AJIO Complaints & Reviews

I had ordered a dress on june first week and the estimated time was given as 26th of june but i did not receive the order it's almost a week frm the estimated date now. I don't knw what is taking soo long.. Want a the order status immediately and i am attaching the proof of the order

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Hi ajio... Since the order is placed on 25th june... And it has been confirmed also... The estimated delivery is july 4th... Will i get my order before the government poses a lockdown?? Pls do the needful... Thank you

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Order id is fl[protected]. I had returned two products with all the tags and bill etc on the 19th of march. When i called the customer care.. They provided me with two tracking ids which (When i check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the ajio customer care but all they do is raise a complain and give a different complaint number each time.
I am getting tired of writhing and or calling them. Please help me get what is rightfully mine.

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Address: Mumbai

I have ordered a medium sized levis shirt from ajio shopping app. I received a wrong product (Jeans pant) instead of levis shirt. I returned the product and now they are claiming that they cannot accept the return as its a non-ajio product. My return id is rt17919104.
Kindly do the needful

Dec 21, 2020

Complaint marked as Resolved

resolved

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I ordered 4 items in month of March but I haven't receive 2 items from order
so I cancel my order but I haven't receive my refund which is approx 900 rupees. And in the app they are showing that refund is initiated and there is no way to communicate with customer service executive. Please help

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I had placed an order in ajio and done the payment through Paytym. Money of Rs 2686 has been deducted but order has not taken. I would request to return my amount debited. Plz resolve the issue as soon as possible .
Below i have attached reference of the payment done

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Address: Ajio

Hi wrong item. Shipped to me and now requested to return but courier boy is rejecting stating image didn't match... Called n number of times to customer care number but no response from executive

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I have made payment for sweatshirt the money got deducted but the order is not placed... Pls place my order or pls refund the money... Pls do the need ful

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Address: C-117 malviya nagar kunraghat gorakhpur

I ordered three t-shirts from Ajio website one of adidas one of french conmection and one of ajio itself and the Adidas one was shown half sleef on website but on delivery i saw that it's full sleeve and also too small than the actual size. Having contacted the customer care for returns I didn't received any response and all i received was that they are unable to contact me. This was complete forgery.

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Hi!! My order ID is FL[protected]. I had returned two products with all the tags and bill etc on the 12th of June. When I called the customer care..they provided me with two tracking ids which (when I check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the Ajio customer care but all they do is raise a complain and give a different complaint number each time.
I am getting tired of writhing and or calling them. please help me get what is rightfully mine.

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Website: ajio.com

Hi,

I just opened my app after lockdown situation and may ajio account is blocked and on reaching the customer care, they mentioned that they have blocked the account due to high number of returns. I haven't shopped in last 4 months and they have blocked my account. My account had lot of wallet points and cash amount which i can't access anymore as i am not allowed to login.
What a horrible site is?
Atleast give the heads-up prior to blocking in order to redeem the cash and points earned.

#don't use ajio#horrible customer service

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Jul 13, 2020

Updated by Neha Chaudhry This problem is still not resolved. Can someone from AJIO help in fixing the problem.

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I have made a payment for kurta, the amount got debited but the order is not placed... Pls refund the amount... Do we get refund.?... Amount is paid but order not placed

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Address: Bangalore

I want to return an item but they are saying to do self shipping but i want ajio shipping and services

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Ordered some clothes and paid amount through phonepe through razorpay but order not placed no confirmation nothing.. What is this?? How do i get my refund??

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An amount of rs 3292.02 was paid through netbanking but after order cancellation have still not received refund innitiated email from ajio. Please help to get refund initiated to my ac. Thank you

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Jun 16, 2020

Updated by Asenlac Th

Jun 16, 2020

Updated by Asenlac The first pic with debit amount of rs 3220.94 is from again different complaint. Thanks.

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While ordering in ajio an amount of rs.3220.94 was paid through netbanking but after successful payment, the order didn't confirm on ajio app. Please help to get refund debited amount.

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A

Asenlac

Jun 16, 2020

This one has been refunded but hv one more. Thanks for your kind intervention.

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A

Asenlac

Jun 21, 2020

Got both my refunds on 17th say next day. Thanks

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I placed an order today 14/06/2020 in clothing session for 5 items but money has been deducted from my bank and the order is not placed... I expect for a refund or orders confirmation details

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Amount deducted from my bank but order is not placed. I dint receive any order confirmation message

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While ordering at ajio amount of rs.2132.06 was paid through upi to vpa ajio. [protected]@hdfcbank but after successful payment, the order didn't confirm on ajio app.

Kindly help to refund the debited amount.

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Jun 14, 2020

Complaint marked as Resolved

Got the refund.

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This is related to order id fl[protected] in which 3 products were returned. The pickup was done on 10th june and till now the status has not been updated on app and also no refund has been initiated yet. It’s been 5 days already. Pathetic experience from ajio this time. Tried calling customer care no proper resolution has been provided yet from them. Please provide appropriate resolution.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 198

clothing

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placed order on 25th june... estimated delivery is 4th july...

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I don't receive yet my debit

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Wrong product received and denied refund upon return

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I haven't receive my refund

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Money deducted but order has not taken

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delay in pickup after lodging complaint in nch

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Payment done but order not placed

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I'm complaining regarding a different product that was shown on the website and I received something else

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Product returned but no refund as yet

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ajio account blocked

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Payment made but order not placed

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I can't return an item

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Amount deducted but order not placed

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Refund status

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Please help to get refund debited amount

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Clothing (money deducted order not placed)

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5 items from ajio

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upi payment debited but order not placed, need refund.

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refund not yet initiated even after 5-6 days of pickup

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