Claimed

AJIO Complaints & Reviews

1
Updated: Dec 13, 2025
Complaints 4157
Resolved
292
Unresolved
3865
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 157

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
zaheda jaleel
Mar 13, 2021
Report
Copy

I ordered a Pink kurta set from Ajio and paid for it using UPI. The money has been deducted from my account but I haven’t received order confirmation and it is not showing in orders placed. When will I get a refund?
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ak3005
    Mar 13, 2021
    Report
    Copy

    I ordered a Kurta and churidar set from ajio. Today i received the parcel, containing only the kurta. I want ajio to solve my problem as soon as possible, cause tey are not picking up the customer care number.
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Mar 13, 2021
      Report
      Copy

      My order return I'd #RT31297261 its been a month..complaint is taken and closing it telling solved but not crediting the amount.. Ever time..2days you will get the refund but no those customer is pathetic...and not giving the amount
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nihu130
        from Gurgaon, Haryana
        Mar 12, 2021
        Report
        Copy

        I have placed order for shoes but i received different shoes so returned that pair of shoes on 4feb 2021 but didn’t get my refund yet nor i am get any update on email on call they are constantly escalating this issue giving new date every time.
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nihu130
          from Gurgaon, Haryana
          Mar 12, 2021
          Report
          Copy

          I have made payment through paytm upi but my order not confirmed and nir they refund my money talking follow ups from customer care but constantly asking to wait for 48 hrs and getting no resolution and its been 1 month.
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bittu.@and
            Mar 12, 2021
            Report
            Copy

            They debited money from my account but they didn’t provide me order I’d, so what should I do, it’s been 2 days and also they didn’t receive a call
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amishas373
              Mar 12, 2021
              Report
              Copy

              I've received a package which has written *orders on it and paid for both the orders, but there is only one item present inside the package. So, two items is missing which I've paid for.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vijaya B
                Mar 12, 2021
                Report
                Copy

                Am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 6th March 2021. Still the status is return attempted. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id .What the hell? I havn't got the money back in my bank account.
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RajKolk
                  from Kolkata, West Bengal
                  Mar 11, 2021
                  Report
                  Copy

                  AJIO.COM (Reliance Retail) not accepting return and refund

                  I had placed an order on Ajio.com on 22nd February 2021, the package was delivered on 28 February 2021, a few minutes after receiving and making payment of Rs. Rs. 1, 560 to the delivery executive of Ajio.com a return request was placed (on 28th February 2021).
                  A delivery executive from Shadowfax Kolkata associated / assigned by Ajio.com called me up came to my residence to collect the package from Ajio today (1 March 2021), while...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  A
                  Avinash_109
                  Mar 10, 2021
                  Report
                  Copy

                  Address: H. No:18-486/8, Malkajgiri

                  Hi Team,

                  i have placed order on march 5th at 11:18pm with amount of 1013Rs transaction was successful (Transaction ID- t2103052318129259687076) and amount got debited but i cannot see in order. could you please help me in getting my refund amount.

                  feel free to contact me on [protected] and mail id [protected]@mail.com

                  Thanks and Regards
                  Avinash
                  +91-[protected]
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Surbhi sangra
                    Mar 10, 2021
                    Report
                    Copy

                    Address: Online ajio aap

                    Ordered few item, payment done through dedit card, money debited from account, bt order was not placed, when try to contact their customer care through mail and calls bt they didnt respond back.
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kanch123
                      from Bengaluru, Karnataka
                      Mar 10, 2021
                      Report
                      Copy

                      Hi,

                      March 5th I tried ordering product from your site, amount got debited from my account and order didn't placed by saying payment failed.
                      I checked with my back after 3 days they confirmed transaction is successful from their end, it is merchant bank PPL have to check and revert money.
                      Amount debited is 1999.00
                      Later o ordered same product with cash on delivery.
                      Please check this issue with priority
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Z
                        Zara fatima
                        Mar 10, 2021
                        Report
                        Copy

                        I have been fraud by ajio .com
                        First I got a spinning win of worth 200, 000 then I got my points in my ajio points wallets after that when I placed orders my orders got cancelled and then I got a email regarding I've cancelled all my orders I did not make any such requests then when I got all those messages and orders cancelled I called ajio customer care they said it was a technical issue it will be fixed so ur not able to us the points then I got ally points deducted I request and called and also reverted through email that I didn't cancel please send me my products or refund my winning amount as per my polite requests I did not get any replies I have all the screen shots and emails and recordings if needed will share all those too
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shraddha kherade
                          Mar 10, 2021
                          Report
                          Copy

                          I had placed a order on 5th march but order was not placed and my money has been deducted Rs. 779
                          I want my money back
                          Kindly help me out
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pmulay
                            Mar 10, 2021
                            Report
                            Copy

                            Address: Dombivli

                            I ordered 2 items from ajio. For one of the products it is being displayed as 'delivery is being delayed' while 'delivery unsuccessful' for the other. None of the customer care numbers are reachable. I got a call from yesterday which was tele operated. My amount has been deducted for both the products at the time of purchase.
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chaitulouki
                              Mar 9, 2021
                              Report
                              Copy

                              Address: Plot no: 401,B-Block, Balaji Nagar, Kurnool
                              Website: Ajio app

                              I have ordered 8 products on March 7, 2021... Amount debited from my bank but order is missed... Payment done with phonepe
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saudade8Soul
                                Mar 9, 2021
                                Report
                                Copy

                                We tried to place an order on ajio Sunday evening between 5pm-6pm tried to contact them in many ways they're asking us to wait 24hrs to contact us every time. It was tough to reach the ajio customer care Seems like they're not concerned about the customers money.
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhavani Gowni
                                  Mar 8, 2021
                                  Report
                                  Copy

                                  Address: G. Yadavally, 3-81,near sidhu mobiles

                                  My product of return id #RT31800542 is picked already on date 3rd march but its not showing as picked in my ajio app and i didnt get my refund. And im getting calls from ajio members about picking my product but my product is already picked.
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Raj Sekhar.k
                                    Mar 8, 2021
                                    Report
                                    Copy

                                    I did transaction of 3430 indian rupees on March 5th 2021 for the purchase of trousers and leather belt on Ajio app. Amount has been deducted from my account but order is Missing. App is not at all showing such order.i even not received any confirmation of order.kindly look into this and take necessary action.
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pinks123
                                      Mar 8, 2021
                                      Report
                                      Copy

                                      Placed an order from ajio on 5th March, 2021 through Google Pay but it failed.. Still the amount was debited from my account... They said the refund will be done within 48hrs..till now I have not received my money... Kindly look into it as soon as possible..
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit