My account also blocked without any reason, I don't know why, seems like more accounts has been blocked lately. I had to return more products, which is stuck. The customer care is pathetic. I'm tired of hearing recorded tape for hours to get back to person and still not resolved anything at one go. Pls help me, there are some complaints still not resolved like
(A)a return is not picked up yet since it is scheduled at sep 10
(B)I couldn't able to make a return of product because it is showing delivery is delayed but I received,
(C)a product came different of what I ordered.
nearly 2000rs is stuck, without any prior info, account blocked at nowhere is scary. I might not well known of e commerce platform, alert me if anything has happened maybe that way you find more about the customer before aggressively blocking. I think its more of a user friendly and serviceable, I spent around 5hour on customer service in past two months for 2-3 complaints alone, the complaint is not resolved after I hang up the customer care. I have to do it again, and a bonus frustration was delivery persons were angry while taking returns, like asking to come to a common place far from my house and coming into my house without asking(not a big deal but covid is scary), no masks, asking delivered outer covers which is lot how I could find the particular return product cover from a pile, they have numbers to check, which they find lazy to do it. I don't know. I'm a student little amount is big for me, never been in a such pain while doing online purchase. Pls help me
1, unblock my account
2, have to return some product which is stuck right now
3, above 3 complaints has to resolve(A, B, C)
AJIO customer support has been notified about the posted complaint.