Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Last updated Sep 4, 2024
Complaints 4116
Resolved
292
Unresolved
3824
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

Complaints recently resolved by AJIO customer care

View all complaints

Most useful AJIO reviews

Featured AJIO consumer stories

AJIO reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chiku ydv
from Nalanda, Bihar
Feb 20, 2022
Report
Copy

Ajio cancelled my prepaid order without my permission

Address: Ajio.com pvt.ltd. india

I want my order so i prepaid fot it but ajio cancelled without any cancellation request
And its happened 3 more times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vanlalnunpuii
from Saitual, Mizoram
Feb 19, 2022
Report
Copy

My order is not placed and money was deducted from my account

Today i made 7 items order on AJIO Apps the money was cut from my account and my order was not shown in the apps.i want my money was refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sabah Siddique
Feb 19, 2022
Report
Copy

Not providing the refund

RT56141348 Return Id
I have ordered a madame sweatshirt of wine color from ajio on 6th jan..on 13th jan they delivered a wrong product ..which was also a sweatshirt of maroon color but from different brand ...i immediately requested for return mentioning that its a wrong product...i even uploaded the images of the wrong sweatshirt and described everything in details...they approved the return pickup..took the parcel from me and started...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramneet Sandhu
Feb 18, 2022
Report
Copy

Access Denied To My Account and Wallet Containing Money

Hi,
I am a Regular customer of Ajio, I have so much money in my wallet, also I have three 4000 worth Returns in process, also my orders are in process, Right now Ajio blocked my account and I’m not able to do anything at all please help me get my money back from Ajio, registered mobile number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimisha Marmat
from JAIPUR, Rajasthan
Feb 18, 2022
Resolved
Report
Copy
Resolved

Ajio refund of rs 3241 stuck

Ajio refunded in wallet.I want to transfer all my wallet amount in my bank its not possible on myself as i could not get otp... i want my money in my bank from your end... do it now... I have been trying for so many months. I have called many times in the last five month for this issue. Every time they reply through mail, uninstall and install your app, you update your app. Clear cookies and cache from your history and try to login...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gargi Sheoraut
Feb 18, 2022
Report
Copy

Refund not received

I have not received my refund of return id #RT49878945 yet. its been more than 3.5 months now. i tried mailing them more than 20 times giving all my bank statements and trying to reach out but no solution was given, the customer care executives are also of no use, they keep on postponing saying that youll get it soon or just hangs up the call on the face.
can anyone please help me ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreen95
from Hyderabad, Telangana
Feb 17, 2022
Report
Copy

Refund issue

Dear Team,

Return Id - #RT56869204

I have retuned the 2 jeans long back, but still the status of jeans is not updated in App and refund amount not initiated so far. One of ajio support team member told me that products have been reached to ware house and the refund amount will be credited to my bank before 7th Feb'22. But till date it was not happened.

After that when I reached again to ajio...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govi krishna Kaza
from Manuguru, Telangana
Feb 17, 2022
Report
Copy

Product picked up but refund not being done

These people has the most pathetic CUSTOMER service. My return id "#RT57610801. The product was picked up but was not been updated in the app. The Ajio team is saying they didn't picked the product. Then who did. The delivery guy asked me the otp and I also confirmed before giving him the product. Now the Ajio team is saying it's not us
What the hell is going on here? I have waited for the return to be done for more than 20 days and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Teja Satish
from Hyderabad, Telangana
Feb 17, 2022
Report
Copy

Order refund

Address: 1st Floor, No. 74, Prestige Feroze Building, Cunningham Road, Bengaluru, Karnataka 560002, IN

I have placed a order on Ajio mobile application and did the payment of 2890 rupees and after 10 minutes I have cancelled the order on February 1st 2022 but still they are not refunding the money. I have seen so many complaints in Google play application reviews also somany customers are facing same issue so please help...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
BabithaSrinivas
from Hyderabad, Telangana
Feb 16, 2022
Report
Copy

Complaining about order cancellation and delay

Address: Miyapur Hyderabad
Website: Ajio.com

Many orders of Ajio are cancelled after shipping through delhivery for pincode 500049. Return pickups are also being cancelled. I received defective products and i m totally disappointed with the delhivery service from 2 weeks....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhanu Gill
from Delhi, Delhi
Feb 16, 2022
Report
Copy

Not refunding the Amount

Address: Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg,

Hi Sir,

I placed an order from ajio Order ID : FL[protected] on 2nd feb 2022 and return the same product next day because it is fake product of puma. Now they are not refunding my amount by saying that its a non ajio product and our team will call you next 48 hrs to resolve your query. Refund amount is 1850.91 Return ID : #RT58237510
on their website it is showing
Your return verification will be completed by8th...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish jaggu
Feb 16, 2022
Report
Copy

I am complaining about not getting refund in my bank account

I ordered shoes from ajio, and having not any satisfaction with products I decided to return .After return against return ID#RT58210700, MY money got in ajio wallet cash, and on ajio app it shows "transfer to bank" button, filing all procedure to transfer regarding bank account details and after that it shows successful, but Myself got no money in my account and no money got deducted or transferred form ajio wallet. I had tried so many times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bob Lee
Feb 16, 2022
Report
Copy

Sandals

Address: Visakhapatnam,murali nagar branch

Hello
Delhivery courier services are not good they are sending to new joiners for exchange or return. new joiners don't have knowledge on how to scan a barcode for return item and exchange items.so this my concern please look into this.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
[email protected]
from Satwas, Madhya Pradesh
Feb 15, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Report
Copy

Refund not giving

Address: Bangalore / Mumbai

I ordered a shoes worth Rs.3299 I returned the shoes and it was successfully picked up and delivered to their warehouse by Delhivery courier partner but still they are not issuing my refund. The order I'd is - #FL[protected]

This is fraud and fake company, please take action against them they are fraudsters...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Karansp1695
Feb 14, 2022
Resolved
Report
Copy
Resolved

I am complaining about not getting refund from ajio

I returned ajio product and was waiting for the refund but I didn’t got one it shows that refund is initiated and it also shows that refunded but I haven’t got any money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritimohi
from Nagpur, Maharashtra
Feb 14, 2022
Report
Copy

Return product

Hi,

I have ordered Large size Tshirt from Ajio but got Medium size and I have returned it but still it's telling that it's not received my return product is with delivery company.

It's very frustrating and not expect this kind of service from Reliance brand.

Return ID is RT58362918

Thanks
Priti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
blabla567890
Feb 13, 2022
Report
Copy

Very bad customer service and delivery experience.

I had given the wrong address by mistake. I called customer care for assistance. He said he cannot change the address ( which I understand) not even cancel. He asked me to cancel when the parcel comes. The delivery person just left the parcel with the guard and went away. To this customer care person's response was - It's your headache. I have the recording of the call as well. I want to cancel the remaining products, but the delivery men...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Saksshhii
from Kota, Uttar Pradesh
Feb 13, 2022
Report
Copy

Amount paid through relaince points and gpay but order not placed

I ordered a few items, had some reward points which I used and the rest amount I paid by G pay, the amount got debited but the order has not been placed and now my reward points are also zero so they have used both my reward points and Google pay money but have not taken my order. I took a lot of time to select an order so I want the order confirmation since I've already paid, need my exact order asap...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govi krishna Kaza
from Manuguru, Telangana
Feb 13, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
Report
Copy

Product picked up but refund not done

Address: Ajio

These people has the most pathetic CUSTOMER service. My return id "#RT57610801. The product was picked up but was not been updated in the app. The Ajio team is saying they didn't picked the product. Then who did. The delivery guy asked me the otp and I also confirmed before giving him the product. Now the Ajio team is saying it's not us
What the hell is going on here? I have waited for the return to be done for more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
[email protected]
from Allahabad, Uttar Pradesh
Feb 12, 2022
Report
Copy

About my refund

Its been a month i m not getting my refund i ordered 1 jeans and due to some reason i returned it as its original packing i called more than 10 times on coustomer care but every time they are saying it will take couple a days to resolve your problem but they r doing nothing about my refund plz help me regarding this issue
my return id is RT 56257292
thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

AJIO related businesses

CheckNShop.com
1
(16)
Cyankart
1
(54)
VKC Group
1
(48)