Amaron Complaints & Reviews

Dear all user please don't buy amaron battery. Its very low quality and high cost. Its written 48 months and 60 months warranty but its not cover actually. When you suffer and contact them they will show you term and condition its not cover warranty. One of the stupid and # company. My battery cover 4 years warranty but when its cover 2 years its became defective and i visited to the dealer point he suggest me to exchange this battery we will give 40% discount. And you battery is not cover the warranty some hidden term and condition present. Company only written 48 months warranty so bloody stupid amaron battery company. I did an email to the heal office but the stupid company did not help me.

Hi, we have purchase this product on 17/08/2017, batteries number are cda5231r314796, cda5331r314802, cda5231r314787, cda5231r314793 using these batteries in e rickshaw but only 35-40 km going with these after no movement is there. Kindly replace our batteries as soon as possible. We are suffering from these batteries kindly give the appropriate revert or solution on this.

I have purchased quanta 26 ah quanta batteries from reddy battery balapur x road hyderabad - 500097 on 17/04/2017 vide bill no 420 and one battery not working no moq02608r312201 and contact them along with battery they told after checking the service person will come and exchange from your house. And the service person came and simply your ups is not working. After i meet our service engineer and contact with amaron service person the service...

I have been using amaron xenon inverter at home. I had a problem with the inverter and called their customer care for service. On 13th october 2017, they have registered a complaint and provided me with a sr number on my mobile as a confirmation. And they have also sent me another message with the service representative details who will be visiting.
No-one turned up for days...
After some time i have called them to enquire on my service request. The customer care representative was so irresponsible and told me that the request was closed as the number was not reachable when he called. This is so disgusting. Mobile network issues are quite common and it happens to everyone o[censored]s. Sometimes numbers are not reachable due to network issues. Should the service request be closed just because this number was not reachable at a particular time? Does this sound reasonable?...
If the service request is closed, while on earth i will know that the request is closed. Should they not send me a message to let me know that the request is closed?

When i called them and questioned the same, the representative was so rude and told me that "it's like that only and do whatever you want". All this is just for questioning why there was no update and how will i know the request is closed. Is it not their responsibility to let me know that the request is closed due to so and so reason?

I have also called the corporate office of amaron and spoke to a senior officer of the company. He also justified that the complaint will be closed if the number is not reachable. And then i have told him about the experience i had with the customer care representative and his irresponsible and disrespectful behaviour with the customer. And i couldn't find him show any concern about the way their customer service is behaving.

Amaron has to learn definitions properly.
"warranty is a written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time."
"guarantee a formal assurance (Typically in writing) that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality"
I am trying to understand why do they promote themselves as a 48 warranty providers in market, cheating customers with "fake statements" dealers never told that there will be only 2 years "so called guarantee, where in only that two years there is an assurance of replacement or repair. /"so called warranty will be after two years where in we have to pay 75% value of teh battery and get it replaced.

Kindly stop cheating customers with "48 months warranty & 60 months warranty"

Sir
Vide invoice no. 445 dated 18/10/17 rs.950/- i purchased amron apbtz 4l from pooja batteries abad.

Dealer has insulted, shouted & used non parliamentary language while recharging battery which went down next day & demanded rs.50/- for recharging.

Since battery carries 24+24 month warranty, his action is wrong & required action besides change of battery
Waiting for a line of reply
Thnx & regards
Pp moti
[protected]

Recently i went to sj enterprises, retaile partener, amararaja batteries ltd. Power zone batteries & inverters, 19-8-156? A, beside d-mart, air bypass road, tirupati and comlaint about the disfunction fo my inverter and my brothers inverter batteries. The said that phone up by 3 pm. I have given my homeaddress and pmobile no.in a slip provided by them.

While i am returning home i received a call from ravi mobile no. [protected]
Telling that mahesh is comming to your house to attend the service whose mobile no. Is [protected]. He attended the work and said that the board in inverter is damaged and it should be replaced and it cost about rs.2.400-00.
And he attended my brothers house and esquired about the battery and said that it is damaged and it cost about rs. 8, 500-00. We both agree to get them done.

Later at about 3 pm i got another call from the sj enterprises personal telling that we have received a complaint from you about the inverter and inverter battery. I told them that somebody attended the work and taken the inverter of mine and the inverter batteries of my brother. The said that they don't know it. They also said that the cost of the board is rs. 1200-00 and cost of the battery is 7, 500-00 only.

For this fault of the dealer's office who leaked my mobile number and address to some unknown person i lost rs.1, 00-00 and my brother has lost rs. 1, 000-00. Who will pay the loss?

Hi team,

I had purchased battery of amaron from sai battery house rohini sector-17 in delhi. Serial no. Of battery is ab0907q319358 and model no. 50b20l. Dealer took battery from me on date 06/09/2017 and assured me that i will get new replaced battery next day. Now already 14 days has been passed but i have not received battery neither they are helping me. Even giving an excuse that they do not have the battery and it is also not available with amaron company. They are not giving any specific date by when i will get it. And then after 14 days, i. E. 20/09/017, i called in your amaron customer care and told them all those things and from that i gave them a compliance number. 236959 and service phone number of the service person was given. After that i called vijay (Mob. [protected]) and got my complaint number 236959 and my battery model number, after some time vijay's battery came to me and i will repair it within 2 days. And those 2 days have not come yet, even if you call every day, the same answer remains the same tomorrow, your battery will be fine today, when i called vijay, the answer was that the battery of this s. No was out of stock, and it comes from our hyderabad office, but he has not come yet. This is ridiculous to know that i am not able to drive my car because of non availability... Please find the attached photo..

I request ou to take some action and please provide me replaced battery.

Thanks & regards
Lalit
Mob. [protected]

Sir i bought bike battery for my activa honda 2005. The manufacturing date is year end 2016. Not eve one year. I chose this matter because exide we giving problems. Recently i am unable to auto start. The mechanic says matter out. It is well within replacement warranty/guarantee. But thinking that akron is a very good product i have misplaced the the said paper. I am unable to trace it. I request your goodself kindly replace the battery as per the mfg date it is not eve one year
I am at citizen and i want to use only your product. Kindly help. Chandra [protected]
[protected]@yahoo.co

Dear sir,

I buy the this battery on dated 10 dec 2017 from your authorised shop after few months its not working, so then i deposited the same with watrenty card at your dealer " shri ganesh auto parts center shop-2, basement, n-10 kalka ji new delhi -110019, but it's not give the proper solution on it every day he says we are working but nothing will done.

Dear team noted that we have the total 20 shops in are auto market well fare association. On the average sale in the month is approx 2000 battery is sale done by my market people's. If you are not corporate to us then move on with another company.

The choice is yours. Please check the attached receipt.

Regards

Lalit puri
M-[protected]

Invertor pahle cut kr rha tha power but ab nhi kr rha hai or na charging le rha hai. Actually me light voltage low or high ho rhe the bar bar or suddanly usne invertor ne charging leni band kr di or fan bhi nhi chal rha hai invertor ka. I request u please resolve my prblm. My contact number is [protected], address is new ashok nagar vill deverkhera moradabad road near mg motors teh chandausi dist sambhal pin 244412 up.

I had purchased a amaron battery from a dealer and i have misplaced the warranty card. The battery was manufactured in 11th month 2015. So even if i don't have the warranty card the battery was purchased less than 24 months back. That means it's still in warranty. But i can't claim the warranty because i don't have a warranty card!!! How does this make sense??

I bought two inverter batteries on[protected] which stopped giving backup around a month ago after repeated complaints to the dealer mr. Ratnesh srivastava from amaron visited, checked the batteries and declared that the batteries would be replaced as they are in warranty period but i need to carry those batteries to their naval kishore road office for replacement. I want to know is there no pick and drop facility for such incidents, as i am not able to do as above said.
Kindly request the person concern to do the needful as per your company claim of hassle free service.

Dear sir/mam

His is to inform you that i have purchased your 1-amaron inverter & 1-battery as on 01.09.2015 from m/s. Waris battery service chhibramau, distt. Kannauj (Uttar pradersh) 209721.
Battery model no. Crtt15000
Sr. No. Tae1103p123594 rcvu03-2015
Invoice date-01.09.2015
Sir with this product we are facing the service problem from last six month but due to my absence at home i was able to reach with dealer but every time i have discussed telephonically with dealer.in last month as on 23rd july i have given my battery to concerned dealer as above & he promised me it will be replace by company with in 15 days.
After all completing more than 1 month still i didn't get my battery.
Kindly look in to this matter, & solve my problem.

I bought an amaron battery and inverter. The battery got damaged completely within 2 years (Warranty period). We tried to ask for service through their toll free numbers which all are useless; as i could not contact them even trying for 2-3 days. The tirupati office people picked up my call, but they dont listen to any complaint and cut the phone.

After wasting hours during 2-3 days, i finally could lodge a complaint (# 228506). Then another drama started. We kept on calling several numbers referred by the service people, but nobody took the initiative to come to my house. After ~15 days, somebody came for servicing whose behaviour was extremely rude. He confirmed that the battery got damaged and we need to buy new one with 10000 rupees. When we shown the warranty card, he suddenly disappeared and after another 15 days of phonecalls, some other person came for servicing. He took the old battery and the warranty card and disappeared. Still now we are trying to contact them.

We urge to all the customers not to buy amaron product. They dont have any kind of customer support. They just cheat people with low quality product and once the product is sold, they dont bother about customers.

I purchased a battery on 23/07/17 at m/s mathaji automobiles, t. H. Road, chennai -19 and the details are pro bike rider - abr-pr-apbtz42,.

On 15/08/17, battery voltage got down and can't able to use the bike further. This breakdown made a huge disturbance to reach home. Then next shop holder not supporting immediately to replace the battery and asking maximum 7 working days time.

I verified the wiring condition and no defect on this.

I am travelling 100 km/day, with this situation how can able to reach the office by on time.

Let me know to come out from the issue.

I have purchased quanta 26 Ah quanta batteries from Reddy battery balapur x Road Hyderabad - 500097 on 17/04/2017 video bill no 420 and one battery not working no MOQ02608R312201 and contact them along with battery they told after checking the service person will come and exchange from your house Now I'm residing kadapa door no 36/256-74 opp kesevareddy school Bhagat nagar chinnachowk kadapa - 516002

Dear team

Kindly help as ill buy a amaron battery on jan 2017 but this discharged on feb 2017 as per your engineer this was my wiring fault.. Then ill changed my bike wiring but battery again discharge on april 2017 and again as per your engineer this was my bike`s charger fault.. Then ill changed my bike charger but battery again discharge on august 2017...

And now that time two days to go my battery submitted on your service center but no any person reply to me whats the problem...

Or in service center all member way of talking is very bad exp (Jao karlo mail jis marzi ko jo uklhadna ho ukhadlo)
This line is says to me mr rohit
Center name - battery arcade
Location - new delhi uttam nagar pin-110059

Kindly look in this and do some needfull

Regards

Vijay kumar jassal
Mob - [protected], [protected]

Dear sir,

This is to request regarding a severity of problem in battery. We have purchased a inverter in 2014 (Bill is attached), however it has started occuring problem in battery and we can not operate as battery not working. We have tried to reach retailer but he is asking for warranty card and unfortunately either we have missed it or retailer has not provided but we have bill of the battery.

We are your loyal customers since long time and have purchased so many equipments but this is the only one occuring problem. I would request you to please consider bill and start working on it. We would request you to please look into this matter and replace / repair the battery. I have attached bill for your more information.

Battery purchased by - bhagwati prasad vyas
Year 2014
Baran rajasthan
Mob - [protected] or [protected]

As this regrettable performance reflect on your entire corporation. I would appreciate your promt response.

Thanks
Ashutosh vyas

This is for your kind notice that i sandeep kumar has purchased a homem battery worth rs 11, 500/- on 16/06/16 from lovely electronics, bathinda, punjab, india. Battery has 48 months warranty. But last 15 days battery is not working. So please do the needfull at earliest.

Thanks

Regards

Sandeep kumar
[protected]
St no i-d, near plastic factory, partap nagar, bathinda, punjab