AJIO Complaints & Reviews

Mera product Pickup kr liya gya but mera refund nhi de rhe h meri return complaint I'd-COM[protected] please Mera refund de dijiye ajio wale bhut jhuth bolte h ki apka refund 2-3 din me kr diya jayega but kiye nii aur vo log hmesa refund ka date badal rhe h...

I have ordered an item on 31 Dec 2021.
Order I’d-
FL[protected].
Item was delivered on 10 Jan. I opted for "RETURN ID: RT56023022" on 12 Jan 22. The items was taken back by your delivery partner "Xpressbees". But now from 17 Jan 22, it is showing that return is cancelled. Now I lost the product as well as my refund. Please investigate into this matter and I want my Refund ASAP.

User:[protected]
Name:...

I ordered a Crocs product footwear on the AJIO website on 25th November 2021 (Order# FL[protected]), received a copy product and I immediately raised a return request.

After I return the product AJIO is claiming that they received a non AJIO product.

The customer care team (Phone ) says the problem will be resolved and I get my money back soon. but the Email Customer care team keeps saying that they receive...

I have complained about my products not marked delivered in the ajio application and cannot proceed with the return. I was only given dates one after another but not solution yet even after one month and closed my complaint with out a solution. This is just a fraud and I want to complain against this fraud....

I have returned a pair of night suit which I purchased from Ajio worth rupees 700 about 6months ago. The delivery guy probably didn’t msrk it as delivered. It shows in my orders as ‘return cancelled’ . Chased rhe customer service for a very long time but had no response. Pathetic service, Ajio stole my INR 700....

Hi all, I have ordered a white jeans in AJIO. After some days I have checked the status of it in AJIO app it is showing as delivered but it is not delivered to me. I have raised complaint with AJIO more than 5 times they give a timeline and latet they close the ticket with update we tried to reach you and the status of item is delivered.

I have called to customer care also the person is we cant do anything as per status it...

I have order 3 items from AJIO on 31st of Dec. Out of which 2 items were delivered but one is not delivered to me and AJIO claims it is delivered to me. Have raised multiple complaints with AJIO but not use. They have simply closed my complaints without any resolution. Also I have shared my apartment cctv footage which clearly shows no orders were delivered during that time. Don't know how to escalate this...

Hi, I returned a product but didn't receive my refund. Instead, they sent me an old and used product saying that I have returned a non ajio product that's why they have Reshipped it to me.
Please help me get my refund.
Order ID - #FL[protected]...

I have ordered a product from Ajio and returned back to the ajio and i git my refund initiated on dec 25 2021.but still i did not get my refund credited to my bank account. Help me to get my refund credited to me...

Order ID : FL[protected]
Exchange ID : EX[protected]
Return ID : RT52373203
Complaint ID : COM[protected]

I recieved my ordered shoes on 19 Nov 2021, recived order on 26 Nov 2021, exchanged it on 1 Dec 2021 and Returned this shoes on 7 Dec 2021 because of size issue.

Order Total Amount : Rs. 2187.36
AJIO Wallet : -Rs. 161.00
Amount to be paid : Rs. 2026.36 (This amount is paid...

Placed return on 9th Jan... Courier collected on 10th Jan.. next courier person gives it back coz his saying Ajio system problem and can't show picked up so said raise it again.
Msged Ajio customer care chat, they said they will sort it before or by 14th... No reply so 15th again msged them on chat they come back saying given another 2 more days.. till now no reply today's 17th Jan.
No customer service only chat from 12 pm...

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was:

I have been complaining about the product now for more than 15 days and there has been no action taken by anyone.
It's a wrong product that I received, but whenever I call agents Shaika, Praveen and Divash have not done anything but closed my complaint without taking any action, the complaint...

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: Purchased a jacket on 22/12/2021
Exchanged it and it does not fit size issue was there I returned it.
Product was picked on 5/01/2022
Product reached their warehouse on 11/01/2021,
It was passed and they mentioned the status refund initiated and refund complete.
I haven't received...

I wanted to return a shirt the product was picked up by the agent but it was not notified by the agent that the order has been picked and on app also its showing me that product has not been picked up and it is still giving me the option to return and exchange the agent didn't even provided me the acknowledgement-slip moreover I am not getting the refund also of the same now the product is not there with me and I am not getting the refund...

Ajio — Amount refund issue

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 30th December 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me return id #RT54900174. Their team called me and saved their...

My name is Rohit Tripathi and I ordered a product from Ajio on 8/12/2021 for Rs 13286 with order number FL[protected] Hugo Boss Jacket Black. My delivery took place on 12/12/2021. I Exchanged it because of size issue. Exchange order no. EX[protected]. Which was delivered to me on 17/12/2021. When I opened the box, there was nothing in it. The box was empty. I complained about product not in empty box on 17/12/21 at Ajio customer care whose...

Order no#[protected]
Return ID#RT55946960
I've received my order on 31 December 2021.due to some issue I have requested return. But on 12th January 2021.they have call me but iwas unable to take call due to some urgency. Kindly call me again as I want to return my order. Plz...

I returned the product and as my order was COD i asked for refund in ajio wallet but ajio blocked my account saying that i have returned non ajio product.
Return Id #RT54404187...

Dear Sir,

We have given return request on 7th Dec. 2021, but till date neither picked up the product nor issued
the refund .
My order No. and return Id no as follows :-
Order No- #FL[protected]
Return Id:- #RT52618107

I have mailed the sevaral times reminder & raised the complain against ajio but ajio team is not taking any appropriate action.Simply sending the replies and ignoring...

The contact number that I had provided for the return pick up address is wrong. So I am unable to return the item. And the return attempt was also just made once and I was told to cancel my return request, update my contact number and then request return again.
I am not able to cancel my return request, there hasn't been any pick up attempt for 6 days now and nothing has been updated. The process is stuck.
Please cancel my...