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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 170

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A
Anchal07
Nov 27, 2020
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My amount was deducted from my account through phonepe but order is not placed. Kindly solve the issue
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    A
    Anchal07
    Nov 27, 2020
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    Address: Taranagar, chas, Bansidih
    Website: Ajio.com

    My amount was deducted of 1, 714 but order was not placed.
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      S
      Sayali Ghag
      from Powai, Maharashtra
      Nov 27, 2020
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      This is with regards to my purchase dated 25th September 2020 with order #FL[protected]. I was supposed to receive two refunds, however, I received only once. I tried calling the customer care but no response. I even wrote emails and those were ignored. After repeated emails, they asked for my bank statement. I submitted the statement once and they closed the issue at their end saying that they have refunded the amount. I approached them again and submitted the bank statement, to which they have asked me to wait. The wait is as long as two months and 15 trails emails of follow-ups. I don't think Ajio actually care about their customers.
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        S
        Sruzzzzzzzz
        from Powai, Maharashtra
        Nov 27, 2020
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        Address: Nandhanam, palappuram post, ottappalam

        My cash was deducted from my bank account, but order not yet placed
        AJIO customer support has been notified about the posted complaint.
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          B
          Bhavana Palapati
          from Powai, Maharashtra
          Nov 26, 2020
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          Address: Gg ladies hostel dollar bus stop backside Accenture.shollinganallur.Tamil nadu 600119

          I placed an order in ajio app 7 items .my order was not delivered but it shows delivered in app.due to heavy rains in chennai there is no power on 25 November to 26 November2020 .even my phone was switched off since 25 November 2020 morning.on 24 November I received a parcel from ajio in which I got 1 item.but when I switched on my phone and I saw in app that my 3 items was delivered but I did not have any notification.I checked with my hostel owner aunty as well .actually my area was drowned how come my product was delivered.without my permission or intimation how they will deliver.

          I need my 3 items as soon as possible
          Iam really disappointed.I done online payment
          My account palapati bhavana
          [protected]
          +3 photos
          AJIO customer support has been notified about the posted complaint.
          Nov 26, 2020
          Updated by Bhavana Palapati
          I need my items make it fast

          Nov 26, 2020
          Updated by Bhavana Palapati
          My order was not delivered but it shows delivered in app.I need response

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            S
            Sonia koneti
            Nov 26, 2020
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            Address: 402,laxmi narayan towers,plot no-4, Sec-15,N ear DD Vispute hostel, New panvel

            On 22 .11.20, Rs 3617 was debited with transaction ID T2011222309380310172485.B ut order was not confirmed from AJIO side.Kindly guide for refund.
            AJIO customer support has been notified about the posted complaint.
            Are you got your money?
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              V
              VAIBHAVI PAINULY
              Nov 26, 2020
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              I was placing order from ajio and did successful payment through paytm wallet but didn't receive payment confirmation from your side now I have ordered the same with cod . Kindly inform me about my deducted amount also refund it as soon as possible
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                S
                Srinithi Rangamannar
                from Powai, Maharashtra
                Nov 25, 2020
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                I placed an order and paid through phone pe but even though payment was successful order wasn’t confirmed.
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                  J
                  Jugunu K
                  Nov 25, 2020
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                  Address: NO 17 MANYATHA AMBRIYANI, NEAR SAMRIDHI II PHASE MONT FORT, SCHOOL RD VIRGONAGAR POST MEDEHALLI

                  One of the item in the Order#FL[protected] (Knitted shrug) appearing as delivered on 7 th November 20 in the app. But it is not delivered to me. I have paid online when ordering. I need the refund or the ordered item.
                  Pls investigate and do the needful
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                    J
                    Jugunu K
                    Nov 25, 2020
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                    Address: NO 17 MANYATHA AMBRIYANI, NEAR SAMRIDHI II PHASE MONT FORT, SCHOOL RD VIRGONAGAR POST MEDEHALLI

                    FIG Knitted shrug order no FL[protected] is appearing as delivered on7th November 20, but still not delivered to me. It is a wrong update in thr system. I have paid the amount online already when ordering. I need refund or the ordered product.
                    Please investigate and update.
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                      C
                      Chaya Kiran C R
                      Nov 25, 2020
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                      I ordered a product on nov 6th and it should have been delivered on 15th nov as they mentioned but I was told that this item cannot be delivered to door step and to pickup in the nearby courier service. So when I got call from ajio to confirm whether to cancel or not, I selected cancellation of the product. Till now there is no refund from the company not item is received to back to the seller.
                      Help me in this regard.
                      +1 photos
                      AJIO customer support has been notified about the posted complaint.
                      Nov 25, 2020
                      Updated by Chaya Kiran C R
                      Please resolve this issue
                      Nov 30, 2020
                      Updated by Chaya Kiran C R
                      Resolved
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                        R
                        Raghavendra Chate
                        Nov 25, 2020
                        Resolved
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                        Resolved

                        I placed an order and paid through phone pe but even though payment was successful order wasn’t confirmed.
                        +2 photos
                        Nov 25, 2020
                        Complaint marked as Resolved 
                        Got a message saying order confirmed. Thank you
                        AJIO customer support has been notified about the posted complaint.
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                          B
                          Bishnu Sethy
                          Nov 24, 2020
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                          I have received this Order# FL[protected] with no product tag and big size. When i placed return/exchange order, delivery boy didn't pick because product has no tag.

                          Ajio care people saying they don't deliver product without tag. This is a super cheating to customer. Now they are not returning/exchanging the product. I need help here. I never use this product.
                          AJIO customer support has been notified about the posted complaint.
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                            K
                            Kolapalli Divya
                            Nov 24, 2020
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                            I can't receive my order ..but it shows deliver..
                            AJIO customer support has been notified about the posted complaint.
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                              V
                              VAIBHAVI PAINULY
                              Nov 24, 2020
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                              I was placing order from ajio and did successful payment through paytm wallet but didn't receive payment confirmation from your side now I have ordered the same with cod . I also mailed to ajio customer care but didn't get any response yet. Request you to refund my deducted amount.
                              +1 photos
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                                M
                                Moulika surendra
                                Nov 24, 2020
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                                Today I tried ordering products worth 1276.56.Order wasn't confired but money has debited.when will the money credited to my account?
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                                  S
                                  summi sarkar
                                  Nov 23, 2020
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                                  Order received but not updated in app

                                  I have received my order but it's not updated in app as Delivered. I wanted to return some of the products, but I am unable to so....
                                  +2 photos
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                                  C
                                  Caroline Sylvia Samuel
                                  Nov 23, 2020
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                                  Address: B-31 karthekayan salai , periyar nagar

                                  This complaint is regarding ajio order number #FL[protected] . The product has not been delivered . But it shows on the app saying its been delievered .
                                  No answer or rely from their end to report this as well . Customer care support is bad . I want a refund or the product to be rechecked in terms of delivery status
                                  +1 photos
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                                    N
                                    Niraj Aware
                                    Nov 23, 2020
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                                    Address: Dr.Bhausaheb Deshmukh Colony

                                    I return 2 jeans on 13nov but till yet my money was not refund. There customer service can't pick my phone. What to do now ?
                                    I want my money back 😭
                                    +1 photos
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                                      ambica kiran
                                      Nov 23, 2020
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                                      Address: Rajahmundry

                                      I can't confirm my order in ajio app..it shows that it can't be delivered to my location so I have changed my location to another one again' it shows like that only can u please sort out my issue..I want to shop in ajio app
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