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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 177

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K
Kanchan Naithani
Oct 19, 2020
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I have placed an order with three items using BHIM API with
Payment Id: pay_FpyrPh1eOWPvJP and Transaction Id:[protected]

The amount is deducted from my account but the order is not placed yet. Also, the order is still there in the cart.
I am attaching the screenshots for the same and Go through them and either return the money or get the order placed.

Very much unsatisfied and very frsutated with the service...!!!

The customer care doesnot, at all respond to the calls neither replies with mail. Also, no option is avaialable to talk to their customer care executve directily, just replying with nothing more than an auto generated mail.

I was about to give review but unfortunately there is no score in negative... !!!
Worst Experience. You really need to learn from other reputed websites and apps how to manage things online and satisfy your customer...!!!
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    V
    Vijaya@12
    Oct 19, 2020
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    Payment was successful but order was not placed.
    Even not able to contact customer care executive.
    AJIO customer support has been notified about the posted complaint.
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      M
      mukeshjklc
      Oct 19, 2020
      Resolved
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      Resolved

      Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
      Website: www.ajio.com

      My money has been debited on 18th Oct 2020 for Van Heusen trouser and mufti shirt of Rs 1763.16 but no order confirmation has been received. Through mail i got the payment confirmation from AJIO. Please took into this. I need my refund. Its not bank fault.
      +2 photos
      Oct 20, 2020
      Complaint marked as Resolved 
      AJIO customer support has been notified about the posted complaint.
      How did you resolve your problem, I have the same issue.
      Gurumahesh4444's reply, Dec 7, 2020
      How did you resolve your problem, I have the same issue.
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        P
        Pavan Medhavini
        Oct 19, 2020
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        Address: Ajio

        I ordered 4 t-shirts and used UPI method to pay the cash however the money was deducted but the order was not placed. i want my money back as soon as possible.
        Worst app ever ajio
        +1 photos
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          P
          Priy9168
          Oct 19, 2020
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          Payment through upi was deducted through bank...but order was not placed
          AJIO customer support has been notified about the posted complaint.
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            R
            Rasmita234₹₹
            Oct 18, 2020
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            Return idFL[protected]
            AJIO customer support has been notified about the posted complaint.
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              S
              somdyuti das
              Oct 18, 2020
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              Payment done but order not confirmed

              I tried placing an order in ajio via letyshops. I made a payment for my order for which i received a mail from the payment gateway confirming the transaction, the amount was also deducted from my bank account but my order was not placed nor confirmed.

              Later when i tried to reconfirm the order the payment status showed COD. I am really confused and worried about my order.
              Kindly help me get a refund of my money or a...
              +1 photos
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              R
              Rasmita234₹₹
              Oct 18, 2020
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              Payment I'dpay_Fld3lR3xNVj9Kxime 6.48pm
              Date 6/10/20
              Amount ₹ 1881
              Refund I'd rfnd_Fny8LR1be8KfOXate 12/10/20
              Time 4.42pm
              AJIO customer support has been notified about the posted complaint.
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                S
                Sirisha Nunna
                Oct 18, 2020
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                My money got debited but my order is not placed

                Yesterday I have placed an order in AJIO, my order is not placed but my money got debited from my account. I have tried reaching customer care as well but no luck....
                +1 photos
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                N
                Niki19
                from Powai, Maharashtra
                Oct 18, 2020
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                I placed an order worth 1248 rupees on 16 October 2020 through UPI payment method the money has been deducted from my bank account but the order is not placed. I didn't receive any link any mail or message.
                It is not showing on my ajio account.
                Please refund my money back or resolve the issue.
                +1 photos
                AJIO customer support has been notified about the posted complaint.
                Oct 18, 2020
                Updated by Niki19
                I placed an order worth 1248 rupees on 16 October 2020 through UPI payment method the money has been deducted from my bank account but the order is not placed. I didn't receive any link any mail or message.
                It is not showing on my ajio account.
                Please refund my money back or resolve the issue.

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                  S
                  Shatakshi Jha
                  from Chennai, Tamil Nadu
                  Oct 18, 2020
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                  I hav returnd the product by 10th of oct 20202 and yet not hav revived my refund amount yet today 18oct2020 which is almost 8days...but the website is showing that the return is completed ...and hav not yet got any response from ajio ...tat was very disappointing ...i want to get refund of total amount 1039 for two product ...1 of cost 420 and another fir cost 619
                  AJIO customer support has been notified about the posted complaint.
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                    P
                    Parry's
                    Oct 18, 2020
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                    On 17 Oct, 2020 I ordered sarees through AJIO App for ₹1375.Amount got debited but order not placed.
                    +1 photos
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                      S
                      supriya srinivasan
                      Oct 17, 2020
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                      I returned a product on 7/10/2020...I asked for refund... They said refund will be done on 13/10/2020... But I Didn't got my refund amount of Rs.424.78 ...i could not raise a complaint on ajio website but or app, it is showing error
                      +1 photos
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                        S
                        Shahis
                        Oct 17, 2020
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                        My order is not placed and the transaction was unsuccessful..but money is got debited from my bank account..please kindly refund it
                        +1 photos
                        AJIO customer support has been notified about the posted complaint.
                        Have your order been placed...i too have got this issue
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                          A
                          Alisha Piplani
                          Oct 16, 2020
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                          Website: Ajio.com

                          I ordered a set of two items; recieved just the one. Emailed them twice, called them innumerable times. Still nothing. Idk what else to do.
                          AJIO customer support has been notified about the posted complaint.
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                            R
                            rmc 29c13
                            Oct 16, 2020
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                            Every time product is in out of stock.. My complete wish list is out of stock. Then how we ordered products.
                            +1 photos
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                              N
                              Nidhinithya
                              Oct 16, 2020
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                              Address: Hassan

                              Ajio,
                              Actually I ordered 2 products and I'm prepaid for that rs.863.
                              And then I cancelled one product of two..now they have to refund me of RS.524 of one product amount ..but there is no messages regarding refund or intiated of refund ..and another one product of RS .330 also not delivered till estimated date[protected] given
                              +1 photos
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                              I refunded yesterday finally after 20 days without any updates about refund..thank you for ur support ...
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                                N
                                Nidhinithya
                                Oct 16, 2020
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                                Address: Hassan

                                Actually, I ordered 2 products at a time and pay amount 863rs through upi mode
                                Then I cancelled one product of 2 ..so they have to refund me rs.524 of 1 product cost ..it's already 10 days then also no messages of product refund intiated ...what to do now ..and another one also not delivered[protected] estimated date given ..
                                +1 photos
                                AJIO customer support has been notified about the posted complaint.
                                I refunded yesterday finally after 20 days ..thank you ...
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                                  Nidhinithya
                                  Oct 16, 2020
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                                  Address: Hassan

                                  Ajio,
                                  Now a days I'm loosing hope on ajio .. because of this experience
                                  I ordered 2 products and prepaid for those 863rs.
                                  later, I cancel 1 product in that before dispatched ..then they have to refund me rs.524 of 1 product cost ..but they don't ..they delivery one product ..but for another one product amount ., I lost ..they are cheaters ..
                                  I don't recommended others also ...
                                  AJIO customer support has been notified about the posted complaint.
                                  I refunded yesterday finally after 20 days ..thank you for ur support ...😊
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                                    K
                                    Kala000*
                                    Oct 16, 2020
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                                    I have recently ordered a product from ajio. The payment process got failed but the amount was debited. I have been waiting for the amount to credit. When will i receive my amount???
                                    Do response.
                                    +1 photos
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