AJIO Complaints & Reviews

I recently purchased a clothing item from the AJIO app worth Rs. 638.20. However after placing my order my bank account was deducted with with the above mentioned amount yet no where in the app did it show my order was placed. Even in my previous orders it did not show my order nor did i receive any confirmation in the form of an SMS or email for my order....

I placed an order with ajio on 13th November and the order was never delivered. After repeated calls to the customer care asking for refund or the delivery, they opened a complaint and never resolved it. It's been over a month and I have still not received the money....

I had purchased “SUPERDRY Tweed Double Zip Fuji Padded Hoodie” on November 13, 2021 and exchanged it because size was too big. The size next time I received was still big so I have returned the product. Order Id against the order is #FL[protected].

On November 29, 2021 it stated that refund has been processed and completed. I have been following up since one month. No customer can be so patient. Mode of payment was Cash...

I wanted to return a product and therefore placed return request in AJIO app in between 15 to 25th Nov, 2021. Req has been accepted & pickup executive has called me. However i was outstation and hence requested to come very next day (if am correctly remembering). Later on realized that product pickup mode up has been changed to self ship and am totally unaware of it. they themselves changed. FInally i couriered the product to AJIO returns...

Iam not able to see return option for exchanged product I need to return the product so enable return option#FL[protected]...

Ajio delivered a wrong product in exchange. Now I have returned the wrong product courier partner is not updating and I am not getting refund. Customer care is not helping in this regard.
Complaint is:
COM[protected]...

@AJIOLife please stop cheating your customers. There is a forgery happening with your logistic back end team and with the delivery partner. My order is FL[protected]. I have ordered 3 products and by mistake selected the wrong address. Whenever I realised that immediately informed the customer care to cancel the order. But they have informed because it is shipped and it can not be cancelled. When the delivery person called me I told him not...

I have received broken wooden frame on 16 thursday 2021 of december.
1st of all its not even wooden they send me plastic material, secondly that product comes under non refundable policy and 3rd its broken and company have not provided good material then who is responsible. I am just a student and dont earn money. I believe in ur product but company disappointed me as i got no help from them . What will i do with this product, I suppose...

The delivery person has not delivered the product to me but the status is showing as "delivered". I've not got my parcel so please see to it. Either send the parcel or refund my money...

Order number FL[protected]

The product was supposed to be deliver by 26th of November but since 19th there was no status change on the website so I called the customer service after 26th they asked me to wait till 2nd then till 6th and told me the product cannot be delivered and now they are not refunding the amount. I have send so many emails and called customer service they keep on giving me further dates and now they disconnect...

Wrong product delivered to me please help me as soon as possible...

I got the refund of a product last year which I purchased from Ajio online but the mobile number on the account is not with me physically as my number has changed now...I am constantly Calling on Ajio customer service and sent lots of emails to change my old number with new one as it's required to withdraw money from my account as otp goes to the registered number everytime.The otp is also not going to the registered email of which I've access...

I received Ajio T-Shirt without price tag. The quality not good and have fit issues. I had sent a return request on the same day I received the product. The product not used and all the bills are in intact. Please resolve this issue asap....

I ordered the shoe but because of a size issue I returned it . It has been 2 months since i have returned the product but I haven't received my refund amount yet.
I have tried calling them and sent email but didn’t receive any reply from their end...

· I have placed an order under Order ID #FL[protected] on 14th Nov 2021.

· Ordered delivered to me on 17th Nov 2021.

· I have raised a return/exchange request against the above Order ID. Product - Adidas Originals crew neck t shirt – amounting to 1379.40 with the return request and exchange request for DNMX washed skinny jeans amounting to 879.00

· The Adidas Originals crew neck t-shirt was...

I have raised the complains twice nd no result to be found nd now this is going to be my third times.I assure Ajio iwill never make any order in this app.This is not only bad but the worst among of all shopping online.Cheaters fake people are handling over this poor app.. so pathetic, hated so much.😡My order of LEVIS boy's white tshirt with track id FL[protected] amount(Rs959.25) which was delivered on 27thNov'21 but due to incorrect size,...

I have been trying to access my Ajio account since past 3 weeks but am unable to do so. Even after I have registered the complaint multiple times with the customer service they are unable to help me....

I have requested return on 09 December.
Return ID:#RT52749534.
It is last to pickup on 17th December.
Order ID:FL[protected]
but Till now no response from your side and it is not picked up by your delivery partner no pick up has done. I didn't expected this from your side. Again I don't want to order any items from AJIO. It's shameless AJIO. I can't able to control my anger. I want pick up by tomorrow so, as soon...

I'm unable to use my ajio wallet. I have already filled a complaint in the month of SEPTEMBER 2021. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use.
I have asking you to help...

I placed an order FL[protected]
but the product was very big so did a self ship to return it in address provided by Ajio. I shipped the order on 10th but because the shipping address does not have a phone number and the courier service unable to locate I. My package has returned back to me

As company as big as Ajio. You do not even have a valid return adress with phone number. You are making this process of returning...