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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 16

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S
Snehu jain
from Mumbai, Maharashtra
Dec 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received yet

Address:Bangalore

I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and also i haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket and order I'd is FN[protected]...
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B
Beautyy
Dec 26, 2022
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Refund my money to bank account

Please quickly transfer refund money in my bank account.. Please improve this policy...
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R
RACHANA N
Dec 26, 2022
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Refund related issue

Hey, I had order the product on ajio Rs.2001/- as I didn't like it I intiated a return and the product was picked up at 21st dec 2022, but till now I haven't initated refund if I reach them through customer care some tell me it will be initated at 28th dec 2022 and some tell wait till jan 4th2023. please seek to this problem and resolve as soon as possible
Order I'd: #FN[protected]
Return I'd:#RT92513940...
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A
abhishek1509
Dec 24, 2022
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Duplicate product

Address:bengaluru

Hello, I purchased louis Philippe hoodie from ajio website, it's color got faded in a single wash. the product was fake it is barely 2 months old please help me with a product replacement or refund I purchased it on 22 October, after that, I wore only one day and kept it again I have taken it out and worn from 20 December and after 1 wash with water its color got faded away and it also has holes to it and it's stitches got worn off, i believe...
+7 photos
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praneetha_
from Visakhapatnam, Andhra Pradesh
Dec 23, 2022
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Amount debited but order not confirmed

I have paid ffor an order worth 1309. Amount has been debited but order has not been confirmed and i have not received any refund details.
Order date : 23/12/2022...
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N
nirmit19
from Nashik, Maharashtra
Dec 23, 2022
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Regarding RETURN POLICIES

Website:ajio.com

The return of approx rs 2550/- clothes is not smooth at all. They are not scheduling the return as per our time slot at all.. And they attempt 3 times return and then it is not allowed. Their pick up agents come at their timings when we are not at home so it has become a big nuisance for me to return the wrong items also . I think myntra has much better and prompt services in cancellation or return and refund of products. If this issue is...
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Snehu jain
from Mumbai, Maharashtra
Dec 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related query

Website:Ajio

I have not received my refund of amount 2500 for order I'd #FN[protected] which I have cancelled for
i.e jacket. Please kindly process my refund as soon as possible....
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T
tanvideodhar
from Taleigao, Goa
Dec 22, 2022
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Catwalk shoes

AJIO randomly cancelled my orders and gave a reason as quality checks failed even though I can still see the items available on the website but now at 90% higher cost than when i placed the orders.

This is definitely a reason for MRP mismatch and AJIO is fooling customers.

I want my order, and if the company is saying defective then i want the defective order itself or else proof of this defect.

I...
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W
wertyuio
Dec 21, 2022
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Item was missing in the package

Address:Bangalore
Website:www.ajio.com

Item was missing in the package. Please refund my money. Please 🙏 help me. I am your valuable customer...
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M
Misti1911
Dec 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Credited

Hey there, I had placed an order (FN[protected]) on AJIO on 23rd Nov 2022. And I didn't like 2 of the 3 products from my order. I have raised a return request (RT[protected] for the said products on 28th Nov 2022 with refund amount of Rs 1231.43. However, on 29th I received a refund of Rs 691.43 but the refund amount of Rs 540 for one of the items has not been credited to my account.
I have raised 2 complaints (COM[protected] & COM[protected])...
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R
Riya pundir
Dec 18, 2022
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Not deliver my order

Company is not deliver my order .and they also take money from me bt now they not pick up call and not deliver order...
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R
Riya pundir
Dec 18, 2022
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Not deliver my order

Company is not deliver my order since 14 Dec and I called to them many times bt they cut my calls and not listen to me. I also payment for order before deliver . And now they just make fun of me . Everyday the send me the msg of out for delivery bt not deliver my order till now...
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R
Rionaj
Dec 11, 2022
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Amount debited but order not placed

I've ordered a particular item today the payment was successful but the order is not placed. I want my money back...
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R
Rionaj
Dec 11, 2022
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Amount debited but order not placed

Website:Ajio

I ordered clothes today, the payment was successful but the order was not placed....
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A
Anushri Patil
Dec 11, 2022
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Unable to login

I forgot my ajio account password..I'm unable to login. Everytime it says wrong otp entered. Issue not resolved since year...
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Bijin123
from Kasaragod, Kerala
Dec 10, 2022
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Payment done. Order not confirmed.

Address:Karnataka
Website:Ajio

I did my payement for rs 977 but my order was not confirmed. I want a refund....
+2 photos
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V
Vraj Mistry
Dec 8, 2022
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Order ID. FN478230088

Website:www.ajio.com

My Order ID. FN[protected] got cancelled automatically on AJIO app. It's ridiculous that they accept an order and the payment for something they can't serve. Neither I have received any products, nor I have received any refund for the amount that I spent.

I could not infer until today when I called the customer care service to confirm my suspicions. If they wanted to cancel, they should have straight away cancelled/rejected...
+3 photos
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A
Abinson paul
from Kothamangalam, Kerala
Dec 7, 2022
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Unable to return damaged product

I ordered a jeans from ajio application with order I'd FN[protected].I got damaged product with yellow staine and with out price tag..i requested for exchange, courier agent could not take product because of no price tag.i contact customer service and not got a favaroble response.kindly do the needful....
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I bought few products from Ajio on 25th August 2022 and due to size issue returned few of them. As per Ajio, return was completed on 6th, 9th and 10th September but till date amount is not credited to by account. I have connected with support multiple time and shared the Statement as well but till date no resolution.
I am attaching the screenshot of statement for reference....
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R
Rinki18
from pune, Maharashtra
Dec 6, 2022
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Fraud happened because of ajio

Address:Banglore

Ajio breaching customer information because of ajio I lost my 30k...
+1 photos
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