AJIO Complaints & Reviews

I ordered five products on dated 27September, but i received only 2 of them on dated 1 October, and out of which one of them is wrong product without quality checked, so in that ordered i raised complaint many times against it, but ajio services are not able to find solution for that. They said we can't accept the product withoutQC. So the complaint is closed.
So i requested you to accept my complain and do action against this carelessness...

I have ordered 3 shirts through online from below website.1 shirt has been delivered and other 2 returned. Nearly to deliver a shirt they took more than 2 weeks. Their customer care said the returned 2 shirts amount will be refund within 1 week. And it's been a month they didn't have any information and even tried to connect with them no response from them. I don't know how to connect with them and get my money back....

I placed this order on 8th of Oct, for gifting my mom for Diwali and till date I haven't received my order. As per shipping tracker my order was out for delivery on 13th Oct, but not yet delivered. Have been communicating with Ajio customer service on a daily basis as I have already paid for it, but the service which m getting from them is pathetic. Firstly they are not ready to accept that it is there fault, they keep saying that your number...

Worst application ever
I ordered dc shoes
Order no: fl[protected]
Delhivery: tracking id :[protected]
Order id :[protected]
And it has been 20 days now and still the shoes are not delivered and the customer care is just not helping i asked them to cancel the order and still they are not listening and neither giving me back my money. When i track the order it is showing that it is waiting to be picked...

My return of tshirt took 20 days. This all happened due to wrong tag for under sized tshirt, person denied to took initially and all this drama of several complaints opening and closing started, but end customer like me was helpless to get refund.

Policy of ajio may work in happy path, but when there is an exception, standard policies doesn't work and just do enough harassment to customer.

Now onward, i won't...

I placed return request for 6 products form my order id fl[protected]; courier partner came for twice for the pick up my products but database what they having not matching with my products codes! So
1. My 1st concern is they delivering wrong products may be so database not matching
2. Or they giving wrong database to the logistic partner so only this issue happened.

On above that i provided lots of time with images...

This is to bring to your notice that the complaint is not resolved as the amount of Rs. 2949/- which was debited against my order is still not credited to my account . So how can be the complaint resolved it was u r technical fault but we won’t pay for u r technical fault please reverse the entry as soon as possible or else we will complaint regarding the same RTI the concerned department .
If this is the way you are going to resolve...

Hello team...

I get frustrated towards ajio service.. Last, i came to mail you.. Please see my attachment.. I ordered 4 kurta's on august 31st.. I have received 3 kurta's the products after some days in one courier.. I requested for return next day because it is not suited for me... So, i cancelled the last one before i receive..
I contacted ajio customer service throught phone as well as mail too for my return query......

Order no. Fl[protected] i have placed this order on 17 sep and it was delivered on 19 sept and same day i return this because of size problem and they pick up same day with return id rt14350029 and this delivered to ajio on 23 sept then they ask me they will refund on 1 oct when i contact on 1 oct for refund they again give me new that 5 oct and 5 oct i again contact then again give 9 oct i want to know what service they are giving i want...

I returned an order recently and i filled in my book account to get the refund but i’ve got the amount refunded in the ajio wallet where as i selected bank transfer.
Kindly help it’s really irritating!
I’ve even mailed and received no response.
The amount is also more than ₹2000 and i don’t want to buy anything from ajio app so i’d like to get my money refunded to bank account....

Hi, i have ordered blue checks shirt of levis brand but i received green checks of the same brand hence i returned the product. The thing is ajio has shipped the same green checks back to me stating that it’s not an ajio product. Aug 7 the i received the product since then the issue is going on have raised multiple tickets n many follow up calls but yesterday i have received the call saying we could not help you on this bcz it’s not an...

We were in chennai in the month of june 2019, we went to reliance trends and did a purchase for an amount of 10, 000 rupees, while paying, they said we will be given coupons both online and also coupons which can be redeemed at any reliance store in the whole country, we had 3000 rupees worth of online coupons and also 3000 rupees worth of coupons which can be redeemed at any reliance store directly, but it is very bad on the part of these...

I placed an order on 1st july 2019, order# fl[protected] (4 items).
I didn't receive my order, yet i received an sms stating that it has been delivered. Then i contacted ajio customer care and they raised a complaint and said the problem would be resolved within 2 days. Its been 3 months and i still haven't received any information or response regarding the complaint.

I did not get the product in hand and the delivery...

I had raised a return pickup on 13 september, they mentioned they will pick it by 17 september, my return id is rt14239122 and order id is fl[protected]. When i called customer service there is no response from them. I mailed them and called ajio customer service multiple times they don't even care about their customers. No response from them. Worst part is they don't consider my complaint. Today 27 september they didn't even try to respond...

Pathetic service and very bad service. I have never seen this kind of service till now... Fake promises, fraud site

Its been more than one month and i have not received any update :
Order # ex[protected] (Refund still not received)
Order# ex[protected] (Floral print top with extended sleeves) - i have not yet received the exchange. I want large size (Refund still not received).
Order# rt13625592rt13625592...

I have order shoes they came with different size 6 and 7 of a pair without tag... Then i file returns on the same day. Then when delivery man reached n he denied by saying ajio have to send us the mail of no quality check... Its been a month and we cant talk to there customer care executive and they are not replying for the mails. Order id #ex[protected]...

I had ordered a few items fro Ajio on 8th July . Majority of the items(5 items) were not delivered to me.The latest date was 16th July. Till date Ajio has not refunded my amount, despite the fact that I contacted them so many times. I called them at least 7-8 times and even mailed this issue to them 10-15 times. Till date they keep on telling me that they'll resolve the issue within 2 business days.They are saying this since July. They have...

I had placed an order with ajio on 6th september with order numbers fl[[protected]]. I had placed a return request on some of the products on 6th september. The products have still not been been picked up and i keep getting alerts saying that the pick up has been rescheduled. Even after repeatedly complaining on this situation and updating phone numbers. (Complain id - com[[protected]]. Even if i have not placed any reschedule request and...

I placed an order for around rs. 4300 on 26/08/2019. It got delivered on 2/09/2019. Both of the articles looked very old and worn out. One of them even had stains. They were not worth even 200-300rs and were sold for around 1650 and 2650. I tried placing a return request but wasn't able to due to some glitch in their website. After a number of emails a return request was finally placed. I got a message on 3/09/2019 that they would be picked...

I had placed two orders with ajio on 6th august & 31st july with order numbers fl[protected], fl[protected]. I had placed a return request on some of the products on 6th august. The products have still not been been picked up and i keep getting alerts saying that the pick up has been rescheduled. Even after repeatedly complaining on this situation and updating phone numbers and alternate phones number. (Complain id - com[protected], com[protected],...