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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 57

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M
Mariyakkk
Mar 12, 2022
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I have raised the issue so many time. I just saw a thousand of complaints regarding this issue. I returned the products but haven't received the refund yet. They keep on saying that they have initiated the refund but it just doesn't show up in my bank account. They are making all o[censored]s fool. There are so many complaint regarding the same issue. I want it fixed. I haven't received my refund worth rs 700+
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    Katherine Valese
    Mar 12, 2022
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    My account has been blocked by ajio. There was money lying in my ajio wallet which I have no access to now. They are not even transferring it to my bank(balance was transferable).
    AJIO customer support has been notified about the posted complaint.
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      A
      Akash_soni_2
      from Seoni, Madhya Pradesh
      Mar 12, 2022
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      1. Delivery person is not contacting me to pick up a parcel and updating the status as pickup attempted. I raised a complaint regarding this whose complaint number is COM[protected] whose due data is today.

      I am not getting help from customer support regarding this complaint.

      I have called Customer care for the 10 th time and they are raising complaints on complaints whose due dates are delaying but not actually working on the complaint.

      By this behavior of AJIO, I must say this process and management is very pathetic.
      AJIO customer support has been notified about the posted complaint.
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        H
        Hinal.k
        from Mumbai, Maharashtra
        Mar 12, 2022
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        My order for four Bags did not go through but amout of Rs.5228.13 was deducted by bank on 12 Mar 2022. Please try to re book my order or refund my money soon.
        AJIO customer support has been notified about the posted complaint.
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          @Suman5
          from Bangaon, West Bengal
          Mar 12, 2022
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          I ordered some clothes and shoes today but i want to cancel them but whenever I'm trying to cancel them it's not working the app showing error or timeout what should i do?
          AJIO customer support has been notified about the posted complaint.
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            Ayesha Zeenat
            Mar 11, 2022
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            I want to cancel my order but I am unable to do it there is this error showing everytime when I try to cancel it I have been trying from yesterday but couldn't cancel it please look into the matter
            AJIO customer support has been notified about the posted complaint.
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              S
              Sneha Mhasalkar
              Mar 11, 2022
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              I want to cancel my product but there is error it's not working
              What I can do to cancel my product
              AJIO customer support has been notified about the posted complaint.
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              I want to cancel my order but iam unable to do it there is this axis error showing from yesterday i couldn't cancel my order please look in to this matter
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                G
                GPriyaS
                from patna, Bihar
                Mar 11, 2022
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                Address: India

                I could not make the payment through credit card so i ended up making
                COD but again unable to cancel
                AJIO customer support has been notified about the posted complaint.
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                  M
                  Mohini hhhh
                  from Indore, Madhya Pradesh
                  Mar 11, 2022
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                  Address: 932 ashok Nagar 452005

                  I ordered saree from ajio few months back I tried everything to get my money back of returning the saree ajio says they refunded and that money still not in my account.

                  Amount is- 410.97
                  Date- order - 10 0ctober 2021
                  Return id - RT48797217
                  Order id - FL[protected]
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    athulia ramachandran
                    Mar 11, 2022
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                    I have ordered some clothes and have already pay via upi but ajio hasn't send me the order id nor the clothes have been shown ordered in the app . Please resolve this issue soon
                    AJIO customer support has been notified about the posted complaint.
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                      F
                      Fareedfaru
                      Mar 11, 2022
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                      Address: Plot no 57 Door no 35 Usman ali nagar kknagar

                      My ajio return product has returned around 2 weeks still not refunded my amount, please check whether you didn't update on system properly. My ajio app showing still the product not returned so please check and reply
                      AJIO customer support has been notified about the posted complaint.
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                        R
                        Rakshita Vij
                        Mar 11, 2022
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                        Address: 495-B basant avenue

                        I placed the order money was deducted from my bank acc but order not placed
                        AJIO customer support has been notified about the posted complaint.
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                          T
                          Tanu shankar
                          Mar 10, 2022
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                          Website: Ajio.com

                          I have ordered a printed tiered dress, but I received a completely different product from what I was ordered .So I placed a return request and accordingly return pickup was completed on 6th March but I didn't yet receive my refund amount of 950 rupees (it's been 4 days till today 10th march) . Please at this issue and refund my amount as soon as possible. The order ID is #FL[protected] and return ID is #RT60317048.
                          AJIO customer support has been notified about the posted complaint.
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                            A
                            amisubi
                            Mar 9, 2022
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                            Address: PRA-95(13),Kamaleswaram,Manacacud

                            THe return of items are rejected with out valid reason

                            This is started from 25th Feb 2022 and i had a mail communication with customer care AJIO. They are replying with predefined templated and im sure i will nit get solution if its going like this.
                            complaint number is COM[protected]. created on March 3 and closed today without any update.

                            After writing again complaint number is COM[protected]. created today and not sure it will solve
                            AJIO customer support has been notified about the posted complaint.
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                              R
                              Ritam Sengupta
                              Mar 9, 2022
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                              I just paid 1700 via paytm to AJIO for puma sneakers that I have wanted to order.My amount has been debited but the item is still in the cart and order section is empty.Payment at 19:34 on 9/3/22.Please credit the money to my bank or place the order.
                              AJIO customer support has been notified about the posted complaint.
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                                S
                                ShiffaliGabbi
                                from Noida, Uttar Pradesh
                                Mar 9, 2022
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                                I purchased a steve madden bag on 6 January 2022 and they delivered a wrong product. After so many requests they picked up that product on 7 feb 2022. And till now, they’re just saying that we have raised the complaint and we are looking into it. They are looking into it since 7 feb 2022. Order amount is 3184.35 rupees. And my order id is FLO[protected] and return id is RT57792726
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Shubh1999
                                  Mar 8, 2022
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                                  I order trouser and a pair of shoes and then i return them bus after 14 days aprox r gone and no one come for pickup
                                  my complain id is COM[protected], CM[protected]
                                  AJIO customer support has been notified about the posted complaint.
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                                    R
                                    Rakshit Rawlley
                                    Mar 8, 2022
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                                    Address: Ajio india

                                    I had ordered a embellished dress, but when i recieved the article it was without a price tag and very very small to me . So i had raised a return request for the same, but now the company courier partner is not picking up the article without tag,
                                    I had many times talked to ajio customer care but there is no response . They asked me to share the pics of article which i have already done .
                                    Please help me to return my article for rs 20700/- order no Order no - FL[protected]

                                    Thanks
                                    Rakshit rawlley
                                    [protected]
                                    AJIO customer support has been notified about the posted complaint.
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                                      P
                                      Prerna Sukh
                                      Mar 8, 2022
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                                      I ordered product on 3 march 2022 three times and all those three times money was deducted but order was not placed
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                                        M
                                        Mansi Madhesiya
                                        Mar 8, 2022
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                                        I had ordered an item from Ajio, which I had returned because its quality was not good.
                                        It's been 8 days but till now my refund is not completed. I also shared my transaction history but no conclusion came. My refund amount is Rs. 6295
                                        AJIO customer support has been notified about the posted complaint.
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