AJIO Complaints & Reviews

My ajio order with 2 products was supposed to deliver on 29.12.21 and only one product was delivered with invoice for two products and the amount was paid. Now am not able to return the one product or to claim refund. Very very poor customer service

All of a sudden, my ajio account got signed out & when I trying to login in back it is showing as access denied!! I have some products which I need to return back, I hav raised complaint against this but no one is responding in a proper way!

I have I have ordered western tops which wasn't satisfied so I requested to return my products.return was accepted on December 19th but still I haven't got the refund amount.in terms of return policy it is that refund will be initiated around 2-3 business days.

Actually it is showing order is delivered but still not received and also they have not called me that order is delivering today even not have sent a mail/message about order is delivering today but now it is showing order is successful delivered

I have returned the product and a refund was initiated on 6th December 2021 and still refund has not been transferred to the bank account. I'm mailing them every two to three days about my issue with the refund but their customer care service provider is just asking me to wait and telling me that they will resolve my issues and it went by a month still no progress and now I'm mailing them they are not replying back

Hi,

This is regarding an order of Shirt (Order ID FL[protected]) Tistabene - Checked Printed Regular Fit Shirt (Size M). I put a request for the exchange of this shirt from size M to size L on 22 Nov. 2021 (Order # EX[protected]). However, I was informed of the cancellation of the exchange via email on 1st December 2021. Since then I have called customer care multiple times for exchange/return but no resolution has happened.

On 11th Dec, I contacted customer care again and they advised me to log a complaint about not being able to return the item as a Mobile App Issue (COM[protected]). The complaint was to be resolved by 17th Dec 2021. However, I still didn't get any resolution. They again created a complaint (number COM[protected]) on 25th Dec 2021 and assured to resolve it before 31st Dec 2021. However, I have not yet received any resolution.

Hence, I am filing a complaint against AJIO. Kindly help me get a refund of Rs. 1499/- I paid for the shirt.

I ordered 2 leggings but recieved only one and that too looks old one...
I paid for 2 leggings...so I want refund for my order..
Thanks

On the app, they have intentionally updated that it has been refunded for but I have sent all the statements they have asked for BUT they have decided on coming up with entirely different thing that it's a NON AJIO product that's why it can't be refunded for now after sending the statements.

Return ID : #RT48671150

It's a huge amount of Rs 21250/- product concerned here when I dont have the product and even the money as per what the worse customer support have decided to call it a non ajio product after 2 months.

As per ajio app "a coupon code spring2021" is available for purchase of trend product of 1250. I am following up with the customer care since last 25 days and all the time they advise to wait for 48 hours for resolution. No one is attending my complaint.

The ajio cancelled my order without contacting me and after inquiry they advised to place another order. I have order the product on discount.

They have picked up the product worth Rs 7360/- clothing brand gur penia And Bottega Veneta bag worth Rs 75000/- and that's surely a huge amount for me, product has been picked up and now they have come up with a different thing and that is " it's a non ajio product" and not refunding the money which isnt a small amount Rs 75000/- thank God I had a cctv cameras installed so I have the footage to show otherwise else would have had nothing to proof otherwise

We have contacted the customer service which is the worse customer service in the ecommerce business
Have visited so many reliance trends store in gurgaon as well as delhi as there is a huge amount that's stuck with ajio, now I don't have th product as well as the money.

We have contacted the customer service which is the worse customer service in the ecommerce business
Have visited so many reliance trends store in gurgaon as well as delhi as there is a huge amount that's stuck with ajio, now I don't have th product as well as the money

They have picked up the product worth Rs 7360/- clothing brand gur penia And Bottega Veneta bag worth Rs 75000/- and that's surely a huge amount for me, product has been picked up and now they have come up with a different thing and that is " it's a non ajio product" and not refunding the money which isnt a small amount Rs 75000/- thank God I had a cctv cameras installed so I have the footage to show otherwise else would have had nothing to proof otherwise

I ordered a product from ajio but I returned it .Ajio didn't give refund in my bank account .
Order I'd RT54111560
Product price 736.52

Its been over a month i have not received a refund for return ID is RT51512802, and today i got a call from someone claiming to be from ajio stating that they will return the product as its not from ajio, i am not sure what they have received but i have returned Superdry shirt and it's absolutely what i received.

My order from ajio send to be pick up from Shadowfax,
Return ID : RT54084539
Courier Man didn't come to pickup the product from home and called me somewhere else and when I went there he rejected my product, that when I notice he is drunk. I genuinely asked for a reason of rejecting my product. He replied in unbearable abusive language and started pushing and forcing to fight. He throw a slap on my back which is painful. I didn't did anything.
Courier Man Name : Surjeet Meena
His Number : [protected]
Please look into this matter. Or else I will file a police report.

Order #FL[protected]
I have cancelled my order on Dec 4th 2021. Refund yet not received.
There site not enabling to raise complaint

Order# FL[protected] (8 Items)
Order placed on 20th December 2021
from my given placed order one item automatically updated as "Cancelled" status why? I can't change anything and still any item from this order is not delivered.
Support team 1st reply: The AJIO order FL[protected] product of Geometric Print Straight Kurta, contained a product which was the last item in our fulfillment center. This product did not pass our...

Order I'd - FL[protected]
24th December is the pickup date. Till now no one called me to pick up the product. And in Ajio app it's showing pickup attempted. Please try to fix it as soon as possible.

1)Tax Invoice FUP[protected]
This one Item received and okay(one dresses this one received as per my order

2)Tax Invoice FBH[protected]...For this invoice total 5dresses should deliver...but U delivered in the bag one kurta...and u cheated by sending one kurta instead of 5dresses what I ordered for my daughter...U cheated us... Delivered showing today...but only one dress received out of 6six dresses...for other 5dresses u delivered me one kurta...what to do with that...I want my products what I ordered through Ajio App

On 23 December I have placed order of 2 sweatshirts on the Ajio app. I paid Rs. 1426.90 from HDFC Bank. I received an email concerning deducted amount but the items are still in the bag and are not visible under orders section. Please help me out for refund or order placement.
Thanking you.
Disha Poojari

My original order 14 Nov 20211 of a pant Netplay Slim fit chinos with order id FL[protected] and I got that item on 22 Nov 2021 but size was big to me that is 36 and hence I have done exchange same item to 34 size on 26 Nov 2021 with Return & Exchange Id RT51585301.

But today on 23 Dec 2021 I have not received 34 size item and 36 size item is still lying with me.

I have done 4 complaint since then but there is no single reply form AJIO or delivery partner.

This is unprofessional behavior from AJIO and I will stop to buy any item of Reliance group and will make this post in twitter and socially live.

Hope Ajio will deliver my exchange product soon.

I can be reachable on [protected]