AJIO Complaints & Reviews

This product was Added up mistakenly. After placing my order then only I get to know that an extra pant is added ...then i tried to cancel but I'm getting the error as showed and still it is in my orders list. still it's not cancelled. I tried raising complaint but getting some technical error there too .I'm unable to cancel my order. Please cancel this order.
I ordered yesterday night and also attempted many times to cancel ..but...

I returned some products and they refunded me my money into my ajio wallet, now when i want to use that money to buy something it keeps showing me "oops, you payment has failed".
now i don't know if this is fraud or some technical Issue but i should be able to use my money
and i don't want to transfer my money as many people don't receive it....

Sir, from my account money has debited 2 times, but I got only one order ID. So please notify me in how many days I will get refund...

I have received 2 hoodies in one packet and I want to return them since they don't fit me well. One hoodie is showing as canceled on the app and one is still not shipped in the app. I receive both hoodies in one packet worth 1100 something. I can't create a return from my end plzz I want a refund I've been waiting from 26th Nov but on one is helping Me. I want a refund asap....

I order one saree on 18th of September i paid through credit card Rs.1968/- but i received wrong product that i return on 30th of September that time they promise me the refund amount will be credited on 13th of October but still my refund is not credited from 13 th of October weekly once i am calling to customer care raising the complaint but there no use and finally my complaint closed then i started mailing to customer care in there also...

Order ID - FL[protected]
NAME - Varalakshmi
Phone no - [protected]
Mail ID - [protected]@gmail.com

Hi,
My order delivery date is 13 Dec 2021.
It's been 1 month I placed the order, but still I don't have any update.
This is how they treat the customers.
please try to solve this issue...

Placed a prepaid order for Rs 2000 for multiple clothing wears on Dec 8th 2021 - on checking the order status on Dec 17th 2021 noticed that most of the orders are auto cancelled and reason given is that customer has requested cancellation - calling Ajio customer care and waiting for 15 minutes they apologise and cite quality issues and technical issues as reason if cancellation and offer that I may still proceed to re-order the same items...

Hi Team,
This is regarding a satya paul scarfs that I purchased from ajio on 17th August of Rs. 3634, and was delivered on 19 th August 2021.The order was cash on delivery. I had receive 2 parcels i.e. I received the first parcel which had ajio packing for which I paid but didn't opened at that time and after one hour i received the another one which was again from ajio.After this I opened both the parcels. But the first one was the...

I ordered a frock and kids blazer. Due to size issue I raised return request within four days after delivery. On 13th December I got a call from the person who was supposed to take up the return goods. They were asking for the landmark for the location and the person was not turning to take up the return good. The same issue was happened in two different locations in chennai (poonamalle and iyyapanthangal). The goods were not taken up return....

I have ordered kurta which is dark in colour and I received it which is very light in colour like faded one...

On 06.08.2021, I ordered one T shirt and one track suit on AJIO site (ORDER NO.FLO[protected] costing Rs.776 which was paid through my credit card.
As there was no order confirmation from them, I contacted them on 06.08.21 through email to their customer service. Though I did not cancel the order and when I contacted them they informed that my order was cancelled and the refund was initiated for the amount paid by me. As I did not...

It's been more than a month and I haven't received my refund for the product which I've returned as I didn't like the size, there was no damage to the product, it was returned with all tags intacked. Now it is showing that the complaint has been resolved, what kind of resolution is this AJIO?
Order no: EX[protected]...

I had placed an order with 2 items id(#RT53056266 and #RT[protected]on 10th december.And i received my order on 13 december.
As both of the items(kurtas) are very larger size, i chose return option on 13december night itself.
But no call came from delivery agent regarding pickup, and no delivery pickup is made.
but, when i see in ajio order details, it was showing that "we attempted to pickup the product". actually i didn't...

I purchased Reebok shoes whuch I received without any tag and were defective. I wanted to return them but as there is no brand tag I can't return them now. Wasted my money and got fooled by them....

I had placed an order on 10th december with 2 items id(#RT53035368 and #RT[protected] and i got my order on 13th december.
as the products(kurtas) were larger in size, i chose to return them.
but no call came from delivery agent and no return pickup was done.
but when i open ajio app, it was showing that " we attempted to pickup the product" .actually i didn't get any call regarding return pickup, and they didn't came to...

In the start of the BBS sale on 9/12, I placed an order for 3 kurtas. The payment was completed through upi but on the ajio app the items were still in the bag and there was no order placed.

I have been writting emails and also shared screenshots with your team but they have been absolutely unhelpful and have only been replying with some templates.

Without even reading the emails they keep asking for order ID....

On December 10th at 1:44 pm am ordering my favourite product in ajio but when im doing upi payment through phonpe the payment failed due to product out of stock but the amount got debited im my account i have received an sms also like that amount debited im my account . Regarding this issue i have sent mails to ajio customer care they replied wait for 48 hours to reflect your amount in your account after 48hrs now they replied wait for 3days...

I am Vipul chhabhaiya and I received old product and manicure difat pics...

It’s been more than 4 months and I haven’t received the refund yet for the returned item....

I have ordered from ajio app 3 product all 3 worth the price I have placed for the return and the company i.e ajio mailed me the address to self ship the product by self I have done the same but the adress was wrongly given by them because of which tge product was not able to reach the warehouse it come back to me and by this time the return window got closed now I am call ajio 100 time for initiating return for the product they are not initiating...