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AJIO Complaints & Reviews

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Last updated Apr 11, 2024
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AJIO reviews & complaints page 66

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A
aarushi31
Dec 4, 2021
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Order not placed but amount debited from account

My order was not placed but Rs579(price + shipping) got debited from my account on 4th December 2021...
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S
Sanathp
from Nellore, Andhra Pradesh
Dec 4, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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Reliance points cheating

Address:AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068

Respected sir/madam,

My Order id : #FL[protected] these ajio in the name of reliance retail stealing customers reliance points, immediately after placing order they cancel the item by saying delay, in india lakhs of customer's cheated regarding reliance points in the same way, this is very serious issue, is this reliance strategy to take back reliance points in the name of ajio, something odd is going on, we customers trust...
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A
Ajay Agrawal1
Dec 4, 2021
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Refund issue in RT50257027

Hi..still refund not recieved.. already order recieved in your warehouse then why you guys not return my refund.. very poor services..i want my refund today itself in ajio wallet only..CHEATER COMPANY...
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A
Afreen Qidwai
Dec 4, 2021
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Super dry jogger

Website:Ajio.com

I have ordered for a super dry jogger from Ajio on 22 Nov, 21 and I have received the parcel of 31st Nov, 21. The moment I opened the packet, the product looked faded and worn out, upon checking I realised that the original tag and packaging is missing. I immediately informed the customer support and even put a formal mail in this regard. Customer care has requested me to place a return request for which I did. The very next day delivery...
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S
Sudha B
from Mangalore, Karnataka
Dec 3, 2021
Jul 8, 2022
This thread was updated on Jul 8, 2022
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Refund for items not delivered

Address:It is a company under Reliance Industries ltd

In October I had placed an order for 3 sarees vide order no FL[protected]. On October 18th I received a packet which contained only one saree and the status of my order showed 'item delivered' against all the 3 tems. Ever since then I have been after them for refund of the undelivered items. They don't respond personally to any of the emails, only an automated reply saying we are looking into the matter is what I get. After so many attempts...
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Website:ajio.com

This is regarding Order# FL[protected].
I want to return 1 of the dress of this order that is - UNITED COLORS OF BENETTON Glitter Print A-line Dress with Knot Waist.
When I am checking on the app, it suddenly shows Return/Exchange not available.
When I check the product page, it is showing 30 days return window.
I want to understand why this kind of harrasment to the customer ?
Firstly I had to raise a complaint...
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SofiaSharda
from Amritsar, Punjab
Dec 1, 2021
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Shoes/ wrong item delivered

Ordered dune london product bt delivered wrong product. No action ws taken they r nt even picking the product nt even refunding nt even exchanging. Only delaying
Order id#FL[protected]...
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SofiaSharda
from Amritsar, Punjab
Dec 1, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
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Shoes/ I had ordered dune london shoes from ajio, but they delivered fake ones. Now they dnt pick the product nor refund

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India
Website:Ajio.com

Bought dune london shoes from ajio, they sent fake shoes that too too large size, i had raised complain, bt worst customer care service, they say give us 3-4 days ur product will be picked . Bt no response ....
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Maulik Chaudh
Dec 1, 2021
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Refund is till 2 month

Address:Banglore

I purchase products on ajio but money deducted nd order not placed then till two months money not received ..I could money afforts but money is not recieved please help me...
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M
Mark Reddy
from Mumbai, Maharashtra
Nov 30, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:AJIO, Reliance Trends, Subham Solaitire, Antri Marg, Free Ganj, Ujjain, MP
Website:AJIO

I have returned (Self-Ship) on[protected], The products which I purchased on Ajio on[protected].
But upto now the refund isn't credited yet
Everytime I call them They aren't answering calls and when they answer they end up call In the middle of the conversation. Finally on[protected] they said your products reached and to warehouse and the Refund is Processed but till date the refund isn't yet credited
In the Ajio App...
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S
Singh2001
from Guwahati, Assam
Nov 28, 2021
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English

Where is my refund amount. How many days waiting for refund? I return the order August 14 still now not received refund amount and I complain in customer care service but they do not give me any solution about my problem....
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I ordered one shirt from Ajio which turned out to be big. The very next day I raised a request for exchange for a smaller size on the application. However later Ajio cancelled the exchange from their side without any prior or post intimation to me. Since then I have been following up with customer service over calls and emails for refund or exchange. They are fooling and cheating clients.
I request a compensation of atleast Rs.50000...
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A
anju jyotriwal
Nov 27, 2021
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Did not received my order nor the refund amount

Address:Rz26, netaji lane, surakhpur road Gopal nagar, nazafgarh

Hello...i placed a order on 24th of September this year, , after a week i received the products however the products i received were torn or defected ...so i made a exchange order ...which i have not received yet... neither i have received my refund amount. I have made several complaints atleast 5times. Which are not yet resolved.
Here is my order id and complaint no. COM[protected]...
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T
Teju Boyapally
Nov 27, 2021
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Refund issue

Address:701, Aparna aura apartments, filmnagar, Hyderabad

Ordered items on 12th oct and cancelled immediately coz of delay delivery, till now there is no refund no body is giving reply to mails calls are like waste of time ….
Order Id- FL[protected] and FL[protected]
Total amount is 7600 and I share everything my bank statements and my bank account details
Hope you resolve this...
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Kenny Hirpara
from Surat, Gujarat
Nov 27, 2021
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Order id #FL0321821719

Address:Ajio reliance online shopping application

They are not initiating refund amount of return of product. Return product is already pickup successfully from me but now they are not responding to me.
Please help me to get resolved my problem as they are Fraud and cheating with many like me.
They say to wait for days and days but never solve issue and say you have to wait if you want refund but does not give....
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Eubair Manzoor
Nov 27, 2021
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Not placing a return request

Address:Anantnag

From three months I'm emailing them and calling them continuously just to place a return request for a product. But they don't respond. I've been hung up for months....
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Money got debited from credit card but order didnt got placed please do the neesful
[protected] this is my number....
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N
Neelam Venu
Nov 26, 2021
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Ajio Item return didn't picked up...

Address:RRI-TRENDS

I have requested items for return on 25 days ago. But till now doesn't picked up And in app the item i want to return if i tap on that item it is not opening. Instead of that it is not opening instead of that opening different product which i have in order history.. When my product is going to pick up?
Order ID: FL[protected]

Contact us; [protected]...
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Kenny Hirpara
from Surat, Gujarat
Nov 26, 2021
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AJIO is cheating with me not giving my refund and attempting fraud with me

Address:AJIO online shopping application, Sri Ganganagar, Rajasthan

I have returned my product back to Ajio as they deliver wrong product to me on 13th of November for which I have a return acknowledgement receipt and a confrmational text message as a proof. I had shared all this with Ajio also many times but they don't want to help me and don't wanted to initiate refund. Every time I call them they say to wait for 1 week for resolution but never work on it. From last one month I am trying to get my Issues...
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M
Mubashirafiq
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Not receive refund amount

Address:12A galaxy garden classic park Kuniyamuthur coimbatore

Where is my refund amount. How many days waiting for refund? I return the order October 17 still now not received refund amount to my bank account. They are say refund will be initiate November 01..now November 25 still now not received my refund amount
very very dissatisfied your service. I want my refund amount very quickly.

This is my Return ID RT48552306...

Airway Bill No. [protected]
br...
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