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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 174

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T
Tzulongchan
from Powai, Maharashtra
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Amount got debited from account but orders still not placed

I paid via UPI .. amount got deducted but orders are still not placed.. doesn't show the items in the order list. Please solve this issue ASAP . Very disappointing!!...
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Website:Ajio

I have selected upi method for payment, my money got debited from my account but when I m coming back to Ajio App no order found in my order section.

Plz help Ajio team

Amount paid:627 thru upi method...
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A
Ankita1841
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from my account but order didn't get placed

I had placed my order through Letyshops. The amount got deducted from my bank account but the order didn't get placed. I even got a confirmation mail from Ajio that my payment was successful. I've been continuously trying to reach their customer service and talk to their executive but no one's picking up my call. The only mail I'm receiving from their side is that they'll contact me soon. But I want my refund so that I can place a new order...
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I placed an order on 19/10/2020 for Rs. 3754 and paid via BHIM UPI. Amount got adebited from my account but order not placed.
Also received payment confirmation email from ajio. Please confirm my order and initiate refund asap....
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Ordered for 313 on 18th October Later the amount was debited from my account but no information regarding the order, I would like to get a refund of 313...
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T
Tessy Daniel
from Bengaluru, Karnataka
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Money debited but order not placed

Placed order on 16th Oct. Money was debited but no order details....
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Placed an order on 17th September 2020 in ajio app, the payment was shown as unsuccessful after the amount was debited from my account. I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible....
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B
Bhumika utreja
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Amount deducted but order not placed

I placed my order on October 17, 2020 . amount is also deducted but order is not placed.
I request either place my order or refund the amount as early as possible....
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Address:Ajio

I have paid for the order ₹1473.20
And there is no confirmation on that i cant see it in the order section in the ajio app
Please confirm or refund the money...
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Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra

I placed an order of Rs. 1023 on 18.10.2020 (10: 30 PM) on Ajio app. Money from account was debited but i cannot see order in my order section & unable to track the same. Please help in this matter either show the order or refund the amount in account. Attached photos of the items for order placed....
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M
Malavika P
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Confirmed

I placed an order of Rs. 1000.66 using google pay on October 18, 2020 and the amount got debited from my account but I did not receive the order confirmation yet.

I request you to either confirm my order or refund the amount Rs 1000.66 at the earliest....
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V
Vishwash mishra
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Unblock my account

I held an account with Ajio 4 days back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely...
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S
Sukanya Kundu
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Missing one item in my package

I have ordered two Allen Solly t-shirt on 12th October. 17th October, I have received one parcel from ajio. I received one Allen Solly t-shirt in this parcel. When I checked my order status for other t-shirt, I found that these one also delivered on the same date and time. But I have not received this other t- shirt.
Please do the needful. Otherwise refund my money....
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K
Kanchan Naithani
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Money Deducted but order not placed

I have placed an order with three items using BHIM API with
Payment Id: pay_FpyrPh1eOWPvJP and Transaction Id:[protected]

The amount is deducted from my account but the order is not placed yet. Also, the order is still there in the cart.
I am attaching the screenshots for the same and Go through them and either return the money or get the order placed.

Very much unsatisfied and very frsutated...
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Payment was successful but order was not placed.
Even not able to contact customer care executive....
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M
mukeshjklc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but order not showing

Address:AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
Website:www.ajio.com

My money has been debited on 18th Oct 2020 for Van Heusen trouser and mufti shirt of Rs 1763.16 but no order confirmation has been received. Through mail i got the payment confirmation from AJIO. Please took into this. I need my refund. Its not bank fault....
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P
Pavan Medhavini
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Amount is deducted but order not placed

Address:Ajio

I ordered 4 t-shirts and used UPI method to pay the cash however the money was deducted but the order was not placed. i want my money back as soon as possible.
Worst app ever ajio...
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Payment through upi was deducted through bank...but order was not placed...
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R
Rasmita234₹₹
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Refund not received yet since 12th October

Return idFL[protected]...
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S
somdyuti das
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Payment done but order not confirmed

I tried placing an order in ajio via letyshops. I made a payment for my order for which i received a mail from the payment gateway confirming the transaction, the amount was also deducted from my bank account but my order was not placed nor confirmed.

Later when i tried to reconfirm the order the payment status showed COD. I am really confused and worried about my order.
Kindly help me get a refund of my money or a...
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