AJIO Complaints & Reviews

I had ordered 2 jeans on 11th oct and received package on 15th of oct. On package mentioned quantity is 2 but package contains only one jeans.

I have mailed the issue to ajio costumer care multiple times but till now didn't receive any resolution from them. It's more than 10 days but no response received from them.

I have purchased a shoe from ajio it was my first shopping from this app i have received wrong shoe and on that day only i have returned my oder my return id: #RT83610377. And its been 15days i haven't got my refund back . AJIO please return my money back. And more over there customer service is not good at all. please initiate my oder. Amount is 1123. please return my money
Thank you,
Aritrika biswas

I purchased a pair of Shoes from AJIO, Order no COM[protected], on 24th Aug'22, on using it just for 10 days, they got torn, It seems it was manufacturing defect, I complaint to Ajio about it but without going in any details they declared its just wear and tear issue, Do they supply product of so poor quality that product is unusable after 10 days, although product has 3 month warranty as per their website, but Ajio has done fraud to let go of the warranty.
Ajio is such a cheat and unethical company.

I ordered the product on 13th October 2022 from Ajio, which needs to be delivered on 15th October 2022 which was not done. I called customer care they told me it will be delivered on 17th October 2022 due to high volume, again not received. I called customer care again on 18th October 2022, they told me on 22nd October 2022, I surely get my product which is not done again. I face lot of harassment from Ajio, it's like every day I need to call them & getting zero resolution. I need my money back & not required the product from this unprofessional website. Pathetic experience

I have placed a replacement order on 12th October and i haven't received any update from ajio since then. After contacting the representatives multiple times they have raised a complaint for me but they refuse to take any action on it. It's been over a week and they are not doing anything on that complaint or my order, The replacement order hasn't shipped, they haven't provided any update, the representatives are rude and provide no resolution. They have taken complete payment and refuse to provide any assistance.
This is absolutely ridiculous and i haven't seen any company with such poor values and disregard for the customers.

Dear team,
I have purchased a Saree Order No FN[protected] which was delivered on 17th Oct 22 and was very dissappointed to see the product as it was having a whole and without a price tag.
I tried to return the product (AWB R[protected]AJI) but the person who came to pick up this product has straight way refused to accept the product . His behaviour was very rude.
Therefore it is requested to return the product . I am totally upset with the defective item which got delivered .

I returned a product on 6th oct. 2022 with Order ID: FN[protected] and Return ID #RT83157189 for which i have not received a refunded yet.
From 6th oct its 21st oct and customer care executive keep on asking for 2 more days again and again.
I request you to resolve my complain.

My previous return req after confirmation got automatically cancelled. This is surprising me that how can return request be cancelled. For that concern i am mailing to you so that today again i created return request(id #RT[protected] should not be cancelled without reason so that i can return the product in a timely manner in given return period mentioned in return policy.if it happens and return period window closes then ajio technical team will be responsible for this and they will have to accept return and refund my money to my account. So kindly look into this matter and highlight my return request so that it can be picked by your delivery partner as soon as possible.

I have bought malabar gold pendant from ajio on 2nd October from 18 days they have not shipped my product despite various complaints and now i don't want the product they are not canceling it also from 2 days i am trying to cancel they are not giving my money back now no one from company is helping me refunding my hard earned money
Order id fn[protected]...

I ordered a Fossil Smartwatch worth 14k and received a defective product which stopped working in a day. I have raised multiple customer care complaints, called them multiple times and dropped numerous emails. I have not been provided with any resolution and my complaints are closed without my knowledge. If I try contacting the customer care, their standard response is that they cannot be of any help. I have wasted my money and time over something so expensive only to receive the worst service possible from AJIO.

I would require a refund or replacement of the watch.

COM[protected]
COM[protected]
COM[protected]
COM[protected]
COM[protected]

Even after I returned the product, I was not given a refund. I waited for over a month, and now it says they've refunded me even though I haven't received any payment, and they haven't even provided me with a transaction id or number to cross-check.

Dear Sir,
I, Avinash Chandra being Administrative Officer working in GST deptt Kolkata ordered two items on 25.09.2022 under Order ID:FN[protected] to Ajio(online fashion from Reliance Ltd) delivered to me on 03.10.2022. But One out of two items, Kastner Textured Slim Belt Rs.540/-was defective(belt lock) and I have raised complaint for return on the same day. On 09.10.2022, I received a message for pick up from Delhivery, and agent came to my door but refused to pick up with remarks “Ajio did not tell him the reason of return”. Immediately I contacted to Customer Care ([protected]) and received assurance of resolution within 48 hours from Ajio. I received same messages for pick up on 9th, 11th, 13th & 14th October, 2022 again same assurance from Ajio each and every time that Team Ajio will call me but never called me. I repeatedly requested Customer care for urgent pick up as I have to go out of station from Kolkata and informed for fake attempt under return ID RT84053133. I was assured for positive resolution being a good customer of Ajio upto 18.10.2022. On 16.10.2022 I received a message from AJio for refusal of return. I immediately contacted Customer Care and informed that I have not given any refusal of return. I was asked for sending an e-mail to Ajio with pictures of delivered product and tags etc. A number of 48 holurs have been passed. Despite of solving my problem they are confusing me round and round. It seems to me it is a matter of fraud from Ajio and I request you to look into matter seriously so that I could get my refund of Rs.540/-. Thanks
Avinash Chandra
Mobile:[protected]

These people are not refunding my money from ajio wallet to my bank account. Despite of instruction they knowingly put some money into my account . And now not transfering it . Do not respond to email. Keep giving you complain no but complain will never get solved . Please make them refund my momey

I had ordered innerwear from AJIO and I got dirty piece of jeans order I'd is FN[protected]

My order Id is FN [protected]

Return Id is RT 84737693

Today(17.10.2022) I returned two shirts of price 449.70 ×2=889.40 but I got credited only 449.70.

App also show ₹ 889 refunded but I don't get it.

Kindly help me to get my amount back.

I, Mansi ordered performax shoes worth Rs. 1499/- from AJIO app vide Order Id #FN[protected] on 08 Oct 2022. I received wrong product, It was old slipper, a fraud on 12 Oct 22. I immediately take pics and placed a return request same time on 12 Oct 2022 vide Return Id #RT84268133.
It has been 05 days since return but no one came for pick up and return the product. I called two times to customer care they said it will take time.

It is requested that my complaint be registered and my issue be resolved at the earliest.

Thanking You
Mansi

I, Mansi ordered performax shoes worth Rs. 1499/- from AJIO app vide Order Id #FN[protected] on 08 Oct 2022. I received wrong product, It was old slipper, a fraud on 12 Oct 22. I immediately take pics and placed a return request same time on 12 Oct 2022 vide Return Id #RT84268133.
It has been 05 days since return but no one came for pick up and return the product. I called two times to customer care they said it will take time.

It is requested that my complaint be registered and my issue be resolved at the earliest.

Thanking You
Mansi
Mob No - [protected]

Dear sir/Madam

I am raising a complaint against Ajio, Recently I have ordered a shirt from ajio app and then after few days within the time period of their refund policy i've returned that product they accepted my return request.Thereafter it is showing that they have refunded my money but i didn't received it yet.I was trying to contact them on chat they asked me to talk to my back and gave me a reference number.Whereas i didn't provide any bank details for the processing.Now they didn't receive my calls even.
I am requesting you to please take actions against ajio as soon as possible.I want my money back.
Thank you.

I Have ordered an Aldo Bag on 4th of October,
Order number : FN[protected]
EX[protected]
Amount : Rs 7000

They have literally troubled me, I had asked for an exchange and return, they themselves are poor in coordinating between the executives
Their return policy is pathetic, for me 7000 rs is a big amount and considering this they are not even ready to talk
Their customer support team is as bad as it sounds
First, one of the executive has picked my order for return dated 13 October, 2022
while the other one came up with the returned product and again asked for the exchanged bag which I already gave to the previous delivery executive
Nobody is willing to take the responsibility and troubling for lame reasons
This is my second experience with them and I wish to take legal action against the company
Kindly resolve this issue as soon as possible

Sar Maine do kurti ajio app se purchase ki thi but mujhe ek hi kurti receive Hui hai package box mein aur Maine donon ke liye pay kiya tha 2250 sar Jo ek kurti receive Hui hai vah bhi wrong product to maine use return kar Diya aur uska mujhe refund a Gaya 689 and mising product ka koi bhi refund nahin aaya please sar mising product ka refund kara dijiye thank u sar