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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 176

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A
ANJANA P
Oct 21, 2020
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I have done my payment through Google pay but there are no mail or message for confirmation of order and also when i check my account for orders placed it says "no orders placed"
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    J
    Joshna Ann Babu
    Oct 21, 2020
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    Website: Ajio

    Purchased clothes from ajio through paytm wallet but, order not confirmed. The amount also deducted from my account. Kindly do the needfull to refund the amount.
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      L
      Lavanya0459
      Oct 21, 2020
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      Address: Madanapalle

      Money was deduced. Still order is not confirmed on Ajio.
      The management is not responding .
      Please tell us the solution for this problem.
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        M
        Manasi Tirukonda
        Oct 21, 2020
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        The upi payment was successful and I also received a mail from ajio saying it was received but my order is not confirmed
        AJIO customer support has been notified about the posted complaint.
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          A
          Ansh Porwal
          Oct 20, 2020
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          I have ordered sketchers shoes and selected upi for payment money was debited from my account but no order was found in ajio.
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            P
            poonam123789
            from Gurgaon, Haryana
            Oct 20, 2020
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            I ordered belly shoes from ajio, . Order number FL[protected].
            w
            hen this order was delivered to me, I could touch and feel from the outer envelope that the shoe box is broken inside. But as I was in need, I kept it.(I did mention this to delivery boy also that it seems broken from inside. He said these things usually happen while transferring one product from one place to another.)

            But When tried, it was tight for my feet.

            I immediately placed a return request selecting size as the reason. Return pickup guy came to pick it but refused saying shoes has signs of wear-out and box is damaged. I tried to explain him that this is how I received it. but he did not accept it.

            He asked me to contact customer care. since then I have written mails, tweets, opened chats but no reply. it has been 10 days since order was delivered.
            I placed another return request selecting the reason-damaged item received. It has been 5 days, item is yet to be picked up.
            My chats are not being replied to, email is ignored. I have written complaints sharing images of the item received, but no one is responding.

            Please help me take a legal action against them.
            Item cost my only Rs1000 but this fraudster behaviour is unacceptabe.
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              S
              Shubhani_
              Oct 20, 2020
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              Placed an order more than a month ago, the money was deducted from my account but it didn't go through. My order was cancelled but I haven't received a refund. I have tried mailing them, calling them, reaching them on their social media
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                T
                Tzulongchan
                from Powai, Maharashtra
                Oct 20, 2020
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                I paid via UPI .. amount got deducted but orders are still not placed.. doesn't show the items in the order list. Please solve this issue ASAP . Very disappointing!!
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                  H
                  Heena27
                  Oct 20, 2020
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                  Website: Ajio

                  I have selected upi method for payment, my money got debited from my account but when I m coming back to Ajio App no order found in my order section.

                  Plz help Ajio team

                  Amount paid:627 thru upi method
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                    A
                    Ankita1841
                    Oct 20, 2020
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                    Resolved

                    I had placed my order through Letyshops. The amount got deducted from my bank account but the order didn't get placed. I even got a confirmation mail from Ajio that my payment was successful. I've been continuously trying to reach their customer service and talk to their executive but no one's picking up my call. The only mail I'm receiving from their side is that they'll contact me soon. But I want my refund so that I can place a new order again.
                    +1 photos
                    Oct 30, 2020
                    Complaint marked as Resolved 
                    After submitting a complaint here I was sent a mail by Ajio almost after 2 days. I was told that I will get my refund within 2 days and they were best on their part. But due to the payment gateway I got my refund after 4-5 days (at least they did their part on time). Ajio is a great brand and I knew that they won't cheat their customers.
                    AJIO customer support has been notified about the posted complaint.
                    I had placed my order through Letyshops. The amount got deducted from my bank account but the order didn't get placed. I didn't even got any confirmation mail from Ajio that my payment was successful. I want my refund so that I can place a new order again.

                    Money got deducted from my account but order didn't get placed - Comment #3847902 - Image #0
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                      H
                      humera sagri
                      Oct 20, 2020
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                      I placed an order on 19/10/2020 for Rs. 3754 and paid via BHIM UPI. Amount got adebited from my account but order not placed.
                      Also received payment confirmation email from ajio. Please confirm my order and initiate refund asap.
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                        L
                        Lata Khatri
                        Oct 19, 2020
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                        Ordered for 313 on 18th October Later the amount was debited from my account but no information regarding the order, I would like to get a refund of 313
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                          T
                          Tessy Daniel
                          from Bengaluru, Karnataka
                          Oct 19, 2020
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                          Placed order on 16th Oct. Money was debited but no order details.
                          AJIO customer support has been notified about the posted complaint.
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                            P
                            Priya Parikh
                            Oct 19, 2020
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                            Placed an order on 17th September 2020 in ajio app, the payment was shown as unsuccessful after the amount was debited from my account. I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible.
                            AJIO customer support has been notified about the posted complaint.
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                              B
                              Bhumika utreja
                              Oct 19, 2020
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                              I placed my order on October 17, 2020 . amount is also deducted but order is not placed.
                              I request either place my order or refund the amount as early as possible.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                Sdtejaswini
                                Oct 19, 2020
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                                Address: Ajio

                                I have paid for the order ₹1473.20
                                And there is no confirmation on that i cant see it in the order section in the ajio app
                                Please confirm or refund the money
                                AJIO customer support has been notified about the posted complaint.
                                Please do resolve it

                                I have paid for the order but no confirmation - Comment #3751350 - Image #0
                                Sdtejaswini's [Complaint's author] reply, Oct 21, 2020
                                Can u please look into it??
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                                  uphoria
                                  Oct 19, 2020
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                                  Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002, Maharashtra

                                  I placed an order of Rs. 1023 on 18.10.2020 (10: 30 PM) on Ajio app. Money from account was debited but i cannot see order in my order section & unable to track the same. Please help in this matter either show the order or refund the amount in account. Attached photos of the items for order placed.
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                                    M
                                    Malavika P
                                    Oct 19, 2020
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                                    Resolved

                                    I placed an order of Rs. 1000.66 using google pay on October 18, 2020 and the amount got debited from my account but I did not receive the order confirmation yet.

                                    I request you to either confirm my order or refund the amount Rs 1000.66 at the earliest.
                                    Oct 22, 2020
                                    Complaint marked as Resolved 
                                    The amount refunded.
                                    AJIO customer support has been notified about the posted complaint.
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                                      V
                                      Vishwash mishra
                                      Oct 19, 2020
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                                      Unblock my account

                                      I held an account with Ajio 4 days back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

                                      I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely...
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                                      Sukanya Kundu
                                      Oct 19, 2020
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                                      I have ordered two Allen Solly t-shirt on 12th October. 17th October, I have received one parcel from ajio. I received one Allen Solly t-shirt in this parcel. When I checked my order status for other t-shirt, I found that these one also delivered on the same date and time. But I have not received this other t- shirt.
                                      Please do the needful. Otherwise refund my money.
                                      +1 photos
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                                      I've ordered 3 tops, a t shirt and a dress from Ajio on 5th November and I received it today, ie, 16th November.
                                      I paid COD and as I returned home and opened my parcel I found that one top was missing. Even the customer care is unavailable.
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