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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 22

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J
Jadhav Shivam Ashok
Oct 18, 2022
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Address: Ravindra Provision galli no.3 Jadhavwadi Aurangabad pin - 431001

I had ordered innerwear from AJIO and I got dirty piece of jeans order I'd is FN[protected]
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    M
    Muthunithu
    Oct 17, 2022
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    My order Id is FN [protected]

    Return Id is RT 84737693

    Today(17.10.2022) I returned two shirts of price 449.70 ×2=889.40 but I got credited only 449.70.

    App also show ₹ 889 refunded but I don't get it.

    Kindly help me to get my amount back.
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      M
      Mansi Teotia
      Oct 17, 2022
      Resolved
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      I, Mansi ordered performax shoes worth Rs. 1499/- from AJIO app vide Order Id #FN[protected] on 08 Oct 2022. I received wrong product, It was old slipper, a fraud on 12 Oct 22. I immediately take pics and placed a return request same time on 12 Oct 2022 vide Return Id #RT84268133.
      It has been 05 days since return but no one came for pick up and return the product. I called two times to customer care they said it will take time.

      It is requested that my complaint be registered and my issue be resolved at the earliest.

      Thanking You
      Mansi
      +6 photos
      Oct 19, 2022
      Complaint marked as Resolved 
      AJIO customer support has been notified about the posted complaint.
      arrange my re pickup
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        M
        Mansi Teotia
        Oct 17, 2022
        Resolved
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        Address: AJIO
        Website: AJIO

        I, Mansi ordered performax shoes worth Rs. 1499/- from AJIO app vide Order Id #FN[protected] on 08 Oct 2022. I received wrong product, It was old slipper, a fraud on 12 Oct 22. I immediately take pics and placed a return request same time on 12 Oct 2022 vide Return Id #RT84268133.
        It has been 05 days since return but no one came for pick up and return the product. I called two times to customer care they said it will take time.

        It is requested that my complaint be registered and my issue be resolved at the earliest.

        Thanking You
        Mansi
        Mob No - [protected]
        +6 photos
        Oct 18, 2022
        Complaint marked as Resolved 
        AJIO customer support has been notified about the posted complaint.
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          M
          MukherjeeRick
          from Kolkata, West Bengal
          Oct 17, 2022
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          Dear sir/Madam

          I am raising a complaint against Ajio, Recently I have ordered a shirt from ajio app and then after few days within the time period of their refund policy i've returned that product they accepted my return request.Thereafter it is showing that they have refunded my money but i didn't received it yet.I was trying to contact them on chat they asked me to talk to my back and gave me a reference number.Whereas i didn't provide any bank details for the processing.Now they didn't receive my calls even.
          I am requesting you to please take actions against ajio as soon as possible.I want my money back.
          Thank you.
          +1 photos
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            V
            Vidhi Dora
            Oct 16, 2022
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            I Have ordered an Aldo Bag on 4th of October,
            Order number : FN[protected]
            EX[protected]
            Amount : Rs 7000

            They have literally troubled me, I had asked for an exchange and return, they themselves are poor in coordinating between the executives
            Their return policy is pathetic, for me 7000 rs is a big amount and considering this they are not even ready to talk
            Their customer support team is as bad as it sounds
            First, one of the executive has picked my order for return dated 13 October, 2022
            while the other one came up with the returned product and again asked for the exchanged bag which I already gave to the previous delivery executive
            Nobody is willing to take the responsibility and troubling for lame reasons
            This is my second experience with them and I wish to take legal action against the company
            Kindly resolve this issue as soon as possible
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              N
              Namratamala
              from Ghaziabad, Uttar Pradesh
              Oct 15, 2022
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              Sar Maine do kurti ajio app se purchase ki thi but mujhe ek hi kurti receive Hui hai package box mein aur Maine donon ke liye pay kiya tha 2250 sar Jo ek kurti receive Hui hai vah bhi wrong product to maine use return kar Diya aur uska mujhe refund a Gaya 689 and mising product ka koi bhi refund nahin aaya please sar mising product ka refund kara dijiye thank u sar
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                A
                Aakriti_4
                Oct 14, 2022
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                My audio account is hacked and I am unable to delete my account permanently. I have mailed the customer support multiple times and even called them. they are not answering the calls nor reverting to my emails. I want my account deleted.
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                  P
                  Prabhash@321
                  from Darbhanga, Bihar
                  Oct 14, 2022
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                  Website: www.ajio.com

                  I have been complaining to ajio that my order status is not showing on delivering partner website. while tracking it was showing "no data is found ". But every time i called customer care, they assured me that order will reach on time. Then delivery partner told me that AJIO has not given my order items to them for delivery. After delivery time expired, AJIO cancelled my order and deducted Rs. 99 also from refundable amount .i want this money back.
                  AJIO customer support has been notified about the posted complaint.
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                    R
                    Rab khan
                    from RATLAM, Madhya Pradesh
                    Oct 13, 2022
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                    Address: 83, near jockey show room, station road, Pushpa handlooms, station road

                    Ajio is not refund my full money for returning products. It's deduct my money without my information. I return my full payment in my account. Please return my whole money deducted by ajio.
                    AJIO customer support has been notified about the posted complaint.
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                      V
                      from Hyderabad, Telangana
                      Oct 13, 2022
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                      Website: www.ajio.com

                      I have requested for return of 2 products which I ordered online Ajio.

                      RETURN / EXCHANGE IS CANCELLED WITHOUT INTIMATION, ITS NOT BEEN PICKED EVEN AFTER RAISING MULTIPLE COMPLAINTS, ITS BEEN 2 MONTHS.

                      NOW THE RETURN WINDOW IS CLOSED.

                      PRODUCT 1 — SHOWOFF
                      Panelled Track Pants with Insert Pockets
                      Order #FN[protected] (Return ID #RT[protected]

                      PRODUCT 2– DILLINGER
                      Typographic Print Crew-Neck T-shirt
                      Order #FN[protected]
                      AJIO customer support has been notified about the posted complaint.
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                        N
                        naina308
                        from Delhi, Delhi
                        Oct 12, 2022
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                        Return Request on Hold

                        I had ordered a set of curtains on AJIO, but have been sent the wrong design by the seller. I had raised a return request for the same the day I received the package, which was Oct 9th.

                        I have given AJIO all the necessary information, including a photograph of the product that was delivered. The AJIO app states that the return request would be verified by Oct 11. It is already the 12th.

                        I have contacted AJIO...
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                        S
                        Sandhavi
                        from DIBRUGARH, Assam
                        Oct 11, 2022
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                        Address: co1 , om trader white building , 3 rd floor , NEAR KEJRIWAL TILES, suejpur , DIBRUGARH

                        As I have ordered a saree for my grandmom, she didn't like it I want it to return the order, return also created but no one came in the desired date
                        i have mailed various time
                        they wanted the photo of that product as my grandmom was unable to click she bring back the product to me in a different place although I have mailed the photo with the product the return delivery person came after 2 months
                        as no one is at that place I want to return that product from my place no one took it .

                        Order ID #FN[protected]

                        Embellished Floral Saree
                        Mimosa - Embellished Floral Saree
                        mailed several times

                        I WANTED THE PRODUCT TO BE RETURN FROM
                        THE FOLLOWING ADDRESS-
                        co1, om trader white building, 3 rd floor,
                        NEAR KEJRIWAL TILES, suejpur,
                        DIBRUGARH, ASSAM

                        CONTACT - [protected]
                        AJIO customer support has been notified about the posted complaint.
                        No one posted me yet . no update till now
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                          Ashdkjhfd
                          from Ahmedabad, Gujarat
                          Oct 11, 2022
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                          This company is totally fraud. They do not process return and refund. Will make your life hard. Totally shameless crowd.

                          My return request got cancelled automatically twice and then third request is pending since long. I read other complaints from the customers that they do not refund after the return is complete. A lot of people are waiting from 9 months.
                          AJIO customer support has been notified about the posted complaint.
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                            Tua bag
                            Oct 11, 2022
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                            I had ordered 2 t shirts from ajio.but raised a return request many times but no one is picking up my order.called many times at ajio customer care number.noone is available to take calls.i shall never order anything from ajio.
                            AJIO customer support has been notified about the posted complaint.
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                              Abhinav sharma 2000
                              from Howrah, West Bengal
                              Oct 11, 2022
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                              Order id- [protected]

                              Return requested 25th august
                              Return period- 15 days
                              Return requested withing the due date
                              Fake attempts shown
                              Ajio is not taking the product returned back
                              Ajio has raised 3-4 return ids and canceled them without even asking me
                              They are frauding me
                              Help me
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                                S
                                Shyam Bishnoi
                                from Jaipur, Rajasthan
                                Oct 10, 2022
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                                Money debited from my wallet but not credited in my account yet .
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Saharsh Yande
                                  from Mumbai, Maharashtra
                                  Oct 10, 2022
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                                  Respected Sir/ Madam,

                                  I had ordered 2 track pants through Ajio website on 16 September 2022. But due to quality issues I cancelled my order and asked for refund.

                                  Though I ordered 2 track pants on same day and having single bill, they delivered the items separately. (One on 19th and another on 22nd September)

                                  I tried to cancel the complete order before 2nd delivery but it didn't allow me to do. So I submitted the cancellation request on 23 September.

                                  I paid the amount of Rs 489 for the order. But Ajio refunded only Rs 180 and Rs 210 respectively. While contacting their customer service, they are giving me the reason of partial cancellation request and refusing to refund full amount.

                                  If they would have delivered my order in 1 go, I also would have cancelled and returned in 1 go. What's the customer fault here? They are cheating their customer.

                                  PFA the order details as well as customer service responses for your reference. Request for your help here.

                                  Thanks and regards,
                                  Saharsh Yande.
                                  +2 photos
                                  AJIO customer support has been notified about the posted complaint.
                                  Hello team,

                                  When can we expect the resolution of complaint?

                                  Thanks,
                                  Saharsh Yande
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                                    Deepika Sony
                                    from Narasaraopet, Andhra Pradesh
                                    Oct 10, 2022
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                                    10 oct 2022
                                    My order for AARRAH- Georgette Saree with Mirror Work Bordered not go through but the amount of Rs. 798 has been deducted by the bank. Please try to re book my order or refund the amount.

                                    Thanking you.
                                    +1 photos
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                                      D
                                      DIVJYOT KAUR
                                      Oct 10, 2022
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                                      Refund not received
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