AJIO Complaints & Reviews

My order is not yet delivered and its showing delivered in the ajio app.

Hi team
I wanted to buy a shoes from ajio and upon filling all the details, I finished doing ky payment worth rs. 1271 from mobikwik and payment was succesful i.e. my amount was debited from account but its not showing in mynorders placed
Kindly help and refund my amount asap

I ordered bangles from ajio.com and it was charged doubled the product and still there's no refund or pickup has been done and when I complained they are just giving dates after dates but there's no solution since a month.

This is regarding an order I made on Ajio app on 15 Dec 2021. The order details are as follows:
ID: FLO[protected]
4 Products:
1. Allen Solly pencil skirt - Rs. 629.65, status - Delivered on 17 Dec 2021
2. Lee Cooper Slim Fit Jeans - Rs. 989, status - DELIVERY DELAYED
3. Team Spirit Track Pants - Rs. 349.30, status - DELIVERY DELAYED
4. Team Spirit mid rise joggers - Rs. 374.85, status - DELIVERY DELAYED

Of the above items only item #1 was delivered and rest three have not been delivered yet!!! It has been almost 2.5 months but the status in app still shows delivery delayed due to transition issue!!
I tried to cancel this order from app and by calling customer care many many times but they didn't cancel the order and asked me to wait for items to get delivered and then return them. This way I raised 4 complaints, ticket IDs are as follows:

COM[protected]
COM[protected]
COM[protected]
COM[protected]

But all these complaints were closed with NO RESOLUTION!!! The order has neither been cancelled yet nor getting delivered!!!

I called their customer care many times & wrote multiple mails and followed up many times but their response is always they create another complaint & close it without any proper resolution!!
My order is still stuck with no update on where it is & no support at all from Ajio's end!!!
I have been extremely frustrated by multiple follow ups & no resolution since 2.5 months!!
Please help me get this order resolved, either Ajio should cancel the order & give my refund else if they can't cancel it then deliver the order asap so I can return it.

I had self shipped a product on below address it it returned back to my address

Order ID EX[protected] and Return ID RT56067447

Returns Manager,
Reliance Retail Limited,
AIPUR LOGISTIC AND WAREHOUSE LLP,
JAIPUR - 303007,
RAJASTHAN,
Ph.

I received my shoes from ajio yesterday, without any price tag on them and the color of the shoes is variable from the pictures.so i initiated for the return within hours, and today the delivery person came.He rejected the return saying there's no price tag on the product, which is also my concern.

I am trying to login to my AJIO account for almost an hour but not receiving any OTP on the registered mobile number. Kindly look into the matter!!

FL[protected]

I have cancelled a product and get the message saying pick up scheduled but not receiving any call from the agent.

The service has been poor.

I have contacted customer Care on mail and phone

Services are horrible

I self shipped a product as per the mail from customer care the product is returned to me

No one is looking into my issue raised for return request RT57705467. I have sent so many email but no updates.

I ordered shirt but recieved an dirty cap i don't know why i never expected that with Ajio i return that product but dilevry boy not acxepting it because seriously he also saying it is not acceptable what is this i am tatally disappointed with that i blindly believe that Ajio is a brand and he never giving any wrong product because i pay for that very high money but now i feel very bad experience i don't know who did this i still believe Ajio is not doing this may be someone when the product is shipping chnge the parcel may be anything but why i pay for that fraud i want my money back i want refund please Ajio its your duty to search who did this not mine please refund my money please

Refund of a returned product of the order ID: FL[protected] has not credited and they are saying that credited to ajio wallet but its not reflecting even in ajio wallet as well and now they are not responding to any email

I received my order #FL[protected] on 16th February, 2022. But the product that I received was completely different from what I ordered.
I placed the return request and also shared the picture of the wrong product that I got.
It has been 4 days today and there is no response from their end.also I mailed to their customer care support but I got no help.
Please look into this
I want to return the item and want my refund

I order two jackets from ajio then due to size issue I returned them but now company is not providing refund they always give me new excuse that wait 10 days wait 15 days but didn't provide any solution now they are talking in very bad way and still giving excuses like we are processing we are doing it's been over a month and I still didn't receive any refund please help.

I have now entered three return requests for my product in the last 1 week.But no response is given by delivery sowing, no call is received or no one picks up.Because of this, the return time of our product is decreasing and there is no solution to our problem. Please help us.

Order number FL[protected]
Return I'd RT59316570

I want my order so i prepaid fot it but ajio cancelled without any cancellation request
And its happened 3 more times

Today i made 7 items order on AJIO Apps the money was cut from my account and my order was not shown in the apps.i want my money was refund

RT56141348 Return Id
I have ordered a madame sweatshirt of wine color from ajio on 6th jan..on 13th jan they delivered a wrong product ..which was also a sweatshirt of maroon color but from different brand ...i immediately requested for return mentioning that its a wrong product...i even uploaded the images of the wrong sweatshirt and described everything in details...they approved the return pickup..took the parcel from me and started claiming it as a NON AJIO product...they are saying that i have returned them a grey color used t shirt...but when i myself haven't recieved a grey color t shirt..how can i sent them that...i uploaded the pics of the product i recieved from them i.e.a sweatshirt of different brand...i have been continuously calling for my refund from 14th feb...but everytime they say you have returned us a non ajio product...
Only after taking the parcel from me... they started claiming it as non ajio but i haven't sent any non ajio product..I want my refund because i sent back the exact same sweatshirt which i got in the parcel..not grey color tshirt...I am soo annoyed and frustrated by continuously calling and not getting any solution..

Hi,
I am a Regular customer of Ajio, I have so much money in my wallet, also I have three 4000 worth Returns in process, also my orders are in process, Right now Ajio blocked my account and I’m not able to do anything at all please help me get my money back from Ajio, registered mobile number is [protected]

Ajio refunded in wallet.I want to transfer all my wallet amount in my bank its not possible on myself as i could not get otp... i want my money in my bank from your end... do it now... I have been trying for so many months. I have called many times in the last five month for this issue. Every time they reply through mail, uninstall and install your app, you update your app. Clear cookies and cache from your history and try to login again. I have tried all this multiples times and I am fed up. Still they are replying same thing to try. My money stuck due to not coming otp, I cannot use it in orders without otp... wallet rs 2238 and one of product refund is not issue of rs 1003 .. details showing that refunded but only shipping amount is refunded rs 150.. product amount is not.. total fraud of rs 3241is from ajio company

I have not received my refund of return id #RT49878945 yet. its been more than 3.5 months now. i tried mailing them more than 20 times giving all my bank statements and trying to reach out but no solution was given, the customer care executives are also of no use, they keep on postponing saying that youll get it soon or just hangs up the call on the face.
can anyone please help me ?