AJIO Complaints & Reviews

The contact number that I had provided for the return pick up address is wrong. So I am unable to return the item. And the return attempt was also just made once and I was told to cancel my return request, update my contact number and then request return again.
I am not able to cancel my return request, there hasn't been any pick up attempt for 6 days now and nothing has been updated. The process is stuck.
Please cancel my return request so that I can update my number and request a return again

Hey! I wanted to introduce myself to you that I am Janice and I am using AJIO from really long and I wanted to talk about my order I’d FL[protected]
I ordered Steve Madden shoes but the shoes which I got was a different product soo I decided to put for wrong order delivered but later on I started noticing that my order is on hold then they simply texts me that TY FOR CHANGING YOUR MIND AND TY FOR NOT RETURNING AND ALLL AND then I call customer care who knows nothing and raise complaints and then they don’t calll and the app profile says ur complaint is resolved I have tried returning the product at least 10 times but always on hold and then reject please do something

Return request was created but no one can attempt to receive the product. And they are telling return cancelled. Again I attempted to return it but the site was not at all responding. The order id is FL[protected]

I have self shipped the package and paid the delivery charges will they are not paying me now it's huge amount

I have some returns but still no one picked up those its keep on rescheduling i tried to reach customer care they were telling my returns doesn't have AWB numbers and my return policy also getting over ..i raised a complaint also couple of times but still its not resolved.Please try to help me out in it...Return Ids are RT55500134, RT55465492, RT55523003, RT55500133..

Dear Sir

My Registerd Ajio email id [protected]@steelcast.net and mb [protected]

I have tried place order gold coin in ajio on 26.12.21 payment via mobiwik and mobiwk payment via sbi card.

On that day order not placed and money deducted by ajio and mobikwik but no refund still. Ajio and Mobiwkik not responding detail of trransction as per below.
Respected Sir

Greetings.

I have tried to place order for gold coin in Ajio through payment via mobikwik on 26.12.21.
Order not placed but money deducted by you via mobiwik. I have contacted SBI card authority and they will give me transaction id Id:[protected] dated 26.12.21

Which clamied by you or Mobiwik Authority. We request you give us my refund as soon as possible.

My Registered mobie no.91 [protected] Ajio.
Mobikwik registered id [protected]@gmail.com

Pl look in to this matter on urgent basis.

With Regards,

K.G.Dabhi,
Mb + 91 [protected]/ 91 [protected]

I have returned my product with all labels and tags on 22nd December 2021. They are saying that the money is refunded but I have still not got my amount back to my bank account. I checked with the bank and they are saying that no refund has been initiated yet. I am mailing them continuously and they are making fool of me by sending every time a new complain id. Their team is neither picking up my call. They are saying that refund is done from our side. I haven't got the money back in my bank account.

Hi,

I made a purchase for 2K and returned the product but did not receive the payment.

They keep sending an email but no one to talk to. This is not a joke also. Its been almost a month now.

Its been more than 10 days since I’m trying to return one order .
The order i have received is wrong . I ordered size s and got size M now from last 4 days i have been trying to call customer care and i was told order would be returned by 8 of January but still didn’t get any call from ajio . In app its showing returned attempt was made my delivery partner but in reality there’s isn’t any attempt made . So please solve this issue asap now its getting on my nerves.
Order id - Fl [protected]

I have never ever came across such ridiculous service I created a return request on 3rd of january. the product has not been picked up after calling multiple times to customer care they are not responding properly. They are giving false information and not giving a exact date kindly look into it and do the needful

Payment debited from my account for 6 kurthi but order didn't placed. Still items are in bag only. No order id receive

I will order jumpsuit in ajio return my dress on 21 December 2021 till now my amount not refunded

I ordered 2dresses from AJIO application.One product I received was defective.Another one I had size related issue and as the product was out of stock, I selected return.I returned two of these products on November 2021.
Till now I haven't received my refund. I called them a number of times and mailed them.But no proper response was given.Now they are not even attending my calls.I need to get refund for 2 dresses, that is, Rs .660.
Kindly do the needful for the same.

I ordered a product on ajio on 18-12-21 . But as the order arrived I doesn't like the quality of product. I request to return the product. Many times return was not picked up and my return request was cancelled by then every time.

Now I m trying to make a request of return for that product but i m unable to make a request. I even wrote an email to them but no response has come.

I order a shirt from ajio and get the product with low quality. So I request for return.the delivery guy came and check the product and say it is not matching with the original and reject the pick up. After that I shaw original pic and swip left then I found that original zoomed image was match. Snd now I m trying to re- shedule my pick- up since 29 dec 2021 but nothing is happening

I cannot login into my account, they saying access denied. But without any information this is not right to deactivate my account and now I cannot login, I have money in my ajio wallet and I need to return some products too.

Refund not received and product picked up 1 month ago

Name Prabhudayal Vaishnav

I don't have my product, it already reached warehouse but one shorts left to get pickup, I would self ship that after getting refund for my order Dillinger track pants with contrast taping

It's been a month I haven't received my money,
And also product

Don't buy from THIS WEBSITE Ajio, do so if you want to ### with your time 🤬😠

check this AWB no[protected]
Ret id RR55369361

Sir I had shopped clothes for Rs 14099 from ecommerce application Ajio but when I got the order, when I opened it and saw it was a product of some other brand. I had also made a video while unboxing it and returning it. but I have not made any payment since 7th December, I have also lodged complaint on Ajio care many times but now they are refusing to give my money while I have also sent them video footage but still speaking That this product is not ours, you are requested to please try to get my 14099 rupees, this amount is too much for me, I can not afford this much from middle class family, I will be grateful to you in helping me please

I ordered a superdry windcheater costing 9000/- but to my horror when I opened the packet I received an old Tshirt … the authorities are cancelling my return requests again and again . They are saying that the product is a non ajio product so we cannot return it . But what is my fault … only that I trusted this site . Plz help

My account of ajio - [protected]@gmail.com has been blocked since 2 weeks and after complaining
multiple times they haven't resolved the issue.. though they agreed too about no such policy in ajio where multiple returns could make customers account block.. they did so with me due to multiple orders.. they should atleast mention before about the limitations of returning and ordering products.. no one would buy the same product which they order at once.. and if i am not finding good quality or size issues i will definitely return the product.. or if you have issues with multiple return u must have mentioned before customers about limitatiions.. blocking the account when customer is at mid of their orders is not at all justified.. how to see the updates of ordered products and other things if you are taking too long to resolve the issue.. i already complaint about it before 2weeks but they haven't resolved yet.. please help me while unblocking my account and resolving my problem.. it's already been more than 15days but they are not providing any positive response untill now.