Amaron Complaints & Reviews

R/Sir,
I have purchase a new battery on 23/1/11 Amaron GO and from last 6month I am facing a problem that battery has discharge in 2-3 times in a month .I have complaint in customer care but they said we cant do any thing you can contact to your supplier when I contact him he said battery is ok you can check your wiring/alternator that also I had checked and found ok.
I just want to know that this type service given by you. please go through this case and please change the battery as soon as possible.


Regards

Manoj Nagpure
Bhilai (CG)
490023
Mob - [protected]

Dear sir, I purchase the amron battery from paraskar motorbike showroom for hero honda in 2011-12, now the battery become dead the owner of showroom send me to your dealer where i submited the battery and warranty card now he asked me to take the bill of battery for repalcement but i was not get the bill while servicing in showroom they give me only warranty card now their softwre for accounting is changed and they ask that they are not able to provide duplicate bill so please help me for replacement the battery form your dealer my battery no. is BAA0143K220876, ABR-PR-12APATX25 and i assure you sir if such type of service is giving by your network then you are not sustain for leading brand in market long time. the date of sibmitting battery is 13.05.2013 enroll no. 261 in their register for complaint

Please note the above complain was lodged at your customer care on Sunday the 28th April 2013 and today 3rd May 2013 my dead battery is still not repaired / replaced.

There was a similar problem in Jan and the service report said that the battery is ok and that the Car’s alternator is defective. This time I got the Car alternator thoroughly checked at the Skoda dealership in Bangalore and they said that there is no problem in the car and that the battery is work out and needs to be replaced as per their computerized systems. The above mentioned battery had been purchased on 2/4/2011 and is under 30 months of free replacement warranty. The people at customer care (Mr. Nagraj and Mr. Basant), the service advisor in Bangalore Mr. Manjunath and Mr. Neel Kanth are just playing around bouncing me from here to there and my battery is still not replaced.

I request your urgent and kind help in this matter to close this issue as I am tired to following up with them.

Regards,
Amit

From
Jayaprakash.k
Ideal house
Koppalakadu Road
Yeyyadi
MANGALORE-575008
Mob : [protected]
E-Mail:[protected]@yahoo.com

To
[protected]@amararaja.co.in


Sir
SUB: POOR PERFORMANCE OF BATTERY REG
REF :SH-1160D04R AMARON SHIELD BATTERY


By believing your falls advertisement regarding AMARON SHIELD BATTERY, I purchased a AMARON SHIELD BATTERY sl. no.AAH0827K102052 ON[protected] from your Mangalore dealer M/S V.S.K.ENTERPRISES.The Battery was 24 Months warranty.The said battery started giving trouble 6 months after installation I given a complained to the dealer technician came and added some distilled water still the performance of battery was not good.It was not taking load even for 3hours.The days are gone the performance of the battery was day by day felled down The day of[protected] the said battery was completely dead. again i called dealers man and he declared that battery is totally dead and could not do any thing.By the time of the battery totally dead the warranty was lapsed.

Iam working in BSNL in the department of ACCEPTANCE AND TESTING My work include testing of batteries of different capacities from 200AH to 5000AH from different companies In my observation quality of AMARARAJA battery is poor early days of year 2000 the the quality of battery was very good
Now my question is why the battery performance is so poor
Can i make recommendation to others reg your Battery
My humble request is kindly replace the faulty battery
I am waiting for you a need full

Jayaprakash.k
Mangalore
[protected]

I BUY AMRON BATTRE FROM FRENDS AUTO PATEL NAGAR BHURKUNDA.AFTER TWO YEAR SPEND I FOUND THAT THE BATREE IS GIVING LOW PERFOMANCE.I GO TO RETALER BUT HE SAY THAT BATREE IS GOOD.BUT I KNOW THAT BATREE IS END. MY BATREE IS UNDER WAREENTY .I HAVE CASH MEMO'
MY NAME IS RAJU SARKAR
PHONE NOMBER ,[protected]
FRENDS AUTO RETALER PHONE NO IS ...[protected]

prachece date 24.11.10. to 25.2.13...total 27 month.and warrenty preode 48 month.way to demande to manny...........
thanks.


pintughosh.ranchi
[protected]

DEAR SIR,
i am Dr.Aditya from bansuwada,nizamabad district...i recently purchased your tall tubular battery for ups...i lost my warranty card..if i will get any problem with your battery in future,what i have to do...can u provide me another warranty card,kindly reply...


thank you...

ever i exprinced such a worst serive in my life ther is no reply for a mail even after a week.
customer care very good service they don"t give complain refernce no. every time when i contact i have to explain the entary history to each and every excutive who attends the call.
friends never go for AMRON BATTERYS

I bought Amaron battery which is still within the warranty period, i registered a complaint on Dec 17th, 2012 and had to repeatedly call them multiple times a day for them to attend to it after 5 days when they claim 24/7 support and engineer landing to check within 24 hours. a service guy lands after 5 days and claims the battery to be working perfectly fine and that the problem of delayed ignition could be due to my Starter Motor, when i take my care to the authorized service centre they use a device and proves it to me with a print from their company stating that the battery was deffective and needs replacement. never expected this from a company owned by the Amaraja Group. My complaint #71901

i have purchased one car battery from Amaron dealer from Mehsana on 17.08.2011 with guarantee for three year On 27.11.2012 my car could not start and local dealer from Vadodara took my battery without providing service battery After five/six days Dealer from Vadodara informed that your battery is out of order and will change new battery tomorrow morning and to my surprise they informed me afternoon on next day that now your battery is in working condition and their messenger mis behavied with my wife Now my car is not in working position due to non availability of Battery I request to please ask company to change my battery and give me comensate for 15 days

i took a battery with a 30 months replacement/60 months warranty which does not perform at all after 1 year.ADICE TO PURCHASERS OF AMARON PRODUCTS ************************************************************************ ***DO NOT BUY THIS********** NOT TO BE MISLEAD BY WARRANTY OR THEY DO NOT KNOW THE MEANING OF WARRANTY..TOTALLY FALSE/ A UNBRANDED BATTERY WILL GIVE BETTER PEACE OF MIND AND LAST THE SAMEAS THIS FOR A FRACTION OF THE PRICE.

One Generator set 15 KVA was installed on[protected]Mahindra Make) through dealer Mr.Pankaj Sharma(mob.[protected]) M/S Powerol Generators, B-48 ,Nehru Ground,NIT Faridabad .Since it's installation,it hardly worked for a day and causing problem of start .Neither it is taking start on manual mode nor on auto mode.It is completely dead,lying IDLE.Despite payments are made in advance,the dealer is not responding to any complaint.Nether the calls are replied nor SMS are responded.
Can this problem be resolved.?

sir i bought an amaron battery for my bike . from gupta tyres and batteries gaushala road sangrur my bill no. is 1257 and my battery is not working now it is totally dead and it is still under replacement warranty but they refuse to replace it and harassing me and waste my alot of time i am student because of this a lot of my study loss is occurring please help me to solve this problem as soon as possible .

Sir, e I am an Army Officer (Major GCS Naidu) presently posted in Bangalore. I purchased a battery from AMARON dealer (SR Battery Services, HAL Airport Road, Bagalore-7) for my car on 21 Jan 2012 with one year warranty. Now the Battery got defect. I went to the dealer and found that he has closed the shop. What should I do now. Kindly advise on the matter.

Thank You.

Major GCS Naidu
my e-mail - [protected]@yahoo.co.in

This is regarding the " TRIBAL " brand o[censored]PS by AMARAJA ( AMARON BRAND owners) , they have launched this brand o[censored]PS called tribal and have made it an orphan with no working contacts ....people who bought it and ARE BUYING IT EVEN NOW are left high and dry with no SERVICE delivery or EVEN A WAY TO CONTACT THE MANUFACTURERE as all touch points are false or do not exist.


This is the fate of TRibal UPS Buyers, email is bouncing contact number is wrong website does not exist. Seems you ahev played a cruel joke on buyers of your Tribal brand o[censored]PS/ Inverters.

Pls provide a contact which works !! to get service / register the product.

This email is also not working : [protected]@amaraja.co.in
Website : www.worldoftribal.com is also NOT working./ Does not exist
Toll free number :[protected] is ALSO BLANK !



[protected] Forwarded message[protected]
From: Gaurav jeet <[protected]@gmail.com>
Date: Thu, May 31, 2012 at 7:24 PM
Subject: UPS inverter 875 va
To: [protected]@amaraja.co.in


Hi I have recently bought a Tribal UPS of 875 VA capacity :
I was looking to register the product and the website provided on the warranty card is NOT WORKING / I have tried " worldoftribal.com " for the past one month and it does not work !
The toll free number mentioned "Tribal care :[protected] " is also engaged most of the time .

Altough you have introduced a new product but have not bothered to take care of any touch points with the customer . In this age your website being down for the past 1 month speaks lengths about your commitment and seriousness with the "Tribal Brand o[censored]PS" . I see myself at a loss having trusted Amaraja brand behind Tribal product .
Pls enumerate as to why No touchpoints exist for service and support ! I shred to think of the day i might need to rely on your service as there is NO way to reach your service support .

PS: even after repeated requests your delaer has not provided any Bill of purchase and says the warranty card is enough to claim warranty pls advice as he is unwilling to provide a bill of purchase after having installed the product at my residence.
--
Regards
Gaurav jeet
+91 [protected]

I have a Amaron Battery in my Accent Car. The Battery is covered under warranty. The Battery completely gets discharged and hence i had given the battery for replacement to M/s.Monika Battery at Bangarpet about 40 Days back. I have called numerous times but in vein. I also visit the office but to un-avail. Please suggest suitable action.

I purchased one “Amaron” Battery on 22nd April 2012 from M/s Hi-Tech Automobiles (Franchisee for Amara Raja Batteries Ltd.), 4-Neelam Colony, Near Lily Talkies, Bhopal vide Bill no. 300 for Rs. 3400/- with 36 months warranty but to my utmost surprise and shock the battery is defective as it stopped working after one week. Such type of product was not expected even in dreams from a reputed company like Amara Raja Batteries. The above battery was installed in my car by Mr. Sunil Chavan (Mob. [protected]) sent by Mr. Manoj ( Mob. [protected]) of M/s Hi-Tech Automobiles. I have also not been issued any separate cash Memo/receipt for the above battery by M/s Hi-Tech Automobiles or by Mr. Sunil Chavan till date despite my several requests for the same. Of course, I was issued Warranty Card on the same date of installation. I have also brought this defect to the notice of Mr. Sunil chavan who has assured me to replace the defective battery. I tried several times to contact the authorised dealer of Amron Batteries in Bhopal Mr. Manoj but in vain. Whenever contacted on phone, the message comes "telephone is either switched off or out of coverage area".
Now, I request you to kindly Iook into the matter immediately, replace the defective battery and ensure that such things do not happen in future with anyone else.

S.K. Bansal
C-75/76, RBI colony, Char Imli, Bhopal.

I was taken Amaron inverter and battery on 5th of May 2012.
Due to problem in inverter i was registered complaint through AM care on 6th of may 2012 and complaint number is SAB060501E.But still i don't get any service from Amaron side.I was called several times but they are not responding in proper way.I never seen such a worst service in my life.I decided to wait for one more day and after that i would like to go Consume Court.

DearSir,

I have purchsed the AMRON Battery for my Hero Honda CD Delux Vehicle Reg.No. AP29AA - 7086 in the year 2009 from ECIL X Road Area Beside Market One Battery shop . I am started facing a problem From feb-2012 discharging of battery and when i am contacted the shop for repair the
Shop Owner said taht there is no any problem in battery may be problem in your bike .Again i ahve visited after serviceing of my bike and got the confermation that the battery is only defective only. They took my warrnty card and battery and told us they will get the replacement within one week .When I Visited to collect my new battery that they got replacement from Kanchan Marketing Agencies Pvt.Ltd.The shop owner is asking to pay Rs.650/- for my battery .

My question is when AMRON is giving 60 month warrnty for battery then how the shop owner can ask money on replacement battery.Ther new battery detail is here given..
Battery Ser.No.ABR-PR-12APATX25
BAA6106M108389


Customer Name : Dhananjay Kumar Srivastav
Mob:[protected]
Mailing Id :[protected]@ymail.com

Dear sir, I purchased 2nos Batteries from your autherised rep Freinds Battery Service ,Madipakkam on[protected] and he has been coming and checking up the battery condtion and charging me Rs150 each time for topping up the Distilled water. Whenever I compolained about the battery strength and it is not giving me required time o[censored]ps load he has convieniently suppressed the fact that one of the two battery is defective.When I complained to central compliant section[protected] vide complaint No;54968 He sent a service engineer Mr Rajendran,cell no:[protected]. He checked up and said that one cell is weak and that is why the batteries are getting quickly discharged and not able to take up standby load and power foe the desired time.Your area incharge sarvanan,[protected] promised to come back has not come sofar. Kindly replace the battery free of cost which is with in the Warranty period