Amazon India Complaints & Reviews

Sorry to say, refund wont come. i have my bad experience from shopping in www.amazon.in

Expecting REFUND from AMAZON is "searching for a needle in sea"

So, Simply waste of time !

will this complaint help resolve the problem?

Ordered an item on 21-Oct. Expected delivery date: 28-Oct. Not received yet. Paid already. Standard replies with sorry/apologies/within 24-48 hours/within 3-4 busidness days etc., from the poor call center employees wont ensure amazon's success. Customers are irritated. Its own call center employees are bearing the brunt from irate customers because amazon is not capable of delivering promises. Does amazon care about quality of sellers or transportation agencies before tying up with them? Passing the bucks on them by amazon won't help. Amazon India has to respond to the plight of its customers. It cannot fool around any longer in India !! The story is same with all e-tailers. No capacity to deliver during peak load. Why do they commit delivery dates to customers? When wil lthe customers stop yielding to the false promises from these e-tailers?

Amazon India — invoice for macbook air with order number 402-2423295-6056361

The macbook air system shows a different serial number from what is in the invoice. this means that i could have problems with warranty.

I would strongly recommend amazon, for "DO NOT BUY". they provide the worst service ever. This is not based on my first experience. I fell the company is run by the carrier guys.

I placed 1 order with amazon & its still not delivered but rather sent back to the seller without intimating me. After placing an order with amazon, i placed 3 different orders with flipkart & i have received all 3 packages.

When i called up the customer service, i was assured i will get the package by Saturday (25 July'15).
This was sent to me by the customer service team.

Message From Customer Service
Hello,

As we have conversed, i have forwarded the request to our Amazon courier services to deliver the package to you.

I assure you that it will be delivered to you on or before the preferred timing.

I have intimated them to give a call to you before delivery, so that helps you to know that your package is arriving.

I believe that i have done my best to get your package delivered to you as soon as possible.

Thanks for calling us.

We look forward to see you soon again.

Warmest regards,
Vineeth.

And on Saturday, instead of my package i get another email,

Shipment Tracking
Order Id:[protected]
Hello Nirmal Nair,

This is to inform you that a package from your order with order ID[protected], shipped via Amazon Transportation Services, is being returned to our Fulfilment Centre.

Orders can be returned for a number of reasons including lack of address information or failed delivery attempts. Labels can also become smudged or torn in transit rendering the delivery address incomplete.

If you've already paid for the order, we will initiate a full refund once the package is received at our Fulfilment Centre. We will send you an email once we process the refund.

Unfortunately, we're unable to re-dispatch orders that are returned to us as undeliverable. If you still want these items, we'd suggest that you return to our website and place a new order.

Thanks to amazon, i am getting used to consumer forums to make people aware of the WORST service amazon provides. E-commerce runs on word of mouth, and we customers are the marketing for e-commerce companies.
The company who doesn't value its customers is no company to be surviving in the market. Thanks to Flipkart, snapdeal myntra & other e-commerce companies. Amazon is one of the oldest so it is surviving but with the kind of services amazon provides, the END is not far.

Thanks Amazon.

I placed an order for an apple ipad mini(16gb, wifi) white-silver on 17th november, 2014. The total price rs. 18895/- was paid on the same date. My order no is[protected]. Instead of sending the ordered item, you have deliberately cheated me by delivering a micromax mobile(X247) which worth less than rs2000/-. Unless you send me the ordered item within a reasonable time i will be constrained to take up the matter legally under sec 420.
Further i caution you not to cheat poor customers atleast from hereafter,

"send me my apple ipad mini (16gb, wifi), white-silver immediately and take back the mobile you had sent".

On 17th November, 2014, I placed an order (Amazon.in order number[protected] for one Apple iPad Mini (16 GB WiFi), white-silver. Using master card I paid Rs.18895/- in full and final settlement of the tab.
So far I have not received the ordered item. Now I am much disappointed as I feel that I was duped.
I was under the impression that Amazon.in is one of the best companies in India with good reputation of rendering best on-line services. My present experience is quite contradictory.
Without losing hope I request you to kindly make arrangements for the delivery of Apple iPad Mini (16 GB, WiFi), white-silver without further delay.

MY COMPLAINT IS BEING RESOLVED.

As ism repeatedly requested by the company about the refund of my money, i am withdrawing th complaint requesting them to be more careful and responsible in future so that the comapny's image will not be tarnished.

Complaint related to defective Memory card

Purchased a camera Canon 1200D consists of free memory card of 8GB. Memory card is not working properly and amazon's customer care service is not giving any warranty claim that was disgusting.

As soon As possible Provide

Redmi Note 3 Not Providing

Redmi Note 3 Mobile . 0 Quantity Maintain