP

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Pending Refund

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I have not received my refund and it has been more than month

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Refund not given yet.. its been 2 months

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Turtle neck T-shirt

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Refund not processed since Sep 2020

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Order not delivered nor cancelled

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