Claimed

AJIO Complaints & Reviews

1
Last updated Apr 25, 2024
Complaints 4095
Resolved
292
Unresolved
3803
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
AJIO
Customer Service Contacts

AJIO Phone Numbers

Toll free
1800 889 9991
296
558
View all AJIO contacts

AJIO Website

AJIO Head Office Address

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout
Bengaluru
Bangalore District
Karnataka
India
560068

AJIO reviews & complaints page 203

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:Ajio

Sir/mam, i ordered a clarks formal men shoes from ajio. I got wrong size so i made exchange to that shoes.in exchange i got fake shoes which is not even copy of that shoes. I have made complaint many times to ajio. They are saying they can do nothing with this and giving excuse they got non ajio product in return. Order no. Is — ex01194026.
I am a student and 2800/-is a hige amount for me. I want fair investigation with this and...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mansi1987red
from Agra, Uttar Pradesh
Report
Copy

stupid company and not keeping up with their promise

Address:New Delhi, Delhi, 110028
Website:Ajio.com

Ordered 4 items from them which they sent through xpressbees (Another fraud company for whoom i have already raised complaint) but the items were never delivered and were being sent back coz of their stupid courier company, i spoke to them on phone to ask them to intervene and get those parcels delivered instead of cancelling them as i used my coupon deal and got a discount code and those items were out of stock now, but their staff was so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimit Awasthi
from Noida, Uttar Pradesh
Report
Copy

worst experience pathetic service

Website:Ajio.com

Dear Team,

I am writing this mail to you so that you will know what was happened to me in last 4 days.

I have order u.s polo slim fit shirt first time on ajio with order Id-FL85034701. In the order tracking after confirmation it was written your order will be ship before 22nd October 2018. But after calling your customer care again and again they have no clue why my order was not shipped. They were saying me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gyani shah
from Mumbai, Maharashtra
Report
Copy

my refund and poor services

Website:ajio online shopping

This complain is regarding my order which i placed on 26th september 2018 for 7 items after ordering i immediately cancelled it. And now its been more then 15 days my refund has not been initiated to me by ajio online shopping website. And inspite of my regular follow up my refund is not been initiated to me. And there is poor services which they provide as there employees dont give us proper feed back. Now help me with my refund and i also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shankarprasad
from Madhugiri, Karnataka
Report
Copy

wrong product delivered

Address:571602
Website:Ajio

From, shankarprasad
S/o r l narayan
Ward no 04,
Sri rama block, krishnarajanagara town mysuru district, karnataka
Pin-571602.
Mob: [protected].

I need to raise a complaint against an order which i have placed in online shopping application : ajio on 15/09/2018 order no: fl80412769 worth of rupees 2, 803.3 below are the details.

I shopped a product of 2items. Men clothing...
Helpful
37 other people found this review helpful
37 found this helpful
3 Comments
Report
Copy
N
neeta muttagi
from Hyderabad, Telangana
Report
Copy

tracking order

Address:Hyderabad, Andhra Pradesh, 500009
Website:AJIO

Placed an order on 7th september informed will be delivered on 11sep still no tracking details. From 11th september the customer service informs me will get back within 48 hours however no update. It's been 11 days and still unaware where the shipment is. I'm requesting for refund no reply on that. Complaint com[protected].
I also got a call from supervisor who informed will call back however no reply....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveenair
from Tiruvalla, Kerala
Report
Copy

2 ajio branded shirts missing from the delivered box

Website:www.ajio.com

AJIO Order with ID: FL[protected] Ordered on May 26th, 2018

Order Delivered on June 2nd, 2018.

I placed an order for 6 AJIO Branded Shirts, from "www.ajio.com"

I received delivery in a completely damaged Cardboard Box. As soon as I received this damaged and partially opened box, I contacted AJIO Customer Care and raised a complaint stating that I have received a completely damaged box and it's partially...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Bhavika gidwani
from Pune, Maharashtra
Report
Copy

complaint for refund

I have requested a refund for a product that i have returned due to size problem
Order id is fl78034313
They said once pick up will be done they will refund me
Bt after sending several emails they are just saying that it will take time
I'm fed up of their excuses
They are seriously pathetic
Worst customer service i have ever seen
Now i can't wait more
I just want my money back
It's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavika gidwani
from Pune, Maharashtra
Report
Copy

complaint for refund

I have ordered paper bag waist pants with order id fl78034313
The material was good
I returned it back due to size problem
Company told me whenever product will be picked up they will refund me on or before 12th september
Pick has been done
They r not returning my money
N whenever i email the customer service they say we have raised a complaint
Never got this type of service
Other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bidushi Bora
from Mumbai, Maharashtra
Report
Copy

order issue

Website:Ajio.com

This is with regards to the Order:FL74374493 which I had placed using Store credits of 799 and net banking of 300. The order was processed, however, on delivery I was asked to provide 800 to the delivery guy stating that the store credits weren't added. On calling customer service, they questioned me instead and accused me of not using store credits.

Well, here's the thing, my order was processed which wouldn't have happened...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vishnik50
from Mumbai, Maharashtra
Report
Copy

refusing refund of the order not placed

Address:Thane, Maharashtra, 421201

I had placed an order on 14th of august 2018.
Due to their own internal error on the ajio app, order didnt get placed but my amount got debited from my account.
Now they are refusing to refund it and giving me the whole responsibility of their mistake and telling me to communicate with the bank.
This is so unprofessional and frustrating.
It has been the worst experience shopping there.
I need refund from...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
N
Nayana Dawkhar
from Pune, Maharashtra
Sep 28, 2021
This thread was updated on Sep 28, 2021
Report
Copy

returns and replacement policy

Website:www.ajio.com

I haven’t seen such a terrible service before by any of the well renowned online sellers. The worst service provider ever ia "ajio".

I purchased a jeans which is a unfit for me and hence i wanted to return it back. I placed a returned request immediately on next date and since then no one is coming to pick the product back.

I am continuously calling the customer care executives but they are giving me unrealistic...
Helpful
43 other people found this review helpful
43 found this helpful
5 Comments
Report
Copy
N
Neelam Kehari
from Delhi, Delhi
Report
Copy

product returned but did not get refund

Address:New Delhi, Delhi, 110059
Website:AJIO

I had returned the product to the ajio (Online shopping site) but did not get refund. I have raised complaint many times and exchange mails about this, they replied, they have initiated but i never got my money in my account. They asked for my statement 2 to 3 times after interval of 20 to 25 days so i shared with them my statement. I had raised complaint regarding this in my bank also as ajio suggested, my bank replied their is fault from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sneha0855
from Vasai-Virar, Maharashtra
Report
Copy

fraudsters-they give ajio credits from your bank debited amount

Address:560068
Website:www.ajio.com

Order num fl64694952
New way of looting customers... I ordered 4 items for which 200 credits were used. But when i returned one item they debited my 200 rs and added to ajio credits which is not right.. So i was supposed to get a refund of 428 but i got only 228. So 428-200 =228. Why should the credits be applicable only on returned item it should be divided equally among 4 purchases... So i lost 200rs.. And they cant even give proper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bronia Bassi
from Dirba, Punjab
Report
Copy

refund of product returned

Address:Panchkula, Haryana, 134109
Website:Ajio.com

Haven’t seen such a useless app and such horrible executives. The worst service provided by any app. My order number is ID 02577170. I returned a pair of pants on 15th July. The pants had been collected but the refund has still not been generated even after 20 days of constantly calling the customer care. The last date I got for the refund was 1st August and today on the 6th when I called them they still said we will look into the matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gitesh Deshmukh
from Pune, Maharashtra
Feb 21, 2022
This thread was updated on Feb 21, 2022
Report
Copy

ajio.com - online shopping cheating and fraud

Address:560068
Website:Ajio.com

Dear team/ Friends,
On Dated 22nd May 2018, I have ordered two shoes 1)Sparx Printed-Mesh-Lace-up Sports shoes [Rs 1, 649.00) 2] Red Chief low-top-lace-up casual shoes [Rs 3, 995.00] from AJIO online app and on dated 25 May 2018, Ajio delivered me one consignments box which having order id FL55742497 and its delivered through Blue-dart courier service (shipment id is[protected] and Blue dart tracking id is [protected]).
When...
+1 photos
Helpful
36 other people found this review helpful
36 found this helpful
4 Comments
Report
Copy
A
AjaySIngh281
from Gurgaon, Haryana
Report
Copy

not accepting the product

Address:Jaipur, Rajasthan, 302021
Website:Ajio.com

Hello There
Myself Ajay Singh Nathawat from Jaipur.
I have ordered 3 t-shirts and 1 shirt from Ajio.com. The have placed on 1/7/2018.My order id is FL62126997 There was a All over print shirt which i ordered a with them.I don't like the fit so i want to return and within a hour i have raised a return complaint against the shirt.and next day the delivery boy come and said ...bhaiya there is no tag in it and i can't take it right...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alisha Katyayani
from Hazaribagh, Jharkhand
Report
Copy

money not refunded

Address:Bhojpur, Bihar, 802301
Website:Ajio.com

I have ordered jeans online through ajio on 8june 2018. Initially i made order prepaid but when i get back to order details in ajio app payment unsuccessful was written over there. But payment was done and money was debited from my account. When i contacted to customer service they told that they have received payment and payment will be credited back till 12june. Today on 16 june i received a mail regarding the same and they said that money...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110062
Website:Ajio.com

I ordered a plazzo and kurta and I did not receive right product and the order which I received is defected. I raised a complaint regarding this but I am not getting any resolution from customer care . it's been almost 2 weeks and I am only getting messages that attempt was unsuccessful. Also every time when I call customer care they hung up on me ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay_4129
from Rewari, Haryana
Report
Copy

product not being delivered

Website:AJIO.com

I ordered products from ajio.com (Order no.: fl[protected] which was to be delivered by 4-06-18. An attempt by the delivery guy (Rajindera kumar) was made on 05-06-18 and i wasn't available to receive the order. So i called the delivery guy to check up on the order and he stated it my mistake that i wasn't available to receive the order he will not deliver the products as he sent them back (Without making total number of attempts) and rudely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy