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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 18

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S
SusheelkumarYadav
Jan 3, 2023
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I order 2 quantify of "Literide Perforated Slingback Clogs" on 16th Dec 2022 under the
order FN[protected].

I have received only 1 quantity of above said product and 2nd quantity is not yet shipped from the warehouse.

I have raised multiple complaints and e-mailed several times but no luck yet.
+1 photos
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    S
    SusheelkumarYadav
    Jan 3, 2023
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    Website: www.ajio.com

    I order 2 quantify of "Literide Perforated Slingback Clogs" on 16th Dec 2022 under the
    order FN[protected].

    I have received only 1 quantity of above said product and 2nd quantity is not yet shipped from the warehouse.

    I have raised multiple complaints and e-mailed several times but no luck yet.

    Everytime I was responded with standard reply that items were shipped but in reality only one quantity was delivered to me. Still waiting for 2nd quantity. I shared as much details as I have. It clearly states that they shipped only item.
    +1 photos
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      A
      adi56975
      from Powai, Maharashtra
      Jan 3, 2023
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      Address: Perungudi, Chennai

      I ordered through AJIO on 18th December (Order# FN[protected]). My order got delivered on 23rd December 2022, since then i have placed a return request. But no one from AJIO came to pick the parcel. I've even raised an issue but still no response from AJIO. I've been calling customer care everyday but nothing works.
      AJIO customer support has been notified about the posted complaint.
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        S
        Snehasree Trihan
        from New Delhi, Delhi
        Jan 2, 2023
        Jan 19, 2023
        This thread was updated on Jan 19, 2023
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        Address: 8 no Jawpur road near Banerjee boutique

        Good day,

        I would like to return a product however at the time of delivery there was no tag on the product. There was no tag attached when I received my initial package.

        Ajio’s CUSTOMER SUPPORT LINE IS SO POOR AND BAD, NO ONE PICKS UP THE CALL AND PUT YOU ON LOOP HOLD.

        Please assist
        AJIO customer support has been notified about the posted complaint.
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        Ajio product exchange due to damage.

        I got a damaged product and put for exchange and then Ajio cancelled that order due to which the return date got lapsed and i am unable to return that . Raised a complaint in their prestigious customer care where there is no care for customer. A day after they closed the complaint messaged your problem was resolved. No action nothing no return no refund closed the complaint and the reason for closing is you where unavailable over phone. The photos are send over email with the tag and why they want to connect after all proof. raised 3 to 4 complaints all the complaints where closed without any action . And the worst thing is that they even blocked my number so I was unable to call customer care then I tried with other number executive took the phone. Then I gave them a huge lot of applause for this activity. I don't want this damage product take it back and give me my money back.
        Complaint number is COM[protected]
        Order number is #FN[protected]
        Ean[protected]

        Return Product - Comment #4083459 - Image #0
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          M
          Meenakshi Sandhu
          from Gurgaon, Haryana
          Jan 2, 2023
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          I bought a product by looking at the image they put on their website. But they delivered me a different product. After that, I tried to put return request and their website was not working. I sent them the screenshots and then they put in a return request. Since then I am writing emails to them. In every reply, they give me one date and after that, I have to repeat the whole process. My product is worth 3499 INR. Money is stuck with them. Such poor management. My order id is #FN[protected].
          AJIO customer support has been notified about the posted complaint.
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            S
            Snehu jain
            from Mumbai, Maharashtra
            Dec 30, 2022
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            Resolved

            I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and alsoi haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket. Order I'd FN[protected]
            Jan 4, 2023
            Complaint marked as Resolved 
            Refund received
            AJIO customer support has been notified about the posted complaint.
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              S
              Snehu jain
              from Mumbai, Maharashtra
              Dec 30, 2022
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              Resolved

              I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and also i haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket. Order I'd is FN[protected]
              Jan 4, 2023
              Complaint marked as Resolved 
              Refund received
              AJIO customer support has been notified about the posted complaint.
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                S
                Snehu jain
                from Mumbai, Maharashtra
                Dec 30, 2022
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                Address: Bangalore

                I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and also i haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket and order I'd is FN[protected]
                Jan 4, 2023
                Complaint marked as Resolved 
                Refund received
                AJIO customer support has been notified about the posted complaint.
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                  B
                  Beautyy
                  Dec 26, 2022
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                  Please quickly transfer refund money in my bank account.. Please improve this policy
                  AJIO customer support has been notified about the posted complaint.
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                    R
                    RACHANA N
                    Dec 26, 2022
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                    Hey, I had order the product on ajio Rs.2001/- as I didn't like it I intiated a return and the product was picked up at 21st dec 2022, but till now I haven't initated refund if I reach them through customer care some tell me it will be initated at 28th dec 2022 and some tell wait till jan 4th2023. please seek to this problem and resolve as soon as possible
                    Order I'd: #FN[protected]
                    Return I'd:#RT92513940
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      abhishek1509
                      Dec 24, 2022
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                      Duplicate product

                      Address: bengaluru

                      Hello, I purchased louis Philippe hoodie from ajio website, it's color got faded in a single wash. the product was fake it is barely 2 months old please help me with a product replacement or refund I purchased it on 22 October, after that, I wore only one day and kept it again I have taken it out and worn from 20 December and after 1 wash with water its color got faded away and it also has holes to it and it's stitches got worn off, i believe...
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                      praneetha_
                      from Visakhapatnam, Andhra Pradesh
                      Dec 23, 2022
                      Jan 20, 2023
                      This thread was updated on Jan 20, 2023
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                      I have paid ffor an order worth 1309. Amount has been debited but order has not been confirmed and i have not received any refund details.
                      Order date : 23/12/2022
                      +1 photos
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                      I'm facing the same issue. Please let me know if you received the refund.
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                        N
                        nirmit19
                        from Nashik, Maharashtra
                        Dec 23, 2022
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                        Website: ajio.com

                        The return of approx rs 2550/- clothes is not smooth at all. They are not scheduling the return as per our time slot at all.. And they attempt 3 times return and then it is not allowed. Their pick up agents come at their timings when we are not at home so it has become a big nuisance for me to return the wrong items also . I think myntra has much better and prompt services in cancellation or return and refund of products. If this issue is not resolved i will never buy any product from ajio nor recommend to my people. Thank u . And whenever i m calling customer care they disconnect their side and it becomes a nuisance to keep calling . Ajio has to look into the customer time slot also for pick up since its our money which is stuck with them for damaged/wrong/misfit products... Ty
                        AJIO customer support has been notified about the posted complaint.
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                          S
                          Snehu jain
                          from Mumbai, Maharashtra
                          Dec 22, 2022
                          Resolved
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                          Resolved

                          Website: Ajio

                          I have not received my refund of amount 2500 for order I'd #FN[protected] which I have cancelled for
                          i.e jacket. Please kindly process my refund as soon as possible.
                          Jan 4, 2023
                          Complaint marked as Resolved 
                          Refund received
                          AJIO customer support has been notified about the posted complaint.
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                            T
                            tanvideodhar
                            from Taleigao, Goa
                            Dec 22, 2022
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                            AJIO randomly cancelled my orders and gave a reason as quality checks failed even though I can still see the items available on the website but now at 90% higher cost than when i placed the orders.

                            This is definitely a reason for MRP mismatch and AJIO is fooling customers.

                            I want my order, and if the company is saying defective then i want the defective order itself or else proof of this defect.

                            I demand a compensation or a coupon to be able to reorder at the same price i initially bought it.
                            AJIO customer support has been notified about the posted complaint.
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                              W
                              wertyuio
                              Dec 21, 2022
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                              Address: Bangalore
                              Website: www.ajio.com

                              Item was missing in the package. Please refund my money. Please 🙏 help me. I am your valuable customer
                              AJIO customer support has been notified about the posted complaint.
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                                M
                                Misti1911
                                Dec 21, 2022
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                                Resolved

                                Refund Not Credited

                                Hey there, I had placed an order (FN[protected]) on AJIO on 23rd Nov 2022. And I didn't like 2 of the 3 products from my order. I have raised a return request (RT[protected] for the said products on 28th Nov 2022 with refund amount of Rs 1231.43. However, on 29th I received a refund of Rs 691.43 but the refund amount of Rs 540 for one of the items has not been credited to my account.
                                I have raised 2 complaints (COM[protected] & COM[protected])...
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                                Riya pundir
                                Dec 18, 2022
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                                Company is not deliver my order .and they also take money from me bt now they not pick up call and not deliver order
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                                  Riya pundir
                                  Dec 18, 2022
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                                  Company is not deliver my order since 14 Dec and I called to them many times bt they cut my calls and not listen to me. I also payment for order before deliver . And now they just make fun of me . Everyday the send me the msg of out for delivery bt not deliver my order till now
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                                    Rionaj
                                    Dec 11, 2022
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                                    I've ordered a particular item today the payment was successful but the order is not placed. I want my money back
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