AJIO Complaints & Reviews

I will never do shopping in ajio app because return agents are fraud. Ajio are you seeking customer satisfaction then solve my problem. I ordered a gear wallet (Order no fl[protected]) it is damaged so i decided return the item (Return id. Rt[protected] so i returned the item to agent but the agent didnot give any acknowledgement slip to me and he canceled the return request but he taken product. This is my problem i want solution right now,...

Dear sir/madam,
Today was the return pickup of this item, from sai ram courier services, address: khanshar modd, opposite hyundai agency, safidon, haryana-126112. They cancel my return pick up with remarks of : you damaged this product because company did not mentioned, was that product damaged or not?

Please refer to this trail email, i received this order at 3:35pm and after that opened the box checked this, only...

I ordered a product with order ID FL[protected] which was delivered to me on 6th may 2019. It was wrong product. After repeated and continous complaints i refunded the product and placed a new order ID-FL[protected] which was delivered to me on 13 may and again it was a wrong product. They are misleading consumers repeatedly with no intent of proviidng products...

Hello sir, this is adnan khan from mumbai...
I got the shoes of nike delivered by 26 april.. Which is a 1st copy nike shoes and this shoes doesn't have any tags on it
Now on returning the product they are saying this product doesn't have a/n number on it. I have got this shoes without any ean or a/n number on it. I just want my money back as they are providing fake nike shoes.
Order id: fl[protected]...

I ordered 3 products from which i returned one of the product by self shipped. Its been one month that i didn't get my refund money back. I am constantly calling them to refund the money back as the product has been received at there location tumkur on 2nd april. I by my self also tracking the product whether its received or not but it shows that it was received on 2nd april. Whenever i call them they make hundred of excuses that product...

This is in regards to my order of dune ladies genoa loafers under my account (Mobile no [protected])
Please note that at both times i ordered white shoes which was reflecting in your app but was delivered orange shoes.
The first time i had to initiate an exchange request and second time a return request because your customer service said that there was an internal system error and they didn't have white shoes.
However...

Respected sir/madam,
This is in reference to the item heathered crew neck t-shirt with contrast raglan sleeves[protected] purchased from ajio online shopping done vide bill no. Tax invoice no. F9008kar[protected] dated 04/04/2019
Tagged price of mrp 1199/- inr from american crew brand regret to inform you that the product received is not at all satisfactory to what it was mentioned and shown in the online catalogue of the...

I have ordered few items from ajio.com but due to some courier issue, the items were not delivered and returned back to their warehouse.

From last 1 month or more than that, i am following up with ajio customer service regarding refund of my amount but they people are taking such a long time to resolve this issue.

Every time they simply giving some new resolution date and till today i am waiting for my money.br...

Regarding the above mentioned order, please note that we had ordered a teamspirit crew neck t-shirt with typography color orange. Size 'm', for rs. 299/-
Regarding the mentioned purchase, please note that the t shirt was handwashed as per the instructions, and it merely a dip and wash, dried in shade. Inspite of the same, the typography print has started coming off. I am attaching a picture of the same for you to understand the extent...

I have initiated exchange of one black shoes but not get exchange yet. Two times courier boy came but all the time he said mam I would not accept this courier because I have not received the mail of without quality check The company is neither getting the product exchanged nor initiating the product return. I have dropped multiple mails not so resolution yet. Every time i drop mail or call they revert saying that will get back in next 2-3...

The ajio online shopping are providing extra 30 % off for the first time customers irrespective if they have any coupon.
I was trying to place an order but the said company are refusing to give this particular discount on the pretext that i have used a coupon issued by the jio tele communication.
I request to register a complaint and proceed further as per the rule of land at...

I had placed an online order to avail a discount of rs.1000 on online purchase of rs.2499. 3 kurthas i ordered, in that 2 kurthas supposed to be in 1 package and 1 kurtha in separate package. When i got 2 kurtha package from the delivery boy, on the slip of the package quantities were written as 2, when i opened that it was only one inside that. I called to customer care also but they are saying they sent two items only and they are not responsible...

I had purchased shoes on ajio.com online website at 17th jan but i found other wrong colour shoes that was not mine order, after that i called to ajio they speak your order will be not exchange just can return i said ok, on 22 jan the couriyer boy came to pick up shoes and he told me that would be not return and
He speaks these are complain come before you speak with the ajio, than i called again now they speak you can not return shoes...

Ordered few products in ajio. Delivery date is given as 8/03/2019. Today is 12/03/2019 so i reached customer care for the help.
Always they say give us 2 more business days. I called express bees with tracking number they simply told your order was cancelled by ajio so please reach them. But before one day back express bees people told due to vehicle repair unable to deliver products like this they told us 3 days.
So finally...

I had picked up 4 shoes worth rs 15000 from ajio on 15th feb. Of the 4 shoes, only 3 got delivered and the highest price shoe worth rs 6000 was not delivered. Still they tagged as delivered on the ajio app. I returned all the 3 items also because of incorrect size and tampered box. All products were picked up after daily follow ups with the team. They picked up products on 1st march but till date i am waiting for refund. Customer service...

I bot a bag for 1200, faux leather. Which is worst than a 200 worth bag. Just the appearance is good. Waste of money. Kindly send picture of the condition in two days after purchase.

The product is totally worthless.

Company is cheating with good looking website and great design but the material is poor. Worst experience with ajio.
I have bot cloths with ajio for 5k. I have decided not to purchase anything...

After visiting reliance trends, i ordered 4 items.
Out of 4, 3 is ok but a t-shirt got greater size than ordered.
I contacted firstly trends staffs, they suggested to return and refund the amount, but i don't need it.
I contacted ajio customer care helpline, they facilitated only sorry.
I need my ordered product with my choice not according to you.
Thanking you....

After trying at the stores i ordered three kurtas of size l. All the three kurtas received from ajio bear the sticker of size l. Two are ok but one of these is actually of size m. It is tight for me. Similar kurta of size l that i tried in the store before placing the online order was ok. I sent this grievance as a part o[censored]ser experience to m/s ajio. They should take back the wrong product sent by them and send me a kurta of the size that...

I had placed an online order from reliance trends store to avail a discount of rs.1000 on online purchase of rs.2499. But when i got the order placed, one item was wrong and one item was not ordered (I ordered for 2 shirts but only one was placed) and as a result i had to pay rs.1997 and couldn't avail the discount. When i approached the store they asked me to return the products and place the order again. I had to face many difficulties...

I have ordered navy blue loafers (Order i'd fl[protected] but i have received wrong product[protected]. I raised returnrequest for this and called ajio asking to send me the correct product. Your agent denied to send the correct product and asked me to order again. I ordered the shoes again, order id fl93886268 and got wrong product again[protected]. Again ajio agent asked me to wait as she is going to register complaint....