AJIO Complaints & Reviews

My ajio acount has been blocked without any notifications, I have money left in wallet and many order refund yet not done this is scam please unblock it so that we can take our money back

I have ordered 3 products and returned 2 of them, and the delivery boy picked both of the items but i got refund amount for only one product, and the ajio app shows that i have canceled the return for one product for which I haven’t received the refund money, so I hereby request you to kindly solve this issue as soon as possible.
Order id- FL[protected]
Return id- RT59449659

Tracking ID [protected] was not delivered. AJIO updated their status as delivered . Very next day, complaint was raised by me around 23rd Dec ‘21. Then they called me, asked me about the complaint and promised to resolve in 4 working days. After a few days, SMS is sent to me stating that the complaint has been resolved without any mention or explanation as to how it got resolved. This cycle, of me putting repeat complaints and AJIO responding with standard SMS continues for 2 months.
Then they shared me a POD of the courier XPRESSBEES as proof of delivery signature. The sign was just a pen marking of a cross mark which wasn’t mine or any family member which I refused it to be my signature.
After that the same cat and mouse game continues till today, and they have many executives to continue this game indefinitely.
It looks like they cannot be intimidated or will ever agree that their delivery system is flawed, unlike other delivery systems which are OTP based.
I did not expect that AJIO would not refund for even small amounts . It seems that the customer care senior managers are totally absent.

I have raised the issue so many time. I just saw a thousand of complaints regarding this issue. I returned the products but haven't received the refund yet. They keep on saying that they have initiated the refund but it just doesn't show up in my bank account. They are making all o[censored]s fool. There are so many complaint regarding the same issue. I want it fixed. I haven't received my refund worth rs 700+

My account has been blocked by ajio. There was money lying in my ajio wallet which I have no access to now. They are not even transferring it to my bank(balance was transferable).

1. Delivery person is not contacting me to pick up a parcel and updating the status as pickup attempted. I raised a complaint regarding this whose complaint number is COM[protected] whose due data is today.

I am not getting help from customer support regarding this complaint.

I have called Customer care for the 10 th time and they are raising complaints on complaints whose due dates are delaying but not actually working on the complaint.

By this behavior of AJIO, I must say this process and management is very pathetic.

My order for four Bags did not go through but amout of Rs.5228.13 was deducted by bank on 12 Mar 2022. Please try to re book my order or refund my money soon.

I ordered some clothes and shoes today but i want to cancel them but whenever I'm trying to cancel them it's not working the app showing error or timeout what should i do?

I want to cancel my order but I am unable to do it there is this error showing everytime when I try to cancel it I have been trying from yesterday but couldn't cancel it please look into the matter

I want to cancel my product but there is error it's not working
What I can do to cancel my product

I could not make the payment through credit card so i ended up making
COD but again unable to cancel

I ordered saree from ajio few months back I tried everything to get my money back of returning the saree ajio says they refunded and that money still not in my account.

Amount is- 410.97
Date- order - 10 0ctober 2021
Return id - RT48797217
Order id - FL[protected]

I have ordered some clothes and have already pay via upi but ajio hasn't send me the order id nor the clothes have been shown ordered in the app . Please resolve this issue soon

My ajio return product has returned around 2 weeks still not refunded my amount, please check whether you didn't update on system properly. My ajio app showing still the product not returned so please check and reply

I placed the order money was deducted from my bank acc but order not placed

I have ordered a printed tiered dress, but I received a completely different product from what I was ordered .So I placed a return request and accordingly return pickup was completed on 6th March but I didn't yet receive my refund amount of 950 rupees (it's been 4 days till today 10th march) . Please at this issue and refund my amount as soon as possible. The order ID is #FL[protected] and return ID is #RT60317048.

THe return of items are rejected with out valid reason

This is started from 25th Feb 2022 and i had a mail communication with customer care AJIO. They are replying with predefined templated and im sure i will nit get solution if its going like this.
complaint number is COM[protected]. created on March 3 and closed today without any update.

After writing again complaint number is COM[protected]. created today and not sure it will solve

I just paid 1700 via paytm to AJIO for puma sneakers that I have wanted to order.My amount has been debited but the item is still in the cart and order section is empty.Payment at 19:34 on 9/3/22.Please credit the money to my bank or place the order.

I purchased a steve madden bag on 6 January 2022 and they delivered a wrong product. After so many requests they picked up that product on 7 feb 2022. And till now, they’re just saying that we have raised the complaint and we are looking into it. They are looking into it since 7 feb 2022. Order amount is 3184.35 rupees. And my order id is FLO[protected] and return id is RT57792726

I order trouser and a pair of shoes and then i return them bus after 14 days aprox r gone and no one come for pickup
my complain id is COM[protected], CM[protected]