AJIO Complaints & Reviews

I have ordered 3 pants in ajio and returned them due to incorrect size. They have taken back the product on 30th December and as per the policy the refund should be credited into 7-10 working days but I still didn't get the money when I raised a complaint through Gmail they have asked PDFs of all the transactions from the day I have ordered it to present day. But My bank is refused to share such information. I am stuck here please help me...

I made two transaction but order was not placed . I need my refund...

My transaction was completed but my order was not placed. It’s been more than a week...

I ordered jeans from ajio but when I got the product i was not satisfied with the quality I created return for the product with the option of I want refund in my bank account i filled all the details of my back account but when return is complete they send money on ajio wallet which I haven't choose for.I tried lot of tome to contact with costumer care in app but no one is responding.Why am I even consider this when I haven't choose for refund...

Hello,
I got a call from a woman claiming to be from sales and promotional department of AJIO.
They literally use the links and offers from ajio which looks so legit!!
They asked me to place an order from the ajio app but do not pay from the app. Instead send screenshot of the cart and pay through imobile app. Instructed the process on call and gave bank details saying it’s a tie up bank account with the company...

I got damaged bellies and put for exchanged Ajio cancelled the order and the return date got lapsed.

First think while delivering bellies usually it will be in a box as such good packing was not done

Then i received the damaged product put for exchange and on the date the return window closed they have cancelled that exchange now i am unable to return or use that product

Either take this product...

My order was picked on Jan 13 2023. It is a nike shoes. The delivery person took otp. In app it is coming as transient to ware house. I'm not able to track my return status. Customer care is not helping me despite of 100 emails n chats. I'm left in dark. I'm neither receiving any txt. Please look into the matter n help me get refund....

13/01/2023
amount paid to ajio app thrrough phonepe account. but my order id is not received yet. also i mailed customer care but dint receive the reply yet...

Dear
Sir/Madam
Name :Thushti.K
Mobile No : [protected]
Email ID: [protected]@gmail.com
Order ID:FN[protected],

My refund amount not received till now
I paid by upi
please refund my money as soon as possible

Thanks & Regards...

Cash on delivery is not showing.is not available in my ajio...

I have ordered "floral knitted round neck cardigan" of small size, but I received wrong size(medium) of product on 18th December. So applied for exchanged. The courier boy came only once on 23/12 and told me that tag on the product is wrong and so it cant be exchanged. He told me that better you complain to customer care and once they(customer care personnel) will remove code I will come back and exchange the product.
But when I...

I had ordered a pair from ajio. I received the product but it was of smaller size. Since there were no larger size i requested for a return. Everyday they would send me an OTP but they have never ever tried to contact me at all. And I used to receive notifications stating that they attempted to pick up the return. Soon the return window of the or will close. It's been a week and the product is stuck with me....

I ordered through AJIO on 25th December (Order# FN[protected]). My order got delivered on 30rd December 2022, and returned product on 3rd January, 2023. They refunded money on ajio wallet instead of bank account and when i transferred refunded amount to bank account on 4th January, 2023 ajio wallet cash debited but still not received in my bank account in ajio wallet it saw deduced but still not received in my bank account....

I order 2 quantify of "Literide Perforated Slingback Clogs" on 16th Dec 2022 under the
order FN[protected].

I have received only 1 quantity of above said product and 2nd quantity is not yet shipped from the warehouse.

I have raised multiple complaints and e-mailed several times but no luck yet....

I order 2 quantify of "Literide Perforated Slingback Clogs" on 16th Dec 2022 under the
order FN[protected].

I have received only 1 quantity of above said product and 2nd quantity is not yet shipped from the warehouse.

I have raised multiple complaints and e-mailed several times but no luck yet.

Everytime I was responded with standard reply that items were shipped but in reality only one...

I ordered through AJIO on 18th December (Order# FN[protected]). My order got delivered on 23rd December 2022, since then i have placed a return request. But no one from AJIO came to pick the parcel. I've even raised an issue but still no response from AJIO. I've been calling customer care everyday but nothing works....

Good day,

I would like to return a product however at the time of delivery there was no tag on the product. There was no tag attached when I received my initial package.

Ajio’s CUSTOMER SUPPORT LINE IS SO POOR AND BAD, NO ONE PICKS UP THE CALL AND PUT YOU ON LOOP HOLD.

Please assist...

I bought a product by looking at the image they put on their website. But they delivered me a different product. After that, I tried to put return request and their website was not working. I sent them the screenshots and then they put in a return request. Since then I am writing emails to them. In every reply, they give me one date and after that, I have to repeat the whole process. My product is worth 3499 INR. Money is stuck with them....

I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and alsoi haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket. Order I'd FN[protected]...

I have Cancelled my order worth 2499 of jacket whose refund is still pending from your end and also i haven't received any notification on my app regarding the refund of my 2499 amount which I have cancelled the product name is John players jacket. Order I'd is FN[protected]...