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AJIO Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 4157
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292
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AJIO reviews & complaints page 54

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M
Mariyakkk
Mar 14, 2022
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I returned the products many days ago and still haven't received my refund. I raised complaint many times but still my issue is not being taken seriously.
The return ids are: #RT60068523
#RT60308296 and #RT60218410. The say the refund has been initiated from their side but it's not showing in my account. I saw thousands of complaints regarding the same issue. If this many people are having same complains than there is a problem in the company. I am tired of complaining so many times . Give me my refund it is of around 700 rs. And I do not want another mail saying that "we have initiated the refund please check with your bank" I want my refund not apologies and also there is no problem with my bank i already checked. If you can't refund just give it in the form of ajio cash atleast I will buy something from that ajio cash.
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    Thakur Kanu
    Mar 13, 2022
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    My account has been blocked without any notification.i have money left in wallet and some items to return.Their customer care has refused to unblock the account and even not help to return the product.this is scam.please help me.
    AJIO customer support has been notified about the posted complaint.
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      S
      Mar 13, 2022
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      Resolved

      Address: OPPOSITE TO SARAVANA HP GAS AGENCY, Near TNSTC Dep

      Hello,
      I've tried to place an order with Ajio through my UPI on 13th March and money got deducted but order is not placed stating order placement is failed
      Could you please help me get back my money.
      Thanks in Advance
      Regards,
      Shrinithiish N
      Aug 26, 2022
      Complaint marked as Resolved 
      Money got refunded
      AJIO customer support has been notified about the posted complaint.
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        A
        Adityaraj Singh Panwar
        Mar 13, 2022
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        Website: www.ajio.com

        My ajio acount has been blocked without any notifications, I have money left in wallet and many order refund yet not done this is scam please unblock it so that we can take our money back
        AJIO customer support has been notified about the posted complaint.
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          S
          Sachin6241
          from Jaipur, Rajasthan
          Mar 13, 2022
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          Address: 49,lata nagar,kalwar road,jhotwara,jaipur

          I have ordered 3 products and returned 2 of them, and the delivery boy picked both of the items but i got refund amount for only one product, and the ajio app shows that i have canceled the return for one product for which I haven’t received the refund money, so I hereby request you to kindly solve this issue as soon as possible.
          Order id- FL[protected]
          Return id- RT59449659
          AJIO customer support has been notified about the posted complaint.
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            R
            Rahuldatt
            from Jamnagar, Gujarat
            Mar 12, 2022
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            Tracking ID [protected] was not delivered. AJIO updated their status as delivered . Very next day, complaint was raised by me around 23rd Dec ‘21. Then they called me, asked me about the complaint and promised to resolve in 4 working days. After a few days, SMS is sent to me stating that the complaint has been resolved without any mention or explanation as to how it got resolved. This cycle, of me putting repeat complaints and AJIO responding with standard SMS continues for 2 months.
            Then they shared me a POD of the courier XPRESSBEES as proof of delivery signature. The sign was just a pen marking of a cross mark which wasn’t mine or any family member which I refused it to be my signature.
            After that the same cat and mouse game continues till today, and they have many executives to continue this game indefinitely.
            It looks like they cannot be intimidated or will ever agree that their delivery system is flawed, unlike other delivery systems which are OTP based.
            I did not expect that AJIO would not refund for even small amounts . It seems that the customer care senior managers are totally absent.
            AJIO customer support has been notified about the posted complaint.
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              M
              Mariyakkk
              Mar 12, 2022
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              I have raised the issue so many time. I just saw a thousand of complaints regarding this issue. I returned the products but haven't received the refund yet. They keep on saying that they have initiated the refund but it just doesn't show up in my bank account. They are making all o[censored]s fool. There are so many complaint regarding the same issue. I want it fixed. I haven't received my refund worth rs 700+
              AJIO customer support has been notified about the posted complaint.
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                K
                Katherine Valese
                Mar 12, 2022
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                My account has been blocked by ajio. There was money lying in my ajio wallet which I have no access to now. They are not even transferring it to my bank(balance was transferable).
                AJIO customer support has been notified about the posted complaint.
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                  A
                  Akash_soni_2
                  from Seoni, Madhya Pradesh
                  Mar 12, 2022
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                  1. Delivery person is not contacting me to pick up a parcel and updating the status as pickup attempted. I raised a complaint regarding this whose complaint number is COM[protected] whose due data is today.

                  I am not getting help from customer support regarding this complaint.

                  I have called Customer care for the 10 th time and they are raising complaints on complaints whose due dates are delaying but not actually working on the complaint.

                  By this behavior of AJIO, I must say this process and management is very pathetic.
                  AJIO customer support has been notified about the posted complaint.
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                    H
                    Hinal.k
                    from Mumbai, Maharashtra
                    Mar 12, 2022
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                    My order for four Bags did not go through but amout of Rs.5228.13 was deducted by bank on 12 Mar 2022. Please try to re book my order or refund my money soon.
                    AJIO customer support has been notified about the posted complaint.
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                      @Suman5
                      from Bangaon, West Bengal
                      Mar 12, 2022
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                      I ordered some clothes and shoes today but i want to cancel them but whenever I'm trying to cancel them it's not working the app showing error or timeout what should i do?
                      AJIO customer support has been notified about the posted complaint.
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                        Ayesha Zeenat
                        Mar 11, 2022
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                        I want to cancel my order but I am unable to do it there is this error showing everytime when I try to cancel it I have been trying from yesterday but couldn't cancel it please look into the matter
                        AJIO customer support has been notified about the posted complaint.
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                          Sneha Mhasalkar
                          Mar 11, 2022
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                          I want to cancel my product but there is error it's not working
                          What I can do to cancel my product
                          AJIO customer support has been notified about the posted complaint.
                          I want to cancel my order but iam unable to do it there is this axis error showing from yesterday i couldn't cancel my order please look in to this matter
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                            GPriyaS
                            from patna, Bihar
                            Mar 11, 2022
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                            Address: India

                            I could not make the payment through credit card so i ended up making
                            COD but again unable to cancel
                            AJIO customer support has been notified about the posted complaint.
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                              M
                              Mohini hhhh
                              from Indore, Madhya Pradesh
                              Mar 11, 2022
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                              Address: 932 ashok Nagar 452005

                              I ordered saree from ajio few months back I tried everything to get my money back of returning the saree ajio says they refunded and that money still not in my account.

                              Amount is- 410.97
                              Date- order - 10 0ctober 2021
                              Return id - RT48797217
                              Order id - FL[protected]
                              AJIO customer support has been notified about the posted complaint.
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                                athulia ramachandran
                                Mar 11, 2022
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                                I have ordered some clothes and have already pay via upi but ajio hasn't send me the order id nor the clothes have been shown ordered in the app . Please resolve this issue soon
                                AJIO customer support has been notified about the posted complaint.
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                                  Fareedfaru
                                  Mar 11, 2022
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                                  Address: Plot no 57 Door no 35 Usman ali nagar kknagar

                                  My ajio return product has returned around 2 weeks still not refunded my amount, please check whether you didn't update on system properly. My ajio app showing still the product not returned so please check and reply
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    Rakshita Vij
                                    Mar 11, 2022
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                                    Address: 495-B basant avenue

                                    I placed the order money was deducted from my bank acc but order not placed
                                    AJIO customer support has been notified about the posted complaint.
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                                      T
                                      Tanu shankar
                                      Mar 10, 2022
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                                      Website: Ajio.com

                                      I have ordered a printed tiered dress, but I received a completely different product from what I was ordered .So I placed a return request and accordingly return pickup was completed on 6th March but I didn't yet receive my refund amount of 950 rupees (it's been 4 days till today 10th march) . Please at this issue and refund my amount as soon as possible. The order ID is #FL[protected] and return ID is #RT60317048.
                                      AJIO customer support has been notified about the posted complaint.
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                                        amisubi
                                        Mar 9, 2022
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                                        Address: PRA-95(13),Kamaleswaram,Manacacud

                                        THe return of items are rejected with out valid reason

                                        This is started from 25th Feb 2022 and i had a mail communication with customer care AJIO. They are replying with predefined templated and im sure i will nit get solution if its going like this.
                                        complaint number is COM[protected]. created on March 3 and closed today without any update.

                                        After writing again complaint number is COM[protected]. created today and not sure it will solve
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