Amaron Complaints & Reviews

I bought two inverter batteries on[protected] which stopped giving backup around a month ago after repeated complaints to the dealer mr. Ratnesh srivastava from amaron visited, checked the batteries and declared that the batteries would be replaced as they are in warranty period but i need to carry those batteries to their naval kishore road office for replacement. I want to know is there no pick and drop facility for such incidents, as i am not able to do as above said.
Kindly request the person concern to do the needful as per your company claim of hassle free service.

Dear sir/mam

His is to inform you that i have purchased your 1-amaron inverter & 1-battery as on 01.09.2015 from m/s. Waris battery service chhibramau, distt. Kannauj (Uttar pradersh) 209721.
Battery model no. Crtt15000
Sr. No. Tae1103p123594 rcvu03-2015
Invoice date-01.09.2015
Sir with this product we are facing the service problem from last six month but due to my absence at home i was able to reach with dealer but every time i have discussed telephonically with dealer.in last month as on 23rd july i have given my battery to concerned dealer as above & he promised me it will be replace by company with in 15 days.
After all completing more than 1 month still i didn't get my battery.
Kindly look in to this matter, & solve my problem.

I bought an amaron battery and inverter. The battery got damaged completely within 2 years (Warranty period). We tried to ask for service through their toll free numbers which all are useless; as i could not contact them even trying for 2-3 days. The tirupati office people picked up my call, but they dont listen to any complaint and cut the phone.

After wasting hours during 2-3 days, i finally could lodge a complaint (# 228506). Then another drama started. We kept on calling several numbers referred by the service people, but nobody took the initiative to come to my house. After ~15 days, somebody came for servicing whose behaviour was extremely rude. He confirmed that the battery got damaged and we need to buy new one with 10000 rupees. When we shown the warranty card, he suddenly disappeared and after another 15 days of phonecalls, some other person came for servicing. He took the old battery and the warranty card and disappeared. Still now we are trying to contact them.

We urge to all the customers not to buy amaron product. They dont have any kind of customer support. They just cheat people with low quality product and once the product is sold, they dont bother about customers.

I purchased a battery on 23/07/17 at m/s mathaji automobiles, t. H. Road, chennai -19 and the details are pro bike rider - abr-pr-apbtz42,.

On 15/08/17, battery voltage got down and can't able to use the bike further. This breakdown made a huge disturbance to reach home. Then next shop holder not supporting immediately to replace the battery and asking maximum 7 working days time.

I verified the wiring condition and no defect on this.

I am travelling 100 km/day, with this situation how can able to reach the office by on time.

Let me know to come out from the issue.

I have purchased quanta 26 Ah quanta batteries from Reddy battery balapur x Road Hyderabad - 500097 on 17/04/2017 video bill no 420 and one battery not working no MOQ02608R312201 and contact them along with battery they told after checking the service person will come and exchange from your house Now I'm residing kadapa door no 36/256-74 opp kesevareddy school Bhagat nagar chinnachowk kadapa - 516002

Dear team

Kindly help as ill buy a amaron battery on jan 2017 but this discharged on feb 2017 as per your engineer this was my wiring fault.. Then ill changed my bike wiring but battery again discharge on april 2017 and again as per your engineer this was my bike`s charger fault.. Then ill changed my bike charger but battery again discharge on august 2017...

And now that time two days to go my battery submitted on your service center but no any person reply to me whats the problem...

Or in service center all member way of talking is very bad exp (Jao karlo mail jis marzi ko jo uklhadna ho ukhadlo)
This line is says to me mr rohit
Center name - battery arcade
Location - new delhi uttam nagar pin-110059

Kindly look in this and do some needfull

Regards

Vijay kumar jassal
Mob - [protected], [protected]

Dear sir,

This is to request regarding a severity of problem in battery. We have purchased a inverter in 2014 (Bill is attached), however it has started occuring problem in battery and we can not operate as battery not working. We have tried to reach retailer but he is asking for warranty card and unfortunately either we have missed it or retailer has not provided but we have bill of the battery.

We are your loyal customers since long time and have purchased so many equipments but this is the only one occuring problem. I would request you to please consider bill and start working on it. We would request you to please look into this matter and replace / repair the battery. I have attached bill for your more information.

Battery purchased by - bhagwati prasad vyas
Year 2014
Baran rajasthan
Mob - [protected] or [protected]

As this regrettable performance reflect on your entire corporation. I would appreciate your promt response.

Thanks
Ashutosh vyas

This is for your kind notice that i sandeep kumar has purchased a homem battery worth rs 11, 500/- on 16/06/16 from lovely electronics, bathinda, punjab, india. Battery has 48 months warranty. But last 15 days battery is not working. So please do the needfull at earliest.

Thanks

Regards

Sandeep kumar
[protected]
St no i-d, near plastic factory, partap nagar, bathinda, punjab

Hi team,

I had purchased battery of amaron from one of the dealer in delhi. Serial no. Of battery is aac[protected] and model 55b24ls. Dealer took battery from me on 19/07/2017 and assured me that i will get new replaced battery next day. Now already 13 days has been passed but i have not received battery neither they are helping me. Even giving an excuse that they do not have the battery and it is also not available with amaron company. They are not giving any specific date by when i will get it. This is ridiculous to know that i am not able to drive my car because of non availability.

I request ou to take some action and please provide me replaced battery.

Dealer no : [protected]

This is regarding ups issue complaint registered with ups customer care 4 days ago sr no js[protected]. I just keep getting calls that they are calling from lb nagar n take my present address (Despite giving it very clearly with landmark to cc executive). Each time they say they cannot come as it's far from lb nagar but send sometime from panjagutta branch. It has been same story since 3 days but today the ticket is closed despite no one even attending the issue.

I reached [protected] to get more info and repeated the story to executive n then his team leader - these guys are # b grade ones n do not know how to speak to customers (Esp when issue is on their side when they shamelessly close unresolved tickets) and raise their voice. They had to be taught some hard lesson today as customers are not fools to keep hearing their # stories. I asked to transfer the call to manager but they maintain managers are not available on saturdays. He says in a very different tone that he would 'try' to send someone today. I had to give him my piece of mind to this supervisor in a way he truly deserves and that dick # disconnected the call.

Is this the way your cc operates? In 6 years, i have changed batteries 2 times, ups unit once n then the mounting unit to match this - are amaron products this sub standard n more their customer care not capable of taking timely action?

Deeply regret to have purchased this company's product. Let me see if you guys would even do anything today, if not i might take this to a public place and burn in front of good gathering also posting the same over social media so others do not fall victim to this sub standard company.

Tough luck to you amaron!

I already take three 'times service of battery in three month becouse the battery backup is not enough and suddenly down automatic and battery is repaired of three times but there is same as before". Whenever i go to the shop so the shopkeeper says go to the service centre. Service centre is not respond properly so im not satisfy with this item. I never expect the amaron service is like this. So i want replace my battery.
Thank you.

I have raised a complaint on[protected] that the Inverter has issue in charging.

Complaint No : JS[protected].

But even after a week no one reached me to rectify the issue, I have called back to customer care twice today and It seems they have no interest in resolving the Issue.

And more over they are giving a toll free number in the SMS [protected], which is always busy.

I lost all the hope that Amaron will resolve my issue, I need to look for local technician to solve my issue.

Respected sir,
I had experienced both exide battery and amaron.
As per my experience amaron is a much more popular in india and you get from any shop, but if you are comparing over all simply amaron is much better, you will get more warranty than exide, performance is awesome even after years usage. Chance of complaints during the last year of warranty less in amaron vs exide.
I bought a flow battery for my swift car dated on 23/8/15. Suddenly it started making trouble and when i get it checked by nearby amaron dealer they declared the battery faulty. I made a complaint on a toll free no [protected]. They gave me a mobile number of a boy name jeesan[protected]Working in preet motors) firstly this guy don't talk manner fully uses abusive words.
I gave my battery in good condition to nearest battery shop from where jeesan has to reserve the battery. After two days i reserved a call that "my battery has a little scratch upside and it is not replaceable however one cell of my battery is dead". I gave my battery in a perfect body condition and service people who came to reserve my battery broke it.
My battery is still under warranty and the photo of warranty card has been enclosed

It is my humble request to concern department to kindly look into the matter.

Amaron is the brand of my trust and i want u people to maintain that trust in me.

Dear amaron team... No one is responding toll free no [protected]. Its been more than 36. It is really pathetic experience with you guys.. It was really annoying and such a bad experience with amaron.. Hope someone will look in to the issue and resolve the issue...
Address. Ga plot no 353, bharatpur, khandagiri, bhubaneswar khurda pin.751003
Mobile no [protected]

Dear sir, mam
I have purchase battery on 16th june 2016 from sree r. S batteries, thiruninravur-pin code 602024. Phone [protected]. This battery not working within one year. Full chare down within 2 hours on daily basis. I have spend rs.80 per day for battery charged past few days.
I have bill copy (Photo copy enclosed). Unfortunate i have missed guarantee card. But this battery manufactured in 2016 only as per the bar code printed on battery (Photo copy enclosed). For this products have 2 years warranty.

I have required, please replacement battery on priority basis

Dear amaron team... I had raised the complaint yesterday and its been more than 36 hours and no one contacted me till now.. It was really pathetic experience with you guys.. I tried to escalate the issue twice but no one seems to be interested in resolving the issue. It was really annoying and such a bad experience with amaron.. Hope someone will look in to the issue and resolve the issue

I purchased one 150ah battery and 880w inverter from m/s new indian auto electrical works, karunagappally, kollam9dist0 kerala.

After one week there started heavy noise from the inverter during the charging of the same.in addition of this there was heavy sound from the inverter when power resumes after a power failure. Complaint registered. Js[protected] service person came. He inserted some paper in the cover. But there is no use, again i made a complaint, js[protected] dated[protected]. No body turned up so far. I request to replace the inverter with a new one as early as possible

I Was purchase a car battery on11/05/2017, in trichy annai auto accessories (Billno: Rs/869/17-18), then battery was try dead condition on 14/05/2017, complaint for that 15/05/2017 was get battery for showroom recharge the battery and give me on 16/05/2017 than battery was again try dead condition on 17/05/2017, complaint for that he was collecting the battery and also telling new battery is no stock wait for another two three days kindly action for it and do the needful.

Regards,
V.Rajarajendran.
[protected]
[protected]@gmail.com.

I have registered a problem of my Amaron Inverter 12 days ago with the customer care number. Despite repeated calls no service person has come sofar. Yesterday I called the customer care number again from my mobile number [protected]. I was told that the Sevice person will definitely come in the morning.so far nobody has come. What should I do?
Dr.N.Gopalakrishnan
Kottakkavil
Pallath Ferry Road
North Kalamassery
Kerala

I purchased battery and amaron inverter 880va recently dated 8th april from golden electronics jodhpur which i had installed on 23rd april. After 5-6 days, the inverter is not working properly, it is fluctuating from ups on to charging/mains mode and again back to ups on in every 15-30 seconds. Sometime red light is being shown as over load. I have done my internal electricity wiring check which is perfectly done. I could even connect my electrician with your technician to know further. I am really disappointed, i would need amaron to replace or refund it at the earliest possible. My number is[protected], address 24a, ashapurna paradise sector 1, kharda randheer, shikargarh, jodhpur (Rajasthan). I have attached images. Unable to attached video as it doesn't support playlist or mediaplayer.