Amaron Complaints & Reviews

Hi team,

I had purchased battery of amaron from one of the dealer in delhi. Serial no. Of battery is aac[protected] and model 55b24ls. Dealer took battery from me on 19/07/2017 and assured me that i will get new replaced battery next day. Now already 13 days has been passed but i have not received battery neither they are helping me. Even giving an excuse that they do not have the battery and it is also not available with...

This is regarding ups issue complaint registered with ups customer care 4 days ago sr no js[protected]. I just keep getting calls that they are calling from lb nagar n take my present address (Despite giving it very clearly with landmark to cc executive). Each time they say they cannot come as it's far from lb nagar but send sometime from panjagutta branch. It has been same story since 3 days but today the ticket is closed despite no one even attending the issue.

I reached [protected] to get more info and repeated the story to executive n then his team leader - these guys are # b grade ones n do not know how to speak to customers (Esp when issue is on their side when they shamelessly close unresolved tickets) and raise their voice. They had to be taught some hard lesson today as customers are not fools to keep hearing their # stories. I asked to transfer the call to manager but they maintain managers are not available on saturdays. He says in a very different tone that he would 'try' to send someone today. I had to give him my piece of mind to this supervisor in a way he truly deserves and that dick # disconnected the call.

Is this the way your cc operates? In 6 years, i have changed batteries 2 times, ups unit once n then the mounting unit to match this - are amaron products this sub standard n more their customer care not capable of taking timely action?

Deeply regret to have purchased this company's product. Let me see if you guys would even do anything today, if not i might take this to a public place and burn in front of good gathering also posting the same over social media so others do not fall victim to this sub standard company.

Tough luck to you amaron!

I already take three 'times service of battery in three month becouse the battery backup is not enough and suddenly down automatic and battery is repaired of three times but there is same as before". Whenever i go to the shop so the shopkeeper says go to the service centre. Service centre is not respond properly so im not satisfy with this item. I never expect the amaron service is like this. So i want replace my battery.
Thank you.

I have raised a complaint on[protected] that the Inverter has issue in charging.

Complaint No : JS[protected].

But even after a week no one reached me to rectify the issue, I have called back to customer care twice today and It seems they have no interest in resolving the Issue.

And more over they are giving a toll free number in the SMS [protected], which is always busy.

I lost all the hope that Amaron will resolve my issue, I need to look for local technician to solve my issue.

Respected sir,
I had experienced both exide battery and amaron.
As per my experience amaron is a much more popular in india and you get from any shop, but if you are comparing over all simply amaron is much better, you will get more warranty than exide, performance is awesome even after years usage. Chance of complaints during the last year of warranty less in amaron vs exide.
I bought a flow battery for my swift car dated on 23/8/15. Suddenly it started making trouble and when i get it checked by nearby amaron dealer they declared the battery faulty. I made a complaint on a toll free no [protected]. They gave me a mobile number of a boy name jeesan[protected]Working in preet motors) firstly this guy don't talk manner fully uses abusive words.
I gave my battery in good condition to nearest battery shop from where jeesan has to reserve the battery. After two days i reserved a call that "my battery has a little scratch upside and it is not replaceable however one cell of my battery is dead". I gave my battery in a perfect body condition and service people who came to reserve my battery broke it.
My battery is still under warranty and the photo of warranty card has been enclosed

It is my humble request to concern department to kindly look into the matter.

Amaron is the brand of my trust and i want u people to maintain that trust in me.

Dear amaron team... No one is responding toll free no [protected]. Its been more than 36. It is really pathetic experience with you guys.. It was really annoying and such a bad experience with amaron.. Hope someone will look in to the issue and resolve the issue...
Address. Ga plot no 353, bharatpur, khandagiri, bhubaneswar khurda pin.751003
Mobile no [protected]

Dear sir, mam
I have purchase battery on 16th june 2016 from sree r. S batteries, thiruninravur-pin code 602024. Phone [protected]. This battery not working within one year. Full chare down within 2 hours on daily basis. I have spend rs.80 per day for battery charged past few days.
I have bill copy (Photo copy enclosed). Unfortunate i have missed guarantee card. But this battery manufactured in 2016 only as per the bar code printed on battery (Photo copy enclosed). For this products have 2 years warranty.

I have required, please replacement battery on priority basis

Dear amaron team... I had raised the complaint yesterday and its been more than 36 hours and no one contacted me till now.. It was really pathetic experience with you guys.. I tried to escalate the issue twice but no one seems to be interested in resolving the issue. It was really annoying and such a bad experience with amaron.. Hope someone will look in to the issue and resolve the issue

I purchased one 150ah battery and 880w inverter from m/s new indian auto electrical works, karunagappally, kollam9dist0 kerala.

After one week there started heavy noise from the inverter during the charging of the same.in addition of this there was heavy sound from the inverter when power resumes after a power failure. Complaint registered. Js[protected] service person came. He inserted some paper in the cover. But there is no use, again i made a complaint, js[protected] dated[protected]. No body turned up so far. I request to replace the inverter with a new one as early as possible

I Was purchase a car battery on11/05/2017, in trichy annai auto accessories (Billno: Rs/869/17-18), then battery was try dead condition on 14/05/2017, complaint for that 15/05/2017 was get battery for showroom recharge the battery and give me on 16/05/2017 than battery was again try dead condition on 17/05/2017, complaint for that he was collecting the battery and also telling new battery is no stock wait for another two three days kindly action for it and do the needful.

Regards,
V.Rajarajendran.
[protected]
[protected]@gmail.com.

I purchased amron battery for scooty alpha yamaha may 2016. This time battery is not working. My bill and warranty card misplace. Dealer says without warranty card i can not change your battery. Battery make 2016 year please my solve my problem. Please tell me how. Arun gupta my mobile no. Is [protected] hisar haryana. My email address is [protected]@gmail.com...

I have registered a problem of my Amaron Inverter 12 days ago with the customer care number. Despite repeated calls no service person has come sofar. Yesterday I called the customer care number again from my mobile number [protected]. I was told that the Sevice person will definitely come in the morning.so far nobody has come. What should I do?
Dr.N.Gopalakrishnan
Kottakkavil
Pallath Ferry Road
North Kalamassery
Kerala

I purchased battery and amaron inverter 880va recently dated 8th april from golden electronics jodhpur which i had installed on 23rd april. After 5-6 days, the inverter is not working properly, it is fluctuating from ups on to charging/mains mode and again back to ups on in every 15-30 seconds. Sometime red light is being shown as over load. I have done my internal electricity wiring check which is perfectly done. I could even connect my electrician with your technician to know further. I am really disappointed, i would need amaron to replace or refund it at the earliest possible. My number is[protected], address 24a, ashapurna paradise sector 1, kharda randheer, shikargarh, jodhpur (Rajasthan). I have attached images. Unable to attached video as it doesn't support playlist or mediaplayer.

Very poor service by dealer mr vinay kaushal or maybe dealership is in other name in bhilai as mr vinay is bsp employee so the dealership may be in some other name they aren't looking into problem of weak battery back though it's in warranty period both dealer and company this way run away from fufilling there responsibility have talked to mr vinay kaushal three days but no solution

I purchased amaron battery by advice of one of the bike service centre jus 1 month back.. Within a week battery is down.. We went to amaron dealer he put battery with him and asked to come back after 2 days he charged it again and returned us.. It was working well again for a week..

As per my research i have analysed that many customers are facing the same problem with amaron almost 80-90% of my relatives have suffered in the same way.. Then i realised my bike service man also know about this and he is advicing whoever come to his service to go with amaron and he hinself fits battery and give us a warrenty card.. And says if any problem exists pls reach me again..

When we reach him he will forward us to dealer.. Its a big game between this two guys.. See how is it follows..

Its a big scam they give us warrenty of 2 years but they make customer to roam repairing the same bateery by recharging it again.. Dealer is very much aware that customer will not have patience to reach him all the time so everytime he take a gap of two days so the customer would totally vex and he can hardly reach him 2 - 3 times..

They give us warrenty being aware of that they can recharge it and give back to customer until customer gets totally vexed of it..

Jus imagine how can customer take his time to reach dealer every week.. Its hardly impossible.. He says in warrenty that in worst he will replace.. At any cost they are not going to replace.. They just ask customer to reach againa and again and recharge the same battery again and again..

I also put my amaron battery on side and purchased new exide battery.. This same thing happened with whomever i talk to and who are complete victim of amaron tricks

My friends my relatives have face with the same problem and they have switched to exide..
This is the worst battery i have ever seen.. Even the customer care or dealer are playing with customers on the same way..

As a customer we expect genuine customer care.. But you guys are giving warrenty simply and playing a complete sychological game

I was purchased car battery in feb 2017 from sethi motors, industrial area phase 7, mohali. But in this month march 2017 battery s down. I complaint to the dealer abt battery but he said that it ll service charge. But i told it is in warrenty period. I have warrenty period (Aab0536q225978 & aam-go-00038b20l)
Plz change my battry asap. Otherwise i ll go to the consumer court

This is to make a complain that i have purchased a amron battery no. 329436, for my scooty pep+ 2015 from the dealer: altaf batteries, shop no. 2, purohit ji ka bagh, jalupura link road, m i road, jaipur.-1, while purchasing the battery, i was promised of best post sale services.

The battery is still under warranty period and it is not performing properly.

Contact name : sonu rahi
Mob no: [protected]

Jaipur (Rajasthan)

I do have the original bill of the battery which is in still covered in warranty period. The battery is not working at all. Last time i had given the battery for service check in which all checks were ok. But now the battery is not working at all. Service centre has said without warranty card nothing can be done. There has to be a way out? You can check bill and other details on the battery itself.

We have purchased an amaron battery a year ago ..one month back it stopped working and we registered so many complaints but they are not responding and neither replacing the battery even though it is in the warranty period...I request you to plz approach or take action against them...All the details of the product n service provider are mentioned below-
Product name- Amaron 135 AH battery
Head office- 6-2-967/16A, Khairtabad, Hyd- 500004, ph[protected]

customer name- Mr . Alim
Resident of Hyderabad, India.
Contact no- [protected]

I have purchased Amaron BTX5L battery on 05 April 2015 for my two wheeler. The warrenty for this battery is 24 months. Battery S. No. BAB0202P302717

As i observed that, from 07 Dec 2016 battery totally discharged so i reached dealer for battery replacement on 12 Jan 2017 and delear commited me replacement on 17 Jan 2017. But dealer doesn't get replacement from distributor till 21 Jan 2017 and still he can not assure exact replacement battery deleviry date.

As well dealer is not providing escalation details.