AJIO Complaints & Reviews

I ordered NETPLAY TSHIRT and my money deducted from my bank account and order not placed.and i didn't got my money back.

The amount 99 debited but order not placed and also did not get any refund notification

The amount 99 debited but order not placed and also did not get any refund notification .

Hi, i have tried to place order for a product 5 times, all the time payment went through but the order is not placed. I have attached the screenshot below

My order for ombre dryed hooded sweatshirt was not getting booked but amout of Rs. 506 was deducted from my credit card. Please try to re book my order or refund my money soon.

I have placed and paid order of worth 1707. But order is not placed and even amount is not refunded.
Kindly look into the issue. This is happening second time.

Hi i have paid money through gpay using upi my money was deducted but order was not placed plz slove my problem as soon as possible

This is regarding order ID #FL[protected].
I ordered a few items on 25th December 2021 but due to some reason, I had to cancel them. It's been more than a month of constant emails and calls to the customer care but they refuse to resolve it. Please help.

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 23rd jan 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team saved their part by saying that refund has been initiated from our side. What the hell? I havn't got the money back in my bank account.

Order Id. FL[protected]. I ordered Nike Barcelona jacket for 3571 INR and paid via UPI, i received it and found out that it is some cheap performax jacket with nike and barcelona tags on it. So i placed return request. The app asked me to take pictures and upload the same on the app so that it can be verified and then the return request can be initiated. It took them 2-3 days and the request was approved. The guy came and picked up the parcel on 5th jan 2022. Now app was saying i will recieve refund by 22nd jan. I called them on 22nd to check status, he said that there is some problem in the warehouse, the product is not ajio. That is why i was returning, because the product was some cheap performax one. I told him this and he said that he will raise the issue and someone will call me before 29th Jan 2022 to resolve
the issue but noone did. I called them again 5 days later when i saw that
notification on app that issue has been resolved and I still did not get any refund, the woman had me repeat the whole incident again and again and said that I'll get a refund within 2 days. Nothing happened. I called them again today, the person said that i will not get any refund as of now as the product was not original and not ajio product. Again I said that if the product would have been fine there was no reason to return. I had to repeat everything again and again and again he said it will take some days in this process. I would like to get a refund, if that is not possible then I would not mind the original product and not the one which was sent the first time. It has been a month of anticipation and continuously stressing, please do resolve the issue I have already called many times and it is frustrating.

I ordered Nike Barcelona jacket for 3571 INR and paid via UPI, i received it and found out that it is some cheap performax jacket with nike and barcelona tags on it. So i placed return request. The app asked me to take pictures and upload the same on the app so that it can be verified and then the return request can be initiated. It took them 2-3 days and the request was approved. The guy came and picked up the parcel on 5th jan 2022. Now app was saying i will recieve refund by 22nd jan. I called them on 22nd to check status, he said that there is some problem in the warehouse, the product is not ajio. That is why i was returning, because the product was some cheap performax one. I told him this and he said that he will raise the issue and someone will call me before 29th Jan 2022 to resolve
the issue but noone did. I called them again 5 days later when i saw that
notification on app that issue has been resolved and I still did not get any refund, the woman had me repeat the whole incident again and again and said that I'll get a refund within 2 days. Nothing happened. I called them again today, the person said that i will not get any refund as of now as the product was not original and not ajio product. Again I said that if the product would have been fine there was no reason to return. I had to repeat everything again and again and again he said it will take some days in this process. I would like to get a refund, if that is not possible then I would not mind the original product and not the one which was sent the first time. It has been a month of anticipation and continuously stressing, please do resolve the issue I have already called many times and it is frustrating.

I had placed an order in December. I did not receive 5 out of 6 products. On 25th December i got an email from the company saying it is lost in transit and the next day, it was showing delivered on the app. I am so troubled by the company, they do not corporate. It is a pre-paid order so they have taken my money without sending products

The refund amount is 1308.52 has not credited & ajio also take my complain but yet not resolved plz help me sir my order id EX[protected] I also share my bank statement with ajio still my money is not refunded

I am writing this complain because i am tired of calling AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 10th jan 2022. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team saved their part by saying that refund has been initiated from our side. What the hell? I havn't got the money back in my bank account.

I placed return for 5 products almost a month ago. once they ask to self ship but a self shipped product came back to me. unnecessarily I had to bear the shipping charges .the customer care keeps raising complaints and for that return gets created but the product is never picked up and again they raise a complaint. This cycle goes on but never gives a resolution.RT54709016, RT54709013, RT54709014, RT54709015, RT54709017 now these return id's show cancelled without any notice. they picked up one product recently via courier service delhivery. why cant they pickup all these other products as well in one single pickup? They just create stories and never pickup the product I want to return

Ajio needs to pickup these return products ASAP or directly refund my 2700 rs for the return id's RT54709016, RT54709013, RT54709014, RT54709015, RT54709017

Return id #rt54831560

i have orderdthisproduct long back, '
i dint received which I have ordered
and they took return but my refund not initiated yet

Ajio is fooling people i have ordered product since from so long nithar I received the product nor they cancel my order and refund me. They are so smart that they says i can not cancel the order until i received the same but while they don’t send

My ajio account blocked, no refund of money

My account has blocked without any reasons and till now not received my refund since 1month.

I returned a product that is not fit me on 27 December 2021 but I didn't get my money back since then. I called customer care several times but they false promised me every time that I will get my refund in the next 2 working days.
It's been 30 days but I didn't get my refund yet.