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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4141
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292
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3849
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 165

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N
Niti Rastogi
from Hisar, Haryana
Dec 27, 2020
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I placed order for blouse and my 644/ -rs was deducted and order was not confirmed.Inspite of repeated mails they are not refunding the amount
+1 photos
Dec 29, 2020
Complaint marked as Resolved 
Refund received
AJIO customer support has been notified about the posted complaint.
Dec 27, 2020
Updated by Niti Rastogi Refund not received
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    N
    niveditha gs
    Dec 27, 2020
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    Address: Anjanadri Nilaya Near Vinayaka Choultry Anand Layout Prashant Nagar

    I didn't get the product but the status is delivered and has already been paid
    +2 photos
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    Dec 27, 2020
    Updated by niveditha gs     Already been paid and didn't get the product
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      E
      Elilia
      from Delhi, Delhi
      Dec 27, 2020
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      My order canceled since a month but there is no refund yet iam trying to reach the customer care but after waiting 15m.. there is no response
      +2 photos
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        C
        C K Jangir
        from Powai, Maharashtra
        Dec 27, 2020
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        Address: CHHAGAN KUMAR SIKAR

        Please sir
        i will pay first and after get the delivery but your guys call me one time and show you get the product but untill now I get it
        if you need feedback please call me [protected]
        +1 photos
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          S
          Susmita Shilpi
          Dec 26, 2020
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          Website: A

          Wrong product delivered I had Oder lehenga but company ajio gave me a shirt Mt Oder id FL[protected]
          +1 photos
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          Dec 26, 2020
          Updated by Susmita Shilpi           Wrong product delivered

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            N
            Neha Anchliya
            Dec 25, 2020
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            I placed an order, refrence no.[protected]. But It got cancelled due to some technical error. The amount has been paid by my bank but my ajio app shows the order has not been placed and the items are in the cart itself. While contacting the bank they responded that they have made the payment. I should talk to the merchent. Do let me know about the order or refund. Or what to do.
            +1 photos
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              H
              Harshithimanshu
              Dec 25, 2020
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              I have returned my product. Ajio also initiated refund... But i have not received any refund amount...
              +1 photos
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                Y
                yogesh reddu
                from Powai, Maharashtra
                Dec 24, 2020
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                Ajio — Refund not received on my bank account

                Ajio Return ID- RT27480490 .Refund initiated on by Ajio- 15-dec-2020, Amount- Rs. 604.63.

                But till today 24-dec-2020, I didn't receive the amount on my bank account. My Bank name- punjab national Bank.

                I tried to contact with Ajio customer care ..but they not responding...

                I request the authority to take necessary action against Ajio and refund my money to my bank account
                +1 photos
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                Dec 24, 2020
                Updated by yogesh reddu                 Total account of refund is 1051.50
                Dec 24, 2020
                Updated by yogesh reddu                 Sorry iby mistake I have written wrong amount of refund .
                My refund amount is 1051.50
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                  S
                  Suprithavitha
                  Dec 24, 2020
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                  I made the payment through gpay and the amount was debited. But the order is not confirmed.
                  +1 photos
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                    K
                    Killari Rambabu
                    Dec 23, 2020
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                    My product has not delivered but showing status has delivered
                    AJIO customer support has been notified about the posted complaint.
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                      V
                      Varun tadimarri
                      from Delhi, Delhi
                      Dec 23, 2020
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                      A jacket ordered from ajio.com is not delivered to me yet but it is showing as delivered on 22/12/2020. Need help on this
                      +1 photos
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                        D
                        divyamounica
                        from Delhi, Delhi
                        Dec 23, 2020
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                        Worst services from ajio ...i already raised complaint but nothing happened they even don't care about the customer.. excecutives are very rude they will cut the phone in between..i didn't receive my product but the delivery person is saying that he delivered.. whom did he deliver and where did he deliver we don't know...i just want you people to resolve this immediately.

                        I didn't lift the phone as i have some important work..but whom did he deliver..

                        Order ID : FL[protected]
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                          S
                          Swarna reddy
                          from Delhi, Delhi
                          Dec 23, 2020
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                          Help me !my ajio account blocked.so please unlock my account. I will have to receive my money.pls pls help me.
                          AJIO customer support has been notified about the posted complaint.
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                            N
                            Nirmal Unnee
                            Dec 22, 2020
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                            Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

                            I cancelled 2 item before it started shipping..But i didn’t got refund..Its around 1700+ money..Please help me
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                              2
                              2010kushi
                              Dec 21, 2020
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                              Amount was debited from my account, but order is not placed.
                              AJIO customer support has been notified about the posted complaint.
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                                R
                                Rajpi
                                Dec 18, 2020
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                                I ordered jeans order no. EX[protected] and then requested for return on the same day due to size.Then I received different product and not the one I ordered .The product is old and seems to be used.After that I requested to return on the same day I got delivery.But the delivery agent refused to take the product stating tag broken which was already broken.Now I have sent email thrice but nobody is responding. It was my mistake that I ordered through AJIO.
                                +1 photos
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                                  R
                                  Rohit025
                                  from Delhi, Delhi
                                  Dec 18, 2020
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                                  Address: [email protected]

                                  AJIO Order with ID: FL[protected]
                                  email Id - rohit.s.[protected]@gmail.com
                                  my concern this item is delivered 13th Dec after waiting Soo long .
                                  I received total different items as I requested to return the order even no one came for pick as the date mentioned in pick up request is 15 Dec

                                  The pick up boy denied to take return

                                  Kindly do the needful ASAP.

                                  complaint no COM[protected]
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                                    H
                                    Harshitha Madhavarapu
                                    from Delhi, Delhi
                                    Dec 18, 2020
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                                    I placed an order on 19th of November. But when I came to check the status of the order it was delivered on 15th of December.But I didn't received any order.
                                    AJIO customer support has been notified about the posted complaint.
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                                      C
                                      Ch rajashekar123
                                      Dec 17, 2020
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                                      I've ordered product on 12th November 2020 received it on 17 th November .I didn't Like the product and quality also not good . I've requested to return the product. Haven't picked up my product and delaying order multiple times . It's been since one month delaying the order .
                                      AJIO customer support has been notified about the posted complaint.
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                                        J
                                        Jineet Desai
                                        Dec 17, 2020
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                                        I ordered a t shirt and money got cut but it is not showing in my orders in Ajio App
                                        AJIO customer support has been notified about the posted complaint.
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