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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 1006

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S
shikha dabas
Oct 6, 2014
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Address: New Delhi, Delhi

the laala companies hv been fooling internet audience fr quite long with the iPhone deal. Every time I tried ordering it cud nr be added to my cart. I askd ten other ppl to do it...sAme thng happened. The trick is only for gettng more traffc and becoming more shameful. I dnt indrstnd y cant u guys ...the ones who thought of such gimmicks come forward and hv a chit chat wid the real buyers. Tk some nice gyan frm us. It will hlp u. At least then u wont run sch cheap tricks dat wastes lot of our time. So laalaji sPare the indian ecommerce industry and embarrass urslf instead of bringing shame to whole nation.
Aug 14, 2020
Complaint marked as Resolved 
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    M
    milSaurabh
    from Delhi, Delhi
    Oct 6, 2014
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    Address: New Delhi, Delhi

    I have purchase Micromax Canvas A1 with Android One (Magnetic Black) on October 1, 2014... And Order Id #[protected] . i received my order to 04-oct-14. But free coupon not received in this order. Pls solve this matter and send free coupon under Special offer in Micromax Canvas A1 with Android One ...
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      D
      dkchaitanya.bits
      from Nellore, Andhra Pradesh
      Sep 28, 2014
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      Address: Hyderabad, Andhra Pradesh

      Order no[protected] I have ordered a printer cartridge which was never delivered . it was supposed to arrive by 20 the September 2014.I have asked them to refund my money as I no longer want the product. I have also filed a to z claim in amazon . but I have not got any reply.
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        F
        FeralA9X
        from Shimla, Himachal Pradesh
        Sep 28, 2014
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        Address: Shimla, Himachal Pradesh

        These people have taken my $500+ worth gift cards and now have closed my 2 accounts. Tried contacting their "account specialists" for the past 12 days but they give is stock replies. I just want my money back. I have kept all their e-mails (actually 2)
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          A
          advam36
          from Delhi, Delhi
          Sep 26, 2014
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          Address: Gurgaon, Haryana

          I booked an wireless headphone for my phone from amazon.in on 17.09.2014, which was shipped to me by Order #:[protected] by some seller from Indore namely from Vijal Haria, the headphone was not compatible with phone so i immediately asked for returning it and very next day i.e on 23.09.2014 returened the same as an how required by the seller. I paid for the headphone around 5, 600/- and 125/- as delivery charges and i paid even 615/- rupees extra for returning the same. Now as they have my money and the product they r blackmailing me that you have open the product thus we will deduct 4000/- rupees for the same and i am not able to understand that though the product was not used at all how can some seller just by defrauding his customers and by blackmailing/forcing him can deduct an abrupt amount based on his own whims and fancies. Yesterday i.e on 25.09.2014 they returned me 2500/- rupees even though when i have requested for the entire refund of the same. So I am helpless as i am thinking that what if they would have deducted the entire amount or they would have refunded me Rupees 10/- only and said that as you have open that product your entire money is deducted.Just because the product and money is with them they are blackmailing me and have deducted my money. I wish strict action against them should be taken so that they should not repeat the same with other genuine customers just by unjustly enriching them self by defrauding other. I request all to avoid amazon.in as they are supporting fraud sellers to associate with them and to cheat customers in close connivance and specially don't place any order to the seller Mr. Vijal Haria at Global Multimedia Galery, UG-11 Arcade Silver-56, Palasia, Indore- MP. They are just cheating people and unjustly enriching themselves from the money of others, everyone kindly avoid amazon.in and his sellers as later they blackmail you and you fell helpless as your both money and the product for which you have paid is gone. Amit Kumar- [protected] [protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
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            H
            hellvic115
            from Delhi, Delhi
            Sep 26, 2014
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            Address: Guna, Madhya Pradesh

            my Order #[protected] for Dell Adapter is this. when i purchased this product it displayed a 100% genuine product along with Dell India warranty, but when i received the product it was a fake one, i filed a complaint but they only said that they will return the amount and later on they changed the advertisement on thier website and changed the price to Rs.1400 which initially was Rs.699 they asked me to ship it back for resolving i had to pay Rs.100 extra as well. the advertisement initially showed a 100% genuine Dell Adapter with Dell India Warranty for Rs. 699 so i ordered it but i was fooled later. i also have Snapshots of the advertisements. please help me through this.
            Aug 14, 2020
            Complaint marked as Resolved 
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              J
              Juhi Ashish Agrawal
              from Hyderabad, Telangana
              Sep 22, 2014
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              Address: Pune, Maharashtra

              Product : Apple iPhone 5 (White, 16GB) Sold by: Martelektra Order placed : 24 August 2014 Total : Rs. 36500 Ship to : Juhi Agrawal Order # :[protected] Delivery estimate: Saturday 6 September 2014 - Tuesday 16 September 2014 I have placed an order for Apple iPhone 5 (White, 16GB) on 24 August 2014 through www.amazon.in which according to the website is being sold by "Martelektra". Since the product was available on website with advance payment only with no Cash On Delivery option, I was bound to place the order with advance option. According as per the total cost mentioned by the Seller I paid Rs. 36500. The delivery estimate mentioned by the seller for the product was anytime between 06/09/2014 to 16/09/2014. I was eagerly waiting for my phone till 16/09/2014 but I didn't get my phone as per the expected date, after that I started dropping some inspection mails in this concern to "Martelektra", from whom I haven't yet received any response. I request you take this matter with utmost priority and resolve the issue as the amount of Rs. 36500 is a very big amount for anyone. At this point of time I am also ready to cancel my order with the assurance that my paid amount would be refunded to me. Alternatively I am also ready to get my order delivered to me within next 3 working days. Kindly help me out to resolve the issue.
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
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                I
                ipshita@123
                from Mumbai, Maharashtra
                Sep 21, 2014
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                Address: Jorhat, Assam

                Order ID[protected]: 1 o[censored]nravel India 9 Warli painted pots with Sheesham Wooden Frame Brown Frame Multicoloured Pots the above order was placed by me on 4th sept on amazon.in website and D payment of 1995 rupees Was always made using my debit card. The estimated delivery date was between 12-17 sept, however today is 22nd sept And i hav no knowledge watsoever about the package. please help.
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                  Juhi Ashish Agrawal
                  from Hyderabad, Telangana
                  Sep 21, 2014
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                  Address: Pune, Maharashtra

                  Product : Apple iPhone 5 (White, 16GB) Sold by: Martelektra Order placed : 24 August 2014 Total : Rs. 36500 Ship to : Juhi Agrawal Order # :[protected] Delivery estimate: Saturday 6 September 2014 - Tuesday 16 September 2014 I have placed an order for Apple iPhone 5 (White, 16GB) on 24 August 2014 through www.amazon.in which according to the website is being sold by "Martelektra". Since the product was available on website with advance payment only with no Cash On Delivery option, I was bound to place the order with advance option. According as per the total cost mentioned by the Seller I paid Rs. 36500. The delivery estimate mentioned by the seller for the product was anytime between 06/09/2014 to 16/09/2014. I was eagerly waiting for my phone till 16/09/2014 but I didn't get my phone as per the expected date, after that I started dropping some inspection mails in this concern to "Martelektra", from whom I haven't yet received any response. I request you take this matter with utmost priority and resolve the issue as the amount of Rs. 36500 is a very big amount for anyone. At this point of time I am also ready to cancel my order with the assurance that my paid amount would be refunded to me. Alternatively I am also ready to get my order delivered to me within next 3 working days. Kindly help me out to resolve the issue.
                  +2 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sorry to hear that you too are in trouble. I too am ordered an item about a month back, still I'vent received it. Have you got any response from anyone during this period ? I hope you can show some light on this matter as I too am a victim .. but mine was not an expensive deal like yours .. ([protected]@gmail.com)
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                    C
                    chandrasekhar@indore
                    from Mumbai, Maharashtra
                    Sep 20, 2014
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                    Address: Indore, Madhya Pradesh

                    Recently i came from hyderabad to Betma(indore). So i purchased RO from amazon.in & transaction id[protected]. But that was not working condition. So i sent back by the speed post. I paid Rs6500 & spend Rs650 for installation and uninstall. I spent Rs 710 for return charges. But they return Rs4425 only. Actuall amazon told free shipping. but they sent me damaged product so install & uninstall charges wasted & return charges from my pocket. Every day i call to amazon customer care [protected]. But every day asking whole history and told me wait 2 days. I have small baby that's why i purchased RO. But now my money with other's hand unable to purchase new one. amazon people delay to my money. So please understand my situation. Please arrange my money from amazon. my money(Rs 2075 for remain amount from purchase & installation &uninstall Rs650 & postal charges of return the product Rs 710) Rs 3435 arrange early as possible. Thanks & Regards, M. Psk Chandrasekhar. [protected] [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      ankitasharma0151
                      Sep 19, 2014
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                      Address: New Delhi, Delhi

                      I ordered a Gionee S5.5 mobile from Amazon.in under the ORDER #[protected] on 26th Aug. The same was returned on 30th Aug and Amazon received the return on 7th Sep. Till date they havent initiated the refund of amount INR 21, 058. Pls get this sorted asap so that i can get my money back.
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                        C
                        Chaitanya Rekhi
                        from Mumbai, Maharashtra
                        Sep 16, 2014
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                        Address: Mumbai City, Maharashtra

                        1. ORDER #[protected] I have ordered this items from Amazon India on 24 August 2014 & promised date of delivery was 26 August 2014. Same has not been delivered till 16/09/2014. I tried to contact Amazon Service Centres but I have received answers like ' System is down, Please call again after 30 min'. Even several follow ups were made on emails with Amazon representative however no proper answers for delivery of these items has been given by Amazon. 2. ORDER #[protected] This order was cancelled on 24 August 2014 however refund of these items has not been done till today. Several emails discussion were done with Amazon Representative on this however refund has not been initiated till date.
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                          Sanjeev Siva
                          from Mumbai, Maharashtra
                          Sep 15, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          Hi, My name is Sanjeev and I have placed an order with Amazon India on 3rd September for the following product - F&D W330BT 2.1 multimedia speakers via Order #:[protected] The order was supposed to be delivered within 2-4 business days and the same hasn't happened till today (15th Sept. 2015) - The delivery was supposed to happen max. by 12-sept. (attaching the screenshot from amazon for the same) The customer care always gives a lax reply that the delivery will happen at the earliest. I have been calling up the customer care and also have replied on their facebook page. I have not received any convincing answers. How should I take this forward? Regards, Sanjeev Siva.
                          +1 photos
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                            Rajesh BlackHat
                            from Bangalore, Karnataka
                            Sep 11, 2014
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                            Address: Bangalore, Karnataka

                            Hello, i have returned a Product on Aug 24th (Philips Headphone).Customer care Executive said i will get the refund in form of cheque within 5-7 days.but its almost 16 days over still i didnt get my cheque.if i call to Customer care service at that time they take a complaint and say that they will call back within 2 days.but i didnt get a single till now.. my registered email id:[protected]@hotmail.com..Contact no.[protected]
                            Oct 14, 2015
                            Complaint marked as Resolved 
                            .Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. If the company emailed you, please provide that email adress, if they called you, please provide the phone number. Consider this description as an instruction to help other users to resolve their complaints as fast and easy as possible.
                            Sep 12, 2014
                            Updated by Rajesh BlackHat
                            zz Even after posting here i didnt get my refund amount. Please get back to me as soon as possible.
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                              A
                              avd32
                              from Bengaluru, Karnataka
                              Sep 7, 2014
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                              Address: Jaipur, Rajasthan

                              From: Dr Avdhesh Gupta Jaipur [mailto:[protected]@gmail.com] Sent: 05 September 2014 20:07 To: '[protected]@amazon.in' Cc: '[protected]@gmail.com' Subject: RE: Your Amazon.in order (#[protected] of "Remote Switching System..." has been dispatched! Dear Sir I have received remote device I installed it properly only three lights are working and fan working One light is not working . It appears to be defective piece. Please do needful. Regards Dr. Avdhesh From: Amazon.in [mailto:[protected]@amazon.in] Sent: 01 September 2014 22:05 To: avdhesh Subject: Your Amazon.in order (#[protected] of "Remote Switching System..." has been dispatched! Download Amazon.in App and Win | Your Orders | Amazon.in Shipping Confirmation Order #[protected] Hello avdhesh, We thought you'd like to know that Blackt Electrotech dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.in. Your estimated delivery date is: 04 September 2014 - 08 September 2014 Your package was sent to: AVDHESH GUPTA D-32 chikitsalay Marg BapunagarBEHIND POLICE STATION Jaipur, Rajasthan 302015 India Your package is being shipped by Trackon and the tracking number is[protected]. Please note that a signature may be required for the delivery of the package. If no one will be available to sign for this package, you may wish to make alternate delivery arrangements with the courier. Shipment Details Remote Switching System for Lights & Fan with Speed Regulation :Easy Installation Sold by Blackt Electrotech 876.00 Item Subtotal: 876.00 Shipping & Handling: 54.39 Total Before Tax: 930.39 Shipment Total: 930.39
                              +1 photos
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                R
                                Russell Phillips
                                from Gurgaon, Haryana
                                Sep 4, 2014
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                                Address: Gurgaon, Haryana

                                This is the email I wrote to Amazon India. Feeling immensely disappointed "Hi, To whomsoever it may concern. M really surprised and upset with the treatment provided by Amazon India(ironically so called number one in customer service). I placed an order for a Sony T2 ultra as a gift for my mother on the 30th of august with next day delivery, however it gets lost. My misery doesn't end here, I am unable to place another order due to the QLA u have in place. I[censored] think that's all, see what's coming next. The price just increased by INR 3821, Kudos Amazon for making some extra money. I spoke with a lady and her manager Mr. Sai, he said he would "TRY TO" get back to me before 1700 hours this evening. The only thing left for me to do is wait while u undo the mess u have made. PS: I am now a very unhappy Amazon customer :@ With Hates n Regards Russell Phillips"
                                U are right about amazon. To whom it may concern: a product booked on 4th June --- yet to be delivered despite this status update. 13, I was told either on 13th or on 15th, 15th I was told 17th, Now on 17, amazon says it may be delivered by 19th!

                                In Transit
                                Expected delivery: Saturday 13 June 2015, by 8:00pm
                                Your package has arrived at the courier facility (Updated 0 minute(s) ago)
                                Dispatching soonDispatchedIn transitOut for deliveryDelivered
                                Tracking Details:
                                Monday 8 June 2015 7:41 PM, Jamshedpur IN Package received by courier
                                Monday 8 June 2015 4:49 PM, Jamshedpur IN Possible delay in delivery due to arrival at incorrect courier facility
                                Sunday 7 June 2015 7:27 PM, Kolkata IN Package received by courier
                                Sunday 7 June 2015 2:09 PM, Kolkata IN Package arrived at a courier facility
                                Saturday 6 June 2015 12:01 PM, Bangalore IN Package received by courier
                                Saturday 6 June 2015 6:10 AM, Bangalore IN Package received by courier
                                Saturday 6 June 2015 1:38 AM, Bangalore IN Package arrived at a courier facility
                                Friday 5 June 2015 2:03 PM Order details shared with the courier
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                                  Manjunatha HR
                                  from Bengaluru, Karnataka
                                  Aug 30, 2014
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                                  Address: Bangalore, Karnataka

                                  i have created my account from past one year and i have mentioned my bank account details and after i checked its asking me to mention the credit card details and i dont have credit it not able update the products and charging every month from past 12 months i trying to close the account its not let close the account charging every month when try to close the account it charging to my account it was getting worst seems no helpline to contact such worst seller support am facing i would like to make a consumer complaint and wish resolve my issure Manjunatha +91 [protected]
                                  On my last month
                                  ly bills(2), I was Billed $172.30. Have No idea what it 4.
                                  see above

                                  on 5/29/2013 order ink and never recied it.

                                  I order ink for my printer on 5/29/2013 and never recied it , but i sure do have a charge on my credit card.
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                                    Ganesh Jaybhay
                                    from Pune, Maharashtra
                                    Aug 28, 2014
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    Hello, I have ordered "Asus Zenfone 5(Pearl White, 16GB)"(Order[protected] from Amazon of dealer“NIDI COMPUTER & MOBILE SERVICES” on 8th Aug 2014. I have called the customer care two times for reminder: 1) 14th Aug 2014:On this call I was told that I will receive my order before 22ndAug 2014. 2) 20th Aug 2014:The executive gave me an assurance that I will be receiving my order and she will contact with dealer and forwarded me an email. On 21st Aug 2014 I received an email from “[protected]@amazon.com” with subject “Your Amazon.in order[protected] has been cancelled”. I called the customer care questioning the reason for cancellation of my order. The executive and seniors give me answer that we do not have stock available for this product. Below are main question answer with customer care: Me: How it is possible I can order product without stock? CCE/SCCE: There is some software problem. Me: Amazon do not check stock on daily basis because they got to know after 14 days? CCE/SCCE: They don’t know answer for this question After 22nd Aug 2014, I called Amazon Customer Care 4 to 5 times and was informed that I will be receiving coupons worth Rs.5000/- in my Amazon account. After which on calling them again regarding the coupons, they just kept delaying the time line, first I was informed I will receive a call within 24 hrs. However, when I contacted them after 2 days I was informed they will call back within 1 hrs. They are just delaying and not providing me with the coupons. I request you to look into this issue. I am waiting for reply. Ganesh Jaybhay
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      vishwanthi
                                      from Delhi, Delhi
                                      Aug 27, 2014
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                                      Resolved

                                      I ordered a mobile case on 24.08.014 for my mobile phone(Samsung galaxy S advance I9070)and I paid online.The cash was taken from the account and the order was placed but there is no confirmation sms and status for the ordered item.Order number:[protected].Product name:Sunset And Dream Catcher Pattern Protective PVC Back case For Samsung galaxy s advance I9070-Multi-color.Sold by:Reform your cell-phone.Estimated delivery date:Monday 15 september 2014 - Wednesday 1 October 2014 by 8.00pm.Amount taken from my account is Rs.439(Rs.399+Rs.40 delivery charge).I need a confirmation sms and status about the product I ordered or else I need the cash to be refunded.I am so much disappointed with the response of your company.If I do not receive a proper response I will appeal to my friends not to shop anything at amazon.in...I need your response soon.
                                      +4 photos
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        grandmother
                                        Aug 24, 2014
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                                        Resolved

                                        I am a senior citizen and I guess I made a order for 1 hot shaoer belt and some how it came up that I ordered 2
                                        please help me to have one removed from my account Im on social security and can not afford to pay out for 2 items
                                        please help me the order number to cancel is[protected]-1 I have sent several e=mails to drtv so;utions and there are saying no cancellation was made my name is rosalie russeff please email me with help
                                        [protected]@tampabay.rr.com
                                        thank you
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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