AJIO Complaints & Reviews

I ordered few products from ajio which were shipped partially to me.in one lot i received there were supposed to be 2 products but i received just one (One box was empty). So, i escalated my issue through email to ajio and after almost 20 days now my complaint has been closed, reason being, there is no fault from logistics end. I am a regular customer of ajio products. Do i deserve to be treated like this? Is that my fault that i received...

I am arising this compliant as i order 2 dress and 1 shrug when courier person called me that he waiting near my office. I informed him i don't have cash, i need to withdraw cash and come and requested him to wait.in turn, this courier guy left and did not answer my call. After that, i got the message from ajio that my order will be delivered the next day... I have a request in ajio helpdesk and they mentioned it will be resolved within 2...

Mene ajio se shoes kharida tha. Size difference hone k karan muje return karna pada. Company ne return k liye muje self sheep kar ne ko kaha. Mene vo kar bhi diya.
1 feb2019. Ko company me return ho gaya uska screen shot aur tracking no. Mene company me bheja. Customer care valo ne bataya ki 2 din me aapko refund mil jayega.
Aaj 10 din hogaye muje koi refund nahi mila. Me request karta hu is ch*t*ya company se koi product na...

I had order pair of shoes from their application ajio. I made the payment on 6th of january. The
Promise delivery date was 12th january. Now its 9 february
. They have neither delivered the order nor returned my money. I selected another pair from somewhere else expecting my money to be returned by the previous date but i am so lucky that their team didn’t returned my money and they went out of stock and the updated stock has...

My Contact Number is [protected]. I had purchased a Black Jacket Order No. FL88733234 and Return Id RT10558134 amounting to Rs. 1462.00.
For some reason I was not satisfied with the product so I shipped to AJIO warehouse and it reached there on 10/01/2019. My complaint ID: COM[protected]. They are not attending my problem, I have sent them 10 mails regarding this. They just keep on postponing and dont contact me at all.
Every...

I have purchased jeans but received a different one, raised a complaint and talk to Ajio team more than 15 times, always getting the same response will get it to resolve in next 48 Hrs but nothing came out after 48Hrs, 5-6 Times delivery boy attempted the pickup but he can't pick up due to some information which needs to be updated from ajio team.
Genuinely I fed up with this ridiculous team, its better to purchase from myntra, jabong...

I have initiated exchange of 2 calf leggings but got exchange for only 1 legging. The company is neither getting the product exchanged nor initiating the product return. I have dropped multiple mails not so resolution yet. Every time i drop a ail they revert saying that will get back in next 2-3 days. Its been more than a month still issue not resolved.

Original id-fl87604062

Exchange id - ex01530040...

[order id : fl84725710] firstly my product got delivery to wrong address, but till date i requested to return it because order was delayed and in my ajio account it shows product was delivered & i called ajio customer service and they told me it was by mistake we'll cancel order and then after one week the person (Who accepted by order) came itself to my address and delivery my product. I requested to return order on 20th of dec 2018 but...

I ordered a cluttoes order id-and shirt (order id- FL[protected] It was told by ajio that these products will be delivered by 1st of January ..on 27 I recieved a message that my order will be shiped by the end of the day! I called up the customer care service to postpone the delivery..they told me I'll be receiving a call before they deliver and asked me to tell them reschedule the delivery ..when I recieved a call I asked them to get my delivery...

I ordered a wedges from ajio which was bigger in size and also one of the left leg was defective(criss cross band was loose)
I asked customer care and put it for exchange within few fast delivery service I got the new product of perfect size but with same defect in this wedge also the left criss cross band was loose and the right foot was perfect. I liked the wedge but the only problem was with band having two different size in different...

Despite giving all the details of the product pick up, ajio is blaming the customer and not contacting logistics with respect to the return and the refund. Delhivery pick up boy has stolen the product and ajio is not taking any action rather closing the complaint blaming the customer that the product was not picked up. Ajio doesn't look at the emails sent and keep sending auto response emails.
Shame on ajio...

I had ordered a product from ajio order id: fl85416683, 26th october 2018
# fl85416683 but i did not get the product in hand and the delivery message was fake also the sign which the delivery boy has is fake, i complaint to ajio but till today[protected] they could not find the solution and also wants to close the issue because they say they are not responsible.
Need help

Complaint id is: com[protected]...

You have blocked my email id, stating 85% of the order is returned, where is this clause mentioned on your website?
If this is a big deal for ajio, you should not mentioned statements under your return policy "anything in apparel can be returned".
This is looting the customer
I dont care about you blocking my email id, but i need to return the current products with me. Its of no use to me....

Yesterday i bought a slipper from reliance trends worth rs. 299 which is mentioned in paid bill, its literally worst brand ajio (Slipper bite)... It was like bad experience with reliance trends i bought worth rs.7500 around but what to say very bad experience i'll prefer to my friends to buy from reliance trends it was for future aspect i'll not going to buy anything from reliance trends......

I had ordered trousers at Rs 804. To get this price I ordered few more products so that I could get extra 40pc off. Then I got an email saying that product has been cancelled and refund has been iniated. And if I want to order the prodcut then I can order it again. Now the price of the product is 1400rs online. Why will I but at a higher rate and ehy was my product cancelled when it is available for sale online at a higher price. They are...

I had purchased a track suite from AJIO on[protected] and on[protected] i requested return of this product as it was tight in my under arms. So I returned the item and its almost 2 weeks passed and I have not yet received my refund amount.
My Order ID FL85654748. Attached image is of Delivery Challan received from Delhivery for return.
I am mailing AJIO company daily about refund; they are just telling that in 1 or 2 days...

Your order with id: fl86724394 has been placed successfully. We hope to deliver it to you between 20 nov to 21 nov. Once packed & shipped out, we shall keep you updated on the promised date of delivery. This was the message i got when i booked the product but today i recieved that delivery was rescheduled, i ordered the product as the birthday present for my friend but im totally disappointed with your delivery partners... Pathetic service......

Hi team,

I had ordered for 3 shoes on ajio product id is - fl84295981, i ordered it on 6th nov, 2018, and per their policy you cannot cancel the product once it goes in shipping state which happens the very next day however the delivery date was 7 days later which is 13th nov, 2018, i called on 7th to cancel the order they told me to wait and cancel it after i receive it, i waited till 13th and dint get the product, i called...

I had raised one order #fl83065823 on 21st-oct-2018.

My son, he is 5 years old i had ordered 6-7 years old age range product for the comfortable fit but there was 2 of the products (1. Stripped shirt with patch pocket 2. Checked shirt with flap pockets) where size not comfortable as the other (Rest of the shirts) sizes are very much comfortable.

So i tried to exchange the product for the first time with the bigger...

Sir/mam, i ordered a clarks formal men shoes from ajio. I got wrong size so i made exchange to that shoes.in exchange i got fake shoes which is not even copy of that shoes. I have made complaint many times to ajio. They are saying they can do nothing with this and giving excuse they got non ajio product in return. Order no. Is — ex01194026.
I am a student and 2800/-is a hige amount for me. I want fair investigation with this and...