AJIO Complaints & Reviews

MONEY DEDUCTED FROM BANK ACCOUNT BUT ORDER WAS NOT PLACED

I tried to order a shirt from ajio worth around 500/- . I had to pay 99/- after the coupon discount.Money got deducted from my account but the order was not confirmed.When I asked for refund they made an excuse by telling to wait for 48 hrs . It has been 3 days still I haven't got my refund.
Help me out

I have returned an item from ajio and the delivery boy has taken the item. But he is not able to dispatch is because the EAN number doesn't match. Such carelessness from AJIO that I am not able to return my product. I no longer have the product with me nor did I get the refund back. I have registered the complaint more than 3 times already and all they did was reschedule the return which obviously was of no use. I want this problem to be solved and this order to be returned as soon as possible .

Hi I have complaint for a product it’s id isFL[protected] for thes these product I raise a complaint it id is COM[protected]( you promised that before 3rd you get a refund but it not done and customer care service is not responding how i manage pls tell so many times i rised these complaint but no response ) please look for awhile

Ordered 2 jackets cash on delivery there was a issue with product returned a week back still not received my refund.

I have been trying to return two shoes. Since I work, I am not available at my home address at a certain time. I requested several times to schedule the pick up before or after my office time but the employees of the delivery partner of Ajio are rude and insisted that I carry the parcel to my workplace and return from there. I refused saying this was not possible as parcels are too big to fit into my scooter. I also don't want to leave them with any neighbor, etc. as in case of any misplacement, I will be the one responsible. Then the lady on call, who was quite rude all the time, asked me to cancel the return order as it was being difficult for them to schedule pick up. She also cut the call while I was still speaking! I have ordered from other websites as well, but this is the first time I have to face this kind of harrassment!

Few days back I was unable to log in to my account, so I called customer care and there they told me my account has been block. Inspite of blocking my account they kept sending mh pending order instead of canceling them. Now I received all useless/wrong products which I can't even use or exchange.
I've spent my hard earned money on this and I feel terrible and cheat by the company like ajio.

Placed order worth rs2048.28 on ajio website for a Jeans on 12th January. jeans was never delivered but on website mentions delivered on 20th January.

I have returned a few items ordered from ajio and even after successfully reaching of them to the warehouse, my refund is not initiating. They raise complains and then close them saying refund will be initiated but it still hasn't.

Order Id: FL[protected]
Refund amounts: 1490.29 + 1065 + 1490.29 + 1277.29
Total products returned in the order : 4

Order id : FL[protected]
Refund amounts: 525 + 525 + 454.30
Total products : 3

Order id : FL[protected]
Refund amounts : 519.60 + 399.60
Total products : 2

Order id : EX[protected]
Refund amounts : 578.88

I recieved a wrong color product and when i returned it these people are not accepting the product saying that its a non ajio product and we are shipping it back. The refund is stuck for over a month now and then i got this mail. I had complained about it on the app also earlier that i got a yellow colored pullover instead of green along with the picture. Initially i faced the problem that i cudnt place a return request for around 10-15 days after delivery because the app dint show it delivered. Then when this complaint got resolved i placed a return request, after that they took the product and forgot about refund. Again i lodged a complaint about it and no resolution and then they tell me they are shipping back the product.

Plus i have been constantly getting a mail from ajio saying we tried contacting you several times but we cudnt, and the fact being that i did not even get a single missed call from these people. Is that how your custumer care team deals with your customers? Pathetic services.

I have returned a few orders and refund not received in 6months time also despite several complaints and reminders. Orders were cancelled and no refund received. Since August I am requesting them to return my money but all in vein. This company is a fraud and it's been made for cheating purpose and money laundering.

I have money on my ajio wallet due to return of rayban sunglasses order id
RT54802747.
I am not getting otp to use my ajio wallet money.
Details of Issue: When I login with mobile number I am not seeing money in my wallet.
if I login with email ID I am able to see wallet money.
Because of this issue (2 accounts of my name with same mobile and email id) I am not recieving otp to email or mobile number...

Return picked up 3 months ago, but the refund has not been credited to my account

Horrible customer care service of ajio

Never purchase from this website

Amount debited from my account and Order didn't confirmed

I ordered NETPLAY TSHIRT and my money deducted from my bank account and order not placed.and i didn't got my money back.

The amount 99 debited but order not placed and also did not get any refund notification

The amount 99 debited but order not placed and also did not get any refund notification .

Hi, i have tried to place order for a product 5 times, all the time payment went through but the order is not placed. I have attached the screenshot below

My order for ombre dryed hooded sweatshirt was not getting booked but amout of Rs. 506 was deducted from my credit card. Please try to re book my order or refund my money soon.

I have placed and paid order of worth 1707. But order is not placed and even amount is not refunded.
Kindly look into the issue. This is happening second time.

Hi i have paid money through gpay using upi my money was deducted but order was not placed plz slove my problem as soon as possible